Thrifty Car Hire
in Downtown Miami

Hola Car Rentals is the only premium partner of the top car hire brands operating in Downtown Miami, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Downtown Miami.

No. With Hola Car Rentals, all costs and charges for your booking in Downtown Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Downtown Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Thrifty counter in Downtown Miami is located at 229 Southeast 2nd Street, Miami, FL 33131, approximately 0.1 miles from Bayfront Park Metromover Station.

Counter hours are:

• Monday to Friday: 08:00 to 17:00
• Saturday: 09:00 to 13:00
• Sunday: closed

There are no after-hours pickup or return options confirmed at this location, so plan your arrival and return within those windows. If you are arriving from Miami International Airport, the Downtown Miami Thrifty branch is approximately 6.3 miles from MIA, so factor in travel time. The location is walkable from Bayfront Park Station and accessible via Metromover or rideshare from nearby areas such as MiamiCentral.

To collect your Thrifty hire car in Downtown Miami, you must bring the following physical documents:

• A valid, original driver’s licence (not a digital copy)
• A major credit card (Visa or MasterCard are confirmed accepted at the Downtown Miami Thrifty location) in the main driver’s name, with the name printed on the card
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory and must be carried alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and is not valid without the original licence.

All documents presented at the Thrifty counter in Downtown Miami must be physical originals. Digital versions are not accepted.

Florida's toll roads are almost entirely cashless, and this applies throughout the Downtown Miami area and surrounding expressways including the Florida Turnpike and I-95 Express lanes. Your Thrifty hire in Downtown Miami will include an electronic toll device or a plate-based billing system.

At the Thrifty counter in Downtown Miami, you will typically have two options:

• Unlimited toll package: approximately US$13.99 per day or US$69.95 per week, covering all tolls during your hire
• Pay per use: tolls are captured via Toll-by-Plate (your licence plate is photographed at each gantry), then billed to your credit card along with administrative processing fees

If you decline the toll programme but still drive on a toll road, the charges plus fees will be posted to your card, sometimes days or weeks after the hire ends.

Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route. If you plan to use your own visitor toll pass, inform the Thrifty agent in Downtown Miami at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

Yes, all bookings made through Hola Car Rentals, including Thrifty hires in Downtown Miami, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Given that the Miami area has multiple cashless toll roads, including the Florida Turnpike and I-95 Express lanes, toll costs can add up quickly. This benefit helps offset those costs.

To claim your cashback after returning your Thrifty vehicle in Downtown Miami:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the hire agreement signed at the Thrifty counter, and a toll invoice or statement showing charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, drivers aged 20 to 24 are subject to a young driver surcharge at the Thrifty location in Downtown Miami. The fee is approximately US$25 per day, capped at US$98 for the hire period.

In the United Kingdom, the standard minimum age to hire without a surcharge is 25. Drivers under 25 should also be aware that most vehicle classes are restricted, with economy, compact, and intermediate categories typically being the only options available.

To prepare for your Thrifty pickup in Downtown Miami:

• Budget for the young driver fee on top of your prepaid rate
• Select an eligible vehicle class during booking
• Bring a valid driver’s licence and a major credit card in your name with sufficient available credit to cover both the young driver surcharge and the security deposit authorisation hold

The young driver surcharge is paid at the counter and is not included in your prepaid booking total.

When booking a Thrifty hire in Downtown Miami through Hola Car Rentals, your confirmation will detail exactly which coverages are included in your rate. Based on available information for the Downtown Miami Thrifty location, both the Collision Damage Waiver (CDW) excess and the Third Party Liability insurance excess are US$0, meaning no excess applies for those coverages on eligible bookings.

Here is what each coverage means:

• CDW (Collision Damage Waiver): reduces your financial liability for damage to the Thrifty hire vehicle itself, including theft and vandalism, subject to the terms in your hire agreement
• Third Party Liability (LIS/SLI): covers bodily injury and property damage you may cause to other people while driving the hire in Downtown Miami and beyond

CDW does not cover third parties, and LIS does not cover damage to the hire vehicle itself. They work together as a pair. Neither covers your personal belongings or injuries to yourself.

Always review your Hola Car Rentals confirmation before arriving at the Thrifty counter in Downtown Miami to confirm which coverages are active and whether any exclusions apply.

The fuel policy at the Thrifty location in Downtown Miami is full to full, and the starting tank is provided full at no charge.

This means you receive the car with a full tank and must return it full to avoid fuel charges. Here is how to handle it correctly:

• At pickup, confirm the fuel level is recorded as full on your hire agreement and take a photo of the dashboard
• During your hire, use the correct fuel type as shown in the vehicle
• Before returning to the Downtown Miami Thrifty location at 229 Southeast 2nd Street, refuel within approximately 10 miles of the return point so the gauge does not drop below full
• Keep your final fuel receipt as proof in case of any dispute

If you return the Thrifty vehicle in Downtown Miami with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a service fee.

