About renting a van at The Venetian Hotel, Las Vegas
Frequently Asked Questions
What does my van rental at The Venetian Hotel Las Vegas through Hola Car Rentals include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating at The Venetian Hotel Las Vegas, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting a van:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected van rental experience and peace of mind throughout your trip at The Venetian Hotel Las Vegas.
Will I face unexpected charges when I rent a van at The Venetian Hotel Las Vegas through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your van booking at The Venetian Hotel Las Vegas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a van or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter at The Venetian Hotel Las Vegas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my van rental at The Venetian Hotel Las Vegas?
The van rental counters at The Venetian Hotel Las Vegas are located inside the hotel's self-parking garage, accessible directly from the property without needing a shuttle or external travel.
To reach the counters, take the elevator from The Venetian Hotel lobby to the parking garage level. Hertz, for example, operates a desk on the 3rd floor of the garage (Level 3 Valet area), with van pickup on the 10th floor after checking in at the desk. Enterprise and Thrifty counters are also located within the self-parking garage structure. The garage entrance is off Koval Lane or Sands Avenue, and GPS directions to "The Venetian Self-Parking Garage" will take you there.
A few practical tips for your van pickup:
- Allow 45 to 60 minutes from your room to driving away, including the walk, paperwork, and vehicle inspection
- Mid-morning and mid-afternoon tend to be faster; the 10 a.m. to 1 p.m. checkout window is the busiest period
- Use the bell desk to hold luggage while you complete paperwork, then drive the van to the valet area for loading
- Counter hours for Hertz at The Venetian are 7 a.m. to 4 p.m. daily
Bring your booking confirmation, driver's license, passport, and a major credit card in the main driver's name for the security deposit.
What documents do I need to pick up a van rental at The Venetian Hotel Las Vegas?
To collect your van rental at The Venetian Hotel Las Vegas, you must present all of the following physical documents at the counter. Digital copies are not accepted.
- A valid, original driver's license in the main driver's name
- A passport or valid government-issued photo ID
- A major credit card with the driver's name printed on the card, used for the security deposit hold
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets (required for visitors from outside the United States)
If your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original license. If your license is in English or uses the Latin alphabet, an IDP is recommended but not strictly required. The IDP is a translation document only and cannot be used without your original license.
Debit cards and prepaid cards are not accepted for the van rental security deposit, even if you have prepaid your booking. Bring a backup credit card in your name in case your primary card is declined.
Are there toll roads to worry about when driving a van rental from The Venetian Hotel Las Vegas?
No, there are no toll roads in Nevada, so driving your van rental from The Venetian Hotel Las Vegas on any public highway, interstate, or state route costs nothing in tolls. Roads such as I-15, US-95, and all Las Vegas area routes are completely toll-free.
Because Nevada has no toll infrastructure, there is no need to enroll in any rental company toll program such as PlatePass or similar services. No transponder activation, no cashless toll lanes, and no toll-related penalties apply anywhere in the state.
Note that state park entry fees, such as those at Valley of Fire, are not tolls and are paid separately at the park entrance. These are not charged through your van rental agreement.
If your trip takes you beyond Nevada into neighboring states such as California, toll roads do exist there. Southern California has several cashless toll roads, and your rental van will already have an electronic toll device on board. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, with actual toll amounts plus administrative fees billed to your card after the rental.
Does my van rental booking from The Venetian Hotel Las Vegas include Tolls Cashback?
Yes, all Hola Car Rentals van rental bookings, including those picked up at The Venetian Hotel Las Vegas, include Tolls Cashback of up to 5% of your total booking value.
Since Nevada has no toll roads, this benefit is most relevant if your van rental takes you into neighboring states such as California, where cashless toll roads are common. Any tolls you pay during the rental period are eligible for the cashback claim.
To claim your Tolls Cashback after returning the van:
- Email [email protected] within 30 days of returning the vehicle
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
- Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid
- Include your full name, travel dates, and the last 4 digits of the card used for the booking
The refund is capped at 5% of your booking total. For example, if your van rental total is US$600, the maximum cashback is US$30. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.
Can I pick up a van at The Venetian Hotel Las Vegas and return it at the airport?
