SUV Hire
in Moncton

Hola Car Rentals is a premium partner of the leading car hire companies in Moncton, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Moncton.

No. With Hola Car Rentals, all costs and charges for your booking in Moncton are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Moncton charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your SUV hire counter at Moncton International Airport (YQM) is located inside the terminal near baggage claim, within easy walking distance. No shuttle service is required, and hire vehicles are parked just outside the terminal building.

Major brands available for SUV hires in Moncton include Avis, Budget, Hertz, Alamo, National, and Enterprise. Counter hours are generally Monday through Friday 9:00 AM to 11:59 PM and Saturday through Sunday 11:00 AM to 11:59 PM, with Avis extending to 12:15 AM daily.

If you booked through Alamo, a Skip the Counter kiosk option lets you check in directly, receive your hire agreement, and proceed straight to your SUV without waiting in line. The full process from counter to driving away typically takes 15 to 30 minutes.

To collect your SUV hire in Moncton, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, for the authorisation hold
• A passport or valid government-issued photo ID (required for visitors from outside Canada)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English languages, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

All documents must be physical originals. Digital copies are not accepted at any SUV hire counter in Moncton.

Yes, a major credit card in the main driver’s name with the driver’s name printed on the physical card is required to hire an SUV in Moncton.

At pickup, the hire partner will place a temporary authorisation hold on your card. In Canada, this hold is typically GBP 300 to GBP 500, though some Moncton locations may require a minimum authorisation of approximately GBP 750. The hold reduces your available credit until it is released after you return the vehicle, which can take up to 15 working days depending on your bank.

• Visa, Mastercard, and American Express are generally accepted
• Debit cards are not accepted for the authorisation hold
• Prepaid and virtual cards are not accepted
• The card must belong to the main driver, not a third party

Even if you prepaid your SUV hire in Moncton online, you must still present a physical credit card at the counter for the hold. Bring a backup credit card in case your primary card is declined.

No, there are no toll roads in New Brunswick, so you will not encounter any toll charges while driving your SUV hire in Moncton or anywhere else in the province.

You do not need to enrol in a toll programme, purchase a transponder package, or worry about toll violations during your hire. This makes driving an SUV in Moncton straightforward compared to provinces like Ontario, which operates the 407 ETR toll highway, or routes involving the Confederation Bridge to Prince Edward Island (GBP 50.25 round trip).

If your trip extends beyond New Brunswick into other Canadian provinces, toll requirements vary significantly by region. Check the specific rules for any additional provinces you plan to visit before departing Moncton in your SUV.

Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including SUV hires in Moncton, and it applies even though New Brunswick itself has no toll roads.

If you drive your SUV from Moncton into other provinces where tolls apply, such as Ontario or routes crossing the Confederation Bridge to Prince Edward Island, you can claim back up to 5% of your total booking value for tolls paid during the hire period.

To claim your cashback after returning your SUV:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

It depends on the language and script of your driver’s licence. For SUV hires in Moncton, an International Driving Permit (IDP) is mandatory if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic script. If your licence is in a non-English language but uses the Latin alphabet, an IDP is strongly recommended though not strictly required.

Visitors from the United States can generally drive in Moncton on their standard US licence without an IDP. Non-Canadian and non-US residents must also present a valid passport alongside their licence when collecting an SUV in Moncton.

Important points to remember:

• The IDP is a translation document only and must be carried together with your original licence
• An IDP alone is never accepted as a standalone document
• Obtain your IDP in your home country before travelling, as it cannot be issued abroad
• All documents presented at the SUV hire counter in Moncton must be physical originals

Yes, you can hire an SUV in Moncton if you are between 21 and 24 years old, but a young driver surcharge will apply.

Compact, small, and standard SUV categories are available to drivers aged 21 to 24 at Moncton Airport locations. An additional daily surcharge is added on top of the base hire rate for drivers in this age group. No age restrictions apply to drivers aged 25 and older.

A few additional points for younger drivers hiring an SUV in Moncton:

• The surcharge is paid at the counter and is not included in the prepaid rate
• All drivers must meet the minimum age requirement, including any additional drivers added to the agreement
• At Avis and Budget locations in Moncton, additional drivers must be at least 25 years old
• A valid driver’s licence and major credit card in the renter’s name are still required regardless of age

Check your booking confirmation for the specific surcharge amount applicable to your SUV hire in Moncton, as rates vary by partner brand.

