Payless Car Rental
in Miami

Hola Car Rentals is the only premium partner of the top car rental brands operating in Miami, including Payless, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Payless rental experience and peace of mind throughout your trip in Miami.

No. With Hola Car Rentals, all costs and charges for your Payless booking in Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Payless counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Payless counter in Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Payless to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Miami International Airport (MIA), the Payless counter is located inside the Rental Car Center (RCC), a consolidated facility shared by all major rental brands.

• After clearing baggage claim, take the elevator or escalator to Level 3 of your terminal.
• Follow the purple and magenta signs for the MIA Mover, a free automated train that departs from the station between the Dolphin and Flamingo garages.
• The train ride to the RCC takes approximately 4 minutes. Once you arrive, follow the Payless signage to the counter on the upper levels; vehicle bays are located below.
• The physical Payless address at MIA is 3900 NW 25th St, Suite 412, Miami, FL 33142.

From baggage claim to the Payless counter, plan for roughly 10 to 15 minutes under normal conditions. The RCC is open 24 hours, though some rental counters may have limited overnight hours. Bring your booking confirmation, a physical major credit card in the main driver's name, and all required documents.

Yes, Payless operates multiple locations in Miami beyond Miami International Airport.

• South Miami Beach: 959 West Ave, Suite 6, Miami Beach, FL 33139. Counter hours are Monday to Friday 8:00 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 9:00 AM to 4:00 PM. This location offers direct counter access at the street address without any shuttle or train.
• Port Miami Cruiseship Shuttle: 93 SE 2nd St, Miami, FL 33131. This Payless location serves cruise passengers only. Hours are Monday to Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 4:00 PM, and Sunday 8:00 AM to 2:00 PM.

If you are arriving by cruise ship at Port Miami, the dedicated Payless location downtown is the most convenient option. For all other travelers, the Miami International Airport Payless counter or the South Miami Beach location are the main alternatives. No after-hours pickup or key-drop details are published for any of these Miami locations, so plan your arrival within posted operating hours.

To collect your Payless rental car in Miami, you must present the following physical documents at the counter:

• A valid driver's license in your own name, covering the full rental period.
• A major credit card with your name printed on the physical card, used for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
• A passport or valid government-issued photo ID.
• Your booking confirmation.

If your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, you must also present a valid International Driving Permit (IDP) alongside your original license. The IDP is a translation only and cannot be used without the original license.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Payless counter in Miami. If you are traveling internationally, also bring any required entry visas and, where applicable, proof of return travel such as a round-trip flight or cruise ticket.

Florida's toll roads are almost entirely cashless, and this directly affects your Payless rental in Miami. The primary electronic systems used in South Florida are SunPass and E-PASS, with Toll-by-Plate as a backup that photographs your license plate when no transponder is detected.

At the Payless counter in Miami, you will typically have two options:

• Unlimited toll package: Payless charges approximately US$7.95 per day (capped at around US$37.95 per month) when tolls are incurred. This covers unlimited toll usage during your rental.
• Pay per use: If you decline the toll program and still drive on toll roads, tolls are captured via Toll-by-Plate, billed to Payless as the registered vehicle owner, and then passed to you with additional administrative fees.

Common toll-heavy routes around Miami include the Florida Turnpike and I-95 Express lanes, with estimated daily toll costs of approximately US$5 to US$20 depending on your route.

You may also opt out and use your own visitor toll pass. If you do, inform the Payless agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges. Note that toll charges can appear on your card days or even weeks after the rental ends.

Yes, all bookings made through Hola Car Rentals, including Payless rentals in Miami, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

Given that Miami's toll roads, including the Florida Turnpike and I-95 Express lanes, can cost between US$5 and US$20 per day, this benefit can add up meaningfully over a multi-day rental.

To claim your cashback after returning your Payless vehicle in Miami:

• Email [email protected] within 30 days of returning the car.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
• Attach your Hola Car Rentals confirmation, the signed rental agreement from the Payless counter, and a toll invoice or statement showing the charges paid.

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Submissions received after 30 days are not accepted, so file your claim promptly once your Miami rental is complete.

The minimum age to rent a car from Payless in Miami without a young-renter surcharge is 25. Drivers aged 21 to 24 may still rent but will be subject to a daily underage fee, and most vehicle classes are restricted to renters aged 25 and older.

Restricted classes for under-25 renters at Payless in Miami typically include full-size sedans, SUVs, minivans, convertibles, luxury, and premium vehicles. Smaller categories such as economy and compact cars are generally available to younger renters.

Florida is not one of the states, such as New York or Michigan, where rental companies are legally required to rent to drivers aged 18 and older. The standard Payless policy in Miami applies, meaning 25 is the practical threshold for surcharge-free rentals.

Additionally, for Payless in Miami, any additional driver must also be at least 25 years old at the time of pickup. Drivers under 25 may not be accepted as additional drivers regardless of the main renter's age. Always confirm the exact surcharge amount at the counter, as fees vary by location and rental period.

Adding an additional driver to your Payless rental in Miami costs US$13.00 per rental day, with a maximum charge of US$65.00 plus applicable taxes for the rental period.

