VERIFIED REVIEWS
About hiring a car with Enterprise in Mississippi
Frequently Asked Questions
What does my Hola Car Rentals booking with Enterprise in Mississippi include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Mississippi, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Mississippi.
Will I face unexpected charges at the Enterprise counter in Mississippi when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Mississippi are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Mississippi charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Does Mississippi have toll roads that affect my Enterprise hire?
No, Mississippi has no toll roads, so you will not encounter any toll charges during your Enterprise hire anywhere in the state.
Unlike many other U.S. states, Mississippi operates no cashless toll systems, no transponder programmes, and no congestion or emissions zones. This means:
- No toll device activation fees at the Enterprise counter
- No pay-per-use toll charges billed after your hire
- No administrative or processing fees related to tolls
If your trip takes you beyond Mississippi into neighbouring states such as Tennessee, Alabama, or Louisiana, toll roads may apply there. In that case, the toll device in your Enterprise vehicle would be relevant, and you could choose an unlimited toll package (typically GBP 11 to GBP 25 per day) or pay per use, with actual toll charges plus processing fees billed to your card.
How do I collect my Enterprise hire car at Jackson Municipal Airport (JAN) in Mississippi?
At Jackson Municipal Airport (JAN) in Mississippi, the Enterprise counter is located at 151 Hanger Drive. A shuttle service is available to take you from the terminal to the hire facility.
Follow these steps after landing:
- Collect your baggage and exit the terminal
- Look for the hire car shuttle stop and board the Enterprise shuttle
- Proceed to the Enterprise counter at 151 Hanger Drive to present your documents and sign the hire agreement
- Collect your keys and inspect the vehicle before driving off
At the counter, have ready your physical driver’s licence, a major credit card in your name with your name printed on the card, your passport or government-issued photo ID, and your booking confirmation. Enterprise at JAN in Mississippi follows standard counter procedures, so allow extra time if arriving during peak hours.
How does the Enterprise pickup process work at Gulfport-Biloxi International Airport (GPT) in Mississippi?
At Gulfport-Biloxi International Airport (GPT) in Mississippi, the Enterprise counter is located inside the terminal, so no shuttle is needed.
After collecting your baggage, simply proceed to the in-terminal Enterprise counter to complete your hire agreement and receive your keys. Your vehicle will be within walking distance of the counter.
To ensure a smooth pickup at GPT, bring the following to the Enterprise counter:
- Your original, physical driver’s licence
- A major credit card in the main driver’s name with the name printed on the card (for the security deposit hold)
- Your passport or government-issued photo ID
- Your booking confirmation
If your licence is not in English or does not use a Latin alphabet, an International Driving Permit (IDP) is required alongside your original licence. Enterprise at Gulfport-Biloxi in Mississippi operates within standard counter hours, so confirm hours in advance if you have a late-night arrival.
What documents do I need to collect my Enterprise hire car in Mississippi?
To collect your Enterprise hire car in Mississippi, you must present the following physical documents at the counter:
- Your original, unexpired driver’s licence (physical, not digital)
- A major credit card in the main driver’s name with the name printed on the card, for the security deposit hold (debit and prepaid cards are not accepted)
- Your passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence at any Enterprise location in Mississippi. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.
All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Enterprise counter in Mississippi.
Is there a Tolls Cashback benefit for my Enterprise hire in Mississippi?
Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including Enterprise hires in Mississippi, even though Mississippi itself has no toll roads.
If your trip takes you outside Mississippi into states with toll roads, such as Tennessee, Alabama, or Louisiana, you can claim back up to 5% of your total Hola Car Rentals booking value for tolls paid during your Enterprise hire period.
To claim your cashback after returning your vehicle:
- Email [email protected] within 30 days of returning the car
- Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
- Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid
Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.
What is the minimum age to hire a car from Enterprise in Mississippi?
The minimum age to hire from Enterprise in Mississippi without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee at the Enterprise counter.
Enterprise in Mississippi charges GBP 11 per day plus applicable taxes for drivers under 25. Key points to keep in mind:
- Drivers under 21 are generally not permitted to hire from Enterprise in Mississippi
- Certain vehicle classes such as full-size SUVs, premium, luxury, minivans, and convertibles are typically restricted to renters aged 25 and older
- Economy, compact, and intermediate vehicle classes are usually available to drivers aged 21 to 24
- A valid driver’s licence and a major credit card in the renter’s name are still required regardless of age
Mississippi does not have the same state-law exceptions as New York or Michigan, so the standard Enterprise policy applies. If you are 21 to 24 and planning to hire from Enterprise in Mississippi, Budget for the daily surcharge and select an eligible vehicle class when booking.
Does Enterprise in Mississippi charge a fee for an additional driver?
Yes, Enterprise in Mississippi charges a fee for additional drivers unless your booking confirmation explicitly states that an additional driver is included at no charge.
