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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 12 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
José Heriberto Moreno López
José Heriberto Moreno López
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

Which parts of the St. Louis metro are easiest for a first-time van driver to navigate right after pickup?
For a less stressful start, consider driving through the suburban areas west and north of the airport, such as Bridgeton, Maryland Heights, or St. Ann. These areas feature wider roads, more spacious retail parking lots, and a grid-like street pattern that is easier to manage. Major arteries like I-270 and Route 367 offer a good opportunity to get accustomed to the van's handling and size. This allows you to build confidence before heading into the more complex interchanges and denser traffic closer to Downtown St. Louis.
If our group is landing at different times, where’s a practical meet-up spot near the airport to consolidate people and luggage before heading into the city?
A great strategy is to use the airport's Cell Phone Lot, where the driver can wait comfortably until the entire group has arrived and collected their bags. Once everyone is ready, they can call for a pickup directly at their terminal's arrivals curb. Alternatively, for a more relaxed option with amenities, consider a nearby hotel lobby or a coffee shop along Natural Bridge Road. This allows later arrivals to take a short shuttle or rideshare to a comfortable waiting spot away from terminal congestion.
What’s the least stressful route to reach Downtown St. Louis in a van when there’s heavy traffic near the airport and interstates?
When I-70 is congested, a reliable alternative is to take I-170 south from the airport area to I-64/US-40 east. This route often has more manageable traffic flow and provides a more straightforward drive into the downtown core. Another option during peak rush hour is taking surface streets like Natural Bridge Avenue eastward for a portion of the journey before joining the interstate closer to the city. Always check a live traffic app before you leave to see which option offers the clearest path at that moment.
Where can we do a quick “van setup” stop in St. Louis—organize bags, adjust seats, and connect phones—without fighting tight parking?
A large suburban-style shopping center is your best bet for a hassle-free setup stop. Consider the Brentwood Promenade or The Boulevard-Saint Louis, both located just off I-170 and I-64. These centers offer expansive, open-air parking lots where you can easily find a spot away from other cars. This gives your group ample space to organize luggage, adjust seating arrangements, and get your navigation set up without the pressure of tight spaces or busy traffic.
What should we expect when driving a larger van around the Gateway Arch area—street layout, pedestrian crossings, and where to stage pickups?
Navigating near the Gateway Arch requires extra awareness due to one-way streets, frequent pedestrian crossings, and tour bus traffic. The streets immediately surrounding the park, like Memorial Drive, can be busy, so it's best to plan your route in advance. For pickups and drop-offs, consider using the designated passenger loading zones near the Old Courthouse or along the riverfront. Staging your stops a block or two away from the main entrance can save you from getting caught in traffic loops and make the process smoother for your group.
If we’re staying in a Downtown hotel, what’s a realistic plan for unloading a van without blocking traffic or getting stuck in a cramped driveway?
Before you arrive, call your hotel to ask about their specific guidance for oversized vehicles. Many have a designated loading zone or can advise on the best time and place to unload. A good strategy is to have one person run inside to check in while the driver temporarily pulls into the loading zone or double-parks with hazard lights on for a few minutes. Unload passengers and luggage quickly onto the curb, and then the driver can proceed to a pre-arranged surface parking lot while the group manages the bags.
Which St. Louis neighborhoods are most convenient as a home base for van travelers who want easier parking but quick access to major attractions?
Neighborhoods just outside the central corridor, like Clayton or Richmond Heights, are excellent choices for a home base. These areas offer hotels with more spacious, van-friendly surface parking lots compared to the tight garages downtown. They provide direct and easy access to I-64 and I-170, putting you within a 15-minute drive of Forest Park, the Central West End, and Downtown. This setup gives you the best of both worlds: logistical convenience and quick access to the city's main attractions.
How tricky is it to drive a van through the Central West End during busy dining hours, and where do people usually park and walk?
