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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3369
3372 reviews
4.9 stars, 3372 reviews
4.9
user review 1 user review 2 user review 3 +3369
3372 reviews
4.9 stars, 3372 reviews
Holger Pfarr
Holger Pfarr
5 3 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 3 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 8 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 5 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 3 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 3 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 3 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 3 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 3 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 3 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 3 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 3 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 2 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 2 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 2 months ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 2 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 2 months ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 2 months ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 2 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 2 months ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 2 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 2 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 2 months ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 2 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 2 months ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 2 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 2 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 2 months ago
"So far so good"
Judy Winkin
Judy Winkin
5 2 months ago
"Easy and good deal"
Samantha de León
Samantha de León
5 2 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 1 month ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 1 month ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 1 month ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 1 month ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 1 month ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 1 month ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 1 month ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 1 month ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 month ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 month ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 month ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 month ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 month ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 month ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 month ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 month ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 month ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 month ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 month ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 1 month ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 4 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 4 weeks ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 4 weeks ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 3 weeks ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 3 weeks ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 2 weeks ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 3 weeks ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 2 weeks ago
"An excellent experience, 100% recommended"
Michael Williamson
Michael Williamson
5 2 weeks ago
"Very easy great price"
vasilis ligdas
vasilis ligdas
5 2 weeks ago
"Great prices and customer service"
Okan DOGAN
Okan DOGAN
5 1 week ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Bj Virtue
Bj Virtue
5 2 weeks ago
"Booking was very easy, excited to cruise around on our holiday"
John Guevara
John Guevara
5 1 week ago
"Excellent service"
Tanner Blair
Tanner Blair
5 1 week ago
"Great car"
Hadar Blutrich
Hadar Blutrich
5 1 week ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 1 week ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Daniel Koh
Daniel Koh
5 1 week ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Anne J Harris
Anne J Harris
5 1 week ago
"Good price, easy to use."
Joel Reculard
Joel Reculard
5 1 week ago
"Attractive prices and comprehensive insurance"
Daniel Woods
Daniel Woods
5 1 week ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 1 week ago
"A variety of choices was available. Looking forward to picking up the car!"
Kendal Keung
Kendal Keung
5 1 week ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 1 week ago
"Perfect!"
Graham Dopheide
Graham Dopheide
5 1 week ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Anant Patel
Anant Patel
5 1 week ago
"Excellent price"
Handy Hermawan
Handy Hermawan
5 4 days ago
"Fast easy and great discounts"
Kerry Durrant
Kerry Durrant
5 4 days ago
"Nice and Easy process - got travel insurance too with the booking also !"
Marika Camilleri
Marika Camilleri
5 3 days ago
"Definitely the cheapest car hire option available in Hawaii"
amelie vincent
amelie vincent
5 2 days ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
emre k
emre k
5 20 hours ago
"great prices, smooth transaction, clear cost breakdown. seems great"

About renting a car with National in San Diego

National's counter in San Diego sits inside the consolidated Rental Car Center at 3355 Admiral Boland Way, shared with every major rental brand at San Diego International Airport (SAN). Free shuttle buses run 24/7 between the terminals and the center, with the ride taking roughly 15 to 20 minutes — budget around 30 to 45 minutes from baggage claim to reaching the counter. The center and National's desk operate around the clock, but pickup times during summer months can stretch longer as demand peaks, so booking several weeks ahead typically secures better availability and rate. San Diego County's toll roads — including the South Bay Expressway (State Route 125) and the I-15 Express Lanes — are fully cashless. National's TollPass service runs around US$4.95 per day of use, capped at US$34.65 per rental period, on top of the actual toll charges; alternatively, you can pay tolls directly at thetollroads.com within five days using the rental plate number to avoid the daily service fee. Fuel in the area averages roughly US$5.74 to US$5.90 per gallon, and several stations sit close to the airport for a fill-up before return. National requires a credit card in the primary driver's name at pickup; the deposit hold typically runs US$250 to US$500 depending on vehicle class. If your license uses a non-Latin script — Arabic, Chinese, Japanese, or Cyrillic — bring an International Driving Permit alongside the original.

Best Car Rental Deals

4.5/ 5
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Frequently Asked Questions

What does my Hola Car Rentals booking with National in San Diego include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in San Diego, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in San Diego.

Will I face unexpected charges at the National counter in San Diego when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your National booking in San Diego are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in San Diego charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How does the National car rental pickup process work at San Diego International Airport?

At San Diego International Airport, National car rental is not located inside the terminal buildings. After collecting your luggage from baggage claim, you need to take a free dedicated shuttle bus to the consolidated Rental Car Center at 3355 Admiral Boland Way, San Diego, CA 92101.

