VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Dollar in New Hampshire include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in New Hampshire, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in New Hampshire.
Will I face unexpected charges at the Dollar counter in New Hampshire when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Dollar booking in New Hampshire are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in New Hampshire charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my Dollar rental car at Manchester-Boston Regional Airport in New Hampshire?
At Manchester-Boston Regional Airport (MHT) in New Hampshire, Dollar operates at 1 Airport Road, Manchester, NH 03103. After landing, follow the signs toward the rental car area inside the terminal, then take the shuttle service to the Dollar counter at that address.
The Dollar counter at Manchester Airport is open daily from 08:00 to 23:59, so late arrivals are generally accommodated within those hours. If you are unsure which shuttle to board, look for the Dollar logo on the bus or ask airport staff at the rental car shuttle stop.
Dollar also has a downtown Manchester location at 428 South Willow Street, which operates Monday through Friday, 08:00 to 17:00. That location has more limited hours, so if you are arriving by air, the airport counter at MHT is the more practical option for most travelers renting in New Hampshire.
What toll roads will I encounter driving a Dollar rental car in New Hampshire?
New Hampshire has three main toll roads you are likely to encounter when driving a Dollar rental car in the state.
- Blue Star Turnpike (I-95): runs from Seabrook to Portsmouth, with two Hampton toll plazas. Typical cost for a two-axle vehicle is US$1.40 to US$2.00 per crossing, depending on whether you use E-ZPass or cash.
- F.E. Everett Turnpike (I-93/293): runs from Nashua to Concord, approximately 39.5 miles. Typical cost is US$0.70 to US$1.00.
- Spaulding Turnpike (NH 16): runs from Portsmouth toward Rochester and Middleton.
All three roads accept E-ZPass for electronic payment, and most plazas also accept cash. For exact toll amounts by route, the official E-ZPass NH toll rate calculator at ezpassnh.com/toll-rate-calculator is the most reliable reference before your New Hampshire trip with Dollar.
How does the toll transponder program work in a Dollar rental car in New Hampshire?
Dollar rental vehicles in New Hampshire come equipped with an electronic toll device that works on the state's E-ZPass network. At the counter, you can choose between two options.
- Unlimited toll package: a fixed daily rate (typically US$11 to US$25 per day, depending on the program terms confirmed at pickup) that covers all tolls during the rental period.
- Pay-per-use: you are charged the actual toll amount plus a daily administrative fee on any day you use a tolled road. For Dollar and similar brands, this fee typically falls in the US$4.95 to US$6.95 per day range on toll-use days.
If you drive through an E-ZPass lane in New Hampshire without enrolling in a program, the Dollar rental company will auto-enroll you and charge tolls plus administrative fees to your rental agreement. To avoid unexpected charges, confirm the program details with the Dollar counter agent at pickup.
You can also use cash toll lanes on New Hampshire roads to pay tolls directly and avoid any administrative fees entirely.
Can I get cashback on tolls paid during my Dollar rental in New Hampshire?
Yes, you can get cashback on tolls paid during your Dollar rental in New Hampshire. All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the rental period.
New Hampshire's toll roads, including the Blue Star Turnpike (I-95), the F.E. Everett Turnpike (I-93/293), and the Spaulding Turnpike (NH 16), all qualify as eligible toll expenses for this benefit.
To claim your cashback after returning your Dollar rental in New Hampshire, email [email protected] within 30 days of vehicle return and include:
- Your Hola Car Rentals reservation confirmation
- A copy of the rental agreement signed at the Dollar counter
- A receipt or statement showing the toll charges paid during the rental
The refund is processed to the same payment method used for your booking and typically takes 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
What documents do I need to pick up a Dollar rental car in New Hampshire?
To pick up a Dollar rental car in New Hampshire, you must present the following documents at the counter.
- A valid, original driver's license (physical, not digital) in the main driver's name.
- A major credit card with the driver's name printed on the card, used for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
- A passport or valid government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight tickets or cruise tickets if you are visiting New Hampshire from abroad.
If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used without the original license.
All documents presented at the Dollar counter in New Hampshire must be physical originals. Digital copies shown on a phone or tablet are not accepted.
Is a credit card required for the security deposit at Dollar in New Hampshire?
Yes, a physical major credit card in the main driver's name is required for the security deposit hold when picking up a Dollar rental car in New Hampshire. Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for this purpose.
At the Dollar counter in New Hampshire, a temporary authorization hold is placed on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class and location. The hold reduces your available credit until it is released after you return the car.
A few things to keep in mind before arriving at the Dollar counter in New Hampshire:
- Make sure your card has sufficient available credit to cover the hold in addition to any other charges.
- Notify your bank of your travel plans to prevent the authorization from being flagged as suspicious.
- Bring a backup credit card in your name in case your primary card is declined.
Even if you prepaid your booking, you must still present a physical credit card at pickup for the deposit hold.
What is the minimum age to rent a Dollar car in New Hampshire?
The minimum age to rent a Dollar car in New Hampshire without a young-renter surcharge is 25. Drivers between 21 and 24 years old can rent but will be charged a daily young-renter surcharge at the Dollar counter in New Hampshire.
