Van Rental
in Newfoundland and Labrador

Hola Car Rentals is a premium partner of the leading car rental companies in Newfoundland and Labrador, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match, even when renting a van:

• Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique van rental experience with complete protection and peace of mind during your trip in Newfoundland and Labrador.

No. With Hola Car Rentals, all costs and charges for your van booking in Newfoundland and Labrador are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a van or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Newfoundland and Labrador charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, there are no toll roads anywhere in Newfoundland and Labrador, so driving a van throughout the province is completely free of toll charges.

Major routes such as the Trans-Canada Highway and the Outer Ring Road in St. John's are all toll-free. You will not encounter any toll booths, cashless gantries, or electronic transponder systems during your van rental in Newfoundland and Labrador. No toll program enrollment is needed, and there are no congestion charges or emissions zone fees either.

If your trip takes you outside Newfoundland and Labrador into other Canadian provinces where tolls do exist, your van rental booking includes Tolls Cashback, which reimburses up to 5% of your total booking value for any tolls paid. Keep your receipts and submit your claim within 30 days of returning the van.

The main van rental pickup point in Newfoundland and Labrador is St. John's International Airport (YYT), located at 100 World Pkwy, St. John's.

Partner brands offering vans at YYT include Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty. Each brand operates its own counter inside or adjacent to the terminal. Follow the car rental signage from the arrivals area to reach the counters.

Budget's YYT counter operates Sunday through Saturday, 8:00 AM to 2:30 AM. Hours for other brands at YYT are not published uniformly, so check your booking confirmation for the specific counter hours of your partner brand before your van rental pickup in Newfoundland and Labrador.

For after-hours van returns at YYT, Budget offers a Fastbreak drop-off process: follow the airport car rental return signs to the lot, record your mileage and fuel level, and drop the agreement in the designated return box. A closed agreement is mailed within 48 hours. Confirm whether your specific brand offers a similar after-hours process by reviewing your rental agreement.

To collect your van in Newfoundland and Labrador, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the physical card, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors traveling from abroad)

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) alongside your original license. The IDP is a translation only and is not valid without the original license.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the van rental counter in Newfoundland and Labrador. Debit and prepaid cards are not accepted for the security deposit hold.

No, most standard rental agreements prohibit taking a van off the island of Newfoundland without prior written authorization from the rental partner.

Rental agreements for vans in Newfoundland and Labrador typically restrict travel to authorized areas. Driving or transporting the van onto a ferry to reach Labrador or other destinations is generally considered off-island travel and may void your coverage, including your Collision Damage Waiver (CDW) and third-party liability protection, if not pre-approved.

If you need to travel between the island of Newfoundland and Labrador during your van rental, contact your rental partner directly before your trip to request authorization. Some partners may permit it under specific conditions or with an additional fee. Always confirm in writing and keep a copy of any approval with your rental agreement.

Cross-border or cross-region travel restrictions are a standard condition in rental agreements across Canada, so review the terms carefully when booking your van in Newfoundland and Labrador.

No, standard rental agreements prohibit driving a van on unpaved or gravel roads in Newfoundland and Labrador.

While the province's paved highway network, including the Trans-Canada Highway, is well suited for van travel, many rural and remote areas are accessed via gravel or unpaved roads. Taking your van onto these surfaces violates the usage restrictions in most rental agreements and can void your CDW/LDW coverage, leaving you personally liable for any damage.

Road conditions in Newfoundland and Labrador can also vary significantly, especially outside urban areas and during winter months, with snow, ice, potholes, and construction common on paved routes. Monitor real-time conditions through the NL 511 app or the provincial government road information service before setting out in your van.

If you need access to remote areas during your time in Newfoundland and Labrador, check with your rental partner before pickup to understand exactly which road types are permitted under your van rental agreement.

Since Newfoundland and Labrador has no toll roads, you will not pay any tolls while driving your van within the province. However, the Tolls Cashback benefit included with your booking still applies if your van rental takes you into other Canadian provinces where tolls exist.

Tolls Cashback reimburses up to 5% of your total booking value for tolls paid during your rental period. Here is how to claim it:

• Pay any tolls normally as you encounter them outside Newfoundland and Labrador
• Keep all toll receipts, transponder statements, or itemized invoices showing the charges
• Email [email protected] within 30 days of returning your van
• Include your Hola Car Rentals reservation confirmation, your signed rental agreement, and proof of toll payment
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number

Refunds are issued to the original payment method used for your van rental booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

The security deposit for a van rental in Newfoundland and Labrador is a temporary hold placed on your credit card at pickup, not an actual charge. For Canada, typical holds range from CAD 300 to CAD 500, though some locations may require a hold of approximately CAD 750.

The exact amount depends on the rental partner, the specific YYT counter location, the van class, and the season. Larger vans or premium vehicle categories may carry higher holds.

