Van Hire
in Winnipeg

Hola Car Rentals is a premium partner of the leading car hire companies in Winnipeg, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Winnipeg.

No. With Hola Car Rentals, all costs and charges for your booking in Winnipeg are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Winnipeg charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your van hire counter at Winnipeg Richardson International Airport (YWG) is located on the ground level of the four-level car park directly opposite the terminal building. No shuttle or train is required; it is a short walk from the arrivals hall.

Different brands have slightly different processes once you reach the car park level:

• Avis offers Preferred Service at the baggage reclaim counter or a parking garage kiosk, where a preprinted agreement and keys may be ready for you.
• Budget staff escort you directly to your van outside the terminal.
• Payless and other brands have staffed counters on the same ground level of the car park.

Counter hours vary by brand. Fox, for example, operates Monday through Friday 08:00 to 17:30. Avis is open until midnight on Sundays. Check your booking confirmation for the exact hours of your chosen brand before you travel, and plan your Winnipeg arrival accordingly.

No, there are no toll roads in Winnipeg or anywhere in the province of Manitoba. Renting a van in Winnipeg means you will not encounter any tolled highways, bridges, or express lanes during your trip within the province.

Because Manitoba has no toll infrastructure, there are also no cashless toll systems, transponder programmes, or congestion charges to worry about. You will not be enrolled in any toll programme by the rental partner, and no toll-related daily fees will appear on your van hire agreement for driving within Winnipeg or the surrounding region.

If your plans take you beyond Manitoba into provinces that do have tolled roads, such as Ontario's Highway 407 (407 ETR), toll charges could apply on that portion of your journey. In that case, the Tolls Cashback benefit included with your booking lets you claim up to 5% of your total booking value back for tolls paid. Keep your receipts and submit your claim to [email protected] within 30 days of returning your van.

To collect your van in Winnipeg you must present the following physical documents at the counter:

• Your original, unexpired driver's licence in the main driver's name.
• A major credit card with the driver's name printed on the card, used for the security deposit hold.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside Canada).

If your driver's licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Winnipeg van hire counter. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Every van hire booked through Hola Car Rentals includes the Tolls Cashback benefit, which reimburses up to 5% of your total booking value for tolls paid during your hire period.

Because Winnipeg and the rest of Manitoba have no toll roads, you will not pay any tolls while driving your van within the province. However, if your itinerary takes you into a neighbouring province with tolled roads, such as Ontario, the benefit applies to those charges.

To claim your cashback after returning your van in Winnipeg:

• Email [email protected] with the subject line: Tolls Cashback, followed by your reservation number.
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.
• Submit within 30 days of returning the van. Late submissions are not accepted.

Refunds are processed to the original payment method used for your booking and typically arrive within 7 to 10 working days after approval. The reimbursement is the lesser of the actual tolls paid or the 5% cap on your booking total.

When you pick up your van in Winnipeg, the rental partner will place a temporary authorisation hold on your credit card. For Canadian locations, this hold is typically between GBP 200 and GBP 300, though some Winnipeg locations may require a minimum authorisation of approximately GBP 400, particularly for larger vehicle classes such as vans.

A few important points to note:

• The hold is not a charge; it temporarily reduces your available credit until the rental partner releases it after you return the van.
• Your bank controls how quickly the hold disappears from your statement, which can take up to 15 working days after release.
• You must present a physical, major credit card with the driver's name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
• Bring a backup credit card in your name in case your primary card is declined.

The exact hold amount for your Winnipeg van hire is set by the rental partner at the counter and may vary by brand, vehicle class, and season. Confirm the amount with the agent before signing.

Yes, Winnipeg has unusually strict parking rules for large vehicles like vans, and they can catch visitors unawares.

Under Winnipeg's Parking By-law 86/2016, vehicles classified as large (those exceeding standard passenger car dimensions) are limited to a maximum of one hour of street parking, even in paid spaces. This applies throughout the city and makes extended stops in a rented van more challenging than in a typical saloon.

Residential areas have additional restrictions:

• Large vehicles are generally prohibited from parking in front yards unless they are actively loading or unloading, are positioned behind the front dwelling wall, and meet specific conditions.
• Recreational vehicles and vans face seasonal front-yard restrictions: none are permitted between 1 November and 14 May, and only one is allowed between 15 May and 31 October.

The Winnipeg Parking Authority enforces these rules 24 hours a day, 365 days a year, including on private residential driveways. If you need a temporary exemption for your van, you can call 311 to inquire about a restriction lift. Planning your stops carefully and using commercial loading zones where available will help you avoid fines during your Winnipeg van hire.

Yes, after-hours van returns are available at Winnipeg Richardson International Airport (YWG) for most major hire brands.

