Budget Car Rental
in North Carolina

Hola Car Rentals is the only premium partner of the top car rental brands operating in North Carolina, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Budget rental experience and peace of mind throughout your trip in North Carolina.

No. With Hola Car Rentals, all costs and charges for your Budget booking in North Carolina are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in North Carolina charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Budget counter at Charlotte Douglas International Airport (CLT) in North Carolina is located on the second floor of the Rental Car Garage, which is directly connected to the terminal. No shuttle is needed; it is a short walk from the baggage claim area.

If you are a Budget Fastbreak member, you can skip the counter entirely. Fastbreak members proceed directly to the Rental Car Garage building, where a staff member will escort you to your vehicle on the third floor.

Counter hours at CLT are Sunday through Saturday, 5:00 AM to 2:00 AM. If you arrive outside those hours, you can still return the vehicle by parking in the designated return lane and leaving the keys inside the car for later check-in.

Always confirm your pickup details on your booking confirmation before arriving, as hours and procedures can change.

At Raleigh-Durham International Airport (RDU) in North Carolina, Budget does not have an on-terminal counter. After collecting your bags, you will need to take a shuttle from the baggage claim area to the off-site rental facility, which takes approximately five minutes.

Once at the rental site, you can proceed to the Budget counter or use the Fastbreak kiosk if you are enrolled in the program. Staff will then direct you to your vehicle, which is located on-site.

Budget counter hours at RDU are Sunday through Saturday, 4:00 AM to 1:00 AM. For after-hours returns, park in the secured lot, leave your contract and keys in the unlocked car, and take the shuttle back to the terminal. The lot opens at 4:00 AM.

Check your booking confirmation for the most current shuttle stop location and any updated instructions before your travel date.

To pick up a Budget rental car in North Carolina, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, used for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors traveling from abroad)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licenses, an IDP is strongly recommended.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Budget counter in North Carolina or anywhere else in the United States.

Debit cards and prepaid cards are not accepted for the security deposit hold, even if you prepaid your booking online.

Yes, all Hola Car Rentals bookings, including Budget rentals in North Carolina, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

North Carolina uses all-electronic, cashless tolling on roads such as the Triangle Expressway near Raleigh and Durham, and the Monroe Expressway near Charlotte. There are no cash toll booths. Tolls are billed via NC Quick Pass transponder accounts or by mail using license plate cameras. Your Budget rental vehicle will include an electronic toll device, and you can choose an unlimited toll package at the counter or pay per use.

To claim your Tolls Cashback after returning the vehicle:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, North Carolina has cashless toll roads that Budget rental drivers may encounter, particularly around the Charlotte and Raleigh-Durham areas.

The main toll roads are:

• Triangle Expressway: approximately 19 miles connecting Raleigh and Durham. Tolls for a standard 2-axle vehicle can reach up to US$3.60 electronically, or around US$4.05 to US$4.19 for NC Quick Pass holders as of January 2026
• Monroe Expressway: approximately 20 minutes via US Highway 74 near Charlotte. Tolls for a 2-axle vehicle are up to US$2.66 electronically or US$4.10 by mail

All North Carolina toll roads are fully cashless. Payment is accepted via NC Quick Pass, E-ZPass, SunPass, or Peach Pass. If you do not have a personal transponder, the license plate camera will capture your plate and a bill-by-mail invoice will be sent to the vehicle's registered owner, which is the Budget rental company. Budget will then charge the toll amount plus an administrative processing fee to your credit card.

At the Budget counter in North Carolina, you can opt into an unlimited toll package (typically US$11 to US$25 per day) to simplify billing during your rental.

When picking up a Budget rental car in North Carolina, the counter will place a temporary authorization hold on your credit card as a security deposit. For standard vehicles in the United States, this hold is typically between US$300 and US$400, though the exact amount can vary based on the vehicle class, location, and season.

Important things to know about the deposit hold:

• It is a temporary authorization, not a charge, but it reduces your available credit until released
• Only a major credit card with the driver's name printed on the card is accepted; debit cards and prepaid cards are not allowed
• The card must be in the main driver's name
• After you return the vehicle, the Budget counter releases the hold, but your bank may take up to 15 business days to reflect the release

If you are renting a premium or specialty vehicle at a North Carolina Budget location, the hold amount may be higher. Always confirm the exact authorization amount with the counter agent before signing the rental agreement, and consider bringing a backup credit card in case your primary card is declined.

Yes, drivers aged 21 to 24 can rent a Budget car in North Carolina, but a young-renter surcharge applies and certain vehicle classes are restricted.

In North Carolina, Budget follows the standard U.S. policy for under-25 renters:

• Drivers aged 21 to 24 pay a daily young-renter surcharge in addition to the base rental rate
• Most vehicle classes are restricted to drivers 25 and older, including full-size sedans, SUVs, minivans, vans, convertibles, luxury, and premium vehicles
• Eligible classes for under-25 drivers typically include economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV

There is one notable exception for Budget in North Carolina: if you are a traveler from Latin America or the Caribbean aged 21 to 24, certain Hola Car Rentals rates with Budget waive the young-renter surcharge for the main driver. This waiver must appear explicitly on your booking confirmation to apply at the counter. It does not extend to additional drivers aged 21 to 24.