Driving a van through the core of the Central West End, especially along Euclid Avenue, can be very challenging during evenings and weekends due to heavy pedestrian traffic and limited street parking. The most effective strategy is to park on the periphery and walk in. Look for surface lots or street parking on the wider, less congested streets like Forest Park Avenue or Kingshighway Boulevard. Once parked, the neighborhood is highly walkable, allowing your group to explore its popular restaurants and shops on foot.
What’s the best way to handle a family day at the Saint Louis Zoo with a van—arrival timing, where to park, and how to avoid circling?
To secure a good spot, plan to arrive about 30 minutes before the zoo opens, especially on a weekend or holiday. Head directly to the large South Lot on Wells Drive, as it's a surface lot that is much more accommodating for vans than the North Lot's garage. Entering Forest Park from Hampton Avenue to access Wells Drive is often the most direct approach. Arriving early not only guarantees a space but also allows you to park closer to the entrance, making it easier to manage kids and gear.
When visiting Forest Park attractions in one day, how do van travelers minimize moving the vehicle while still seeing multiple spots?
The best strategy is to park once and use the park's internal resources. Find a large, central parking spot, such as near the Visitor Center or the Boathouse, which are more accommodating for vans. From there, your group can utilize the free Forest Park Explorer shuttle, which circulates between all the major attractions like the Zoo, Art Museum, and Science Center. This approach saves you the hassle of navigating park roads and searching for new parking at each crowded destination.
How early should we arrive at City Museum if we want a smooth drop-off and a parking plan that doesn’t involve tight garages?
Aim to arrive shortly before opening time to get ahead of the crowds. The City Museum has its own large surface parking lot, which is the most convenient option for a van. Arriving early increases your chances of getting a spot in this lot before it fills up. If the main lot is full, there are several other independent surface lots within a two-block radius. A smooth plan involves dropping passengers at the main entrance and then having the driver park in the nearest available surface lot.
If our group wants to bar-hop or do nightlife in Soulard, what’s a smart plan for arriving, parking, and choosing a clear meet-up point afterward?
Soulard's narrow streets and historic architecture make parking a van challenging, so the key is to park once on the edge of the neighborhood. Look for street parking on the wider thoroughfares like S Broadway or Russell Boulevard, then walk to the bars and restaurants. For the end of the night, establish a clear and well-lit meet-up spot away from the busiest intersections, such as in front of the Soulard Farmers Market. This ensures everyone can regroup safely before walking back to the van together.
What are the most common wrong-turn or lane-choice mistakes visitors make on St. Louis interstates in a bigger vehicle?
A frequent challenge for visitors is navigating the complex interchanges where multiple interstates merge, particularly the I-64/I-44/I-55 split near downtown. Lanes can exit unexpectedly from the left and right, so it's crucial to know your exit number well in advance and get into the correct lane early. Another common issue is underestimating the sharpness of exit ramps, which requires slowing down more than you would in a car. Using a GPS with lane guidance can be extremely helpful in preventing these mistakes.
If we’re doing a day at the St. Louis Science Center, what’s the easiest approach with a van given the highways and entrances nearby?
The most straightforward approach is to use the main entrance located in Forest Park, accessible from Oakland Avenue. This leads directly to a large surface parking lot that is well-suited for vans. While there is a pedestrian bridge connecting to a parking area on the south side of I-64, sticking to the main park-side entrance is simpler for navigation and parking. This avoids crossing the highway and keeps your vehicle in a more central and accessible location for your visit.
What should we know about low-clearance risks in St. Louis parking garages if we’re driving a passenger van?
It is critical to assume that a standard passenger van will not fit in most older parking garages, especially in Downtown, the Central West End, and Clayton. Always look for and confirm the posted maximum height at the entrance before even attempting to enter. The safest and most stress-free policy is to exclusively seek out surface parking lots. Many major attractions and entertainment venues offer adjacent surface lots, which should always be your first choice to avoid costly damage or getting stuck.
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