Yes, one-way van rentals from The Venetian Hotel Las Vegas to Harry Reid International Airport are a common and straightforward option. The airport's Rent-A-Car Center is located at 7135 Gillespie Street, approximately 3 miles from the Strip.
When returning the van at the airport, follow the "Car Rental Return" signs to the Gillespie Street entrance of the Rent-A-Car Center, proceed to your rental company's designated lot, and then take the shuttle back to the airport terminals. Shuttles run approximately every 5 minutes.
A one-way drop-off fee may apply depending on your specific booking. This fee is route-specific and will be shown clearly under the "To pay at destination" section during the booking process and on your confirmation. It cannot be prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed at the time of booking.
To confirm whether a drop-off fee applies to your van rental from The Venetian Hotel Las Vegas to the airport, review your booking confirmation before pickup. If the fee does not appear, no drop-off charge should be added at the counter.
What is the minimum age to rent a van at The Venetian Hotel Las Vegas?
The minimum age to rent a van at The Venetian Hotel Las Vegas without any surcharge is 25. Vans and minivans fall into a restricted vehicle class, meaning drivers under 25 are generally not permitted to rent them regardless of surcharge payment.
In Nevada, outside of New York and Michigan (which have specific state laws), rental companies set their own minimum age policies. For van and minivan categories specifically, all major rental partners, including Hertz, Enterprise, and Thrifty, which operate at The Venetian Hotel Las Vegas, restrict these vehicle classes to drivers aged 25 and older.
If you are between 21 and 24 years old and need a larger vehicle for your group, consider booking a full-size SUV or similar class instead, as those may be available with a young-renter surcharge depending on the partner. A daily young-renter fee applies for drivers aged 21 to 24 on eligible vehicle classes.
Regardless of age, all drivers must present a valid driver's license and a major credit card in their name for the security deposit at the counter.
How much is the security deposit for a van rental at The Venetian Hotel Las Vegas?
The security deposit for a van rental at The Venetian Hotel Las Vegas is a temporary hold placed on your credit card at pickup, not an actual charge. For standard vehicles in the United States, typical holds range from US$300 to US$400, but vans and larger vehicle classes often carry higher hold amounts.
The exact amount is determined by the rental company desk at The Venetian Hotel Las Vegas and may vary based on the specific van class, rental duration, and season. Hola Car Rentals cannot confirm the precise hold amount in advance.
Important requirements for the deposit:
- You must present a physical, major credit card with the driver's name printed on the card
- The card must be in the main driver's name
- Debit cards, prepaid cards, and virtual cards are not accepted for the hold
- Digital wallets such as Apple Pay or Google Pay are not accepted at the counter
The hold reduces your available credit until the rental company releases it after you return the van. Your bank controls how quickly the release posts, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined or has insufficient available credit.
Can I add an additional driver to my van rental at The Venetian Hotel Las Vegas?
Yes, you can add an additional driver to your van rental at The Venetian Hotel Las Vegas, but the additional driver must be present at the counter during pickup to show their valid driver's license and sign the rental agreement.
Whether the additional driver fee is included or charged at the counter depends on your specific rate. Check your booking confirmation for the line "Additional driver free of charge." If it does not appear, the following daily fees apply:
- Hertz, Thrifty, Dollar: US$13.50 per rental day, capped at US$189
- Enterprise, Alamo, National: US$15 per day
- Avis, Budget, Payless: US$13 per rental day, capped at US$65
All additional drivers on a van rental at The Venetian Hotel Las Vegas must meet the minimum age requirement of 25, as vans are a restricted vehicle class. Drivers under 25 may not be accepted as additional drivers for a van, regardless of surcharge payment.
Only drivers listed on the rental agreement are covered by the van's insurance protections. Never allow an unlisted person to drive the vehicle, as this can void your coverage entirely.
What travel assistance is included with my van rental at The Venetian Hotel Las Vegas?
Most van rental bookings made through Hola Car Rentals, including those at The Venetian Hotel Las Vegas, include travel assistance coverage provided by Terrawind Global Protection. This benefit is available to non-North American customers. Residents of the United States and Canada do not qualify for this benefit.
