Dollar Car Rental
in Colorado

Hola Car Rentals is the only premium partner of the top car rental brands operating in Colorado, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Colorado.

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Colorado are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Colorado charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up your Dollar rental car in Colorado, you must bring all of the following physical documents to the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security deposit)
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licenses, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license at the Dollar counter in Colorado.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted.

Yes, the Dollar counter at Denver International Airport (DEN) in Colorado operates 24 hours a day, 7 days a week, with hours listed as 00:00 to 23:59 daily.

The Dollar rental facility is located at 23520 East 78th Avenue, accessible from the Jeppesen Terminal. Follow the car rental signs from the terminal to reach the consolidated rental car facility, where shuttle service is available.

If you are arriving on a late-night or early-morning flight into Colorado, the 24/7 availability at DEN means you can pick up your Dollar vehicle without needing to arrange special after-hours access. Counter hours at other Dollar locations in Colorado, such as downtown Denver branches, are more limited, so confirm hours for your specific pickup location before you travel.

Yes, Colorado has several cashless toll roads that you will likely encounter when driving your Dollar rental car, particularly around the Denver metro area.

• E-470: a 47-mile loop around Denver, including access routes to Denver International Airport, fully cashless with variable pricing based on time and distance
• I-25 Express Lanes: approximately 7 miles between US 36 and downtown Denver, with tolls ranging from roughly US$0.50 to US$5.00 per trip depending on time of day
• US-36 Express Lanes: connecting Denver and Boulder, also cashless
• Northwest Parkway: a shorter toll road north of Denver

There are no cash toll booths on these roads. Tolls are collected either through a transponder or by license plate tolling (LPT), where cameras photograph your plate. LPT rates are higher than transponder rates, with ExpressToll account holders saving roughly 25 to 35 percent compared to LPT.

At the Dollar counter in Colorado, you can enroll in a toll program such as an unlimited daily package (typically US$11 to US$25 per day) or pay per use. If you decline, Dollar will bill the undiscounted LPT toll amount plus administrative fees to your card after the rental ends. Colorado has no congestion charges or emissions zones.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Dollar rental in Colorado.

Colorado's toll roads, including E-470, the I-25 Express Lanes, and US-36, are fully cashless, so toll charges will appear on your rental invoice or transponder statement. These are exactly the documents you need to submit your claim.

To claim your Tolls Cashback after returning your Dollar vehicle in Colorado:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a toll receipt or itemized invoice showing charges paid
• Include your full name, travel dates, and the last 4 digits of the card used

Refunds are processed to your original payment method within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

You must present a physical, major credit card with the main driver's name printed on the card at the Dollar counter in Colorado. Debit cards, prepaid cards, virtual cards, and digital wallets such as Apple Pay or Google Pay are not accepted for the security deposit.

At Dollar locations in Colorado, the typical security hold for a standard vehicle is approximately US$300 to US$400, though the exact amount varies by location, vehicle class, and season. Premium or specialty vehicles may carry a higher hold.

The hold is a temporary authorization, not a charge. It reduces your available credit until the rental is closed and your bank releases the funds, which can take up to 15 business days after you return the car.

• Bring a backup credit card in your name in case your primary card is declined
• Notify your bank of your travel to Colorado to prevent fraud blocks on in-person authorizations
• Confirm the hold amount with the Dollar agent before signing

Even if you prepaid your booking, you are still required to present a physical credit card at the Dollar counter in Colorado for the deposit hold.

Yes, drivers under 25 years old are subject to a young driver surcharge when renting from Dollar in Colorado.

In the United States, the standard minimum age to rent without a surcharge is 25. Drivers aged 21 to 24 can rent from Dollar in Colorado but will pay an additional daily fee. At Dollar, Hertz, and Thrifty locations, this surcharge is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes.

Drivers under 25 are also restricted from renting certain vehicle classes in Colorado. Categories such as full-size SUVs, premium, luxury, convertible, minivan, and van are typically limited to renters aged 25 and older. Economy, compact, and intermediate vehicles are generally available to younger renters.

• Minimum age at most Dollar locations in Colorado: 21 years old
• Young driver surcharge: US$13.50 per day plus taxes (Dollar)
• Maximum surcharge cap: US$189 plus taxes
• Restricted classes: full-size, premium, luxury, SUV, minivan, van, convertible

The surcharge is paid at the Dollar counter in Colorado and is not included in your prepaid booking total. Budget for this fee before you arrive.

Dollar rentals in Colorado follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Colorado pickup location.

When returning your Dollar rental in Colorado:

• Refuel within approximately 10 miles or 15 kilometers of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• Show the gauge at full to the agent, or leave the receipt in the key envelope for after-hours returns

If you return the vehicle below the recorded starting level, Dollar will charge you for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Keeping your receipt is the best protection against any dispute over the fuel level at a Colorado Dollar location.

