Dollar Car Rental
in Utah

Hola Car Rentals is the only premium partner of the top car rental brands operating in Utah, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Utah.

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Utah are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Utah charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar counter at Salt Lake City International Airport in Utah is located inside the Gateway Center, which is adjacent to the parking garage. From the terminal, you can reach the Gateway Center by using one of the two bridges in the baggage claim area.

The Dollar counter at this Utah location is open from 7 a.m. to 11 p.m. If you are arriving outside those hours, check your booking confirmation for after-hours instructions or contact the location in advance.

The airport address is 3920 Terminal Drive, Salt Lake City, Utah 84122. Dollar also operates neighborhood locations in Orem and Draper for renters who prefer an off-airport pickup in Utah.

To pick up a Dollar rental car in Utah, you must bring the following physical documents to the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, used for the security deposit hold
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Utah from abroad

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside your original license at the Dollar counter in Utah. The IDP is a translation only and cannot be used without the original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Dollar counter in Utah.

Yes, Utah has a cashless toll system that can affect your Dollar rental. The main toll road is the I-15 Express Lanes, a managed lane network spanning approximately 62 miles from Spanish Fork near US 6 to Layton Parkway, passing through Salt Lake City and surrounding areas.

Key facts about Utah tolls for Dollar renters:

• Tolls on the I-15 Express Lanes are electronic only, using the Express Pass transponder, which is compatible with E-ZPass
• Solo drivers pay variable rates ranging from a minimum of US$0.25 to a maximum of US$1.00 per segment
• Carpools with two or more occupants can qualify for a 100% exemption by switching to HOV mode on an Express Pass transponder
• The regular lanes on I-15 remain free and untolled

Dollar vehicles in Utah use a PlatePass-based toll program, typically priced at around US$3.95 per day, capped at approximately US$19.75 per rental period, plus the actual toll charges. You can also use a personal Express Pass or E-ZPass transponder in your Dollar rental in Utah to avoid the daily program fee. If you drive through a toll without enrolling in any program, Dollar will bill the tolls plus administrative fees to your card on file, often weeks after the rental ends.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar rental in Utah.

This benefit is especially useful if you drive the I-15 Express Lanes in Utah, where toll charges are billed electronically and can accumulate across multiple trips.

To claim your cashback after returning your Dollar rental in Utah:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - followed by your reservation number
• Attach your Hola Car Rentals booking confirmation, the Dollar rental agreement, and a toll receipt or statement showing the charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your rate; you still pay tolls normally and claim reimbursement afterward.

Yes, a major credit card is required to pick up a Dollar rental car in Utah. The card must be in the main driver's name with the driver's name physically printed on the card, and it must be presented in person at the Dollar counter.

At pickup, Dollar will place a temporary authorization hold on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class, location, and Dollar's current policy at the Utah counter.

Important points to keep in mind:

• Debit cards, prepaid cards, and virtual cards are not accepted for the security deposit hold
• The hold reduces your available credit until your bank releases it after the rental ends, which can take up to 15 business days
• Even if you prepaid your booking, you must still present a physical credit card at the Dollar counter in Utah
• Bringing a backup credit card in your name is strongly recommended in case your primary card is declined

If you are traveling to Utah from abroad, notify your bank before arrival to prevent fraud blocks on in-person transactions.

The minimum age to rent a Dollar car in Utah without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent from Dollar in Utah but will be charged a daily underage fee.

For Dollar, Hertz, and Thrifty, the young-renter surcharge is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes for the rental period.

Additional restrictions for under-25 renters at Dollar locations in Utah include:

• Most premium, full-size, luxury, SUV, van, and convertible vehicle classes are restricted to drivers aged 25 and older
• Economy, compact, and intermediate categories are generally available to younger renters
• A major credit card in the main driver's name is still required regardless of age

Utah does not have a state law requiring Dollar to rent to drivers under 21, unlike New York or Michigan. If you are 20 or younger, you will not be able to rent a Dollar vehicle in Utah. Always confirm the specific vehicle class restrictions for your age group before completing your booking.

Dollar rentals in Utah follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return at Dollar locations in Utah:

• At pickup, confirm the fuel level with the agent and ensure it is recorded on the rental agreement
• Take a photo of the dashboard showing the fuel gauge and odometer
• Refuel within approximately 10 miles of the Dollar return location in Utah so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Dollar vehicle in Utah with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

If the vehicle was not full at pickup, the starting level must be noted on the rental agreement, and you only need to return it at that same level. Always verify what is written on the agreement before leaving the Dollar counter in Utah.

