National Car Rental
in Edinburgh

Hola Car Rentals is the only premium partner of the leading car rental companies in Edinburgh, including National, giving you exclusive access to our All Inclusive+ rate. This rate offers additional benefits that no other company can match:

• Full vehicle coverage with no deductible (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance, covering up to GBP 100,000 for a maximum of 5 passengers in case of medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this at no extra cost, guaranteeing you a unique National rental experience with full protection and peace of mind throughout your trip in Edinburgh.

No. With Hola Car Rentals, all costs and charges for your National booking in Edinburgh are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Edinburgh charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

National car rental at Edinburgh Airport (EDI) operates from an off-airport location at 175 Jubilee Road, EH12 9FS, rather than from a counter inside the terminal building. After collecting your baggage, you will need to take a shuttle to reach the National branch.

To arrange your shuttle, use the courtesy phone or call the branch directly from the arrivals area. The ride to the off-site National facility takes only a few minutes. Allow at least 30 to 60 minutes from the time you land to the moment you drive away, accounting for baggage collection, the call, the shuttle wait, and paperwork at the Edinburgh counter.

When returning your vehicle at Edinburgh Airport, park in a National designated spot in the airport rental car parking area and leave your keys in the drop box on the wall of the Car Rental Centre beside the main doors before heading to the terminal.

To collect your National rental car in Edinburgh, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card (Visa, Mastercard, or American Express) with the driver's name printed on the physical card
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Proof of return travel, such as a round-trip flight itinerary showing your name and return date

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) alongside your original license. The IDP is a translation only and cannot be used without the original.

At Edinburgh Airport specifically, National accepts debit cards only when accompanied by a round-trip plane ticket or itinerary showing the renter's name and return date. All other Edinburgh locations require a major credit card. Digital copies of documents are not accepted at the counter; everything must be physical and original.

The minimum age to rent any vehicle with National in Edinburgh is 25 for most standard categories, including Mini, Economy, Compact, Intermediate, Standard, Small People Carriers, and Vans. For larger or premium vehicle categories, the minimum age is 30.

No young driver surcharge applies for renters who meet the minimum age threshold for their chosen vehicle class. However, if you are under 25, you will not be eligible to rent at National Edinburgh locations regardless of the vehicle type.

When booking, the Edinburgh National location will display the applicable age rules during the reservation process. If you are unsure whether your age qualifies for a specific vehicle category, confirm directly at the counter before finalizing your rental agreement.

When driving a National rental car from Edinburgh, toll roads in the UK operate primarily as cashless, electronic systems with no traditional payment booths. The main motorway toll you may encounter is the M6 Toll in the West Midlands, a 26-mile stretch that charges approximately GBP 8.30 to GBP 10.30 for a standard car depending on the zones used.

Beyond motorways, tolls also apply on certain tunnels and bridges across the UK. Many of these roads use number plate recognition, billing you after your journey rather than at the point of crossing. If you do not pay a pay-later toll during your rental period, you may receive a fine as well as an additional administrative charge from National.

Tolls are the driver's responsibility unless your rental agreement states otherwise. Some rental companies offer a pre-paid unlimited toll program at a fixed daily rate; if you decline this and still use electronic toll roads, you will be charged the tolls at the highest undiscounted rate plus a processing fee.

If you drive from Edinburgh into London, the London Congestion Charge and Clean Air Zone rules may also apply depending on your route and vehicle type. Always confirm with the National counter which charges apply to your planned journey.

Yes, you can add an additional driver to your National rental in Edinburgh, but the extra driver must be present at the counter at the time of pickup with their own valid driver's license and any required identification.

At Edinburgh Airport (175 Jubilee Road), National charges an additional driver fee of GBP 19.11 per day for airport and premium locations. At other Edinburgh National locations, the fee is GBP 15.60 per day. Both the main driver and the additional driver must sign the rental agreement before the additional driver is covered under the contract.

Important rules to keep in mind:

• The additional driver must meet the same minimum age requirements as the main driver
• If the additional driver's license is not in English or uses a non-Latin alphabet, an IDP is required
• Only drivers listed on the rental agreement are covered by protections such as CDW/LDW
• If someone drives who is not named on the contract, coverage may be void

Check your booking confirmation to see whether your rate includes one additional driver at no extra cost before arriving at the Edinburgh National counter.

When you pick up your National rental car in Edinburgh, the counter will place a temporary authorization hold on your major credit card. This hold is separate from your prepaid booking cost and reduces your available credit until it is released after you return the vehicle.

Typical security deposit holds in the United Kingdom range from GBP 300 to GBP 400 for standard vehicle categories. At National Edinburgh locations, the hold amounts vary by vehicle class:

• Mini, Economy, Compact, Standard, and Small People Carriers: approximately GBP 200
• Large People Carriers, Compact Elite, large SUVs, and Premium vehicles: approximately GBP 500
• Luxury and Executive vehicles: approximately GBP 1,000

The hold is not a charge; it is released once you return the car and the rental agreement is closed. Your bank controls how quickly the funds become available again, which can take up to 15 business days.

Only a major credit card (Visa, Mastercard, or American Express) with the driver's name printed on the physical card is accepted for the deposit at Edinburgh National locations. Debit cards, prepaid cards, and virtual cards are not accepted for the security hold.

Yes, you can pick up a National rental car in Edinburgh and return it to a different UK location, but a one-way drop-off fee will apply. This fee varies based on the vehicle category, the specific Edinburgh pickup location, the destination, and the rental dates.

