Payless Car Rental
in Colorado

Hola Car Rentals is the only premium partner of the top car rental brands operating in Colorado, including Payless, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Payless rental experience and peace of mind throughout your trip in Colorado.

No. With Hola Car Rentals, all costs and charges for your Payless booking in Colorado are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Payless counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Payless counter in Colorado charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Payless to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Payless counter at Denver International Airport (DEN) in Colorado is located at 25340 E 78th Ave, Denver, CO 80249, in the on-site rental car facility southwest of the Jeppesen Terminal.

To reach it after landing, follow these steps:

• Take the airport train to baggage claim on Level 5
• Follow signs toward Rental Cars
• Board the Payless shuttle bus at Island 4 in the designated shuttle area
• The ride to the Payless facility takes approximately 5 to 7 minutes

The Payless Colorado DEN counter operates from 06:00 to 23:59 daily. Note that the facility is closed between 12:01 AM and 05:59 AM, so plan your arrival accordingly. There are no downtown or off-airport Payless locations in Colorado; all three Payless locations in the state are at airports.

Payless operates at three airport locations in Colorado, all corporate-owned:

• Denver International Airport (DEN), Denver
• Aspen-Pitkin County Airport (ASE), Aspen
• Montrose Regional Airport (MTJ), Montrose

There are no confirmed Payless locations at Colorado Springs Airport (COS) or at any downtown or off-airport sites in Colorado. If you are flying into one of these three airports, Payless will be available on-site. For any other Colorado airport, you would need to consider an alternative rental brand.

All Payless Colorado locations are airport-based, so there is no option to pick up or drop off at a city-center address in the state.

To collect your Payless rental car at any Colorado location, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security deposit)
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For other non-English licenses, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents must be physical originals. Digital copies shown on a phone or tablet will not be accepted at the Payless Colorado counter.

Colorado operates a fully cashless toll system, meaning there are no cash booths anywhere in the state. All toll roads use overhead cameras that read license plates or transponders. The main toll roads you may encounter with a Payless rental in Colorado include:

• E-470, a 47-mile loop around the Denver metro area including the route to Denver International Airport
• I-25 Express Lanes between US-36 and downtown Denver, with fares ranging from approximately US$0.50 to US$5.00 per trip depending on time of day
• US-36 Express Lanes
• Northwest Parkway

Your Payless rental vehicle in Colorado will have an electronic toll device. At pickup you can choose an unlimited toll package (typically US$11 to US$25 per day depending on the program) or pay per use. If you do not enroll in a program, Payless will bill the tolls to your credit card after the rental ends, along with administrative processing fees that can be US$9.99 per day or US$15 per toll event. These post-rental charges can arrive days or even weeks after you return the car.

To avoid surprises, review the toll program options at the Payless Colorado counter before signing the rental agreement.

Yes, Payless applies a young driver surcharge in Colorado for renters between the ages of 21 and 24. The surcharge is US$25 per rental day, and it disappears once you turn 25.

The minimum age to rent from Payless in Colorado is 21. Drivers under 21 cannot rent. Keep in mind that even with the surcharge, certain vehicle classes are typically restricted to renters aged 25 and older, including full-size cars, SUVs, minivans, premium, and luxury categories. Economy, compact, and intermediate vehicles are generally available to younger renters.

If you are adding an additional driver to your Payless Colorado rental, note that Payless requires additional drivers to be at least 25 years old at the time of pickup. A young driver aged 21 to 24 may not be accepted as an additional driver, or an extra surcharge may apply.

Budget for the daily surcharge when comparing total rental costs across Colorado providers, as it can add significantly to the final bill over a multi-day rental.

Yes, all bookings made through Hola Car Rentals, including Payless rentals in Colorado, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the rental period.

Colorado's cashless toll network, which includes E-470, the I-25 Express Lanes, US-36 Express Lanes, and Northwest Parkway, means you are very likely to incur toll charges during your Payless Colorado rental, especially if you are driving to or from Denver International Airport via E-470.

To claim your cashback after returning the car:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a toll receipt or invoice showing charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days will not be accepted.

When you pick up your Payless rental car in Colorado, the counter will place a temporary authorization hold on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary based on the vehicle class, location, and season.