A few important points to keep in mind for your van rental in Newfoundland and Labrador:

• Only a major credit card with the driver's name printed on the physical card is accepted for the deposit hold
• Debit cards, prepaid cards, and virtual cards are not accepted
• The hold reduces your available credit until your bank releases it after the van is returned, which can take up to 15 business days
• Bring a backup credit card in case your primary card is declined
• Notify your bank of your travel plans to prevent fraud blocks on the authorization

Ask the counter agent to confirm the exact hold amount before signing the rental agreement for your van in Newfoundland and Labrador.

Yes, provincial law in Canada requires every rental vehicle to carry third-party liability insurance, so a statutory minimum level of liability coverage is included by default when you rent a van in Newfoundland and Labrador.

This means that if you cause injury or property damage to another person while driving your van, the basic liability protection follows the vehicle as required by law. However, the statutory minimum may not be sufficient for all situations, and you can purchase supplemental liability insurance (LIS/ALI/SLI) to increase your coverage limits.

Third-party liability is separate from Collision Damage Waiver (CDW/LDW), which covers damage to the van itself. You may want both protections for comprehensive coverage during your van rental in Newfoundland and Labrador.

Review your booking confirmation to see exactly what liability limits are included in your rate, and speak with the counter agent at YYT if you wish to add higher supplemental liability coverage before driving your van in Newfoundland and Labrador.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if an emergency occurs while driving your van in Newfoundland and Labrador, particularly in more remote areas of the province.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you need assistance during your van rental in Newfoundland and Labrador, contact Terrawind 24 hours a day, 7 days a week. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Canadian and US residents do not qualify for this coverage. Check your booking confirmation to verify whether this benefit is included in your specific van rental booking for Newfoundland and Labrador, and review the full terms at twglobalprotection.com.

The standard fuel policy for a van rental in Newfoundland and Labrador is Full-to-Full. You receive the van with a full tank and must return it full to avoid additional charges.

Follow these steps to avoid fuel fees during your van rental in Newfoundland and Labrador:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 15 km of the return location at YYT so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours van returns, leave the receipt in the return envelope and keep a photo of the full gauge

If you return the van in Newfoundland and Labrador with less than a full tank, the rental partner may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee. Always use the correct fuel type for your van, as wrong-fuel incidents are not covered by the fuel policy.

Yes, you can add an additional driver to your van rental in Newfoundland and Labrador at the counter during pickup.

Some Hola Car Rentals rates include one additional driver at no extra cost. If your rate does not include this, a daily fee applies depending on the partner brand:

• Avis, Budget, and Payless: US$13 per rental day, capped at US$65
• Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189
• Alamo, National, and Enterprise: US$15 per day with no published cap

Check your booking confirmation to see whether an additional driver is already included in your van rental rate for Newfoundland and Labrador.

Requirements for adding a driver to your van in Newfoundland and Labrador:

• The additional driver must be present at the YYT counter at pickup
• They must present a valid driver's license and any required IDP
• They must sign the rental agreement
• They must meet the minimum age requirements for the rental location

Only drivers named on the rental agreement are covered by CDW/LDW and liability protections. Never allow an unlisted person to drive the van.

It depends on the language and script of your driver's license. For most visitors renting a van in Newfoundland and Labrador, a valid foreign driver's license is generally accepted.

An International Driving Permit (IDP) is mandatory if your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original license and the IDP at all times during your van rental in Newfoundland and Labrador.

An IDP is recommended, though not strictly required, if your license is in a Latin-script language other than English, as some rental partners at YYT may request a translation.

Key points to remember:

• The IDP is a translation document only, not a standalone license
• It must always be carried alongside your original driver's license
• Obtain your IDP in your home country before traveling, as it cannot be issued abroad
• All documents presented at the van rental counter in Newfoundland and Labrador must be physical originals, not digital copies

When in doubt, obtain an IDP before your trip to avoid any issues at the counter when picking up your van in Newfoundland and Labrador.

Van rentals in Newfoundland and Labrador are primarily available at St. John's International Airport (YYT), where partner brands including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty operate counters.

Common van categories available for rental in Newfoundland and Labrador include:

• Minivans, typically seating 5 to 7 passengers, suitable for families or small groups
• 6-passenger vans for slightly larger groups
• 15-passenger vans for larger group travel

Availability of specific van sizes in Newfoundland and Labrador can be limited, particularly during the peak travel season from May through September. Booking your van at least 7 days in advance is recommended to secure the size and category you need.

Note that rental agreements for vans in Newfoundland and Labrador prohibit use on unpaved roads, towing, racing, and commercial or rideshare purposes. All van rentals must remain within authorized driving areas unless you have prior written approval from the rental partner. Confirm the specific terms for your van category at the YYT counter when you pick up.