SUV hires in Moncton follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return on your Moncton SUV hire:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Moncton Airport, leave the receipt in the key envelope and keep a photo of the full gauge

If you return your SUV in Moncton with less than a full tank, the hire partner may charge a fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus an administrative service fee. Ask the agent at pickup for the nearest fuel station to the Moncton Airport return area so you can plan ahead.

Most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to SUV hires in Moncton as well. However, this benefit does not apply to Canadian or US residents, only to visitors travelling from outside North America.

If you qualify, the coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This can be particularly useful if you experience a medical emergency or breakdown while driving your SUV in Moncton or on regional roads in New Brunswick. Pre-existing medical conditions are not covered.

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always contact the assistance line before incurring expenses, as some reimbursements require prior authorisation.

Yes, after-hours returns are permitted for SUV hires at Moncton Airport, and the process is straightforward.

For Alamo SUV hires in Moncton, park your vehicle in the designated Alamo parking spaces and drop your keys in the drop box located beside the hire booth in the return area. Budget also permits after-hours returns at the Moncton Airport location. The National and Enterprise counter at Moncton Airport operates until 11:59 PM daily, so late evening returns can often be completed directly at the counter.

Before completing an after-hours return of your SUV in Moncton:

• Refuel to the recorded starting level before arriving at the return area
• Take photos of the vehicle exterior and the fuel gauge as evidence of condition
• Keep your final fuel receipt and place a copy in the key envelope if provided
• Note the exact time and location of your drop-off

Be aware that liability for the vehicle may remain with you until the hire company formally checks it in the following morning, so document the condition of your SUV carefully before leaving Moncton Airport.

SUV hires in Moncton through Hola Car Rentals typically include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible.

Regarding third-party liability for SUV hires in Moncton, Canadian provincial law requires every hire vehicle to carry statutory third-party liability coverage, so this is included by default. You can purchase higher supplemental liability limits (LIS/ALI/SLI) if you want additional protection against claims from other parties.

What CDW/LDW does not cover for your Moncton SUV hire:

• Injuries or property damage caused to third parties (covered by liability insurance)
• Tires, wheels, undercarriage, and roof damage unless specifically included
• Damage resulting from prohibited use such as off-road driving or driving under the influence
• Incidents involving drivers not listed on the hire agreement

Always review your booking confirmation and the hire agreement at the Moncton counter to confirm exactly which coverages are active and what deductible applies to your SUV.

Yes, you can add an additional driver to your SUV hire in Moncton, but the additional driver must be present at the pickup counter with their valid driver’s licence to be added to the hire agreement.

Whether the additional driver is included free or charged a daily fee depends on the rate you selected. Check your booking confirmation for the line that reads Additional driver free of charge. If it is not listed as included, the following daily fees apply at Moncton hire counters:

• Avis and Budget: GBP 13 per hire day, capped at GBP 65
• Hertz, Thrifty, and Dollar: GBP 13.50 per hire day, capped at GBP 189
• Alamo, National, and Enterprise: GBP 15 per day with no stated cap

For Avis and Budget SUV hires in Moncton specifically, additional drivers must be at least 25 years old. All additional drivers must meet the same document requirements as the main driver, including an IDP if their licence uses a non-Latin script. Only drivers listed on the hire agreement are covered by the vehicle's insurance protections during the Moncton hire.

Yes, one-way SUV hires from Moncton to a different city are possible, but a drop-off fee may apply depending on the route, hire partner, and vehicle class.

When booking a one-way SUV hire from Moncton, the drop-off fee will be shown on the rate details page under the To pay at destination section during checkout. It will also appear on your booking confirmation. This fee is not prepaid and is paid directly at the Moncton pickup counter.

Key points to bear in mind for one-way SUV hires from Moncton:

• Same-city returns (for example, Moncton Airport to centre of Moncton) often carry no drop-off fee
• Longer routes between provinces typically carry a drop-off fee that varies by distance and SUV class
• Cross-border one-way hires (for example, Moncton to a US city) may be restricted or carry higher fees depending on the partner brand
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee

If the counter charges a drop-off fee that was not disclosed in your Moncton SUV booking confirmation, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.