SUV Hire
in Fort Worth

Hola Car Rentals is the only premium partner of the top car hire brands operating in Fort Worth, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Fort Worth.

No. With Hola Car Rentals, all costs and charges for your booking in Fort Worth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Fort Worth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All hire companies offering SUV pickups at Dallas/Fort Worth International Airport (DFW) operate from a single consolidated Rental Car Centre located off-site from the terminals. You do not walk directly to a counter inside the terminal.

After collecting your luggage, follow the signs for "Rental Cars" or "Ground Transportation" to the lower-level kerbside area outside your terminal. Board the free purple shuttle bus marked "Rental Car Shuttle" at the designated stop. Shuttles run 24 hours a day, 7 days a week, every 8 to 15 minutes. You can track arrivals via the DFW airport app or website.

The journey from the terminal to the Rental Car Centre takes approximately 7 to 20 minutes depending on your terminal and traffic. Once at the centre, locate your SUV hire brand's counter, present your documents, and complete the agreement before driving away.

Allow at least 30 to 45 minutes from baggage reclaim to driving your Fort Worth SUV hire, especially during peak travel periods.

Yes, there are SUV hire counters in downtown Fort Worth at several city-centre branch locations, separate from Dallas/Fort Worth Airport.

Known downtown addresses include:

• 1001 Jones Street (Enterprise)
• 1001 Henderson Street (Avis/Budget)
• 814 Taylor Street Garage (Sixt, enter the garage and find the branch on the left)
• 917 Taylor Street
• 4851 South Freeway

Unlike the airport Rental Car Centre, these Fort Worth branches do not have a shuttle. You walk or drive directly to the address. However, opening hours are more limited than at the airport. For example, Sixt at 814 Taylor Street is open Monday to Friday 08:30 to 17:00, and weekends and public holidays 08:30 to 14:00. After-hours SUV collection is generally not available at downtown Fort Worth locations, so plan your arrival accordingly.

Confirm your specific branch hours on your booking confirmation before travelling to a downtown Fort Worth SUV counter.

To collect your SUV hire in Fort Worth, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

• Original, unexpired driving licence in the main driver’s name
• Passport or valid government-issued photo ID (required for international visitors)
• A major credit card with the driver’s name printed on the physical card, for the authorisation hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for foreign visitors)
• Any applicable entry visas matching your stay

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For other non-English licences, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

Debit cards and prepaid cards are not accepted for the security deposit on your Fort Worth SUV hire, even if you prepaid the booking online.

Fort Worth sits within the Dallas/Fort Worth metro area, which has one of the most extensive cashless toll networks in the United States. Cash toll booths are rare or nonexistent on most routes. The main toll systems you will encounter include:

• North Texas Tollway Authority (NTTA) with TollTag, covering the Dallas North Tollway and surrounding roads
• TxDOT's TxTag system on state-managed toll roads
• TEXpress Lanes on routes such as North Tarrant Express and I-635 LBJ Managed Lanes

Your Fort Worth SUV hire vehicle comes equipped with an electronic toll device. At collection, you have two options:

• Unlimited toll package: typically US$11 to US$25 per rental day, covering all toll usage during the hire
• Pay per use: the hire company charges each toll plus daily administrative or processing fees, which can accumulate quickly on the DFW metro road network

If you drive a toll road without enrolling in a programme, tolls are billed via licence plate photo to the hire company, which then charges you the toll plus fees, sometimes weeks after your hire ends. Texas has no congestion charges or emissions zones.

For light toll use of one or two gantries, pay-per-use may cost less. For frequent driving around Fort Worth and the DFW metro, the unlimited package is usually better value.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Fort Worth SUV hire.

Given the extensive NTTA, TxTag, and TEXpress toll networks around Fort Worth and the broader DFW metro, toll costs can add up quickly, making this benefit especially useful for SUV renters driving frequently across the region.

To claim your cashback:

• Email [email protected] within 30 days of returning your SUV
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during your hire period

The refund is calculated as the lesser of your actual toll costs or 5% of your booking total. For example, if your booking total is US$500, the cap is US$25. If you paid US$18 in tolls, you receive US$18 back. If you paid US$40, you receive US$25.

Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When you collect your SUV hire in Fort Worth, the hire company places a temporary authorisation hold on your credit card. This is not a charge, but it reduces your available credit until released after you return the vehicle.

For SUV hires in the United States, including Fort Worth, typical holds range from approximately US$300 to US$400 for standard vehicles. Premium or larger SUV classes may carry higher holds depending on the hire brand and location.

Important requirements for the deposit on your Fort Worth SUV hire:

• The card must be a major credit card (not debit or prepaid) with the driver’s name physically printed on the card
• The card must be in the main driver’s name
• You must have sufficient available credit to cover the hold plus any expected charges
• Digital wallets and virtual card numbers are not accepted at the counter

After you return your Fort Worth SUV, the hold is released by the hire company, but your bank controls when the credit reappears on your account. This can take up to 15 business days. Bringing a backup credit card in your name is strongly recommended in case your primary card is declined.

