VERIFIED REVIEWS
About hiring a minivan in Philadelphia
Frequently Asked Questions
What does my minivan hire in Philadelphia through Hola Car Rentals include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Philadelphia, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Philadelphia.
Will I face unexpected charges when I hire a minivan in Philadelphia through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Philadelphia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Philadelphia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I collect my minivan hire at Philadelphia International Airport?
After landing at Philadelphia International Airport (PHL), follow the overhead signs for Ground Transportation and Rental Car Shuttles to the arrivals roadway Zone 2, located at the outer curb pickup area. Free dedicated shuttles marked Rental Car Shuttles run continuously or every 5 to 10 minutes and take you to the off-site Consolidated Rental Car Centre, a journey of roughly 4 to 15 minutes.
Once at the Consolidated Rental Car Centre, proceed to your partner brand's counter or kiosk to complete check-in, then collect your minivan from the adjacent vehicle bays. Allow time to inspect the minivan before driving away, and ensure any pre-existing damage is noted on the hire agreement.
From the moment your aircraft lands to the moment you drive your Philadelphia minivan off the lot, plan for 45 to 90 minutes in total, including baggage claim, shuttle wait, counter processing, and vehicle inspection. During peak travel periods, minivan allocations can take a little longer than standard cars.
What documents do I need to collect a minivan hire in Philadelphia?
To collect a minivan hire in Philadelphia, you must present the following physical documents at the counter:
- A valid, original driving licence in the main driver’s name
- A physical major credit card with the driver’s name printed on it, used for the authorisation hold
- A passport or valid government-issued photo ID (required for visitors from outside the United Kingdom)
- Your booking confirmation or printed voucher if required by the partner brand
- Round-trip flight or cruise tickets (required for foreign visitors)
If your driving licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory and must be carried alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended.
All documents must be physical originals. Digital copies or photos on your phone are not accepted at any Philadelphia minivan hire counter. Name mismatches between your licence, passport, and credit card are a common cause of delays, so verify they all match before you travel.
Is there a minimum age to hire a minivan in Philadelphia?
Yes, there is a minimum age requirement to hire a minivan in Philadelphia, and it is stricter than for standard car classes.
In the United States, the minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 may hire certain vehicle categories but will be charged a daily young-hirer surcharge. However, minivans fall into a restricted vehicle class, meaning most partner brands require the main driver to be at least 25 years old to hire a minivan in Philadelphia.
Pennsylvania does not have a state law requiring hires to drivers under 25 (unlike New York or Michigan), so the partner brand's own policy applies. If you are between 21 and 24 and need a large vehicle for your Philadelphia trip, contact the partner brand directly to confirm whether any exceptions apply for your specific reservation.
A valid driving licence and a physical major credit card in the main driver’s name are required regardless of age. Debit and prepaid cards are not accepted for the authorisation hold.
How do tolls work when driving a minivan hire in Philadelphia?
Philadelphia and the surrounding Pennsylvania region use a predominantly cashless toll system. The main toll road is the Pennsylvania Turnpike, which uses E-ZPass for electronic billing and Toll By Plate for licence plate-based billing on cashless sections. There are no cash booths on most segments, so your minivan hire will pass through overhead gantries that record the toll automatically.
Typical 2026 toll costs for a standard passenger vehicle on the Pennsylvania Turnpike are approximately US$1.94 per short segment with E-ZPass, or US$3.88 with Toll By Plate. A longer trip, such as Philadelphia to Harrisburg (around 100 miles), may total US$8 to US$12 depending on your exact entry and exit points.
Your Philadelphia minivan hire will already have an electronic toll device installed. At the counter you can choose between:
- An unlimited toll package at a fixed daily rate (typically US$11 to US$25 per day depending on the partner brand)
- Pay-per-use billing, where actual tolls plus administrative fees are charged to your card after the hire ends
If you decline the toll programme and drive a toll road, the hire company will bill tolls via Toll By Plate at the higher non-E-ZPass rate, plus an administrative fee. Pennsylvania has no congestion charges or emissions zone fees.
Can I get cashback on tolls paid during my minivan hire in Philadelphia?
Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Philadelphia minivan hire.
This benefit is especially useful in Philadelphia, where the Pennsylvania Turnpike and several cashless bridges and express lanes can add up over a multi-day trip. The refund covers the lesser of your actual toll costs or 5% of your booking total. For example, if your booking total is US$600, the cap is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, you receive US$30.
To claim your Tolls Cashback after returning your Philadelphia minivan, email [email protected] within 30 days of vehicle return with:
- Your Hola Car Rentals reservation confirmation
- A copy of the hire agreement signed at pick-up
- A toll receipt, transponder statement, or itemised hire invoice showing toll charges
Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
What airport fees and taxes are added to a minivan hire at Philadelphia International Airport?
Hiring a minivan at Philadelphia International Airport (PHL) adds several location-specific fees on top of the base rate. These are standard charges applied by the airport and local government and are not unique to any one hire brand.
Common surcharges added to a Philadelphia airport minivan hire include:
- Customer Facility Charge (CFC): approximately US$4.50 per day, covering the cost of the Consolidated Rental Car Centre
- Concession Recovery Fee: typically 10 to 12% of the base rate, reflecting the airport's concession agreement with hire companies
- Philadelphia County vehicle hire tax: approximately 12% applied to the hire
- Additional airport service fees that vary by partner brand
Combined, these surcharges can add 20 to 30% or more to the base rate of your Philadelphia minivan hire. If you want to reduce these fees, hiring from an off-airport location in areas such as Centre City or University City can save 20 to 40% by avoiding the concession and facility charges, though you will need to arrange your own transport from PHL to the pickup point.
