Enterprise Car Rental
in Ohio

Hola Car Rentals is the only premium partner of the top car rental brands operating in Ohio, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in Ohio.

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Ohio are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Ohio charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, Enterprise has a dedicated pickup process at Cleveland Hopkins International Airport (CLE) in Ohio.

After you collect your bags, exit through baggage claim door 5 and board the shuttle to the consolidated rental car facility. The shuttle ride takes approximately 4 to 6 minutes and runs continuously. Once at the facility, proceed to the Enterprise counter to complete your paperwork and collect your vehicle.

For Columbus John Glenn International Airport (CMH) in Ohio, the Enterprise counter is located at 4106 International Gateway. At Dayton International Airport (DAY), follow signs to the Rental Car Facility directly across from baggage claim and proceed to the Enterprise counter on the first floor. At Akron-Canton Airport (CAK), the Enterprise counter is located directly behind the baggage claim carousel.

Bring your booking confirmation, a valid driver's license, and a major credit card in the main driver's name for the security deposit hold.

Yes, some Enterprise locations in Ohio offer after-hours return options, but availability depends on the specific location.

At Cleveland Hopkins International Airport (CLE) in Ohio, Enterprise provides a 24-hour after-hours return process. Park your vehicle in the Enterprise lot, place your keys in the drop box on the Enterprise kiosk, and use the shuttle that runs every 5 to 7 minutes back to the airport terminal.

However, not all Ohio Enterprise locations offer this service. For example, the Downtown Columbus Enterprise location does not accept after-hours returns, so you must return the vehicle during regular business hours.

• Downtown Columbus: Monday to Friday 8 AM to 6 PM, Saturday 9 AM to 2 PM, Sunday 9 AM to 1 PM
• Dayton International Airport (DAY): daily approximately 7 AM to 11:30 PM
• Downtown Youngstown: Monday to Friday 8 AM to 5 PM, Saturday 9 AM to 12 PM, closed Sunday

Always confirm the specific hours and after-hours policy for your Ohio Enterprise location before your return date. If you return outside permitted hours without an approved drop-off arrangement, additional charges may apply.

Yes, Ohio has a major toll road you will likely encounter when driving an Enterprise rental car in the state.

The Ohio Turnpike (Interstate 76, 80, and 90) is a 241-mile east-west route running from the Indiana border to the Pennsylvania border, passing near Toledo, Cleveland, and Akron. It is the primary toll road in Ohio and uses a mixed system of E-ZPass electronic transponders and cash or credit card payment at toll plazas.

Typical 2026 toll rates for a passenger vehicle traveling the full route are:

• E-ZPass: US$19.00 westbound, US$16.00 eastbound
• Cash or credit card: US$27.75 westbound, US$23.50 eastbound

Enterprise rental vehicles in Ohio do not come with a personal E-ZPass account. Enterprise offers a TollPass program that lets you use the vehicle's transponder for a daily fee of approximately US$4.95 per day, with a maximum charge of US$34.65 per rental. You are only charged on days you use toll roads under the pay-per-use option.

If you drive through a toll without enrolling in any program, Enterprise will bill the toll amount plus administrative fees to your credit card after the rental ends. Ohio has no congestion charges or city-center driving fees.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Enterprise rental in Ohio.

This benefit is especially useful if you plan to drive the Ohio Turnpike (I-76, I-80, I-90), where toll costs for a full crossing can reach US$27.75 per direction when paying by cash or credit card at the plaza.

To claim your Tolls Cashback after your Ohio Enterprise rental:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

The refund is processed to the same payment method used for your booking and typically arrives within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your rate; you still pay tolls normally and receive reimbursement afterward.

Yes, you need to bring several physical documents to collect your Enterprise rental car in Ohio.

• A valid, original driver's license in the main driver's name (physical card, not digital)
• A major credit card with the driver's name printed on the card, used for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used without the original license.

Debit cards and prepaid cards are not accepted for the security deposit at Enterprise counters in Ohio. Even if you prepaid your booking, you must still present a physical major credit card at the counter. All documents must be physical originals; digital versions on a phone or tablet are not accepted.

Yes, Enterprise will place a temporary security hold on your credit card when you pick up your rental in Ohio.

For standard vehicles rented in the United States, including Ohio, the typical hold is approximately US$300 to US$400. This amount can be higher for premium or specialty vehicle classes, and may also vary by specific location, season, and the Enterprise branch you are using.

The hold is a temporary authorization, not a charge. It reduces your available credit until the rental is closed and your bank releases the funds, which can take up to 15 business days after you return the vehicle.

• Only a major credit card in the main driver's name with the driver's name printed on the card is accepted for the deposit
• Debit cards, prepaid cards, and virtual cards are not accepted
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit hold

Bring a backup credit card in case your primary card is declined. If you are unsure how much available credit you need, contact your bank before your Ohio Enterprise pickup date to confirm your card is enabled for in-person transactions and has sufficient headroom.

Yes, you can add an additional driver to your Enterprise rental in Ohio, either as part of your rate or for a fee paid at the counter.

For Enterprise, Alamo, and National, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost; check your booking confirmation for the line that reads "Additional driver free of charge" to confirm.

Requirements for adding a driver at the Enterprise counter in Ohio:

• The additional driver must be physically present at pickup
• They must present a valid driver's license and any required ID
• If their license uses a non-Latin alphabet, an International Driving Permit is also required
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by the vehicle's protections such as CDW and liability coverage. Anyone who drives the Ohio Enterprise rental without being named on the contract may void those protections and result in additional charges.