The standard Enterprise additional driver fee in Mississippi is GBP 11 per day plus applicable taxes. Important rules to know:
- The additional driver must be present at the Enterprise counter in Mississippi at the time of pickup
- They must present a valid driver’s licence and meet the same age and document requirements as the main driver
- Both the main driver and the additional driver must sign the hire agreement
- Only drivers listed on the agreement are covered by protections such as CDW/LDW
If your Hola Car Rentals confirmation shows additional driver as included, confirm this with the Enterprise agent in Mississippi before signing the contract. If you are charged a fee that was shown as included on your confirmation, keep all paperwork and contact support after the hire is complete.
What fuel policy applies to Enterprise hires in Mississippi?
Enterprise hires in Mississippi follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
To avoid extra costs at the end of your Enterprise hire in Mississippi:
- Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
- Take a photo of the dashboard showing the odometer and fuel gauge at pickup
- Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
- Keep your final fuel receipt showing the date, time, and station address
If you return the vehicle below the recorded starting level, Enterprise in Mississippi may charge you for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Mississippi has numerous fuel stations near its major airports and city locations, so finding a station close to the return point is straightforward.
What travel assistance is included with my Enterprise hire in Mississippi?
Yes, most Hola Car Rentals bookings, including Enterprise hires in Mississippi, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.
This is particularly useful if you experience a medical emergency or an incident while driving through Mississippi's more remote areas, such as the Delta region or rural highways far from major cities. Coverage typically includes:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in case of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the Enterprise hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).
How does the security deposit work for Enterprise hires in Mississippi?
When you pick up your Enterprise hire in Mississippi, a temporary authorisation hold will be placed on your credit card. This is not a charge but it reduces your available credit until it is released after you return the vehicle.
Typical security deposit holds for standard vehicles at Enterprise locations in the United States, including Mississippi, are approximately GBP 240 to GBP 320. The exact amount can vary based on:
- The vehicle class you are hiring (premium or larger vehicles may carry a higher hold)
- The specific Enterprise location in Mississippi, whether airport or neighbourhood
- Your card issuer's policies
You must present a physical major credit card in the main driver’s name with the name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at Enterprise in Mississippi. After you return the vehicle, the hold is released, but your bank may take up to 15 working days to reflect the release on your statement. Bring a backup credit card in case your primary card is declined.
Does my Enterprise hire in Mississippi include liability insurance?
Third-party liability cover is not automatically included in every Enterprise hire rate in Mississippi. Whether it is included depends on the specific rate plan shown on your booking confirmation.
In Mississippi, as in most U.S. states, there is no state law requiring hire companies to include minimum third-party liability in the hire price. This means:
- If you have a personal auto insurance policy that extends to hire vehicles, it may provide some liability cover
- If you do not have personal cover that applies, you are exposed to costs if you injure someone or damage their property
- You can add Liability Insurance Supplementary (LIS/ALI/SLI) to your Enterprise booking in Mississippi for cover up to GBP 240,000
LIS/ALI/SLI covers bodily injury and property damage to third parties. It does not cover damage to the Enterprise vehicle itself (that is CDW/LDW) or your own injuries. Always check your Hola Car Rentals confirmation to see exactly what is included in your Mississippi Enterprise rate before you arrive at the counter.
Can I return my Enterprise hire car after hours in Mississippi?
After-hours return options at Enterprise locations in Mississippi vary by site, and not all locations offer them. It is important to confirm the specific policy with your Enterprise location in Mississippi before your hire begins.
Enterprise counter hours differ across Mississippi locations. For reference:
- Gulfport-Biloxi International Airport (GPT): open until 11:59 PM on Fridays and Saturdays
- Columbus Golden Triangle Regional Airport (GTR): limited hours, with Saturday service until 2:00 PM
- Downtown Jackson locations: typically close at 6:00 PM on weekdays and 12:00 PM on Saturdays, and are closed Sundays
Where after-hours key drop is available at an Enterprise location in Mississippi, you should leave the keys in the designated drop box, keep a photo of the fuel gauge showing a full tank, and retain your final fuel receipt. Be aware that you remain responsible for the vehicle until Enterprise formally checks it in the next working day. Contact your specific Enterprise location in Mississippi directly to confirm whether after-hours drop is available and what the exact procedure is.
Can I pick up my Enterprise car in Mississippi and drop it off in another state?
Yes, one-way hires are generally available with Enterprise in Mississippi, allowing you to pick up in Mississippi and return the vehicle in a different state, subject to availability and applicable fees.
Key things to know before booking a one-way hire from Mississippi:
- A drop-off fee may apply and will be shown under the "To pay at destination" section during the Hola Car Rentals booking process
- The fee varies by route, distance, vehicle class, and season
- Not all routes are available, and some vehicle classes may be restricted for one-way hires
- Cross-border hires into Mexico or Canada require prior authorisation and are typically not permitted without specific approval
If your Hola Car Rentals confirmation shows a drop-off fee for your Mississippi Enterprise hire, that amount is due at the counter and cannot be prepaid. If the Enterprise agent charges a different amount than what appears on your confirmation, complete the pickup, keep all paperwork, and contact support afterwards. Mississippi's location in the South makes one-way hires to cities like Memphis, New Orleans, or Atlanta a common request, so check availability early.
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