Minivan Hire
in Virginia

Hola Car Rentals is the only premium partner of the top car hire brands operating in Virginia, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Virginia.

No. With Hola Car Rentals, all costs and charges for your booking in Virginia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Virginia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Several major brands offer minivan hires at Virginia's main airports. At Washington Dulles International (IAD) in northern Virginia, multiple brands are available through aggregator listings, with models such as the Chrysler Pacifica and Toyota Sienna typically starting around US$52 to US$61 per day including taxes and fees. At Richmond International (RIC), Budget is among the brands offering minivans, with deals from around US$93 total. At Norfolk International (ORF), Avis, Hertz, Budget, and Enterprise all operate counters and list minivan options.

• Washington Dulles (IAD): multiple brands via aggregators, Chrysler Pacifica and Toyota Sienna available
• Richmond International (RIC): Budget and others, from approximately US$93 total
• Norfolk International (ORF): Avis, Hertz, Budget, Enterprise, from approximately US$221 total
• SIXT offers 7-, 8-, and 9-passenger minivan options statewide across Virginia

Minivan availability is strongest at these three airport hubs. If you need a minivan in a smaller Virginia town, check availability carefully before booking, as options outside major airports may be limited.

At Norfolk International Airport (ORF) in Virginia, minivan hire counters for Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty are located on the first floor of the terminal, past the baggage claim area. Counters are open from 4:30 AM until the last arriving flight nightly.

When you land, collect your bags, then follow the car hire signs to the first-floor counter area. Present your booking confirmation, valid driving licence, and a physical major credit card in the main driver’s name to complete the minivan collection process. The credit card is required for the authorisation hold.

• Counter location: first floor, post-baggage claim
• Hours: 4:30 AM to last arriving flight, daily
• Brands on-site: Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Thrifty

If you are arriving at Richmond International (RIC) instead, Budget operates there with minivan options; counter hours run from 6:30 AM to midnight on weekdays. After-hours returns at RIC are handled via a Fastbreak drop box where you record mileage and fuel level, leave the agreement, and receive a mailed confirmation within 48 hours.

To collect a minivan hire in Virginia, you must bring the following physical documents to the counter:

• Original, unexpired driving licence in the main driver’s name
• Physical major credit card with the driver’s name printed on the card, for the authorisation hold (debit and prepaid cards are not accepted)
• Passport or valid government photo ID
• Booking confirmation or printed voucher
• Round-trip flight or cruise tickets

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Roman alphabet, an IDP is recommended but not strictly required for hiring a minivan in Virginia.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the counter. Make sure the name on your licence, passport, and credit card all match, as mismatches can cause delays or denial at the Virginia minivan collection counter.

Yes, Virginia has several toll roads that minivan renters will likely encounter, particularly in the northern Virginia and Richmond areas.

The primary electronic toll system in Virginia is E-ZPass. Key toll roads include:

• Powhite Parkway: US$0.75 for standard 2-axle vehicles
• Chesapeake Expressway (16 miles): US$4.00 for 2-axle vehicles
• Pocahontas Parkway: US$4.85 for 2-axle vehicles
• I-66, I-495, I-95, and I-395 Express Lanes: dynamic pricing based on real-time traffic
• I-66 between I-495 and Washington D.C.: fully electronic tolling during peak hours

Because a minivan is typically a 2-axle vehicle, standard 2-axle rates apply on most Virginia toll roads. All hire vehicles in Virginia come equipped with an electronic toll device. At the counter you can choose a hire company toll programme such as Budget e-Toll (US$6.95 per day plus actual tolls) or Enterprise TollPass (US$4.95 per day). If you decline the programme and drive a toll road, the hire company will bill the toll amount plus an administrative processing fee to your credit card after the hire ends. Toll charges can appear weeks after you return the minivan.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Virginia minivan hire.

Virginia has several toll roads, including the Powhite Parkway, Chesapeake Expressway, Pocahontas Parkway, and the dynamic-priced I-66 and I-95 Express Lanes. Any tolls you pay on these roads during your minivan hire are eligible for the cashback claim.

To claim your refund:

• Email [email protected] within 30 days of returning the minivan
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your Virginia minivan hire; you still pay tolls normally and claim reimbursement afterwards.

If you drive through a toll road in Virginia without paying and without enrolling in a hire company toll programme, the Virginia Department of Transportation will issue a violation notice. The consequences depend on which toll facility issued the violation.

Because nearly all toll roads in Virginia are now cashless and fully electronic, there is no option to pay cash at most booths. Your hire minivan will have an electronic toll device installed. If you did not activate a toll programme at the counter, the hire company will typically charge the toll amount plus an administrative processing fee to the credit card on file after the hire ends.

To avoid unexpected charges on your Virginia minivan hire:

• Ask the counter agent about the toll programme options at collection
• Consider enrolling in the hire company's toll service if you plan to use I-66, I-95, or other major Virginia toll roads
• Keep any toll receipts or transponder statements, as these are needed if you later claim Tolls Cashback

Toll charges can appear on your card days or even weeks after you return the minivan, as toll agencies process invoices in batches.

