SUV Hire
in Mobile

Hola Car Rentals is the only premium partner of the top car hire brands operating in Mobile, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Mobile.

No. With Hola Car Rentals, all costs and charges for your booking in Mobile are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Mobile charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your SUV hire counter at Mobile Regional Airport (MOB), located at 8400 Airport Blvd, Mobile, AL 36608, is inside the terminal on the first floor, directly across from baggage claim. No shuttle or train is needed: after collecting your bags, walk a short distance to your partner brand's counter (Enterprise, Alamo, Budget, National, or Avis), present your documents, sign the hire agreement, and then walk to the adjacent vehicle lot to collect your SUV.

Budget operates at MOB with hours from 7:00 AM to 12:00 AM Sunday through Saturday, and Enterprise is open daily from 7:00 AM to 11:30 PM. If you arrive outside those windows, Budget offers a key drop for after-hours returns.

From arrival to driving away in your SUV, expect roughly 20 to 45 minutes depending on baggage claim speed and counter queue. Alamo's Accelerated Check-in programme can shorten that time if you enrolled before arrival.

To collect your SUV hire in Mobile, you must bring the following physical documents to the counter:

• Your original, unexpired driver's licence in the main driver's name
• A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security authorisation hold)
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence at all times during your SUV hire in Mobile.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the counter.

The minimum age to hire an SUV in Mobile without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire in Mobile but will be charged a daily underage fee and face vehicle-class restrictions that typically exclude full-size and premium SUV categories.

If you are 21 to 24 and hiring an SUV in Mobile, the available classes are generally limited to compact or intermediate SUV models. Research confirms that at Alamo's Mobile Regional Airport (MOB) location, all renters and additional drivers must be at least 21 years old.

Typical young-driver daily surcharges by partner brand:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189
• Alamo, National, and Enterprise: US$15 per day

If you are from Latin America or the Caribbean and are aged 21 to 24, certain Avis and Budget rates in Mobile may waive the underage fee for eligible compact and medium SUV categories. Check your booking confirmation to see if the waiver is shown.

Yes, there are toll roads in Alabama that can affect your SUV hire in Mobile, particularly if you plan to drive toward the Gulf Coast or other parts of the state.

Alabama uses the Alabama Freedom Pass system, which is separate from National networks like E-ZPass or SunPass. Key toll roads and their costs for standard 2-axle vehicles include:

• Foley Beach Express Toll Bridge (BEX): US$2.75
• Emerald Mountain Expressway (Dozier Road): US$1.75
• Montgomery Expressway Bridge: US$1.50
• Tuscaloosa Bypass (Joe Mallisham Parkway): US$1.50

Unlike many other U.S. states, Alabama toll booths still accept cash as well as card payments, so you are not forced into a cashless-only system. However, your SUV hire vehicle may already include an electronic toll device.

At the Mobile counter, you can choose an unlimited toll package (typically US$11 to US$25 per day depending on the partner brand) or pay per use, in which case the hire company will charge actual tolls plus an administrative processing fee after the hire ends. Review the hire agreement before signing to understand which option applies to your SUV.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your SUV hire in Mobile or anywhere else you drive in Alabama.

This is especially useful if your Mobile SUV hire takes you to toll roads such as the Foley Beach Express Toll Bridge (US$2.75 per crossing) or other Alabama Freedom Pass routes. You still pay tolls normally at the time of travel; Hola Car Rentals reimburses you afterwards.

To claim your cashback after returning your SUV in Mobile:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid

The refund is the lesser of your actual toll costs or 5% of your booking total. For example, if your Mobile SUV booking totalled US$500, the cap is US$25. If you paid US$18 in tolls, you receive US$18 back. Refunds are processed to your original payment method within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

Yes, Alabama's hands-free law applies to all drivers in Mobile, including those in a hire SUV. The law prohibits holding your phone to make calls, send texts, browse the internet, or watch video while driving. You may use a single-touch voice activation via Bluetooth, which most modern SUV hire vehicles support through their infotainment systems.

Key points for SUV hire drivers in Mobile:

• The law is enforced as a secondary offence, meaning police must first observe another violation such as swerving or unusually slow driving before pulling you over for phone use
• First offence fines start at US$50 plus 1 point on your driving record
• Repeat offences escalate to US$150 plus 3 points
• Points can affect your insurance record even if you are a visitor

If you are arriving from a country where hands-free laws are less strictly defined, be aware that the standard in Mobile is stricter than you may be used to. Connect your phone via Bluetooth before you start driving your SUV so you are ready to use voice commands without touching the device.

Yes, Mobile enforces zoning-based parking restrictions that can affect larger hire SUVs. The city prohibits commercial vehicles over 10,000 lbs GVWR from parking overnight on residential streets. While most standard hire SUVs fall below this threshold, very large or heavy-duty SUV models used commercially could be affected.

