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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3405
3408 reviews
4.9 stars, 3408 reviews
4.9
user review 1 user review 2 user review 3 +3405
3408 reviews
4.9 stars, 3408 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 4 weeks ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 3 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 5 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 6 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 22 hours ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in Brickell include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Brickell, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Budget rental experience and peace of mind throughout your trip in Brickell.

Will I face unexpected charges at the Budget counter in Brickell when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Budget booking in Brickell are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in Brickell charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Budget counter in Brickell?

The Budget counter in Brickell is located at 93 Southeast 2nd Street, Miami, FL. This is a city center location, not an airport counter, so no shuttle is required to reach it.

Because this is a downtown Brickell location, pickup works differently from Miami International Airport (MIA). You go directly to the counter at the street address above, present your documents, and drive away from the lot on site. There is no consolidated rental car center or tram involved.

Keep in mind that returns at the Budget Brickell location must be completed during office hours. After-hours key drops may shift liability for the vehicle and any damages to you until the next business day, so plan your return time accordingly.

What documents do I need to pick up a Budget rental car in Brickell?

To pick up your Budget rental car in Brickell, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

  • Valid driver's license (original, unexpired, in the main driver's name)
  • International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original license
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted
  • Passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for visitors from outside the United States)

At the Budget Brickell counter, confirm the hold amount before the agent processes your card, and review the rental agreement carefully before signing. Name mismatches between your license, passport, and credit card are one of the most common reasons for delays at pickup.

Is a credit card required to pick up a Budget car in Brickell?

Yes, a major credit card is required to pick up your Budget rental car in Brickell. The card must be physical (not virtual or digital), must have the driver's name printed on it, and must be in the main driver's name.

At the Budget Brickell counter, the agent will place a temporary authorization hold on your card, typically around US$300 to US$400 for standard vehicles in the United States, though the exact amount varies by vehicle class and location. This hold reduces your available credit until your bank releases it after the rental ends, which can take up to 15 business days.

  • Debit cards are not accepted for the security deposit
  • Prepaid and virtual cards are not accepted
  • Someone else's card cannot be used, even if they are present

It is a good idea to bring a backup credit card in your own name in case your primary card is declined. Even if you prepaid your booking online, you must still present a physical credit card at the Budget Brickell counter for the hold.

How do toll roads work when renting a Budget car in Brickell?

Florida's toll roads are almost entirely cashless, and this applies to routes you are likely to use from Brickell. Your Budget rental vehicle will include an electronic toll device or a plate-based billing system. When you drive through a cashless gantry, the system reads the transponder or photographs your license plate.

At the Budget Brickell counter, you will typically be offered two options:

  • Unlimited toll package: approximately US$11 to US$15 per rental day, covering all tolls during your rental period
  • Pay per use: the actual toll amount plus daily or administrative processing fees billed to your credit card, sometimes days or weeks after you return the car

Common toll roads near Brickell include the Florida Turnpike and I-95 Express lanes. Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route.

If you plan to use your own visitor toll pass, inform the Budget Brickell counter agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

All bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your rental. See the next FAQ for details on how to claim it.

Can I get toll money back after renting a Budget car in Brickell?

Yes, every booking made through Hola Car Rentals includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Budget rental in Brickell or anywhere else in Florida.

Here is how it works: if your booking total is US$500, the maximum cashback is US$25. If you paid US$18 in tolls, you receive US$18 back. If you paid US$40, you receive US$25 (the cap).

To claim your cashback after returning your Budget Brickell rental:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid during your rental

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Can I return my Budget rental car in Brickell after hours?

Returning your Budget rental car in Brickell after hours carries important risks you should understand before planning a late return.

The Budget Brickell location at 93 Southeast 2nd Street requires returns during office hours. If you return the vehicle outside of those hours, you remain liable for the car and any damages that occur until a staff member checks it in on the next business day. A key drop may be available, but it does not transfer liability to Budget at the time of drop.

To protect yourself if an after-hours return is unavoidable:

  • Photograph the exterior and interior of the vehicle thoroughly before leaving it
  • Photograph the fuel gauge and odometer
  • Note the exact time and stall or parking location
  • Keep all photos and the rental agreement until the contract is officially closed

If your plans require a late return, consider adjusting your schedule to arrive during office hours, or contact the Budget Brickell location in advance to confirm what after-hours options are available and what liability applies.

How does the fuel policy work for Budget rentals in Brickell?

Budget rentals in Brickell follow a Full-to-Full fuel policy by default. You receive the car with a full tank and must return it full to avoid fuel charges.

At pickup at the Brickell location, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the lot.

When returning your Budget car in Brickell:

  • Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
  • Keep the fuel receipt showing the date, time, and station address
  • Show the full gauge to the agent at return, or leave the receipt in the key envelope for after-hours drops

If you return the car below the recorded starting level, Budget may charge you for the fuel shortfall at their own refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Returning the car full is always the most cost-effective option.