Yes, there is a minimum age requirement to hire a minivan in Virginia, and it is stricter than for smaller vehicle classes.

Minivans fall into a restricted vehicle category. Most hire partners in Virginia require the main driver to be at least 25 years old to hire a minivan. Drivers aged 21 to 24 are generally not permitted to hire a minivan in Virginia, even if they qualify for smaller vehicle classes with a young-driver surcharge.

Key points to know:

• Age 25 and over: eligible to hire a minivan in Virginia with no age surcharge
• Ages 21 to 24: minivans are typically restricted; only economy, compact, and intermediate classes are usually available with a young-driver surcharge
• Ages under 21: not eligible to hire in Virginia

Virginia does not have a state law equivalent to New York or Michigan that requires hire companies to rent to drivers under 25, so the standard partner policy of 25 minimum for minivans applies statewide. If you are between 21 and 24 and need to transport a large group in Virginia, check with the specific hire brand at your collection location, as policies can vary slightly by partner.

When you collect a minivan hire in Virginia, the hire company will place a temporary authorisation hold on your credit card as a security deposit. For standard hires in the United States, this hold is typically around US$300 to US$400, though the exact amount can be higher for a minivan or premium vehicle class depending on the brand, airport location, and season.

Important things to know about the deposit for your Virginia minivan hire:

• The hold is a temporary authorisation, not a charge; it reduces your available credit until released
• Only a physical major credit card in the main driver’s name with the driver’s name printed on the card is accepted; debit and prepaid cards are not accepted
• After you return the minivan, the hold is released, but your bank may take up to 15 business days to reflect the release
• Bring a backup credit card in case your primary card is declined

If you prepaid your Virginia minivan booking online, a security deposit hold is still required at the counter. Notify your bank of your travel plans before arriving in Virginia to avoid the authorisation being flagged as a suspicious transaction.

Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be especially useful if something goes wrong during a minivan road trip across Virginia's highways and rural areas.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If your minivan breaks down on a remote stretch of I-64, I-95, or a rural Virginia road, or if a passenger requires emergency medical attention, you can reach the assistance line 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This benefit applies to non-North American customers. Travellers who are residents of the United States or Canada do not qualify for this travel assistance coverage. Always check your booking confirmation for the exact terms, limits, and any exclusions that apply to your Virginia minivan hire.

When hiring a minivan in Virginia, two main types of coverages are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the minivan itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly shows zero. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the minivan in Virginia. Some U.S. states require hire companies to include a state-minimum liability amount, but not all states do. Virginia does not mandate a specific minimum that guarantees full coverage, so adding supplementary liability is strongly recommended, especially when driving a larger vehicle like a minivan on busy Virginia interstates such as I-95 or I-66.

• CDW/LDW: protects the minivan itself; check your deductible
• LIS/ALI/SLI: protects third parties; recommended for Virginia minivan hires
• Neither covers your personal injuries (PAI) or belongings (PEC)

Review your booking confirmation to see which coverages are already included in your Virginia minivan rate before accepting or declining anything at the counter.

The standard fuel policy for a minivan hire in Virginia is Full-to-Full. You receive the minivan with a full tank and must return it full to avoid additional charges.

Steps to follow for your Virginia minivan hire:

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
• Keep the final fuel receipt showing the date, time, and station address
• For after-hours returns at locations like Richmond International (RIC), leave the receipt in the drop envelope and keep a photo of the full gauge

If you return the minivan in Virginia with less than a full tank, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee. Using the correct fuel type is also important; wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Yes, you can add an additional driver to your minivan hire in Virginia, either as an included benefit or for a daily fee depending on your rate.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is covered at no cost. If it is not included, the daily fees for Virginia minivan hires are:

• Avis, Budget, Payless: US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes
• Alamo, National, Enterprise: US$15 per day plus taxes

The additional driver must be present at the Virginia collection counter with a valid driving licence and any required documents. They must sign the hire agreement before driving the minivan. If their licence uses a non-Latin alphabet, an International Driving Permit is also required.

For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old. Any driver not listed on the hire agreement is not covered by the minivan's insurance protections, so always add every person who will drive during your Virginia trip.

Hiring a minivan in Virginia involves several state and local fees on top of the base rate. Virginia applies a 4% tax on gross proceeds for hire vehicles under 26,001 lbs GVWR, which covers standard minivans. An additional 2% fee applies to daily hires in the state.

At airport locations such as Richmond International (RIC), Norfolk International (ORF), and Washington Dulles (IAD), additional airport-specific fees typically apply, including:

• Airport Concession Recovery Fee (ACRF): charged by hire companies to recover the cost of operating at the airport
• Customer Facility Charge (CFC): a per-day or per-transaction fee for the hire car facility
• Vehicle Licence Recovery Fee (VLRF): covers the cost of registering the fleet

If your booking confirmation shows "Taxes and Fees: Included," these charges should be covered in your prepaid rate and you should not be billed again at the Virginia counter. If you are charged for items already marked as included, No Extra Charges© Coverage applies and Hola Car Rentals will work to remove or reimburse the charge after verification. Always review the itemised pre-contract at the counter before signing to confirm it matches your minivan booking confirmation.