Minivan Rental
Honolulu

Hola Car Rentals is the only premium partner of the top car rental brands operating in Honolulu, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting a minivan:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected minivan rental experience and peace of mind throughout your trip in Honolulu.

No. With Hola Car Rentals, all costs and charges for your minivan booking in Honolulu are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a minivan or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Honolulu charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All minivan rentals at Honolulu Airport (HNL) are handled at the Consolidated Rent-A-Car facility, known as CONRAC, located at 300 Rodgers Boulevard, Honolulu, HI 96819.

After collecting your baggage, follow the Rental Car or CONRAC Shuttle signs to the free shuttle pickup area:

• Terminal 1: ground level median at the blue and white curb, across from Baggage Claims 8 and 9
• Terminal 2: across from Baggage Claim 18, or directly across from Claims 26 and 31. You can also walk via signed paths from Terminal 2.
• Terminal 3: outside the building

The free shuttle runs approximately from 04:00 to midnight and takes about 5 to 10 minutes to reach CONRAC. Once there, proceed to Level 2 and find your rental brand's counter. Bring your physical driver's license, major credit card in the main driver's name, and your booking confirmation. After completing paperwork and inspecting the minivan for any pre-existing damage, you can drive away. Plan for roughly 30 to 60 minutes total from baggage claim to leaving in your minivan, depending on wait times.

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Hawaii, so your minivan rental in Honolulu will not encounter any tolls during normal island driving.

Unlike many mainland U.S. destinations, Hawaii has no electronic toll systems, cashless toll lanes, or congestion charges. There are no transponder programs, no pay-per-use toll devices, and no city-center driving fees similar to those found in other states.

This means you will not need to enroll in any toll program at the CONRAC counter in Honolulu, and you will not receive any post-rental toll billing for driving on Oahu's roads.

If you plan to drive your minivan rental to other U.S. destinations before or after your Honolulu trip where tolls do apply, the Tolls Cashback benefit included with your booking can reimburse up to 5% of your total booking value for tolls paid. Keep your toll receipts and submit a claim within 30 days of returning the vehicle.

To pick up your minivan rental at the CONRAC facility in Honolulu, you must bring the following physical documents:

• Original, unexpired driver's license in the main driver's name
• Physical major credit card with the driver's name printed on the card, for the security deposit hold
• Passport or valid government photo ID (required for international visitors)
• Booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the U.S.)

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory. If your license is in a non-English Latin script, an IDP is strongly recommended. The IDP is a translation document only and must be carried alongside your original license, not as a replacement.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Honolulu rental counter. Debit and prepaid cards are not accepted for the security deposit hold on your minivan rental.

Yes, the Tolls Cashback benefit is included with every minivan rental booked through Hola Car Rentals, including rentals based in Honolulu.

Because Hawaii has no toll roads, you will not pay any tolls while driving your minivan on Oahu. However, if your trip involves driving in other U.S. regions where tolls apply, such as California, Florida, or Texas, the cashback benefit still applies to those toll charges incurred during your rental period.

Here is how it works:

• Hola Car Rentals reimburses the lesser of the total tolls you paid or up to 5% of your total booking value
• Example: if your Honolulu minivan booking totals US$600, the cap is US$30
• Submit your claim by emailing [email protected] within 30 days of returning the vehicle
• Include your reservation confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid
• Refunds are processed to your original payment method within 7 to 10 business days after approval

Late submissions received after 30 days are not accepted, so keep your toll receipts throughout your rental.

When driving a minivan rental in Honolulu, the maximum freeway speed limit in Hawaii is 55 mph, which is lower than the 65 to 75 mph limits common on mainland U.S. interstate highways.

Additional speed limits to keep in mind:

• Residential areas: 25 mph
• School zones: 25 mph
• These lower limits reflect the island's narrower road infrastructure and high pedestrian and cyclist activity, which continues even during early morning and late-night hours

Driving a large minivan rental in Honolulu requires extra attention to these limits, as enforcement is active across the island. Speeding fines and traffic violations are the renter's personal responsibility and are not covered by any rental insurance or the No Extra Charges© guarantee. Any fines incurred during your minivan rental in Honolulu will be billed to your credit card after the rental ends, often with an additional administrative processing fee from the rental company.

No, drivers under 25 cannot rent a minivan in Honolulu. Minivans are a restricted vehicle class across all major rental partners at the CONRAC facility in Honolulu, and this class is reserved for renters aged 25 and older.

In the United States, rental companies restrict vehicle categories such as minivans, full-size SUVs, vans, convertibles, and premium cars to drivers who are at least 25 years old. This applies at the Honolulu Airport rental counters regardless of the partner brand.

If you are between 21 and 24 years old, you may still rent in Honolulu, but you will be limited to smaller vehicle classes such as economy, compact, intermediate, or compact SUV. A young-renter surcharge will also apply as a daily fee at the counter.

Drivers under 21 cannot rent in Hawaii except in New York and Michigan, which have specific state-law exceptions that do not apply to Honolulu. If you need to transport a larger group in Honolulu, the primary driver on the minivan reservation must be 25 or older.

Your minivan rental in Honolulu follows a Full-to-Full fuel policy by default. You receive the minivan with a full tank and must return it full to avoid additional charges.

Steps to follow:

• At pickup at the CONRAC facility in Honolulu, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the CONRAC return location before dropping off the minivan
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

Note that many gas stations in Honolulu close by 10:00 p.m., which differs from mainland areas where 24-hour fuel availability is common. Plan your refueling stop in advance, especially for late-night returns of your minivan rental.

