Alamo Car Rental
Dallas

At Dallas Fort Worth (DFW) Airport, Hola Car Rentals operates from the centralized Rental Car Center. When you land, follow the signs for “Rental Cars” from any terminal, then take the free 24/7 airport shuttle to the Rental Car Center, where you can pick up your Hola vehicle.

From any DFW terminal, go to the lower level arrivals area and follow the “Rental Car Shuttle” signs. Board the free “Rental Cars” shuttle bus; it runs 24/7, every few minutes. The bus will take you directly to the Rental Car Center, where you’ll find the Hola Car Rentals counter.

No. The shuttle between all DFW terminals and the Rental Car Center, where Hola Car Rentals is located, is complimentary. There is no additional fee to use this service.

For our Dallas rentals, you’ll need: a valid driver’s license held for at least 12 months, a passport or government-issued photo ID, and a credit or debit card in the main driver’s name for payment and the security deposit. U.S. residents may also be asked for proof of address. If your license is not in English, you should bring an International Driving Permit as well.

If your driver’s license is not in English, we require you to carry an International Driving Permit (IDP) in addition to your original license when renting in Dallas. The IDP helps us verify your driving credentials and can be requested at pickup.

At our Dallas location, the minimum age to rent is 21. Drivers under 25 may be subject to a young-driver surcharge and may be limited to certain vehicle categories, in line with common market practices. Exact fees and restrictions will be shown in your rental conditions before you confirm.

Yes, we accept both credit and debit cards for payment and the security deposit at our Dallas location, as long as the card is in the main driver’s name. Specific card types and any additional requirements will be detailed in your rental terms before booking.

Yes. At Hola Car Rentals in Dallas, a security deposit is required at pickup. It is held on your credit or debit card for the duration of the rental and released according to your bank’s policies after the vehicle is returned in the agreed condition. The deposit amount depends on your car category and insurance coverage and is shown during booking.

Our Dallas rentals typically include basic coverage such as a collision damage waiver and often basic liability, depending on the specific offer you select. Some rates may also feature roadside assistance. Because inclusions can vary, we always recommend reviewing the insurance section of your Dallas rental offer before confirming.

Yes. When renting in Dallas, you can usually add optional protections such as additional collision coverage, theft protection, or enhanced roadside assistance, depending on the chosen rate. These options and prices are clearly listed during the booking process so you can choose the coverage that fits your needs.

Many Hola Car Rentals offers in Dallas include unlimited mileage, especially on standard car categories. However, mileage policies can vary by rate and vehicle type, so always check whether “unlimited mileage” is listed in the inclusions for your specific Dallas booking before confirming.

Yes. At our Dallas location you can request child seats during the booking process. Simply add the number and type of seats you need (infant, toddler, or booster) to your Hola reservation so we can have them ready at pickup.

For safety and legal reasons, our team in Dallas will provide the reserved child seats, but installation must be completed and checked by the renter. We recommend allowing extra time at pickup to install and adjust the seats properly before you leave the Rental Car Center.

We recommend booking online before you arrive in Dallas to secure better rates and availability. Choose Dallas (DFW) as your pickup location, select your dates, pick a vehicle, review the rental conditions, and confirm your booking with a valid payment card. You can also rent directly at our counter in the DFW Rental Car Center, subject to availability.

For Dallas (especially DFW Airport), we suggest booking about 2–3 weeks before your arrival. This timing typically offers a better selection of vehicles and more competitive pricing compared with last-minute rentals.

In Dallas, Hola Car Rentals typically offers a range of vehicles from economy and compact cars—popular for budget and city driving—to larger sedans, SUVs, and other categories depending on dates and demand. Availability of specific models and classes will be shown when you search your Dallas dates.

Fuel policies at our Dallas location can vary by rate. Common options include ‘full-to-full’ (pick up with a full tank and return full) or other specified policies. The exact fuel terms for your Dallas rental will be clearly listed in the rental conditions before you confirm your reservation.

Yes. There are several gas stations in the vicinity of DFW Airport, outside the Rental Car Center area, where you can refuel before returning your Hola vehicle. Refueling yourself is usually more economical than paying refueling charges, so we recommend topping up just before you head back to the Rental Car Center.

After landing at DFW, follow ‘Rental Cars’ signs to the shuttle stop, take the free shuttle to the Rental Car Center, then proceed to the Hola Car Rentals counter. Present your driver’s license, ID, and payment card, review the rental agreement and vehicle condition, then you’ll be directed to your car in the parking area.

To return your Hola rental in Dallas, follow the signs to the Rental Car Center as you approach DFW Airport. Once there, follow the posted directions for rental car returns and park in the area indicated for our vehicles. Our team will check the fuel level and vehicle condition, finalize any charges, and you can then take the free shuttle back to your terminal.

Yes. DFW’s ‘Rental Cars’ shuttles that connect all terminals with the Rental Car Center—where Hola Car Rentals is located—are ADA accessible, providing accommodations for passengers with mobility needs.

Yes. Pets are allowed on the DFW Rental Car Center shuttles, but they must be properly secured for their safety. Please ensure your pet is in an appropriate carrier or otherwise safely restrained before boarding the shuttle.

The DFW Rental Car Center shuttle runs 24/7, so you can reach us at any time. Our Dallas counter hours are aligned with common airport rental operations and will be clearly displayed in your booking details for your specific dates and pickup time.

Many Dallas rates offer free cancellation or flexible changes if done within the specified time frame before pickup. Since policies can differ by offer, always review the cancellation and modification terms attached to your chosen Dallas rate before you confirm.

Several Dallas rental offers include basic roadside assistance, and additional roadside coverage may be available as an add-on. Check the inclusions for your chosen Hola rate; if roadside assistance is important to you, select an offer where it’s clearly listed.

One-way rentals from Dallas may be available depending on your destination and vehicle type. Any one-way availability and related fees will appear during the booking process when you choose a different drop-off location from your Dallas pickup.

Before leaving the Rental Car Center in Dallas, we recommend you walk around the vehicle, note any existing damage on the rental form or photos, confirm the fuel level, and check that any extras you requested (like child seats) are present. If you notice anything missing or unclear, speak to our team at the Hola Car Rentals counter before you drive off.

The payment and deposit card used at Hola Car Rentals in Dallas must be in the main driver’s name. If another person will provide the card, they must be listed as the main driver on the reservation and meet all rental requirements.

For most visits to Dallas and the surrounding area, travelers often book Hola rentals for 3–7 days for shorter trips and 1–2 weeks for extended stays. Weekly rentals can sometimes be more cost-effective than booking several short segments, depending on the rate.

When renting in Dallas, we recommend booking 2–3 weeks in advance, carefully reviewing what’s included in your Hola rate (insurance, mileage, fuel policy, roadside assistance, and cancellation terms), and confirming that the security deposit, payment methods, and any extras like child seats or additional coverage meet your needs before you finalize the reservation.