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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 3 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

Where do I go inside Salt Lake City International Airport to pick up my rental car after I land?
After collecting your luggage from the baggage claim, you will proceed to the Gateway Center, which is conveniently located just across the skybridge from the terminal. This modern, centralized facility houses all the rental car counters in one place, eliminating the need for a shuttle bus. Simply follow the overhead signs for "Rental Car" to walk directly to the service desks. Once you complete your paperwork, you'll be directed to the adjacent parking garage to find your vehicle.
How long does it usually take to get from the SLC baggage claim area to the rental car pickup area with kids and carry-ons?
The walk from the baggage claim to the rental car counters at SLC is designed to be quite efficient. Factoring in navigating with children and luggage, you should plan for about a 10 to 15-minute walk across the pedestrian skybridge to the Gateway Center. The path is entirely enclosed and equipped with moving walkways, which helps ease the journey. The total time can vary depending on the lines at the rental counter, but the physical transit from baggage to the desks is relatively quick and straightforward.
If my flight arrives late at night, what’s the easiest way to get from the terminal to the rental car facility at SLC?
The process for reaching the rental car facility remains the same regardless of the time of day, which is a major benefit of the airport's design. The enclosed pedestrian skybridge connecting the terminal to the Gateway Center is open 24/7. You will simply follow the well-lit signs for "Rental Car" after you leave the secure area. Since you won't need to wait for an external shuttle, you can proceed directly to the rental counters at your own pace, making late-night arrivals much less stressful.
What should I do if my phone has weak signal after landing at SLC and I need directions out of the airport in my rental car?
Losing a cell signal can be frustrating, but there are simple solutions at SLC. Before leaving the rental car garage, take a moment to connect to the airport's free public Wi-Fi to download maps for offline use on your navigation app. Additionally, the airport's roadway system is very well-marked with large, clear signs directing you to major interstates like I-80, I-215, and I-15. Following these primary signs will get you onto the main highway system, where your signal will likely return quickly.
What’s the least stressful route out of SLC airport if I’m heading to downtown Salt Lake City for a hotel check-in?
For the most direct and least complicated drive to downtown, follow the signs from the rental car facility for I-80 East. This interstate will take you directly toward the city center in just a few miles. You will then take one of the primary downtown exits, such as the 600 South exit, which provides straightforward access to many central hotels. This route avoids complex interchanges and surface streets until you are very close to your destination, making it ideal for a first-time visitor.
How tricky is the drive from SLC airport to Park City for first-time mountain drivers, especially after dark?
The drive to Park City is surprisingly manageable, even for those new to mountain driving. The route primarily follows I-80 East, which is a wide, well-maintained interstate highway, not a narrow, winding canyon road. It involves a long, gradual ascent with clear lane markings and good lighting, making it feel safe even after dark. The main factor to consider is weather, especially in winter, so always check the road conditions before you depart from the airport.
If I’m going straight from SLC airport to the ski resorts, what are the main canyon routes I should expect to take?
Your route will depend on which resort you're visiting. For resorts like Snowbird and Alta, you will navigate to I-215 and then take the UT-210 exit up Little Cottonwood Canyon. To reach Solitude and Brighton, you'll use the UT-190 exit for Big Cottonwood Canyon. If you're heading to the Park City area resorts, your journey will be almost entirely on I-80 East. All these routes are clearly signed from the main highways around Salt Lake City.
When is Big Cottonwood Canyon most likely to require extra preparation for drivers coming from the SLC airport?
Big Cottonwood Canyon demands the most preparation during the winter months, typically from November through April. During and after snowstorms, traction laws are often in effect, which can impact vehicle requirements. The canyon road can become slick, and conditions can change rapidly with the elevation gain. It's also wise to be prepared for heavy traffic on weekends and powder days, so always check the official UDOT traffic and weather reports before heading up from the valley.
What are common navigation mistakes people make when leaving SLC airport and trying to reach I‑80 or I‑15?
A frequent mistake is getting into the wrong lane too early on the airport's main exit road, Terminal Drive. The signage is clear, but it comes up quickly. Drivers sometimes miss the specific signs for I-80 East (towards City Center/Park City) versus I-80 West (towards Nevada). Another point of confusion can be navigating the interchange where I-80 meets I-15 and I-215; it's best to have your GPS set and listen to the lane guidance well in advance of this junction.
Are there easy places near SLC airport to pull over safely and set up GPS, connect phones, and reorganize luggage before driving away?
Yes, the airport provides a convenient cell phone lot just a minute or two from the main terminal and rental car area. This is an excellent, safe place to pull over, program your navigation, and make any final adjustments before hitting the highway. It's designed for people waiting to pick up passengers, but it serves perfectly as a brief staging area. Using this lot allows you to get situated without the pressure of being in a busy pickup lane or on the shoulder of the road.
If I’m staying in Sandy or Draper, what’s the simplest drive from SLC airport during weekday rush hours?
For the most straightforward route to southern Salt Lake County suburbs like Sandy or Draper, take I-80 East from the airport to I-215 South. This belt route allows you to bypass the most congested parts of downtown Salt Lake City. While you will still encounter rush hour traffic, I-215 generally flows better than I-15 through the city center during peak times. Follow I-215 until it merges with I-15 South, which will then take you directly to the exits for Sandy and Draper.
What’s the most straightforward way to reach Provo or Utah Valley from SLC airport without confusing interchanges?
The simplest and most direct path to Provo and Utah Valley is to get on I-80 East from the airport and merge onto I-15 South. You will stay on I-15 South for the entire duration of the drive, which is typically about 45 to 50 miles. This route is a direct line with no complex interchanges to navigate once you are on the interstate. Just follow the signs for I-15 South towards Las Vegas, and you'll find clearly marked exits for Orem, Provo, and other Utah Valley cities.
How do I plan a same-day loop from SLC airport to the Bonneville Salt Flats and back without feeling rushed?
To enjoy a day trip to the Bonneville Salt Flats, plan for about a 90-minute to two-hour drive each way on I-80 West. To avoid feeling rushed, pick up your car and get on the road by mid-morning. This gives you ample time to drive out, spend a couple of hours exploring the unique landscape, and drive back before sunset. Pack water and snacks, as services are very limited near the salt flats. It's a straightforward drive, making it a manageable and memorable same-day adventure from SLC.
What should I know about driving from SLC airport to Antelope Island and dealing with causeways, wildlife, and timing?
The drive to Antelope Island State Park involves taking I-15 North to Syracuse, then following local roads to the park entrance. The most unique part is the seven-mile causeway across the Great Salt Lake, which offers incredible views but requires mindful driving. Be aware of posted speed limits and watch for bison and other wildlife, which frequently roam near and on the roads. To make the most of your visit, plan your timing around sunrise or sunset for the best light and more active wildlife.
If I’m headed to a Great Salt Lake sunset spot after picking up my car at SLC, what timing and driving factors matter most?
Timing is everything for a Great Salt Lake sunset. Check the exact sunset time for your date and plan to arrive at your chosen viewpoint, like the Great Salt Lake State Park or Antelope Island, at least 30-45 minutes prior. From the airport, the drive is relatively short, but you should account for potential weekday traffic when leaving the airport area. The key is to give yourself a generous buffer so you can park, walk to a good spot, and enjoy the experience without rushing.
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