Minor collision? Stay calm. If you’re in a rental and experience a low‑speed bump or scratch, your first priority is safety. Pull over to a safe spot, turn on hazard lights, and check for injuries. When you’re ready, follow these simple steps so Hola Car Rentals can support you quickly and keep your trip on track.
1) Check everyone’s safety & secure the scene
Move the vehicle out of traffic, set your hazards, and, if available, place a warning triangle. In busy areas near the Strip or airport access roads, create space before stepping out.
2) Call emergency services when necessary
If anyone is hurt, dial 911. For minor incidents, local non‑emergency lines may suffice. A police report is helpful for documentation even when damage seems light.
3) Collect details & take photos
- Exchange names, phone numbers, license plates, and insurance info.
- Photograph vehicle positions, close‑ups of damage, and the wider scene.
- Note time, weather, and location markers (mileposts, exits, or hotel names).
4) Contact Hola Car Rentals immediately
Use your booking confirmation or our mobile app to share what happened, upload photos, and receive next steps. With our All‑Inclusive+ Rate and maximum liability coverage on selected itineraries, you’ll get clear guidance on repairs, roadside help, or a vehicle swap when available. For airport collections, Las Vegas Airport car rental keeps support close at hand.
5) Don’t admit fault at the scene
Stick to facts. Avoid informal agreements. Let insurers and authorities assess responsibility.
6) Follow the paperwork trail
Keep the incident or police report number, the other driver’s details, and any towing receipts. Send copies through the app so our team can process everything without slowing your plans.
How Hola Car Rentals protects your trip
- All‑Inclusive+ Rate with maximum coverage.
- Travel insurance up to US$150,000 for added peace of mind.
- No additional fees and savings—book through Book a reliable car rental to lock transparent pricing.
- Free Cancellation up to 48 hours before pick‑up.
Quick FAQ
- Do I need a police report for a fender bender? It’s recommended. A simple report prevents disputes later and speeds up claims.
- Will a minor scratch affect my rate? If coverage applies, you’ll see clear terms upfront. Upload photos and the report so our team can advise.
- What if the other driver leaves? Photograph the scene and file a report right away. Then contact us through the app so we can guide next steps and assist with documentation.
Ready to keep moving? You can compare car hire options anytime, and if your plans include a quick hop to New York area airports, use New Jersey car hire at EWR for fast pick‑ups. Need help nearby? Our team is available through the app and at major locations, including Miami car rental support.
Wherever you drive, Hola Car Rentals makes mishaps manageable—so your trip stays your trip.