Before adding a driver, note the following Payless rules that apply in Miami:

• The additional driver must be present at the Payless counter at pickup with a valid driver's license and any required IDP.
• For Payless in Miami, additional drivers must be at least 25 years old at the time of pickup.
• Both the main driver and the additional driver must sign the rental agreement. If someone drives who is not listed on the contract, insurance protections such as CDW and liability coverage may be void.

If your Hola Car Rentals booking confirmation explicitly states that an additional driver is included at no charge, you should not be billed the daily fee at the Payless counter. In that case, verify the confirmation matches the contract before signing. Only the first additional driver may be included; any further drivers beyond that will incur the standard daily fee.

It depends on your driver's license. For a Payless rental in Miami, an International Driving Permit (IDP) is mandatory if your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must present both your original license and the IDP together at the Payless counter.

If your license is issued in a Latin alphabet but in a language other than English, an IDP is strongly recommended but not strictly mandatory under Payless policy in Miami. However, carrying one reduces the risk of complications at the counter.

Key points to remember:

• The IDP is a translation document only. It is not a standalone license and will not be accepted without your original driver's license.
• Obtain your IDP in your home country before traveling to Miami. It cannot be issued abroad.
• All documents presented at the Payless counter must be physical originals. Digital versions are not accepted.

If you are unsure whether your license requires an IDP for your Payless rental in Miami, check with the issuing authority in your home country before departure.

Most Hola Car Rentals bookings, including Payless rentals in Miami, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. This benefit is especially relevant in Miami, where complex highway interchanges such as the Midtown Interchange (I-395, SR-836, and I-95) and the Golden Glades Interchange can be disorienting for first-time visitors, increasing the chance of an unexpected incident on the road.

Coverage typically includes:

• Medical assistance for up to 5 passengers for non-pre-existing illnesses and accidents.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To use this benefit, contact Terrawind 24 hours a day, 7 days a week at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this coverage applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit. Always review your specific booking confirmation for the exact terms and coverage limits that apply to your Payless rental in Miami.

When you pick up your Payless rental car in Miami, a temporary authorization hold will be placed on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, rental duration, and the specific Payless location in Miami.

Key things to know about the deposit:

• Only a physical, major credit card in the main driver's name with the name printed on the card is accepted for the hold. Debit cards, prepaid cards, and virtual cards are not accepted at the Payless counter in Miami.
• The hold reduces your available credit until it is released after you return the vehicle. Your bank controls the release timeline, which can take up to 15 business days.
• Premium or specialty vehicle classes may carry a higher hold amount.
• Even if you prepaid your Payless booking through Hola Car Rentals, you must still present a physical credit card at the Miami counter for the deposit.

To avoid issues, notify your bank of your travel plans before arriving in Miami, and bring a backup credit card in your own name in case your primary card is declined.

Payless rentals in Miami follow a Full-to-Full fuel policy by default. This means you receive the car with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Miami rental:

• At pickup, confirm the fuel level with the Payless agent and ensure the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.
• Refuel within approximately 10 miles of the return location before dropping off the car. Keep your fuel receipt showing the date, time, and station address.
• If returning after hours at the Miami location, leave the receipt in the return envelope and photograph the full gauge before leaving the vehicle.

If you return the Payless vehicle in Miami with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

Some Payless counter locations may offer a prepaid fuel option at pickup. If you accept it, any unused fuel is generally non-refundable, so it is usually better value to refuel yourself near the Miami return location.

Yes, one-way rentals are available with Payless in Miami, allowing you to pick up at one location and return at a different one, such as picking up at Miami International Airport and dropping off in Orlando.

A drop-off fee may apply depending on your route. Here is what to expect:

• The drop-off fee is route-specific and varies by rental company, distance, vehicle class, and season.
• On some short-distance routes, such as Miami (MIA) to Orlando (MCO), no drop-off fee may apply. On longer or cross-state routes, a fee is more likely.
• The fee is shown during the booking process on the Hola Car Rentals checkout page under the section labeled as amounts due at destination. It is not prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking.

Cross-border one-way rentals, such as returning a Payless vehicle rented in Miami to a location outside the United States, are typically restricted or require prior authorization. Always confirm cross-border permissions with the Payless counter in Miami before driving across any international border.

If you need to change your drop-off location after booking, contact support promptly, as mid-rental route changes must be approved by the partner location and may result in repricing.

When renting from Payless in Miami, two main types of coverage are relevant to most renters: damage protection for the rental vehicle and liability protection for third parties.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): This reduces your financial liability if the Payless vehicle is damaged or stolen during your Miami rental. A deductible may apply unless your booking confirmation states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or injuries to other people.
• Third-Party Liability (LIS or SLI): This covers bodily injury and property damage you may cause to others while driving the Payless rental in Miami. Florida does not universally require rental companies to include state-minimum liability in every rental, so confirming your liability coverage before driving is strongly recommended.

Payless requires renters to carry proof of liability insurance covering injury to third parties and comprehensive coverage for the rental vehicle. If you do not have personal auto insurance that extends to rental cars in Miami, purchasing coverage at the Payless counter is advisable.

CDW and LDW do not cover tires, undercarriage, roof damage, or personal belongings. Only drivers listed on the Payless rental agreement in Miami are covered by any protection included in the contract.