If you are driving your van rental from The Venetian Hotel Las Vegas and experience a medical emergency on the road, whether on the Las Vegas Strip, on I-15, or further out toward destinations like the Grand Canyon or Death Valley, this coverage can help.
Core benefits typically include:
- Travel insurance with medical coverage for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
To get help 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
This coverage does not replace CDW/LDW for damage to the van itself, nor does it cover third-party liability to others. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.
What fuel policy applies to a van rental at The Venetian Hotel Las Vegas?
Van rentals at The Venetian Hotel Las Vegas follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.
At pickup, verify the fuel gauge with the rental agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the garage.
When returning the van, refuel within approximately 10 miles of the return location. For returns to The Venetian Hotel Las Vegas self-parking garage, gas stations are accessible heading east on Flamingo Road or Tropicana Avenue. For returns to Harry Reid International Airport, refuel before reaching the Rent-A-Car Center on Gillespie Street.
If you return the van without a full tank, you may be charged:
- A fuel shortfall at the rental company's refueling rate, which is typically higher than retail pump prices
- A refueling service or administrative fee on top of the fuel cost
Keep your final fuel receipt showing the date, time, and station address. For after-hours van returns, leave the receipt in the key drop envelope and keep a photo of the full gauge on your phone as evidence.
Does my van rental at The Venetian Hotel Las Vegas include insurance coverage?
The insurance coverage included with your van rental at The Venetian Hotel Las Vegas depends on the rate plan you selected at booking. Check your Hola Car Rentals confirmation for the specific protections listed.
The two main types of coverage relevant to a van rental are:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the rental van from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people.
- Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the van. Some U.S. states require a minimum level of liability coverage, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended for van rentals at The Venetian Hotel Las Vegas.
CDW/LDW applies only to drivers listed on the rental agreement. Never allow an unlisted person to drive the van, as this can void your coverage. Report any incident to the rental company immediately using the number on your rental agreement.
What are the counter hours for van rentals at The Venetian Hotel Las Vegas?
The Hertz counter at The Venetian Hotel Las Vegas, which offers van rentals, operates daily from 7 a.m. to 4 p.m. The connected Palazzo location operates daily from 7 a.m. to 1 p.m.
There are no confirmed after-hours van pickup options at The Venetian Hotel Las Vegas. If you need to pick up or return a van outside these hours, contact the rental company directly using the number on your booking confirmation before your arrival date to confirm what arrangements, if any, are available.
A few planning tips for your van rental visit:
- Arrive early in the morning if possible, as the 10 a.m. to 1 p.m. window coincides with hotel checkout and tends to be the busiest period at the garage counters
- Allow 45 to 60 minutes from your room at The Venetian Hotel Las Vegas to driving away in the van, including the walk to the garage, paperwork, and vehicle inspection
- If your flight arrives late and you plan to pick up the van the same day, confirm the counter will still be open upon your arrival
Rental companies will generally hold your van reservation for up to 24 hours from the scheduled pickup time if you are delayed.
Can I drive my van rental from The Venetian Hotel Las Vegas to other states?
Yes, in most cases you can drive your van rental from The Venetian Hotel Las Vegas to neighboring states, but you must confirm this is permitted under your specific rental agreement before crossing any state line.
Nevada borders California, Arizona, Utah, Idaho, and Oregon. Driving a rental van into California is a common trip from The Venetian Hotel Las Vegas, for example to visit the Grand Canyon via Arizona or to reach Los Angeles via I-15. However, cross-border driving rules vary by rental partner and vehicle class.
Important points to check before driving the van out of Nevada:
- Review your rental agreement for any geographic restrictions or territory limitations
- Some rental partners restrict certain vehicle classes, including vans, from crossing into specific states or regions
- Entering a restricted area can void your CDW/LDW and liability coverage entirely
- Cross-border trips to Mexico or Canada are generally not permitted without prior written authorization from the rental company
If you plan to drive the van from The Venetian Hotel Las Vegas into California, note that California has cashless toll roads. Your van will have an electronic toll device on board, and you can choose an unlimited toll package or pay per use at the counter. Any tolls paid may be eligible for Hola Car Rentals Tolls Cashback.
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