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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 3 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 1 month ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 1 month ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 1 month ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 1 month ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 4 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 3 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 4 days ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 3 days ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 1 week ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 2 days ago
"An excellent experience, 100% recommended"
Michael Williamson
Michael Williamson
5 yesterday
"Very easy great price"
vasilis ligdas
vasilis ligdas
5 yesterday
"Great prices and customer service"
Okan DOGAN
Okan DOGAN
5 18 hours ago
"2xSmooth booking experience, competitive pricing, and clear coverage details. The process was easy and gave me confidence for my U.S. trip. Very satisfied so far and happy to use Hola Car Rentals again."

About renting a car with Avis in Burlington

The Avis counter at Burlington International Airport (BTV) sits in the baggage claim area, so there is no shuttle wait after collecting luggage — a covered skywalk leads directly to the parking garage where vehicles are staged. Plan for roughly 19 minutes at the counter during normal periods, though advance booking is advisable during peak summer and foliage months when demand tightens. Vermont has no cashless interstate toll highways, so an electronic toll package from Avis is not a necessary expense for most in-state travel; a handful of scenic mountain routes collect cash tolls, so carrying a small amount of local currency is useful. Fuel in the Burlington area runs around US$4.12 per gallon — fill the tank before returning to avoid Avis's fuel service charge, which typically runs well above pump price. Winter driving in Vermont is serious: while the state does not legally mandate winter tires for passenger vehicles, conditions between late October and early April regularly warrant them, and studded tires are permitted year-round. A credit card in the primary driver's name is required at pickup; Avis places an authorization hold of around US$200-250 depending on reservation type, and those funds can take up to two weeks to release after return. International visitors whose license uses a non-Latin script — Arabic, Chinese, or Cyrillic, for example — must also carry an International Driving Permit alongside the original license.

Traveler Tips & Price Insights

When is the best time to book a rental car in Burlington?

You should book your rental car approximately 7 days before your trip to get a below-average price.

Price Trend (Last 90 Days)

Which is the cheapest car rental agency in Burlington?

In the last 72 hours, the cheapest rental cars were from Avis at 108.62/day.

Average Price by Rental Company

$ 108.62
USD $108.62

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Burlington include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Burlington, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Burlington.

Will I face unexpected charges at the Avis counter in Burlington when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Avis booking in Burlington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Burlington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Avis counter at Burlington Airport?

The Avis counter at Burlington International Airport (BTV) is located inside the terminal, near the baggage claim area. No shuttle, train, or consolidated rental center is required. Once you collect your bags, walk directly to the Avis counter on-site, and your vehicle is parked a short walk away from the counter, typically just one to two minutes on foot.

The Avis airport counter at Burlington is open Monday through Sunday, 07:00 AM to 12:15 AM. A 24-hour drop-off option is available at 1200 Airport Dr, South Burlington, VT 05403, so you can return the vehicle even outside staffed hours.

If you are picking up from the Avis downtown South Burlington location instead of the airport, a free pickup service is available, though hours are more limited: Monday through Friday 08:00 AM to 06:00 PM, Saturday 08:00 AM to 03:00 PM, and Sunday 09:00 AM to 02:00 PM.

Does Vermont have toll roads I need to worry about when renting from Avis in Burlington?

Vermont has no interstate toll highways, so driving around Burlington and most of the state in your Avis rental will not involve any electronic toll systems such as E-ZPass, SunPass, or FasTrak.

The only toll facilities in Vermont are three short, seasonal mountain toll roads, none of which are part of any electronic billing network:

  • Mt. Equinox Skyline Drive (off VT Route 7A, Manchester): US$20 per car plus US$5 per extra passenger, paid in cash at the gate
  • Burke Mountain toll road (off Mountain Road): US$5 per vehicle or US$15 all-day pass, paid in cash at the gate
  • Mt. Mansfield toll road (off Highway 108, Stowe): US$26 per car plus US$9.50 per extra passenger, paid by credit card at the gate

Because payment is made directly at the gate, no rental company toll program fees or administrative surcharges apply to these roads. If you cannot pay at the gate, access is simply denied. There are no cameras, plate-based billing, or invoices sent to Avis after the fact.

Vermont also has no congestion charges or emissions zones. For most Burlington-area driving, tolls are simply not a factor in your Avis rental.

