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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 3 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What’s the fastest way to get from the PDX terminal to the rental car center if I’m traveling with checked bags and a stroller?
The most direct way to reach the rental car center at Portland International Airport is by a short, covered walk from the baggage claim area. After collecting your luggage, simply follow the prominent overhead signs for Rental Cars. The center is conveniently located adjacent to the main terminal, so you won't need to board a shuttle bus. Using one of the airport's luggage carts makes it easy to manage your bags and stroller during the brief walk to the rental counters.
If my flight lands late at night, what’s the best plan for reaching the rental cars at Portland Airport without feeling rushed?
The rental car center at PDX is designed to accommodate travelers on late-arriving flights, so you can proceed at a comfortable pace. After you land, make your way to baggage claim and then follow the signs directly to the rental counters. While it's always a good idea to confirm your specific rental agency's hours, the facility is typically staffed to handle the last arrivals of the evening. The process is the same as during the day, but often with the benefit of shorter lines.
Where should I meet my travel companions at PDX so we can pick up the rental car together without clogging the baggage claim area?
To avoid congestion, a great meeting point is just outside the baggage claim doors on the lower level roadway, near the passenger pickup zones. Alternatively, you could designate a less crowded spot on the upper departures level, which often has more space to wait. Another excellent option is to have one person collect the bags while the others wait near the information desk or a coffee shop in the main terminal before walking over to the rental car center together.
How much extra time should I plan at PDX rental car pickup during a rainy winter evening when lines and traffic slow down?
During inclement weather, it's wise to build some extra buffer time into your schedule. Planning for an additional 30 to 45 minutes is a safe bet for a rainy evening pickup at PDX. This accounts for potentially longer waits at the rental counter as travelers take more time to get organized. It also allows you to drive more cautiously and slowly as you navigate out of the parking garage and get accustomed to the wet road conditions.
What’s the easiest route to drive out of PDX toward downtown Portland if I want to avoid confusing merges right after pickup?
For a straightforward drive to downtown Portland, the most direct and well-marked route is to follow signs for I-205 South from the airport. You will only be on I-205 for a short distance before taking the exit for I-84 West, which is clearly signed for Portland. This major highway leads you directly toward the city center and the Willamette River. This path helps you avoid complex surface streets immediately after leaving the rental facility.
What should I know about driving a rental car through Portland’s downtown one-way streets if I’m arriving around dinner time?
Portland's downtown core is a grid of mostly one-way streets, which can be tricky for first-time visitors. During the busy dinner hour, expect increased pedestrian traffic, cyclists, and buses. It's essential to use a GPS navigation app and pay close attention to lane markings and signs. Don't feel pressured to make sudden turns; it's often better to circle a block to approach your destination calmly and safely.
How do travelers handle street parking rules in Portland when signs list multiple time windows and permit zones?
Navigating Portland's street parking requires careful reading of all posted signs at your specific location. The rules can change block by block, with different time limits, meter hours, and residential permit restrictions. To avoid confusion and potential tickets, many travelers opt for the simplicity of a paid parking lot or a city-operated garage. Using a mobile parking app can also be helpful, as it often clarifies the rules and rates for your parking zone.
If my hotel is near Moda Center, what should I expect for traffic flow and garage access on event nights?
On nights when there is a concert or a Trail Blazers game, the area around the Moda Center and the Rose Quarter experiences significant traffic congestion. Major routes like I-5, I-84, and the nearby bridges can become very slow-moving an hour or two before and after an event. Access to hotel and public parking garages in the vicinity will also be heavily impacted. It's highly recommended to check the event schedule in advance and plan your arrival or departure times accordingly.
What’s the best plan for fueling up near PDX before returning a rental car if I’m unfamiliar with the area?
The most convenient plan is to use a map app on your phone to search for gas stations as you get close to the airport. There are several options located directly on NE Airport Way, the main road that leads to the rental car return entrance. These stations are easy to access and are situated within a five-minute drive of the return facility, making for a quick and stress-free final stop before your flight.
If I’m continuing straight from PDX to the Oregon Coast, what’s a practical first stop to grab supplies without detouring far?
A practical place to stop for supplies is in the Cascade Station shopping center, located right next to the airport. You can easily find a major grocery store, a Target, and various restaurants just a few minutes after picking up your car. This allows you to stock up on snacks, drinks, and any other necessities for your coastal trip. From there, you can get directly onto I-205 South to connect to the main highways heading west.
How is the drive from PDX to Cannon Beach different from the drive to Seaside in terms of road type and pacing?
Both drives primarily follow US-26 West through the scenic Oregon Coast Range. The route to Cannon Beach involves an earlier exit onto a smaller state highway for the final few miles, offering a slightly more scenic and winding approach to the coast. The drive to Seaside continues on US-26 all the way to its junction with Highway 101, feeling more like a direct, primary highway route. Both are beautiful and well-maintained roads with a similar overall travel time.
If I’m going to Multnomah Falls, what should I know about timed entry, parking limits, and where to stage my arrival?
Visiting Multnomah Falls requires advance planning, especially during peak season. You should always check the official recreation website for the latest information on whether timed-use permits are required for entry, as this is a common practice. Parking is extremely limited and often fills up very early in the day. A good strategy is to arrive before 9 a.m. or consider using a shuttle service from a nearby town like Troutdale to avoid parking challenges altogether.
What are the easiest pull-offs or rest stops when driving from Portland to Hood River if I’m traveling with kids?
The drive along I-84 East in the Columbia River Gorge offers several excellent, family-friendly stops. The Bonneville Dam has a visitor center with fish-viewing windows and restrooms, which is a great educational break. Further east, the town of Cascade Locks provides easy access to parks, restaurants, and the iconic Bridge of the Gods. These stops are well-signed and offer a perfect opportunity for kids to stretch their legs.
What driving conditions should I be ready for on the way to Timberline Lodge if the forecast calls for snow showers?
If snow is in the forecast, you must be prepared for winter mountain driving conditions. The final ascent to Timberline Lodge is on a steep and winding road that can become snow-covered and icy. Drive slowly, increase your following distance, and be aware that traction devices may be required by law. Always check the road conditions on a site like ODOT's TripCheck before you begin your drive up the mountain.
If I’m planning a day trip to Willamette Valley wineries, what’s a safe and convenient way to handle parking and short hops between towns?
A day trip to the Willamette Valley is easily managed with a rental car. Most wineries have ample on-site parking, making it convenient to visit several in one day. The main route, Highway 99W, connects key towns like Newberg and Dundee, though some wineries are on scenic back roads. The most important safety consideration is to have a designated driver to ensure a responsible and enjoyable experience.
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