For Dollar, Hertz, and Thrifty, the underage fee is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes for the rental period.
Drivers under 25 renting in New Hampshire are also subject to vehicle class restrictions. Categories such as full-size sedans, SUVs, vans, convertibles, luxury, and premium vehicles are typically reserved for renters aged 25 and older. Economy, compact, and intermediate classes are generally available to younger drivers.
New Hampshire is not one of the states (like New York or Michigan) where rental companies are required by law to rent to drivers aged 18 and older, so the standard Dollar policy of 21 as the minimum age applies here.
Can I add an additional driver to my Dollar rental in New Hampshire?
Yes, you can add an additional driver to your Dollar rental in New Hampshire, but the additional driver must be present at the counter at pickup with a valid driver's license to sign the rental agreement.
Whether the additional driver fee is included depends on the rate you booked. If your confirmation shows "Additional driver free of charge," the first extra driver is covered. If it is not included, Dollar charges US$13.50 per rental day plus taxes for each additional driver, with a maximum of US$189 plus taxes for the rental period.
Important conditions for adding a driver to your Dollar rental in New Hampshire:
- The additional driver must meet the same minimum age requirements as the main driver.
- For Dollar, additional drivers should generally be at least 25 years old. Younger drivers may be subject to the underage surcharge or may not be accepted depending on location rules.
- The additional driver must present a valid license and, if required, an International Driving Permit.
- Only drivers listed on the rental agreement are covered by the vehicle's protections.
Does travel assistance come with my Dollar rental booking in New Hampshire?
Yes, most Hola Car Rentals bookings, including Dollar rentals in New Hampshire, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.
For eligible travelers, the coverage typically includes:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in the event of an accident, which can be especially useful if an incident occurs on New Hampshire highways such as I-93 or I-95
- Compensation for luggage lost by the airline
- Flight cancellation insurance
If you need assistance during your Dollar rental in New Hampshire, contact Terrawind 24 hours a day, 7 days a week:
- Phone (toll-free or collect): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your full name and Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage terms and limits that apply to your reservation.
What fuel policy applies to Dollar rentals in New Hampshire?
Dollar rentals in New Hampshire follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.
To avoid fuel charges at the end of your New Hampshire rental:
- Check the fuel gauge with the Dollar agent at pickup and confirm the starting level is recorded on the rental agreement.
- Take a photo of the dashboard showing the odometer and fuel gauge when you collect the car.
- Refuel within approximately 10 miles of the return location, whether that is Manchester Airport (1 Airport Road) or the downtown Manchester location (428 South Willow Street), so the gauge does not drop before you arrive.
- Keep your fuel receipt showing the date, time, and station address.
If you return the Dollar vehicle in New Hampshire with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee. Returning the car full is always the most cost-effective option.
Does Dollar in New Hampshire offer one-way rentals to other states?
Yes, Dollar supports one-way rentals from New Hampshire to other states, including pickups at Manchester-Boston Regional Airport (MHT). This can be useful if you are flying into New Hampshire and driving to a neighboring state such as Massachusetts, Vermont, or Maine.
A few things to keep in mind when booking a one-way Dollar rental from New Hampshire:
- A drop-off fee may apply when you return the car to a different location than your pickup point. This fee is route-specific and varies by destination, vehicle class, and season.
- The drop-off fee, if applicable, will be shown under the "To pay at destination" section during the booking process and on your confirmation. It cannot be prepaid.
- Changing your return location after booking may reprice the rental and recalculate the drop-off fee.
- Cross-border rentals (for example, driving into Canada) may be restricted or require prior authorization from Dollar. Always check your rental agreement for territory rules.
Review your booking confirmation carefully to confirm whether a drop-off fee applies to your specific New Hampshire to out-of-state route.
What insurance coverage is included with a Dollar rental in New Hampshire?
The insurance and protection options available with your Dollar rental in New Hampshire depend on the rate plan you selected at booking. It is important to understand what each type of coverage does and does not include.
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. This does not cover damage you cause to other vehicles or people.
- Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Dollar rental in New Hampshire. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability coverage is strongly recommended.
- Personal Accident Insurance (PAI) and Personal Effects Coverage (PEC) are separate optional add-ons not included by default.
Review your Hola Car Rentals confirmation to see exactly which protections are included in your New Hampshire Dollar booking before you arrive at the counter.
What happens if I return my Dollar rental car late in New Hampshire?
If you return your Dollar rental car in New Hampshire after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed and varies by location and partner policy.
If you exceed the grace period at the Dollar return location in New Hampshire, you may be charged for additional time, which could be billed as extra hours or an additional full day, plus any applicable late fees.
To avoid late return charges on your New Hampshire Dollar rental:
- Plan your return with enough time to refuel near the drop-off location (Manchester Airport at 1 Airport Road or downtown Manchester at 428 South Willow Street) before the agreed time.
- If you know you will need the car longer, contact Dollar or request an extension before the original return time rather than simply returning late.
- If you are returning after the Dollar counter closes at Manchester Airport (after 23:59), confirm after-hours drop-off procedures directly with Dollar at pickup.
Returning on time is the simplest way to avoid unexpected charges on your New Hampshire Dollar rental agreement.
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