Additional restrictions to be aware of when parking your Mobile SUV hire:

• Only one personal-use work van is typically permitted on paved residential surfaces, which can surprise visitors expecting standard street parking
• Areas near the University of South Alabama have 24-hour enforcement with no-parking zones marked by hashed areas, pavements, and lawns
• Handicapped space violations in Mobile carry fines of US$200 and may result in towing
• A minimum 15-foot clearance from fire hydrants is required citywide

For your SUV hire in Mobile, the safest approach is to use designated off-street parking facilities rather than relying on residential street parking, particularly for overnight stays. If you are hiring a standard compact or mid-size SUV, you are unlikely to exceed the weight threshold, but always confirm the vehicle's GVWR on the hire agreement if you are unsure.

When you pick up your SUV hire in Mobile, the hire partner will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, this hold is typically US$300 to US$400, though the amount can be higher for larger or premium SUV categories.

Important things to know about the deposit for your Mobile SUV hire:

• The hold is a temporary authorisation, not a charge. It reduces your available credit until your bank releases it after the hire ends
• Banks can take up to 15 business days to reflect the release, sometimes longer
• Only a major credit card with the driver's name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• The card must be in the main driver's name and presented physically at the Mobile counter

To avoid issues at the Mobile counter, notify your bank of your travel plans in advance to prevent fraud blocks on an in-person authorisation. Bringing a backup credit card in your name is also recommended in case your primary card is declined. The exact hold amount for your specific SUV class and Mobile location will be confirmed by the hire agent at collection.

Most bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if something goes wrong during your SUV hire in Mobile or while driving through Alabama.

Core benefits typically included are:

• Travel and medical cover for up to 5 passengers
• Legal assistance in case of an accident involving your SUV
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover is designed for situations such as a medical emergency while driving your SUV on Alabama highways or a breakdown in a remote area where you need legal or logistical support. It does not cover damage to the hire SUV itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance cover during their Mobile SUV hire.

SUV hires in Mobile follow a Full-to-Full fuel policy. You receive the SUV with a full tank and must return it full to avoid additional charges.

Steps to follow for your Mobile SUV hire:

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Ask the agent for the nearest petrol stations to the return location at Mobile Regional Airport or your drop-off point
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt as proof in case of any dispute

If you return your Mobile SUV hire with less than a full tank, the hire partner will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus an administrative service fee. For after-hours returns at Mobile Regional Airport, Budget offers a key drop; leave your fuel receipt in the envelope and keep a photo of the full gauge on your phone.

Yes, you can add an additional driver to your SUV hire in Mobile, either at no cost if your rate includes it or for a daily fee paid at the counter.

Daily additional driver fees by partner brand in Mobile:

• Avis, Budget, and Payless: US$13 per day, capped at US$65
• Hertz, Thrifty, and Dollar: US$13.50 per day, capped at US$189
• Alamo, National, and Enterprise: US$15 per day

Check your booking confirmation before arriving at the Mobile counter. If it states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost.

Requirements for adding a driver to your Mobile SUV hire:

• The additional driver must be present at the Mobile counter at collection
• They must show a valid driver's licence and sign the hire agreement
• They must meet the minimum age requirement (21 at Alamo's Mobile location)
• For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old

Only drivers listed on the hire agreement are covered by the SUV's protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void cover.

Yes, Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) cover reduces your financial liability for damage to your hire SUV in Mobile from a collision, theft, or vandalism. Check your booking confirmation to confirm whether CDW/LDW is included in your rate and whether a deductible applies.

What CDW/LDW typically covers for your Mobile SUV hire:

• Collision damage to the hire SUV
• Theft or vandalism of the vehicle
• Repairs up to the vehicle's value, minus any applicable deductible

What it does not cover:

• Third-party liability, meaning injury or property damage you cause to others. You need LIS/ALI/SLI for that
• Damage from prohibited use such as off-road driving, DUI, or unauthorised drivers
• Tires, wheels, undercarriage, and roof damage are often excluded unless a specific add-on is purchased

At the Mobile counter, confirm CDW/LDW is listed on the hire agreement before signing. If an incident occurs during your Mobile SUV hire, prioritise safety, contact local authorities if needed, and notify the hire partner immediately using the number on your confirmation. Delayed reporting can invalidate the cover.

Yes, some partner brands offer SUV hire counters in Mobile at off-airport locations in addition to Mobile Regional Airport (MOB). Hertz and Dollar both operate at 1107 E Interstate 65 Service Rd S, Mobile, AL 36606, near the I-65 corridor. Thrifty has a location at 312 Schillinger Rd S, Mobile, AL 36608, in west Mobile.

Key differences between airport and downtown SUV hire pickup in Mobile:

• Airport (MOB): Counters are inside the terminal on the first floor, a short walk from baggage claim, with no shuttle needed. Immediate access to your SUV after paperwork
• Downtown and off-airport locations: You must arrange your own transport from the airport (taxi or ride-share) to reach the counter. There are no on-site airport shuttles connecting MOB or Brookley Aeroplex (BFM) to these locations

One practical consideration for your Mobile SUV hire: the city's residential zoning rules restrict very large commercial vehicles over 10,000 lbs GVWR from overnight street parking in some neighbourhoods. Standard hire SUVs are generally below this threshold, but if you plan to park in residential areas near downtown Mobile, confirm your SUV's weight class on the hire agreement. Airport collection remains the most straightforward option for most visitors arriving by air.