Important things to know about the deposit:

• The hold is not a charge; it temporarily reduces your available credit until released after you return the car
• You must present a physical major credit card with the driver's name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted
• The card must be in the main driver's name
• Premium or larger vehicle classes may require a higher hold amount

After you return your Payless Colorado rental, the hold is released, but your bank controls how quickly it reappears as available credit. This can take up to 15 business days. Bring a backup credit card in case your primary card is declined at the Payless counter.

Payless rentals in Colorado follow a Full-to-Full fuel policy. You receive the car with a full tank and must return it full to avoid additional charges.

Follow these steps to avoid fuel fees:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Payless Colorado vehicle with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

For the Denver International Airport location, ask the Payless agent at pickup about the nearest fuel station to the return facility at 25340 E 78th Ave, so you can plan your refuel stop before dropping off the car.

Yes, most bookings made through Hola Car Rentals, including Payless rentals in Colorado, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. This benefit is especially useful if you are driving through Colorado's more remote mountain areas near Aspen or Montrose, where roadside incidents can be far from urban services.

The travel assistance typically covers:

• Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Payless rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

Yes, you can add an additional driver to your Payless rental in Colorado, but the additional driver must be present at the counter at pickup with their own valid driver's license.

Key rules for additional drivers on Payless Colorado rentals:

• Payless charges US$13 per rental day plus taxes for each additional driver, with a maximum charge of US$65 plus taxes per rental
• Additional drivers must be at least 25 years old at the time of pickup for Payless rentals in Colorado
• The additional driver must sign the rental agreement at the counter
• If the additional driver's license is not in English and does not use a Latin alphabet, they must also present an International Driving Permit

Only drivers listed on the rental agreement are covered by the vehicle's protections such as CDW/LDW and liability coverage. If someone drives the Payless Colorado rental without being named on the contract, coverage may be void and additional charges could apply.

Check your booking confirmation before arriving at the Colorado counter to see whether your rate already includes one additional driver at no extra cost.

When picking up your Payless rental car in Colorado, you will be offered several insurance and protection options at the counter. Understanding what each covers helps you avoid paying for duplicate protection.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to or theft of the Payless rental vehicle. A deductible may apply unless your confirmation shows zero deductible. This does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you cause to others while driving. Some U.S. states require a minimum level of liability, but not all do. Hola Car Rentals strongly recommends adding supplemental liability coverage for Colorado rentals.
• Personal Accident Insurance (PAI): covers your own injuries and those of passengers.
• Personal Effects Coverage (PEC): covers personal belongings inside the vehicle.

Before accepting or declining any add-on at the Payless Colorado counter, check your booking confirmation to see which protections are already included in your rate. Accepting add-ons you do not need increases your total cost at pickup.

Yes, one-way rentals are possible with Payless in Colorado, but a drop-off fee will likely apply when you return the vehicle to a location in a different state.

Here is what to expect:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season
• It is listed under the "To pay at destination" section during the Hola Car Rentals booking process, so you can see the cost before confirming
• The fee cannot be prepaid and is paid directly at the Payless counter in Colorado or at the return location
• Cross-border one-ways, for example from Colorado into Mexico or Canada, may be restricted or require special authorization from Payless

If you are considering a one-way rental from a Colorado Payless location, confirm the route is available and review the drop-off fee shown on your booking details page before completing the reservation. Changing the return location after booking may reprice the rental and increase the fee.

If you return your Payless rental car in Colorado after the agreed drop-off time, extra charges will apply once the grace period has passed.

Key points to know:

• The standard grace period is typically 30 minutes after the scheduled return time, though this is not guaranteed at every Payless Colorado location
• After the grace period, you may be charged for additional hours or a full extra day, plus a late fee depending on the Payless Colorado rental agreement
• The Denver International Airport Payless location operates until 23:59 daily, so plan your return to arrive during operating hours

If you need more time with the vehicle, contact the Payless Colorado location directly before your scheduled return to request an extension. Extending the rental in advance is almost always less expensive than being charged a late return fee after the fact.

For after-hours returns at any Colorado Payless location, confirm key-drop or return procedures directly with the counter at pickup, as specific after-hours instructions are not publicly listed for all Colorado sites.