Most Hola Car Rentals bookings, including Thrifty hires in Downtown Miami, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful given the ongoing major highway construction on I-395, I-95, and SR 836 in the Downtown Miami area, where an unexpected breakdown or accident on a complex interchange could leave you needing urgent support.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify. Always check your Hola Car Rentals confirmation for the exact terms and coverage limits that apply to your Thrifty hire in Downtown Miami.

When you pick up your Thrifty hire in Downtown Miami, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge but it reduces your available credit until your bank releases it after the hire ends.

For standard vehicles in the United Kingdom, typical holds range from approximately US$300 to US$400, though the exact amount at the Downtown Miami Thrifty location depends on the vehicle class, hire duration, and the partner's current policy. Hola Car Rentals cannot confirm the exact hold amount in advance.

Key requirements for the deposit at the Thrifty counter in Downtown Miami:

• A physical major credit card (Visa or MasterCard are confirmed accepted) in the main driver’s name, with the name printed on the card
• Sufficient available credit to cover the hold plus any expected charges
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit

After you return the vehicle, the hold is released. Your bank controls how quickly it reappears on your available credit, which can take up to 15 business days.

Yes, you can add an additional driver to your Thrifty hire in Downtown Miami, but the additional driver must be present at the counter at pickup with their own valid driver’s licence.

If your Hola Car Rentals confirmation does not include an additional driver free of charge, the fee for Thrifty (part of the Hertz group) is approximately US$13.50 per hire day, with a maximum charge of US$189 for the hire period. This fee is paid at the Downtown Miami Thrifty counter and is not part of your prepaid rate.

Requirements for adding a driver at the Downtown Miami Thrifty location:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must meet the minimum age requirements; drivers aged 20 to 24 may be subject to the young driver surcharge
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by the vehicle's protections. Anyone not named on the contract who drives the Thrifty car in Downtown Miami may void coverage.

Yes, one-way hires are possible with Thrifty, including from the Downtown Miami location, but a drop-off fee may apply depending on your return destination.

Here is how it works:

• Same-city routes, such as picking up in Downtown Miami and returning to Miami International Airport, often carry no drop-off fee
• Routes between different cities or states, such as Downtown Miami to Orlando or Fort Lauderdale, typically do incur a one-way drop-off fee
• Cross-border one-ways (for example, from Downtown Miami to a location outside the United States) may be restricted or carry significantly higher fees

When booking your Thrifty hire from Downtown Miami on the Hola Car Rentals website, any applicable drop-off fee will be shown on the rate details page under the section labelled "To pay at destination." This fee cannot be prepaid and is settled at the Thrifty counter.

If you change your return location after booking, the hire may be repriced and the drop-off fee recalculated. Always confirm the fee shown on your confirmation matches what the Thrifty agent presents at the Downtown Miami counter.

Yes, drivers picking up from the Thrifty location in Downtown Miami at 229 Southeast 2nd Street should be aware of significant ongoing highway reconstruction that is expected to continue through late 2027.

The main affected corridors near Downtown Miami include:

• I-395 (including the Signature Bridge rebuild): on-ramps and off-ramps have been relocated, with westbound access now requiring right turns at new signals past NE 14th Street rather than standard right-lane merges
• I-95 southbound and northbound: new left-side exits have been introduced, which can be disorienting if you are expecting standard right-lane exits
• SR 836 (Dolphin Expressway): double-decking separates express and local traffic, with new collector-distributor systems reducing weaving but creating unfamiliar lane configurations

These changes are phased, meaning ramp positions and signage may shift as construction progresses. First-time visitors driving a Thrifty hire out of Downtown Miami are strongly advised to use a GPS or navigation app with up-to-date maps and to allow extra time when navigating the Midtown Interchange area. Confirm your route before leaving the Thrifty counter.

The Thrifty location in Downtown Miami at 229 Southeast 2nd Street does not have confirmed after-hours return options. The counter closes at 17:00 on weekdays, at 13:00 on Saturdays, and is closed all day on Sunday.

If you need to return your Thrifty hire outside those hours in Downtown Miami, consider the following:

• Plan your return to arrive before closing time, especially on Saturdays when the counter closes at 13:00
• If an after-hours key drop is available, the instructions will be on your hire agreement; always photograph the vehicle condition and fuel gauge before leaving
• Returning the car after the agreed time without prior arrangement may result in additional day charges plus a late fee
• If you anticipate a late return, contact the Thrifty counter in Downtown Miami in advance or reach Hola Car Rentals support via WhatsApp at +1 (786) 999-8312

Note that the standard grace period for returns is approximately 30 minutes past the agreed return time. Beyond that window, extra time charges may apply. Always confirm return procedures directly with the Thrifty agent at pickup in Downtown Miami.