The standard after-hours return process works as follows:

• Drive your van to the car hire return area, following signs outside the terminal.
• Park and lock the van in the designated return bay.
• Place your keys and hire contract in the drop box located at the hire desk.
• Take all personal belongings with you before leaving.

Keep a photo of the van's condition, the fuel gauge showing a full tank, and the odometer reading before you walk away. This protects you in case any dispute arises after the Winnipeg counter staff process the return the following morning.

Note that counter hours vary by brand at Winnipeg Airport. Some brands, such as Fox, operate only Monday to Friday during daytime hours, while others like Avis have later closing times on certain days. Check your hire agreement for the specific drop-off instructions and drop box location for your brand, as these can differ between providers at YWG.

Van hires in Winnipeg follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

Here is what to do at each stage of your hire:

• At pickup: check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During the hire: use the correct fuel type as shown in the van. Keep fuel receipts in case of any dispute.
• Before returning to Winnipeg Airport: refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive.
• At return: take a photo of the full gauge and keep the final receipt showing the station address, date, and time.

If you return the van with less than a full tank, the rental partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a service fee. For after-hours drops at Winnipeg Airport, leave the fuel receipt in the key envelope and keep a copy for your records.

Most van hires booked through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to Canadian or US residents; it is available only to travellers from outside North America.

If you qualify, the coverage typically includes:

• Travel and medical insurance for up to 5 passengers.
• Legal assistance in the event of an accident during your Winnipeg van hire.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

This coverage is particularly useful if you experience a medical emergency or an accident while driving your van in Winnipeg or on roads leading out of the city. It does not cover damage to the hire van itself (that is handled by CDW/LDW) or liability to third parties (handled by LIS/ALI/SLI).

To use the assistance, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready. Check your booking confirmation for the exact terms and coverage limits that apply to your specific reservation.

Yes, a major credit card in the main driver's name is required to hire a van in Winnipeg. The card must have the driver's name physically printed on it and must be presented in person at the counter.

The credit card is used for the security deposit hold, which for Canadian locations is typically GBP 200 to GBP 300, and potentially higher for a van. Key rules to keep in mind:

• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit hold.
• The card must belong to the main driver; a third party's card is not permitted.
• Digital wallets such as Apple Pay or Google Pay are not accepted at the counter for the deposit.
• Make sure your card is enabled for in-person transactions in Canada and that your available credit is sufficient to cover the hold plus any expected charges.

Even if you prepaid your Winnipeg van hire online, you must still present a physical credit card at the counter when you collect the van. Bringing a backup credit card in your own name is strongly recommended in case your primary card is declined.

Yes, you can add an additional driver to your van hire in Winnipeg, either as part of your rate or for a fee paid at the counter.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, the daily fees for Winnipeg van hires vary by brand:

• Avis, Budget, and Payless: GBP equivalent of GBP 10 per hire day, capped at GBP 50.
• Hertz, Thrifty, and Dollar: GBP equivalent of GBP 11 per hire day, capped at GBP 150.
• Alamo, National, and Enterprise: GBP equivalent of GBP 12 per day with no stated cap.

The additional driver must be present at the Winnipeg pickup counter with their own valid driver's licence and any required IDP. They must sign the hire agreement before driving the van. Anyone who drives the van without being listed on the agreement is not covered by CDW/LDW or liability protections.

For Avis, Budget, and Payless hires in Winnipeg, the additional driver must be at least 25 years old at the time of pickup.

Yes, one-way van hires from Winnipeg to another city are possible, though a drop-off fee may apply depending on your destination and the rental brand you choose.

The drop-off fee is route-specific and is calculated at the time of booking. You will see it listed under the "To pay at destination" section during checkout and on your booking confirmation. Common patterns include:

• Winnipeg to another city within Manitoba: a drop-off fee may or may not apply depending on distance and brand.
• Winnipeg to a city in another province (for example, Regina or Calgary): a drop-off fee typically applies and can vary significantly by distance and vehicle class.
• Cross-border one-ways (for example, Winnipeg to a US city): these may be restricted or require prior approval from the rental partner. Check your confirmation carefully.

The drop-off fee for your Winnipeg van hire cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking. If the fee shown at the counter differs from your confirmation, keep all paperwork and contact support after completing the pickup.

No, pets are not permitted in rental vans in Winnipeg. Rental partners prohibit transporting animals in their vehicles, regardless of size or breed.

If a pet is found to have been in the van, the rental company may charge a cleaning fee at the end of your hire. This type of charge is considered a usage-based fee and is not covered by No Extra Charges© protection.

If you are travelling to Winnipeg with a pet, you will need to arrange alternative transportation or make separate arrangements for your animal before picking up your rental van. This restriction applies across all major rental brands operating at Winnipeg Richardson International Airport and any other Winnipeg pickup locations.