If you return the minivan below the recorded fuel level, the rental partner may charge a fuel shortfall at their own refueling rate, which is typically higher than retail pump prices, plus an administrative service fee.

Yes, most bookings include travel assistance coverage that can help in the event of an incident or emergency during your minivan rental in Honolulu, provided through Terrawind Global Protection.

Core benefits typically included are:

• Medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage is designed for travelers renting abroad and is particularly useful given that Honolulu is an island destination where reaching assistance quickly can be more challenging than on the mainland. If an incident occurs during your minivan rental in Honolulu, contact the assistance line first before incurring expenses, as some reimbursements require prior authorization.

To reach assistance 24 hours a day: call +1 888 980 9992 (toll-free), WhatsApp +1 208 910 1001, or email [email protected]. Have your Hola Car Rentals confirmation number ready.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the rental minivan itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Check your booking confirmation for the exact terms applicable to your reservation.

When picking up your minivan rental at the CONRAC facility in Honolulu, the rental partner will place a temporary authorization hold on your credit card as a security deposit. For standard rentals in the United States, typical holds range from approximately US$300 to US$400, though the amount for a minivan may be higher given the vehicle class.

Key points to know before arriving at the Honolulu counter:

• The hold is a temporary authorization, not a charge. It reduces your available credit until your bank releases it after the rental ends.
• Only a physical major credit card in the main driver's name with the driver's name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted.
• Release timing after returning the minivan in Honolulu is controlled by your bank and can take up to 15 business days to appear back on your statement.
• Bring a backup credit card in case your primary card is declined or does not have sufficient available credit.
• Notify your bank of your travel to Hawaii before arriving to prevent fraud blocks on the authorization.

The exact hold amount is set by the rental partner desk in Honolulu and cannot be confirmed in advance. Always ask the counter agent to confirm the authorization amount before they process your card.

Yes, you can add an additional driver to your minivan rental in Honolulu, either as an included benefit depending on your rate or by paying a daily fee at the CONRAC counter.

If your booking confirmation states that an additional driver is included, no extra fee applies for the first extra driver. If it is not included, daily fees vary by partner:

• Avis, Budget, and Payless: US$13 per rental day, capped at US$65 (plus taxes)
• Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189 (plus taxes)
• Alamo, National, and Enterprise: US$15 per day (plus taxes)

Requirements for adding a driver to your Honolulu minivan rental:

• The additional driver must be physically present at the CONRAC counter at pickup
• They must present a valid driver's license and sign the rental agreement
• They must meet the minimum age requirement of 25 for a minivan rental in Honolulu
• If their license is not in English or uses a non-Latin alphabet, an IDP is required

Only drivers listed on the rental agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the minivan in Honolulu may void coverage entirely.

When renting a minivan in Honolulu, two main types of coverage are worth understanding before you arrive at the CONRAC counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the minivan itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the minivan in Honolulu. Note that not all U.S. states require rental companies to include minimum liability coverage, so confirming this on your booking confirmation is important. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your minivan rental.

Common exclusions to be aware of for your Honolulu minivan rental:

• Tires, wheels, and undercarriage damage are often excluded from CDW/LDW
• Driving under the influence or off permitted roads voids coverage
• Only drivers named on the rental agreement are covered
• Incidents must be reported to the rental partner immediately

Check your booking confirmation to see which coverages are already included in your rate before accepting or declining anything at the Honolulu counter.

To return your minivan rental at Honolulu Airport, drive to the CONRAC facility at 300 Rodgers Boulevard, Honolulu, HI 96819, and follow the rental car return signs to your rental company's designated area within the facility.

Steps for a smooth return:

• Refuel the minivan within approximately 10 miles of CONRAC before arriving, as the Full-to-Full fuel policy requires a full tank at return. Note that many Honolulu gas stations close by 10:00 p.m., so plan ahead for late returns.
• Follow rental car return signage from the main road into CONRAC and look for your brand's designated return lane
• Have a staff member inspect the minivan with you and confirm the fuel level and vehicle condition
• Keep your final rental receipt showing the return time and any charges

For after-hours returns of your Honolulu minivan rental, a key drop-box is available at CONRAC. Leave the keys in the envelope provided and keep a photo of the fuel gauge and odometer as evidence. Be aware that liability for the minivan may continue until the rental company officially checks it in during business hours.

If you need to catch a shuttle back to the terminal after returning the minivan, allow extra time, particularly from Terminals 1 and 3.

No, a standard one-way minivan rental from Honolulu to another Hawaiian island is generally not permitted or available through major rental partners, as inter-island vehicle transport requires shipping the vehicle by barge, which rental companies do not allow.

Each Hawaiian island operates as a separate rental market. If you need a minivan on another island such as Maui or the Big Island, you would need to book a separate minivan rental at that island's airport rather than attempting a one-way drop-off from Honolulu.

For one-way minivan rentals within Oahu, such as picking up at Honolulu Airport and returning to a different location on the same island, availability and any applicable drop-off fees depend on the specific route and rental partner. During the booking process, any one-way or drop-off fee will be shown under the To Pay at Destination section of your confirmation. This fee cannot be prepaid and is paid directly at the Honolulu counter.

If you are considering a one-way minivan rental from Honolulu to a mainland U.S. destination, this is not possible given the island's geography. Always confirm your intended return location when booking your Honolulu minivan rental to avoid unexpected fees or restrictions at the CONRAC counter.