  • Terminal 1: use the pedestrian crosswalk to reach the Ground Transportation Center across the street, then follow signs for Rental Car Shuttles
  • Terminal 2: use the pedestrian crosswalk outside the Terminal 2 Baggage Claim Area to access the Transportation Plaza
  • Shuttle wait times are typically 5 to 15 minutes, though evening peaks and weekends can be longer

Once at the Rental Car Center, proceed to the National counter to complete your reservation. Plan for 30 to 45 minutes from the terminal curb to driving away, especially during busy periods. Before leaving the facility, inspect the vehicle thoroughly and confirm any existing damage is documented on the rental agreement.

What documents do I need to pick up my National rental car in San Diego?

To pick up your National rental car in San Diego, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name (not a digital copy)
  • A major credit card with the driver's name printed on the card, for the security deposit hold
  • A passport or valid government photo ID (required for international visitors)
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original license.

All documents must be physical. Digital versions shown on a phone or tablet are not accepted at the National counter in San Diego.

Are there toll roads near San Diego that affect my National rental car?

San Diego itself has very limited toll exposure compared to other parts of California. However, if you drive north toward Los Angeles or Orange County in your National rental car, you will encounter cashless toll roads and express lanes.

  • Orange County toll roads (SR-73, SR-133, SR-241, SR-261) charge approximately US$5 to US$15 per day depending on usage
  • Los Angeles express lanes (I-10, I-110, and others) charge approximately US$0 to US$10 per day
  • All California toll facilities use the FasTrak electronic system; cash payment is not accepted on most roads

Your National rental vehicle in San Diego comes with an electronic toll device or plate-based billing system. At pickup you can choose between two options:

  • Unlimited toll package: approximately US$11 to US$25 per rental day, covering all toll usage
  • Pay per use: actual toll amounts plus daily or administrative processing fees billed after the rental, sometimes weeks later

If you plan to avoid toll roads entirely, staying on free highways in the San Diego area is generally straightforward. If you use your own compatible toll pass, notify the National counter so they can deactivate the vehicle's default device and prevent duplicate charges.

Can I get toll cashback on my National car rental in San Diego?

Yes, all Hola Car Rentals bookings include Tolls Cashback, which applies to your National rental in San Diego and any toll roads you use during your trip, including express lanes near Los Angeles or Orange County toll roads if you drive beyond San Diego.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your booking total is US$600, the maximum cashback is US$30.

To claim your Tolls Cashback after returning your National rental in San Diego:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
  • Attach your Hola Car Rentals confirmation, the signed rental agreement, and a toll receipt or invoice showing charges paid

Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Is a credit card required to pick up a National rental car in San Diego?

Yes, a physical major credit card in the main driver's name is required to pick up your National rental car in San Diego. The card must have the driver's name printed on it and must be presented in person at the counter.

The National desk in San Diego will place a temporary authorization hold on your card at pickup. Typical holds for standard vehicles in the United States range from approximately US$300 to US$400, though the exact amount depends on the vehicle class and location.

  • Debit cards and prepaid cards are not accepted for the security deposit hold
  • Digital wallets (Apple Pay, Google Pay) and virtual card numbers are not accepted
  • The card must belong to the main driver; a third party's card is not permitted

Even if you prepaid your booking online, you must still present a physical credit card at the National counter in San Diego for the hold. The hold is released after you return the vehicle, but your bank may take up to 15 business days to reflect the release. Bringing a backup credit card in your name is always a good precaution.

How do I return my National rental car at San Diego Airport?

When returning your National rental car at San Diego International Airport, drive to the consolidated Rental Car Center at 3355 Admiral Boland Way. The facility has dedicated return lanes where the roadway splits by rental company, so follow signs for National.

After parking in the National return area, a staff member will process your return. Once the vehicle is checked in, board the complimentary shuttle back to your departure terminal. Shuttles run 24 hours a day, 7 days a week.

  • Refuel before returning: fill the tank within approximately 10 miles of the Rental Car Center to comply with the full-to-full fuel policy and avoid refueling charges
  • Take a photo of the fuel gauge and odometer before handing over the keys
  • Keep your final fuel receipt in case of any dispute

The standard grace period at National is approximately 30 minutes beyond your scheduled return time. Returning later than that may result in additional hourly or daily charges. If you need to return the car after hours, check your rental agreement for specific instructions.

Can I add an additional driver to my National rental in San Diego?

Yes, you can add an additional driver to your National rental car in San Diego, either as part of your rate or by paying a fee at the counter.

For National, Alamo, and Enterprise, the additional driver fee is US$15 per day when not included in your rate. Check your booking confirmation for the line stating additional driver is included before assuming it is free.

Requirements for adding a driver at the National counter in San Diego:

  • The additional driver must be present at pickup with a valid driver's license
  • If their license uses a non-Latin alphabet, an International Driving Permit is also required
  • Both the main driver and the additional driver must sign the rental agreement
  • The additional driver must meet the minimum age requirements for San Diego

Only drivers listed on the rental agreement are covered by the vehicle's protections such as CDW and liability coverage. If someone drives who is not named on the contract, coverage may be void. If you need to add a driver after pickup, visit a National branch in San Diego to update the agreement.

