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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 yesterday
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 11 hours ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 5 days ago
"Company with very good prices. Easy and quick booking process."

About renting a car in Kansas

Hertz serves Kansas through two primary airport hubs and a network of city offices across the state. Kansas City International Airport (MCI), though located just across the state line in Missouri, is the main gateway for the Kansas City metro area; from the terminal medians, a shared Gray Rental Car Shuttle runs to the off-terminal facility where the Hertz counter operates from 6:00 AM to 11:30 PM. Wichita Dwight D. Eisenhower National Airport (ICT), the largest airport within Kansas, also requires a shuttle to reach the Hertz counter, which is open until 11:59 PM. Additional Hertz locations operate in Topeka, Lawrence, Manhattan, and Salina, as well as at smaller regional airports in Dodge City, Garden City, and Hays. Kansas has cashless toll lanes on the Kansas Turnpike; Hertz offers PlatePass for a daily fee covering unlimited toll usage — driving an electronic lane without a transponder results in violation fees billed back to you at rates above the standard toll. Fuel averages around US$3.49 per gallon statewide, and refueling within 10 miles of the return location keeps the gauge full to avoid Hertz's fuel service charge. A credit card in the primary driver's name is required at pickup, with a deposit hold of roughly US$300 to US$500 depending on vehicle class. Drivers under 25 typically face a young renter fee of around US$25 per day. If your license uses a non-Latin script, carry an International Driving Permit alongside your national license.

Traveler Tips & Price Insights

When is the best time to book a rental car in Hertz Car Rental | in Kansas?

You should book your rental car approximately 7 days before your trip to get a below-average price.

Price Trend (Last 90 Days)

Which is the cheapest car rental agency in Hertz Car Rental | in Kansas?

In the last 72 hours, the cheapest rental cars were from Hertz at 88.32/day.

Average Price by Rental Company

$ 88.32
USD $88.32

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in Kansas include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Kansas, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Kansas.

Will I face unexpected charges at the Hertz counter in Kansas when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Kansas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Kansas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where are the Hertz locations in Kansas?

Hertz operates across Kansas primarily through Hertz Local Edition (HLE) locations, which are off-airport neighborhood branches often attached to local businesses. Key Hertz locations in Kansas include:

  • Dodge City Municipal Airport, 100 Airport Rd, Dodge City, KS 67801
  • Garden City Airport, Garden City, KS
  • Hays Regional Airport, Hays, KS
  • Liberal Airport, Liberal, KS
  • Wichita area: Hertz Local Edition at 6254 E 37th St N, Ste 140, Bel Aire, KS
  • Derby HLE: 620 N Rock Rd, Ste 330, Derby, KS
  • Emporia HLE: 2124 W Highway 50, Emporia, KS
  • Leavenworth HLE: 323 Elm St, Leavenworth, KS

Note that Kansas City International Airport (MCI) is located in Kansas City, Missouri, not in Kansas. If your flight arrives at MCI, the Hertz counter there is a Missouri location. Always confirm the exact address of your Hertz Kansas pickup point on your booking confirmation before traveling.

What documents do I need to pick up a Hertz rental car in Kansas?

To collect your Hertz rental car in Kansas, you must present the following physical documents at the counter:

  • A valid, unexpired driver's license in the main driver's name
  • A major credit card with the driver's name printed on the physical card, used for the security deposit hold
  • A passport or government-issued photo ID (recommended for visitors arriving from abroad)
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from outside the United States

If your driver's license is not in English or does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) alongside your original license. The IDP is a translation only and is not valid on its own.

All documents must be physical originals. Digital copies shown on a phone are not accepted at any Hertz Kansas counter. Debit and prepaid cards are not accepted for the security deposit hold.

Does Hertz in Kansas require an International Driving Permit?

An International Driving Permit (IDP) is not automatically required for every visitor picking up a Hertz rental in Kansas, but it is mandatory in certain situations.

You must carry an IDP alongside your original home-country license if your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian). In that case, Hertz Kansas counter staff will require both documents.

If your license is in English or uses Roman characters, an IDP is recommended but not strictly mandatory. However, carrying one is always a good precaution, especially at smaller Hertz Local Edition locations in Kansas where staff may be less familiar with foreign license formats.