Can I add an additional driver to my Budget rental in Brickell?

Yes, you can add an additional driver to your Budget rental in Brickell, but the additional driver must be physically present at the counter at pickup with their own valid driver's license.

Whether the additional driver fee is included depends on the rate you booked. Check your booking confirmation for the line that reads additional driver free of charge. If it is not included, Budget charges US$13 per rental day plus taxes, with a maximum of US$65 plus taxes for the additional driver.

Important rules for additional drivers at the Budget Brickell counter:

  • The additional driver must be at least 25 years old for Budget rentals
  • They must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet
  • Both the main driver and the additional driver must sign the rental agreement
  • Only drivers listed on the agreement are covered by the rental protections

If you need to add a driver after pickup, you must visit a Budget branch in person to update the agreement. Phone or chat requests alone are generally not sufficient.

Is there a young driver surcharge for Budget rentals in Brickell?

Yes, drivers under 25 years old are subject to a young-renter surcharge when picking up a Budget rental car in Brickell. In the United States, the standard minimum age for most rental companies including Budget is 25, though drivers aged 21 to 24 can rent with an additional daily fee.

The young-renter surcharge at Budget applies as a daily fee on top of your rental rate and is paid at the Brickell counter. Vehicle class restrictions also apply: categories such as full-size SUVs, luxury, premium, convertibles, minivans, and vans are typically restricted to drivers 25 and older.

One exception worth noting: if you are a citizen or resident of Latin America or the Caribbean, aged 21 to 24, and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, Budget may waive the surcharge for the main driver. This exception applies only to eligible vehicle categories such as economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV, and only when the waiver appears on your confirmation.

If you are unsure whether the exception applies to your Brickell Budget booking, review your confirmation carefully or contact Hola Car Rentals support before pickup.

Can I pick up a Budget car in Brickell and return it at Miami Airport?

Yes, it is generally possible to pick up your Budget car in Brickell and return it at Miami International Airport (MIA), but a one-way drop-off fee may or may not apply depending on the specific route and rate you book.

When searching for your rental, the Hola Car Rentals checkout page will show any applicable drop-off fee under the section labeled to pay at destination. If no fee appears, the route does not carry a one-way charge. The fee is route-specific and cannot be prepaid.

A few things to keep in mind for a Brickell to MIA return:

  • Miami Airport uses a consolidated Rental Car Center (RCC), not an on-terminal counter. Follow signs to the Rental Car Center when returning
  • Refuel before reaching the RCC, as the Budget Brickell rate uses a Full-to-Full fuel policy
  • Keep your fuel receipt and photograph the gauge before handing over the keys

If the Budget counter at the Brickell location adds a drop-off fee that was not shown on your booking confirmation, keep all paperwork and contact Hola Car Rentals support after the rental ends.

What insurance coverage is included in a Budget rental in Brickell?

The insurance and protection options included in your Budget rental in Brickell depend on the rate plan you selected when booking through Hola Car Rentals. Your booking confirmation will list exactly what is covered.

The two main protections to look for are:

  • Collision Damage Waiver or Loss Damage Waiver (CDW/LDW): reduces your financial liability for damage to the Budget rental vehicle itself, subject to any deductible shown on your confirmation. It does not cover damage you cause to other vehicles or people
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Budget car in Brickell. In the United States, not all states require rental companies to include minimum liability, so check your confirmation carefully

CDW/LDW and LIS/ALI/SLI are separate protections. Having one does not replace the other. Common exclusions from CDW/LDW include tires, undercarriage, roof damage, and incidents involving unauthorized drivers or prohibited use.

At the Budget Brickell counter, review the rental agreement to confirm which coverages are active and note any deductible amounts before signing.

Does my Budget Brickell booking include travel assistance if something goes wrong?

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Budget rental in Brickell as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are eligible, the travel assistance coverage typically includes:

  • Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you experience a medical emergency, an accident, or another covered event while driving your Budget rental in or around Brickell, contact the assistance line immediately before incurring expenses, as some reimbursements require prior authorization.

  • Phone (24/7, toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage limits and conditions that apply to your Brickell Budget rental.

What happens if I arrive late to pick up my Budget car in Brickell?

If you arrive late to pick up your Budget rental car in Brickell, the reservation will generally be held for up to 24 hours from your original scheduled pickup time. After that window, the booking may be forfeited with no refund.

A few important points to keep in mind for the Brickell location:

  • If your delay is less than 24 hours, Budget will typically hold your reservation, but you must arrive during the counter's operating hours. The Brickell location does not offer after-hours pickup
  • If your flight is delayed and you expect to arrive more than 24 hours after your original pickup time, contact Hola Car Rentals as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]
  • Changes to your pickup time are not guaranteed, but the support team will assist where possible

Because the Budget Brickell counter is a city center location with limited hours, it is especially important to plan your arrival time carefully. If you are connecting from Miami International Airport, factor in travel time from MIA to the Brickell address at 93 Southeast 2nd Street before confirming your pickup time.

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