Yes, you can add an additional driver to your SUV hire in Fort Worth, either as an included benefit or for a daily fee paid at the counter, depending on your rate.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is included at no cost. If not included, daily fees vary by brand:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 (plus taxes)
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 (plus taxes)
• Alamo, National, and Enterprise: US$15 per day (plus taxes)

Requirements for adding a driver to your Fort Worth SUV hire:

• The additional driver must be present at the counter at collection
• They must show a valid driving licence and any required IDP
• They must meet the minimum age requirements for the location
• For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives your Fort Worth SUV, cover may be void.

Yes, drivers under 25 years old are subject to a young-renter surcharge when collecting an SUV hire in Fort Worth, and certain SUV classes may be restricted entirely.

In Texas, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire but will pay a daily young-renter fee at the counter. Drivers under 21 are generally not permitted to hire in Texas outside of New York and Michigan exceptions.

Vehicle class restrictions also apply to Fort Worth SUV hires for under-25 drivers. Premium SUVs, full-size SUVs, and specialised vehicles are typically restricted to renters aged 25 and older. Compact SUVs and intermediate SUVs are usually the only SUV categories available to younger drivers.

One exception applies to drivers aged 21 to 24 from Latin America or the Caribbean hiring through Avis or Budget. If your Hola Car Rentals confirmation explicitly states the underage fee is waived, and you are hiring an eligible vehicle category such as a compact SUV or medium SUV, the surcharge may not apply. This exception does not cover additional drivers aged 21 to 24 or travellers from Europe, Asia, or other regions.

Always check your confirmation for the exact surcharge amount and eligible vehicle classes for your Fort Worth SUV hire.

The insurance and coverage included with your Fort Worth SUV hire depends on the rate plan you selected at booking. Two main protections are relevant for most renters:

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the SUV itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving your Fort Worth SUV. Some U.S. states require a minimum level of liability to be included, but not all do. Adding supplementary liability cover of up to US$300,000 is strongly recommended.

Common exclusions for Fort Worth SUV hires include:

• Tires, wheels, undercarriage, and roof damage (often excluded unless a specific add-on is purchased)
• Damage caused by prohibited use such as off-road driving, DUI, or unauthorised drivers
• Personal injuries to you or your passengers (covered separately by PAI)
• Personal belongings inside the SUV (covered separately by PEC)

Review your Hola Car Rentals confirmation carefully to confirm which coverages are included in your specific Fort Worth SUV rate before collection.

Fort Worth SUV hires use a Full-to-Full fuel policy by default. You receive the SUV with a full tank and must return it full to avoid additional charges.

Steps to follow for your Fort Worth SUV hire:

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Ask the agent about the nearest fuel station to the return location so you can refuel close by before drop-off
• Refuel within approximately 10 miles or 15 km of the return point to avoid the gauge dropping before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return your Fort Worth SUV with less than a full tank, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee. SUVs have larger fuel tanks than saloons, so a shortfall can result in a significant charge.

For after-hours returns, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence.

Returning your SUV hire at Dallas/Fort Worth Airport follows a straightforward process through the consolidated Rental Car Centre.

When driving back to the airport, follow signs directing you to the Rental Car Centre. Drop off your SUV at the designated area for your hire brand within the centre, following any lane markings or staff instructions. An agent will typically inspect the vehicle and close out your agreement on the spot.

After returning your Fort Worth SUV, board the free purple shuttle bus from the upper-level kerb of the Rental Car Centre, marked by terminal letter, to return to your departure terminal. Shuttles run 24 hours a day, 7 days a week, every 8 to 15 minutes.

Before leaving the Rental Car Centre:

• Confirm the agent has closed your hire agreement and note any reference number
• Retrieve all personal belongings from the SUV
• Keep your final fuel receipt if you refuelled nearby
• Request a copy of the final hire receipt for your records

Allow at least 20 to 30 minutes from SUV drop-off to reaching your terminal, accounting for shuttle wait time and the journey back. The security deposit hold on your credit card will be released after the contract closes, though your bank may take up to 15 business days to reflect this.

Yes, one-way SUV hires are possible from Fort Worth, but a drop-off fee may apply depending on your return location, the hire brand, and the vehicle class.

Common patterns for Fort Worth SUV one-way hires:

• Fort Worth to another city in Texas (such as Houston, Austin, or San Antonio): a drop-off fee typically applies and varies by distance and SUV class
• Fort Worth to a different state: a drop-off fee usually applies and can be significant for larger SUV categories
• Cross-border one-ways (for example, into Mexico): often restricted or not permitted depending on the hire partner

The drop-off fee for your Fort Worth SUV hire is shown during the booking process on the rate details page under the "To pay at destination" section. It cannot be prepaid and is payable at the counter. This fee is separate from mileage, fuel, and tolls.

If you change your return location after booking, the fee may be recalculated and could increase. Always confirm the one-way fee on your booking confirmation before collection. If the counter charges a different amount than what was disclosed, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Fort Worth SUV hire, such as a medical emergency on the motorway or a situation requiring legal assistance after an accident.

Core benefits typically included are:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This cover is designed for situations that arise whilst travelling abroad. It does not cover damage to your Fort Worth SUV (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI).

To use the assistance during your Fort Worth SUV hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance coverage.