Your Dollar rental in Colorado may include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depending on the rate plan you selected. Check your booking confirmation to see exactly what is included before you arrive at the counter.

CDW/LDW reduces your financial liability for damage to the Dollar rental vehicle caused by a collision, theft, or vandalism. However, it does not cover everything:

• Third-party liability (injuries or property damage you cause to others) requires separate coverage such as LIS/ALI/SLI
• Tires, wheels, undercarriage, and roof damage are often excluded unless a specific add-on is purchased
• Coverage is void if an unlisted driver operates the vehicle or if the car is used in a prohibited manner

In Colorado, some U.S. states require rental companies to include state-minimum third-party liability, but not all states do. It is strongly recommended to add Liability Insurance Supplementary (up to US$300,000) to your Dollar rental in Colorado if it is not already shown on your confirmation.

A deductible or excess may apply to CDW/LDW unless your confirmation explicitly states zero deductible. Review the rental agreement at the Dollar counter in Colorado before signing.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be valuable when driving a Dollar rental across Colorado's mountain roads and remote areas.

This benefit typically covers:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or need legal assistance after an incident while driving your Dollar rental in Colorado, contact the assistance line 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location in Colorado, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports.

Important: this coverage applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit. Pre-existing medical conditions are also excluded. Check your booking confirmation for the exact terms that apply to your reservation.

Yes, you can add an additional driver to your Dollar rental in Colorado, either as an included benefit or for a fee depending on your rate.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, Dollar charges US$13.50 per rental day plus taxes for each additional driver, with a maximum cap of US$189 plus taxes for the rental period.

Requirements for adding a driver at the Dollar counter in Colorado:

• The additional driver must be physically present at pickup
• They must present a valid driver's license and any required ID
• If their license is not in a Latin alphabet, an IDP is required
• They must meet the minimum age requirement (21 in most Colorado locations, with a young driver surcharge if under 25)
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Dollar rental agreement in Colorado are covered by the vehicle's protections such as CDW/LDW. If someone not listed on the contract drives the car, coverage may be void and additional charges may apply.

Yes, Dollar operates both airport and off-airport locations in Colorado, giving you flexibility on where to pick up your vehicle.

Airport locations in Colorado include:

• Denver International Airport (DEN), 23520 East 78th Avenue, open 24/7
• Colorado Springs Municipal Airport (COS), 1332 Motor City Dr
• Aspen/Pitkin County Airport (ASE)
• Durango-La Plata County Airport (DRO), 1000 Airport Rd Suite 14
• Gunnison-Crested Butte Regional Airport (GUC), 711 W Rio Grande Ave
• Grand Junction Regional Airport (GJT)
• Montrose Regional Airport (MTJ)

Off-airport Dollar locations in the Denver area include downtown Denver at 2001 Welton St (open Monday to Saturday, 08:00 to 16:00) and 5890 E Colfax Ave (open Monday to Friday 08:00 to 16:00, Saturday 09:00 to 12:00). These city locations have significantly more limited hours than the airport, so confirm your pickup time carefully before booking a downtown Colorado Dollar location.

Your booking confirmation will show the exact address and hours for your chosen Dollar location in Colorado.

Yes, one-way rentals are possible with Dollar in Colorado, but a drop-off fee may apply depending on your route.

When you select a different return location during booking, the system will show any applicable drop-off fee under the "To pay at destination" section of the checkout screen. This fee is route-specific and varies by the cities involved, the distance, the season, and the vehicle class. It cannot be prepaid and is paid directly at the Dollar counter in Colorado.

Common patterns to expect:

• Returning to a different Dollar location within the same Colorado city or metro area: often no drop-off fee
• Returning to a different city within Colorado: a drop-off fee typically applies
• Returning to a Dollar location in another U.S. state: a drop-off fee usually applies and may be higher
• Cross-border returns (for example, to Canada): often restricted or subject to special authorization

If you need to change your return location after booking your Dollar rental in Colorado, contact support as soon as possible. Mid-rental route changes must be approved by the partner and may increase the fee or affect vehicle availability.

If you arrive late to pick up your Dollar rental in Colorado, the counter will generally hold your reservation for up to 24 hours from the original scheduled pickup time.

If your delay is less than 24 hours, your Dollar booking in Colorado should still be honored, provided you arrive during the counter's operating hours. At Denver International Airport, this is not a concern since the Dollar counter operates 24/7. At other Colorado locations with limited hours, such as downtown Denver branches that close at 16:00, arriving after closing time means you will need to wait until the next opening.

If your flight into Colorado is delayed:

• Delays under 24 hours: Dollar will hold your reservation; arrive as soon as possible during service hours
• Delays over 24 hours: contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible to explore options

If you do not pick up the vehicle within 24 hours of the original time and have not contacted support, the booking may be forfeited with no refund. Always communicate any significant delay promptly to protect your Dollar reservation in Colorado.