What documents do I need to pick up my Avis rental car in Burlington?

To collect your Avis rental in Burlington, bring the following physical documents. Digital copies are not accepted at the counter.

  • Your original, unexpired driver's license in the main driver's name
  • A major credit card with the driver's name printed on the physical card, used for the security deposit hold
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Proof of return travel, such as a round-trip flight ticket or cruise ticket, if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. For licenses in English or other Latin-alphabet languages, an IDP is recommended but not mandatory.

At the Burlington airport Avis counter, debit cards with a Visa or MasterCard logo may be accepted as a secondary form of identification if you are at least 25 years old, but a credit check will be performed and proof of a return airline ticket is required. A major credit card remains the most reliable option for the security hold.

Does Hola Car Rentals offer toll cashback for Avis rentals in Burlington?

Yes, all Hola Car Rentals bookings, including Avis rentals in Burlington, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

Vermont itself has no electronic toll highways, so most Burlington-area driving will not generate toll charges. However, if you drive your Avis rental into neighboring states such as New Hampshire or New York, which do have active toll roads, those toll costs are eligible for the cashback benefit.

To claim your refund after returning the vehicle:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
  • Attach your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

The refund is processed to the same payment method used for your booking and typically takes 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Can I rent an Avis car in Burlington if I am under 25?

Yes, Avis does rent to drivers aged 21 to 24 in Burlington, but a daily young-renter surcharge applies automatically and certain vehicle classes are restricted.

For Avis in Burlington, the underage surcharge is US$13 per rental day, capped at US$65 plus applicable taxes. This fee is paid at the counter and is not included in your prepaid rate.

Drivers under 25 cannot rent the following vehicle categories at the Avis Burlington location:

  • Luxury, premium, and premium SUV vehicles
  • Full-size SUVs and minivans
  • 12-passenger vans and specialty cars

Economy, compact, intermediate, standard sedan, compact SUV, and medium SUV categories are generally available to drivers aged 21 to 24.

If you are from Latin America or the Caribbean and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, you may qualify for the Avis underage fee exception. Bring your passport or government ID proving your nationality or residency to the Burlington counter to confirm eligibility. This exception applies to the main driver only and does not extend to additional drivers aged 21 to 24.

How does the fuel policy work for Avis rentals in Burlington?

Avis rentals in Burlington follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To protect yourself from any fuel disputes:

  • Check the fuel gauge with the Avis agent at pickup and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Burlington lot
  • Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns at the Burlington airport 24-hour drop-off, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Avis vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee. Returning the tank full is always the most cost-effective option.

How much is the security deposit for an Avis rental in Burlington?

When you pick up your Avis rental in Burlington, a temporary authorization hold is placed on your credit card. This is not a charge but it reduces your available credit until the bank releases it after you return the vehicle.

For Avis rentals in the United States, including Burlington, the typical hold is approximately US$300 to US$400 for standard vehicle classes. Premium or specialty vehicles may carry a higher hold amount. The exact figure is set by the Avis counter and may vary by season, vehicle class, and location.

Important requirements for the deposit:

  • The card must be a major credit card (Visa, MasterCard, American Express, Discover, or similar) with the main driver's name printed on the physical card
  • Debit cards, prepaid cards, and virtual cards are not accepted for the security hold
  • The card must have sufficient available credit to cover the hold plus any expected charges

After you return the Burlington Avis vehicle and the contract closes, the hold is released. Your bank controls how quickly it reappears on your available credit, which can take up to 15 business days. Bringing a backup credit card is always a good precaution.

Can I add an additional driver to my Avis rental in Burlington?

Yes, you can add an additional driver to your Avis rental in Burlington, either as part of your rate or for a fee paid at the counter.

If your Hola Car Rentals confirmation states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost. If it is not included, Avis charges US$13 per rental day plus taxes, with a maximum cap of US$65 plus taxes.

Requirements for adding a driver at the Burlington Avis counter:

  • The additional driver must be present at pickup with a valid driver's license
  • They must meet the minimum age requirement; for Avis in Burlington, additional drivers must generally be at least 25 years old
  • Both the main driver and the additional driver must sign the rental agreement
  • If the additional driver's license uses a non-Latin alphabet, an IDP is also required

Only drivers listed on the Avis rental agreement are covered by protections such as CDW/LDW. Anyone who drives the Burlington vehicle without being named on the contract may void those coverages. If you need to add a driver after pickup, visit the Avis branch to update the agreement in person.