Yes, Dollar in Utah charges an additional driver fee unless your booking confirmation explicitly states that an additional driver is included at no charge.

For Dollar rentals in Utah, the additional driver fee is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes for the rental period.

Requirements for adding an additional driver at the Dollar counter in Utah:

• The additional driver must be present at pickup with a valid driver's license
• They must meet the same minimum age requirements as the main driver
• If their license is not in English or uses a non-Latin alphabet, an International Driving Permit is also required
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Dollar rental agreement in Utah are covered by the vehicle's protections. If someone drives who is not named on the contract, coverage may be void. Check your booking confirmation before arriving at the Dollar counter in Utah to confirm whether an additional driver is included in your rate.

Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can be valuable if you experience an emergency during your Dollar rental in Utah, such as a breakdown on a remote stretch of highway or a medical situation far from a major city.

Core benefits typically included are:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage applies to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance benefit.

If you need assistance during your Dollar rental in Utah, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This benefit does not cover damage to the Dollar rental vehicle itself; that is handled by CDW or LDW coverage.

Yes, you can use a personal Express Pass or E-ZPass transponder in your Dollar rental car on Utah's I-15 Express Lanes. Using your own transponder means you pay tolls directly through your personal account and avoid the daily PlatePass program fee that Dollar would otherwise charge.

If you plan to use a personal transponder in your Dollar rental in Utah:

• Inform the Dollar counter representative at pickup that you have your own transponder
• Ask the agent to deactivate the vehicle's default toll device to avoid being billed twice
• Mount your transponder as directed and use it normally on the I-15 Express Lanes

If you do not inform Dollar at pickup and the vehicle's toll device is active, you risk receiving duplicate charges: one from your personal account and one from Dollar's PlatePass system. Toll charges in Utah can appear on your card weeks after the rental ends, so keep records of all toll transactions during your Dollar rental. If you believe you were charged in error, contact support with your rental agreement and toll statement.

If you return your Dollar rental car in Utah after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location. If you exceed the grace period, Dollar may charge for additional hours or an extra day, plus a potential late fee.

To avoid late return charges at Dollar locations in Utah:

• Plan your return with enough time to refuel near the drop-off point before the scheduled time
• Account for any traffic delays, especially around Salt Lake City
• If you know you will be late, contact Dollar directly or request an extension through your booking

If you need more time with your Dollar rental in Utah, it is better to request an extension before the return time rather than simply arriving late. Extensions are subject to vehicle availability and may reprice the rental. Returning the car earlier than agreed does not automatically generate a refund; early return policies vary by rate type. Always check your booking confirmation for the specific terms that apply to your Dollar rental in Utah.

Yes, one-way rentals are possible with Dollar in Utah, but a drop-off fee may apply depending on the route and destination.

How one-way fees work for Dollar rentals starting in Utah:

• Routes between different cities or states typically carry a drop-off fee, which varies by distance, vehicle class, and season
• The fee is shown during the booking process under the section labeled as charges due at destination
• Cross-border rentals (for example, driving from Utah into Canada) may be restricted or require prior authorization from Dollar
• The drop-off fee is separate from mileage, fuel, and tolls, and is not covered by unlimited mileage

If your booking confirmation shows a drop-off fee for your Utah to out-of-state route, that amount is due at the Dollar counter at pickup. If the counter charges a different amount than what your confirmation shows, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply to undisclosed fees.

Always confirm cross-state driving permissions on your Dollar rental agreement in Utah before departing, as some vehicle classes or routes may have restrictions.

When renting from Dollar in Utah, two main types of protection are worth considering: Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), and Third-Party Liability coverage (LIS or SLI).

CDW and LDW for your Dollar rental in Utah:

• Reduces your financial liability if the rental vehicle is damaged or stolen
• A deductible may still apply unless your confirmation explicitly states zero deductible
• Does not cover damage to other vehicles or injuries to other people
• Tires, undercarriage, and roof damage are often excluded unless a specific add-on is purchased

Third-Party Liability (LIS or SLI) for Dollar rentals in Utah:

• Covers bodily injury and property damage you may cause to others while driving
• Not all U.S. states require rental companies to include minimum liability coverage, so confirming this for Utah is important
• Hola Car Rentals strongly recommends adding Liability Insurance Supplementary coverage of up to US$300,000

Both protections together provide more complete coverage for your Dollar rental in Utah. Review your booking confirmation to see which coverages are already included in your selected rate before arriving at the Dollar counter.