Drivers under 21 cannot rent from Budget in North Carolina. All standard document and credit card requirements still apply regardless of age.

The insurance and protection options available with a Budget rental in North Carolina depend on the rate plan selected when booking. It is important to understand what each type of coverage does and does not protect.

Common coverage types to review for your North Carolina Budget rental:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Budget rental vehicle itself, subject to any applicable deductible. It does not cover damage you cause to other vehicles or people
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability coverage up to US$300,000 is strongly recommended
• Personal Accident Insurance (PAI): covers your own injuries and those of passengers

Check your booking confirmation carefully to see which protections are listed as included versus optional add-ons payable at the Budget counter in North Carolina. If your confirmation shows a protection as included, you should not be billed for it again at pickup.

Budget rentals in North Carolina follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your North Carolina Budget rental:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at the start of the rental
• Refuel within approximately 10 miles or 15 kilometers of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at locations like CLT or RDU, leave the receipt in the return envelope and keep a photo of the full gauge

If you return the Budget vehicle in North Carolina with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee. The Full-to-Full policy applies to gasoline and diesel vehicles; electric vehicles follow a separate charging policy.

Yes, you can add an additional driver to your Budget rental in North Carolina, either as an included benefit on certain rate plans or by paying a fee at the counter.

When an additional driver is not included in your rate, Budget charges US$13 per rental day plus taxes, with a maximum cap of US$65 plus taxes for the rental period.

Requirements for adding an additional driver at a North Carolina Budget location:

• The additional driver must be present at the counter at pickup with a valid driver's license
• If their license is not in English and uses a non-Latin alphabet, an International Driving Permit is required
• For Budget in North Carolina, additional drivers must generally be at least 25 years old; drivers aged 21 to 24 may be subject to the young-renter surcharge or may not be accepted depending on location rules
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the Budget vehicle in North Carolina, coverage may be void. Check your booking confirmation to see if an additional driver is already included in your rate before arriving at the counter.

Yes, one-way rentals with Budget in North Carolina that involve returning the vehicle in a different state are generally possible, but a drop-off fee may apply depending on the route.

Key things to know about one-way Budget rentals from North Carolina:

• The drop-off fee is route-specific and varies by the cities involved, the distance, the vehicle class, and the season
• The fee is listed under the "To pay at destination" section during the booking process and on your confirmation; if no fee appears, none applies to your route
• The drop-off fee cannot be prepaid and is paid directly at the Budget counter
• Cross-border rentals, such as driving into Canada, may be restricted or carry higher fees; confirm with the partner before booking

If you change your return location after booking your North Carolina Budget rental, the drop-off fee may be recalculated and the overall rate may reprice. Always review your confirmation for the exact fee before pickup. If the Budget counter charges a higher drop-off fee than what appeared on your confirmation, keep all paperwork and contact support, as this may be covered under the No Extra Charges© guarantee.

Budget operates several non-airport locations in North Carolina with varying counter hours. If you are not picking up at a major airport like CLT or RDU, confirm the hours for your specific location before arriving, as they are significantly more limited than airport counters.

Known operating hours for Budget non-airport locations in North Carolina include:

• Hilton Charlotte Downtown: Monday to Friday 8:00 AM to 6:00 PM; Saturday 8:00 AM to 12:00 PM; Sunday 8:00 AM to 12:00 PM
• Sheraton Raleigh Hotel (downtown Raleigh): Monday to Friday 8:00 AM to 6:00 PM; Saturday 8:00 AM to 12:00 PM; Sunday 10:00 AM to 1:00 PM
• Cary (Maynard Road): Monday to Friday 8:00 AM to 7:00 PM; Saturday 9:00 AM to 7:00 PM; Sunday 10:00 AM to 6:00 PM
• Durham (Guess Road): Monday to Friday 8:00 AM to 6:00 PM; Saturday 9:00 AM to 1:00 PM; Sunday 9:00 AM to 1:00 PM
• Chapel Hill (Elliott Square Shopping Center): Monday to Friday 8:00 AM to 6:00 PM; Saturday 8:00 AM to 12:00 PM; Sunday 10:00 AM to 1:00 PM

After-hours returns at these Budget locations in North Carolina are generally not available or have limited key-drop options. Plan your pickup and return times accordingly to avoid being locked out of service.

Yes, most Hola Car Rentals bookings, including Budget rentals in North Carolina, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible travelers, the travel assistance included with your North Carolina Budget booking typically covers:

• Medical coverage for up to 5 passengers during the trip
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This coverage is particularly useful if you experience a medical emergency or an accident while driving through North Carolina, including on highways or in more remote areas of the state.

To use the assistance, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location in North Carolina, and a brief description of the situation. Always check your booking confirmation for the exact coverage terms applicable to your Budget rental.