Is travel assistance included with my Avis booking in Burlington?

Yes, most Hola Car Rentals bookings, including Avis rentals in Burlington, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving through Vermont's more remote areas, such as the Green Mountains or rural stretches of the state.

Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your full name, Hola Car Rentals confirmation number, current location, and a brief description of the situation ready.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. It also does not cover damage to the Avis rental vehicle itself (that is handled by CDW/LDW) or third-party liability to others.

Can I pick up an Avis car in Burlington and return it in a different city?

Yes, one-way rentals are generally supported by Avis, allowing you to pick up in Burlington and return the vehicle at a different location. However, a drop-off fee may apply depending on the route, distance, vehicle class, and season.

How the drop-off fee works for your Burlington Avis booking:

  • The fee is route-specific and is shown during the booking process under the "To pay at destination" section on the Hola Car Rentals checkout page
  • If no drop-off fee appears, none applies to your specific route
  • The fee cannot be prepaid and is settled at the Avis counter at pickup
  • Changing your return location after booking may reprice the rental and recalculate or add a drop-off fee

Cross-border one-way rentals, for example returning the Burlington Avis vehicle in Canada, may be restricted or carry higher fees. Always check your booking confirmation for the exact terms before traveling. If the Avis counter charges a drop-off fee that was not disclosed on your Hola Car Rentals confirmation, keep all paperwork and contact support, as No Extra Charges© Coverage may apply.

What insurance coverage do I need for my Avis rental in Burlington?

When renting from Avis in Burlington, two main types of coverage are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your Hola Car Rentals confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Avis rental in Burlington or elsewhere in Vermont. Not all U.S. states require rental companies to include state-minimum liability, so confirming this coverage is included in your rate is strongly recommended.

Common exclusions to be aware of:

  • Tires, wheels, undercarriage, and roof damage are often excluded from CDW/LDW
  • Driving under the influence or off-road use voids coverage
  • Only drivers named on the Avis rental agreement are covered
  • Incidents must be reported promptly to Avis to preserve your claim

Check your Hola Car Rentals confirmation to see exactly which protections are included in your Burlington Avis rate before accepting or declining anything at the counter.

What are the Avis counter hours for after-hours returns in Burlington?

The Avis counter at Burlington International Airport (BTV) is staffed Monday through Sunday from 07:00 AM to 12:15 AM. A 24-hour drop-off option is available at the airport location at 1200 Airport Dr, South Burlington, VT 05403, so you can return your vehicle outside staffed hours without waiting for the counter to open.

For after-hours returns at the Burlington airport Avis location:

  • Park the vehicle in the designated Avis return area on-site
  • Lock the car and deposit the keys in the key drop box
  • Keep a photo of the fuel gauge showing a full tank and note the odometer reading
  • Retain your final fuel receipt as proof of the tank level at return
  • Be aware that you remain responsible for the vehicle until Avis processes the return the next business day

The downtown South Burlington Avis location has more limited hours and after-hours key drop procedures there are not explicitly confirmed. If your return time falls outside staffed hours, the airport location with its 24-hour drop-off is the more reliable option for your Burlington Avis rental.

Do I need an International Driving Permit to rent from Avis in Burlington?

An International Driving Permit (IDP) is not always mandatory for renting from Avis in Burlington, but whether you need one depends on your license.

An IDP is required if your driver's license uses a non-Latin (non-Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original license and the IDP at all times while driving your Avis rental in Burlington and throughout Vermont.

An IDP is recommended but not strictly mandatory if your license is in English or another Latin-alphabet language. However, having one can prevent delays or disputes at the Avis counter in Burlington.

Key points to remember:

  • The IDP is a translation document only. It is not a standalone license and will not be accepted without your original license
  • Obtain your IDP in your home country before traveling. It cannot be issued to non-US license holders inside the United States
  • All documents presented at the Avis counter in Burlington must be physical originals. Digital copies are not accepted
  • Additional drivers on the Avis rental agreement must also meet the same license and IDP requirements
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