Important: the IDP is a translation booklet only. You cannot rent a car in Kansas with an IDP alone. Your original home-country license must be presented at the same time. Obtain your IDP before leaving your home country, as it cannot be issued to non-US license holders inside the United States.

How do tolls work on the Kansas Turnpike when renting from Hertz?

The Kansas Turnpike, also known as the Ike, is the main toll road in Kansas, running from the Oklahoma border in the south to the Nebraska border in the north and passing through Wichita, Topeka, and Lawrence. If you are driving a Hertz rental car in Kansas, here is what you need to know:

  • Most toll plazas accept cash, major credit cards, and the K-Tag electronic transponder
  • E-ZPass is not accepted on the Kansas Turnpike
  • Exit 53A in Wichita is fully cashless and requires either a K-Tag or an online payment by license plate within 10 days of travel
  • Tolls are distance-based, calculated by your entry and exit points and the number of axles on the vehicle

Your Hertz rental vehicle in Kansas will typically come equipped with an electronic toll device. You can choose an unlimited toll package at the counter (generally US$11 to US$25 per day depending on the program) or pay per use, where actual toll charges plus daily administrative fees are billed to your card after the rental ends. If you drive through a cashless lane without enrolling, a mailed bill or online payment option will be triggered.

There are no congestion charges or emissions zones anywhere in Kansas.

Can I get cashback on Kansas Turnpike tolls paid during my Hertz rental?

Yes, you can get up to 5% of your total booking value back for tolls paid during your Hertz rental in Kansas, including Kansas Turnpike charges, through the Hola Car Rentals Tolls Cashback benefit included in every booking.

Here is how to claim it after your Hertz Kansas rental ends:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback, followed by your reservation number
  • Attach your Hola Car Rentals booking confirmation, the signed rental agreement from the Hertz counter, and a receipt or statement showing the toll charges paid

The refund equals the lesser of the total tolls you actually paid or 5% of your Hola Car Rentals booking total. For example, if your booking total was US$500, the cap is US$25. If you paid US$18 in Kansas Turnpike tolls, you receive US$18 back. If you paid US$40, you receive US$25.

Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What is the security deposit amount for a Hertz rental in Kansas?

When you pick up your Hertz rental car in Kansas, the counter will place a temporary authorization hold on your credit card as a security deposit. This hold is not a charge but it reduces your available credit until it is released after you return the vehicle.

For Hertz rentals in the United States, including Kansas locations, the typical hold is approximately US$300 to US$400 for standard vehicle classes. The exact amount can vary depending on the specific Kansas location, the vehicle class you selected, and the length of your rental.

Key requirements for the deposit at any Hertz Kansas counter:

  • A physical, major credit card with the driver's name printed on the card is required
  • Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold
  • The card must be in the main driver's name
  • You should have sufficient available credit to cover both the hold and any expected charges

After you return the Hertz vehicle in Kansas, the hold is released. Your bank or card issuer controls how quickly it reappears as available credit, which can take up to 15 business days. Bringing a backup credit card is always recommended.

Is there a young driver surcharge for Hertz rentals in Kansas?

Yes, drivers aged 21 to 24 are subject to a young driver surcharge when renting from Hertz in Kansas. The standard Hertz underage fee in the United States is US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the rental period.

Additional points to be aware of for younger drivers at Hertz Kansas locations:

  • The minimum age to rent from Hertz in Kansas is 21
  • Drivers under 25 are restricted from renting certain vehicle classes, including full-size, SUV, luxury, premium, convertible, minivan, and van categories
  • Economy, compact, and intermediate sedan or SUV classes are generally available to drivers aged 21 to 24
  • The surcharge is paid at the Hertz counter in Kansas and is not included in your prepaid rate

Kansas does not have a state law requiring rentals to drivers under 21, unlike New York or Michigan. The young driver surcharge disappears once the main driver turns 25. If you are unsure whether your chosen vehicle class is available for your age at a specific Kansas Hertz location, contact customer support before booking.

What happens if I miss a toll on the Kansas Turnpike in my Hertz rental car?

If you drive through a Kansas Turnpike toll without paying, the consequences depend on which lane you used and whether you enrolled in a Hertz toll program.