The exact one-way fee for your Edinburgh National booking is displayed during the reservation process on the booking details page, listed under the section showing charges due at the destination. It cannot be prepaid and is settled at the counter when you pick up the vehicle.

A few important points to keep in mind:

• Cross-border one-way rentals (for example, taking a National vehicle from Edinburgh to a location outside the UK) may be restricted or subject to a separate cross-border authorization fee
• Changing your drop-off location after booking may reprice the entire rental and recalculate the one-way fee
• If the counter charges a different fee than what appeared on your confirmation, keep all paperwork and contact support after the rental ends

Always confirm the one-way fee shown on your Edinburgh National booking confirmation before arriving at the counter.

Edinburgh's historic city center has a dense network of one-way streets that can be confusing for first-time drivers, particularly around areas linking Holyrood to Lochend Parks and along streets such as Morrison Street, where long detours for cars are common.

One important local rule that surprises many drivers is contraflow cycling. On many of Edinburgh's one-way streets, cyclists are legally permitted to travel in the opposite direction to motor vehicles. These contraflow cycle lanes are often marked with red-chipped surfacing and dedicated signage at junctions. As a National rental car driver, you must:

• Expect cyclists coming toward you on streets that appear to be one-way for cars
• Yield to cyclists in contraflow lanes
• Watch for physical segregation or signage at junctions that separates cycle and motor traffic

Some Edinburgh streets also operate as one-way for cars in one direction while allowing two-way motor access at certain points, a design used to manage access without trapping vehicles. This system is common in the heritage core of Edinburgh and differs significantly from simpler one-way layouts found in other UK cities.

Taking a few minutes to review your planned route through central Edinburgh before setting off in your National rental car will help you avoid unexpected turns and detours.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to your National rental in Edinburgh as well. This benefit is particularly useful if you experience a medical emergency or need legal assistance following a road incident while driving in Scotland or elsewhere in the UK.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach the assistance team 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free or collect) or contact them via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Please note that this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the National rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Always check your Edinburgh booking confirmation for the exact terms and coverage limits that apply to your reservation.

National rental cars in Edinburgh operate under a Full-to-Full fuel policy. This means you receive the vehicle with a full tank and must return it with a full tank to avoid additional charges.

Here is what to do at each stage of your Edinburgh rental:

• At pickup: check the fuel gauge with the National agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the gauge and odometer
• During the rental: use the correct fuel type for your vehicle. Petrol prices in Edinburgh average around 154.9p per litre, broadly in line with UK National averages, with supermarket forecourts typically offering slightly lower prices
• Before return: refuel within approximately 10 miles or 15 km of the Edinburgh return location so the gauge does not drop below full before you arrive. Keep your receipt as proof

If you return the National vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus an administrative service fee. Keeping your final fuel receipt with the station address and timestamp is the best way to protect yourself against any dispute at the Edinburgh counter.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which means you can recover up to 5% of your total booking value for tolls paid during your National rental in Edinburgh or anywhere else you drive in the UK.

While Edinburgh itself does not have local toll roads, driving your National rental car to other parts of the UK may involve toll charges. For example, the M6 Toll in the West Midlands charges approximately GBP 8.30 to GBP 10.30 for a standard car, and certain bridges and tunnels across the country also carry fees.

To claim your Tolls Cashback after returning your Edinburgh National rental:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are processed to your original payment method and typically arrive within 7 to 10 business days after approval. Claims submitted after 30 days will not be accepted.

By law, all National rental vehicles in Edinburgh and across the UK must include third-party liability insurance, which covers bodily injury and property damage you may cause to other people while driving. This statutory liability is included in the rental price and is valid across the UK and European Union.

Depending on the rate you selected for your Edinburgh National booking, Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) may also be included. CDW/LDW reduces your financial liability for damage to the rental vehicle itself in the event of a collision, theft, or vandalism, subject to any applicable deductible or excess shown on your rental agreement.

Key points to confirm at the Edinburgh National counter:

• Check your booking confirmation to see whether CDW/LDW is listed and whether a deductible applies
• CDW/LDW does not cover third-party injuries or property damage to others; that is handled by the included liability insurance
• Tires, wheels, undercarriage, and roof damage are commonly excluded from standard CDW/LDW
• Only drivers named on the rental agreement are covered

If you want additional protection beyond the statutory minimum, supplemental liability coverage (LIS/SLI) can be added at the Edinburgh National counter. Review your confirmation carefully before pickup so you know exactly what is and is not covered.

If you need to return your National rental car at Edinburgh Airport outside of regular branch hours, the process differs from a standard daytime return. The National off-airport facility is located at 175 Jubilee Road, EH12 9FS.

For after-hours returns at Edinburgh Airport, the standard procedure is:

• Drive to the airport rental car parking area and park in a National designated spot
• Place your keys in the drop box located on the wall of the Car Rental Centre beside the main doors
• Keep a photo of the vehicle's condition and the odometer before leaving
• Retain your fuel receipt if you refueled before returning

Be aware that when you drop off a National vehicle after hours at Edinburgh Airport, the vehicle will not be formally inspected until the branch reopens. Any damage noted during the subsequent inspection may still be attributed to your rental period, so documenting the car's condition with photos at the time of return is strongly recommended.

If you have any doubt about the after-hours process for your specific Edinburgh National booking, check your rental agreement for the instructions provided at pickup, as procedures can vary. Planning your return time to fall within branch operating hours whenever possible is the safest approach.