What is the minimum age to rent a car with National in San Diego?

The minimum age to rent a car with National in San Diego without additional surcharges is 25. Drivers aged 21 to 24 can rent but will be subject to a daily young-renter surcharge.

  • National, Alamo, and Enterprise charge US$15 per day as an additional driver fee for under-25 renters in San Diego
  • Certain vehicle classes such as full-size SUVs, minivans, premium, and luxury vehicles are typically restricted to drivers aged 25 and older
  • Economy, compact, intermediate, and compact SUV categories are generally available to drivers aged 21 to 24

California is not one of the states (like New York or Michigan) that legally requires rental companies to serve drivers under 21, so the minimum age at the National counter in San Diego is 21 for young renters and 25 to avoid the surcharge.

A valid driver's license and a major credit card in the main driver's name are still required regardless of age. If you are unsure whether your preferred vehicle class is available for your age group, contact customer service before booking.

Does travel assistance cover me if something happens during my National rental in San Diego?

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can help if an unexpected situation arises during your National rental in San Diego, such as a medical emergency on the highway or a legal issue following an accident.

Core benefits typically include:

  • Travel and medical coverage for up to 5 passengers
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This coverage applies to non-North American customers only. Residents of the United States and Canada do not qualify for this benefit.

If you need assistance during your San Diego rental, contact Terrawind 24 hours a day:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Travel assistance does not cover damage to the National rental vehicle itself (that is CDW) or liability to third parties (that is LIS or SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Can I rent a National car in San Diego and return it in a different city?

Yes, one-way rentals with National are possible from San Diego, but a drop-off fee may apply depending on your return location, vehicle class, and travel dates.

Common patterns for one-way rentals from San Diego:

  • San Diego to Los Angeles or other Southern California cities: a drop-off fee typically applies and varies by distance and vehicle class
  • San Diego to a different state: a drop-off fee usually applies and can be higher for long-distance routes
  • Cross-border returns (for example, into Mexico): these are often restricted or not permitted; confirm with National before booking

The drop-off fee is shown during the booking process under the section labeled to pay at destination. It cannot be prepaid and is settled at the National counter in San Diego or at the return location. The fee is separate from fuel, tolls, and taxes.

If you change your return location after booking, the rental will be repriced and the drop-off fee may increase or new restrictions may apply. Always review your confirmation to confirm the fee before pickup.

What insurance coverage is included with a National rental car in San Diego?

The insurance and protection options available with your National rental car in San Diego depend on the rate plan selected when booking through Hola Car Rentals. Here is what the main coverages mean:

  • CDW or LDW (Collision or Loss Damage Waiver): reduces your financial liability for damage to the National rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
  • LIS or SLI (Liability Insurance Supplement): covers bodily injury and property damage you may cause to third parties while driving in San Diego. Some U.S. states require a minimum liability amount; California renters should confirm this is included

CDW and LDW do not cover third-party liability, and LIS does not cover damage to the rental vehicle itself. These are separate protections that work together.

Common exclusions regardless of coverage:

  • Damage caused by prohibited use such as off-road driving, DUI, or unauthorized drivers
  • Tires, undercarriage, and roof damage (unless a specific add-on is purchased)
  • Incidents not reported promptly to National

Review your Hola Car Rentals confirmation carefully to see which coverages are listed as included in your San Diego rate before arriving at the National counter.

What is the fuel policy for National car rentals in San Diego?

National car rentals in San Diego use a full-to-full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for the fuel policy at your San Diego National rental:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the Rental Car Center at 3355 Admiral Boland Way before returning
  • Keep your final fuel receipt showing the date, time, and station address

If you return the National vehicle in San Diego with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

Some National counter locations may offer an optional prepaid fuel plan. If you accept it, any unused fuel is generally non-refundable, so the full-to-full approach is usually better value for most renters in San Diego.

Do I need an International Driving Permit to rent from National in San Diego?

An International Driving Permit (IDP) is mandatory at the National counter in San Diego if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. For all other non-English licenses, an IDP is strongly recommended but not strictly required.

Key points about the IDP for your San Diego National rental:

  • The IDP is a translation booklet only and must always be carried alongside your original license; it is not a standalone document
  • Obtain your IDP in your home country before traveling to San Diego, as U.S. issuers such as AAA do not issue IDPs to non-U.S. license holders
  • Your IDP must be unexpired and match the name on your passport and credit card

Even with a valid IDP, you must also present your original physical driver's license, a major credit card in the main driver's name, and your passport at the National counter in San Diego. Digital copies of any document are not accepted. If you are unsure whether your license requires an IDP for renting in San Diego, check your booking confirmation or contact customer service before your travel date.

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