For cashless lanes, such as Exit 53A in Wichita, the toll is captured by a camera reading your license plate. You have two options:

  • Pay online within 10 days of the toll date using the Kansas Turnpike authority's website
  • Wait for a mailed bill, which typically arrives within two weeks

If you enrolled in the Hertz toll program for your Kansas rental, the toll charges plus daily administrative fees will be billed to the credit card on file for your rental, often four to eight weeks after the rental ends. This is normal and not an error.

Non-payment or driving through an electronic lane without a valid transponder can result in violation rates, which are flat fees based on the number of axles on the vehicle and are higher than standard toll rates. These charges may be passed on to you by Hertz after the rental.

If you believe a toll charge on your Hertz Kansas rental was billed in error, gather your rental agreement and any toll receipts and contact support for assistance.

What is the fuel policy for Hertz rentals in Kansas?

Hertz rentals in Kansas follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return at any Kansas Hertz location:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on your rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address
  • Show the full gauge to the agent at the Hertz Kansas counter on return

If you return the vehicle below the recorded starting level, Hertz may charge you for the fuel shortfall at their own refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. For after-hours returns at Kansas Hertz locations, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence.

Use the correct fuel type for your vehicle. Wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Can I add an additional driver to my Hertz rental in Kansas?

Yes, you can add an additional driver to your Hertz rental in Kansas, either as part of your rate or for a fee paid at the counter.

When an additional driver is not included in your booking, Hertz charges US$13.50 per rental day plus taxes, with a maximum of US$189 plus taxes for the full rental period in Kansas.

Requirements for adding a driver at any Hertz Kansas counter:

  • The additional driver must be physically present at pickup
  • They must present a valid driver's license and any required IDP if their license is not in a Latin alphabet
  • They must meet the minimum age requirement of 21 for Kansas Hertz locations
  • Drivers aged 21 to 24 may be subject to a young driver surcharge in addition to the additional driver fee
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Hertz rental agreement in Kansas are covered by the vehicle's protections, including CDW and liability coverage. If someone not listed on the contract drives the vehicle, coverage may be void. Check your booking confirmation to see whether an additional driver is already included in your rate before arriving at the Kansas Hertz counter.

What insurance coverage is included with a Hertz rental in Kansas?

The insurance and protection options available with your Hertz rental in Kansas depend on the rate plan you selected when booking. Here is a summary of the main coverages to understand:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz rental vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving the Hertz vehicle in Kansas. Some US states require a minimum liability amount; confirm whether it is included in your rate.

CDW and LDW do not cover third parties. LIS does not cover damage to the Hertz vehicle itself. These are separate protections and both are recommended for driving in Kansas.

Common exclusions at Hertz Kansas locations include tires, undercarriage, roof damage, driving under the influence, unauthorized drivers, and use outside permitted areas. Always review the rental agreement at the Hertz counter before signing.

If you have questions about what your specific Hola Car Rentals rate includes for your Kansas Hertz rental, check your booking confirmation for the coverage details listed there.

Does my Hertz Kansas rental include travel assistance if something goes wrong on the road?

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if you encounter an emergency while driving your Hertz rental across Kansas, including on remote stretches of the Kansas Turnpike or in smaller towns far from major cities.

The travel assistance benefit typically includes:

  • Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day during your Hertz Kansas rental, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz rental vehicle itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI). Always check your booking confirmation for the exact terms and coverage limits that apply to your Kansas rental.

Can I pick up a Hertz car in Kansas and return it in a different city?

Yes, one-way rentals are possible with Hertz in Kansas, but a drop-off fee may apply depending on your specific route and the locations involved.

Key things to know about one-way Hertz rentals in Kansas:

  • A drop-off fee is route-specific and varies by the cities, vehicle class, and season
  • Rentals between two different Kansas cities, such as picking up in Wichita and returning in Dodge City, will typically incur a one-way fee
  • Rentals between Kansas and another US state will usually also carry a drop-off fee
  • Cross-border one-way rentals, such as Kansas to Canada or Mexico, may be restricted or require special authorization from Hertz

The drop-off fee for your Hertz Kansas rental will be shown during the booking process under the section labeled as charges due at the destination. It is not included in your prepaid rate and cannot be prepaid. Review your booking confirmation carefully to confirm whether a one-way fee applies to your specific Kansas route.

If you need to change your return location after booking, contact support as soon as possible, since route changes can reprice the rental and may affect the drop-off fee amount or availability at the new Kansas or out-of-state Hertz location.

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