Yes, drivers between 21 and 24 years old can rent from Enterprise in Ohio, but a young-renter surcharge applies and certain vehicle classes are restricted.

Ohio does not have a state law requiring rentals to drivers under 21, so the minimum age at Enterprise locations in Ohio is 21. Drivers aged 21 to 24 will be charged a daily young-renter surcharge in addition to the base rental rate. The surcharge amount varies by location and is paid at the Enterprise counter.

Vehicle class restrictions also apply for under-25 renters. Categories such as full-size sedans, SUVs, minivans, vans, convertibles, luxury, and premium vehicles are typically restricted to drivers 25 and older. Economy, compact, and intermediate classes are generally available.

• Minimum age at most Ohio Enterprise locations: 21
• Young-renter surcharge: applies daily for drivers aged 21 to 24
• Restricted classes: full-size, SUV, minivan, van, luxury, premium, and convertible

Drivers from Latin America or the Caribbean aged 21 to 24 may qualify for a young-renter fee waiver on eligible Hola Car Rentals rates fulfilled by Avis or Budget, but this exception does not apply to Enterprise rentals in Ohio. Check your booking confirmation for the terms that apply to your specific reservation.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if you experience an emergency during your Enterprise rental in Ohio.

This benefit is particularly useful if you are driving on the Ohio Turnpike or in more remote parts of the state and face an unexpected medical situation or travel disruption. Coverage typically includes:

• Medical coverage for up to 5 passengers for non-pre-existing illnesses and accidents
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is designed for international visitors renting from Enterprise in Ohio who are traveling from outside North America. It also does not cover damage to the rental vehicle itself; that is handled separately by CDW or LDW coverage. Always review your booking confirmation for the exact terms and limits that apply to your reservation.

Yes, Enterprise rentals in Ohio follow a Full-to-Full fuel policy by default, meaning you receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the lot.

When returning your Enterprise vehicle in Ohio, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt as proof in case a dispute arises.

• If you return the vehicle below the recorded starting level, Enterprise will charge you for the fuel shortfall at their refueling rate, which is typically higher than the pump price, plus a service fee
• If the vehicle was not full at pickup, the agent must note the exact level on the rental agreement and you only need to return it at that same level
• Hybrid vehicles follow the same Full-to-Full rule for the fuel tank

Ask the Enterprise agent at your Ohio pickup location to point out the nearest fuel stations to the return point, or use a navigation app to find stations close to the drop-off address before your return trip.

Yes, Enterprise offers one-way rentals in Ohio, allowing you to pick up in one city and return in a different city or state, but a drop-off fee may apply depending on the route.

Enterprise has locations across Ohio including Columbus, Cleveland, Cincinnati, Dayton, Akron, and Toledo, as well as at major airports such as CMH, CLE, DAY, CAK, and TOL. One-way rentals between these Ohio cities are generally available, though fees vary by route, distance, vehicle class, and season.

• Same-city airport to downtown: often no drop-off fee
• Between different Ohio cities: a drop-off fee typically applies
• Ohio to another U.S. state: a drop-off fee usually applies and cross-border rules may restrict certain vehicle classes

The drop-off fee for your specific Enterprise route in Ohio will be shown during the booking process under the "To pay at destination" section. This fee cannot be prepaid and is paid directly to Enterprise at the counter. If no fee appears during booking, no drop-off charge applies to your route.

If you need to change your return location after booking, contact support as soon as possible, since route changes can reprice the rental and recalculate or add a drop-off fee.

Yes, Enterprise rentals in Ohio come with insurance and coverage options you should review before and at the counter.

The main protections to consider for your Ohio Enterprise rental are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible. This does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Enterprise vehicle in Ohio. Some U.S. states require a minimum level of liability coverage; confirm what applies at your Ohio pickup location.

Ohio has no state law that mandates rental companies to include third-party liability in the rental price, unlike some other states. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Enterprise reservation in Ohio.

CDW and LDW do not cover tires, undercarriage, roof damage, or personal belongings. Only drivers named on the Enterprise rental agreement in Ohio are covered by these protections. Review your Hola Car Rentals booking confirmation to see which coverages are already included in your selected rate plan.

Yes, Enterprise in Ohio will generally hold your reservation if you arrive later than your scheduled pickup time, but there are important limits to be aware of.

Enterprise and its affiliated brands (Alamo and National) will hold your booking for up to 24 hours from the original scheduled pickup time. If your flight is delayed or you are running behind, your reservation should still be honored as long as you arrive within that 24-hour window and the counter is still open.

• If your delay is less than 24 hours: your Enterprise booking in Ohio is held; arrive during counter operating hours
• If your delay exceeds 24 hours: the booking may be forfeited with no refund; contact Hola Car Rentals support immediately via WhatsApp at +1 (786) 999-8312 or email [email protected]

Counter hours vary by Ohio Enterprise location. Airport locations such as Cleveland Hopkins (CLE) and Dayton International (DAY) operate later into the evening than downtown branches. The Downtown Columbus Enterprise location, for example, closes at 6 PM on weekdays, so a late arrival could mean the counter is closed even within the 24-hour window.

Always check the specific operating hours for your Ohio Enterprise pickup location and plan your arrival accordingly to avoid losing your reservation.