Your booking confirmation will show which taxes and fees are included in your prepaid rate versus which are payable at the counter.
How does the security deposit work for a minivan hire in Philadelphia?
When you collect your minivan hire in Philadelphia, the partner brand's counter will place a temporary authorisation hold on your credit card. This is not a charge; it is a hold that reduces your available credit until it is released after you return the vehicle.
For standard hires in the United States, typical holds range from US$300 to US$400. For a larger vehicle class such as a minivan, the hold may be higher depending on the partner brand, location, and season. The exact amount is set by the hire company at the counter.
Important requirements for the deposit at any Philadelphia minivan hire counter:
- The card must be a physical major credit card (Visa, Mastercard, Amex, Discover)
- The driver’s name must be printed on the card
- The card must be in the main driver’s name, not a third party’s
- Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold
After you return the minivan, the hold is released. Your bank or card issuer controls how quickly it reappears as available credit, which can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined.
Can I add an additional driver to my minivan hire in Philadelphia?
Yes, you can add an additional driver to your minivan hire in Philadelphia, either as part of your rate or for a fee paid at the counter.
Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads Additional driver free of charge. If it is not included, the daily fees by partner brand are:
- Avis, Budget, and Payless: US$13 per hire day, capped at US$65
- Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189
- Alamo, National, and Enterprise: US$15 per day with no stated cap
The additional driver must be present at the Philadelphia pickup counter with a valid driving licence and any required ID. They must also meet the minimum age requirements. For Avis, Budget, and Payless, additional drivers must be at least 25 years old. Since minivans are a restricted vehicle class in the United States, age rules are particularly important for this category.
Only drivers listed on the hire agreement are covered by the vehicle’s protections. If someone not on the contract drives your Philadelphia minivan and an incident occurs, coverage may be void.
What insurance is included with a minivan hire in Philadelphia?
The insurance included with your Philadelphia minivan hire depends on the rate plan you selected at booking. Hola Car Rentals offers two main rate tiers in the United States: All Inclusive and All Inclusive+.
Both plans typically include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the minivan itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible.
CDW and LDW do not cover:
- Damage or injury caused to third parties (other vehicles, people, or property)
- Tires, wheels, undercarriage, or roof damage unless specifically included
- Incidents involving unauthorised drivers or prohibited use
For third-party liability, you may need to add Liability Insurance Supplementary (LIS/ALI/SLI). Some U.S. states require hire companies to include state-minimum liability, but Pennsylvania does not mandate this for all situations, so confirming your cover before collecting your Philadelphia minivan is strongly recommended.
Review your booking confirmation carefully to see exactly which protections are included and whether any deductible applies to your specific minivan hire in Philadelphia.
What is the fuel policy for a minivan hire in Philadelphia?
The standard fuel policy for a Philadelphia minivan hire is Full to Full. You receive the minivan with a full tank and must return it full to avoid fuel charges.
At collection, check the fuel gauge with the counter agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Philadelphia hire facility.
When returning your minivan to Philadelphia International Airport (PHL), refuel within approximately 10 miles of the Consolidated Rental Car Centre so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address as proof.
If you return the minivan below the recorded starting level, you may be charged:
- A fuel shortfall at the partner brand's refuelling rate, which is typically higher than retail pump prices
- A refuelling service or administrative fee on top of the fuel cost
For after-hours returns at PHL, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone. The Full to Full policy applies regardless of vehicle class, so it covers your Philadelphia minivan hire the same as any other vehicle.
Can I return my Philadelphia minivan hire to a different city?
Yes, one-way minivan hires starting in Philadelphia are possible, but a drop-off fee will apply in most cases when you return the vehicle to a different location.
The drop-off fee is route-specific and set by the partner brand. It varies based on the distance between pickup and return locations, the vehicle class (minivans as a larger category often carry higher repositioning costs), and the season. The fee is shown during the booking process under the To pay at destination section and will also appear on your booking confirmation.
Common patterns for Philadelphia minivan one-way hires:
- Philadelphia airport to a centre city location: often no drop-off fee
- Philadelphia to another city in Pennsylvania or a neighbouring state: a drop-off fee typically applies
- Philadelphia to a distant city or cross-country: higher fees or limited availability
Cross-border one-way hires (for example, returning a minivan hired in Philadelphia to Canada) are often restricted or require prior approval from the partner brand. Always check your confirmation before assuming a cross-border return is permitted.
The drop-off fee cannot be prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed during booking.
How do I return my minivan hire at Philadelphia International Airport?
Returning your minivan hire at Philadelphia International Airport (PHL) is straightforward if you follow the road signs. As you approach PHL, follow the signs marked Rental Car Return, which will direct you into the same Consolidated Rental Car Centre used for collection.
Steps for a smooth Philadelphia minivan return:
- Refuel within approximately 10 miles of the airport before entering the return facility
- Follow Rental Car Return signs from the airport access roads to the Consolidated Rental Car Centre
- Pull into the designated return bays for your partner brand
- Complete the return process inside the centre with the agent, who will inspect the minivan
- Collect your final receipt and confirm no unexpected charges are added
- Board the complimentary shuttle back to your terminal from the same Zone 2 stops used at collection
Shuttles back to the terminals run frequently after you complete the return. Allow extra time before your flight, as the shuttle ride and terminal walk add to your overall departure time. If you are returning the minivan after counter hours, follow the key drop instructions provided in your hire agreement and keep photos of the vehicle's condition and fuel gauge as documentation.
Does my Philadelphia minivan hire include travel assistance if something goes wrong on the road?
Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, and this benefit applies during your Philadelphia minivan hire as well.
If you experience a medical emergency, a legal issue following an accident, or a flight cancellation during your trip, Travel Assistance can help. Core benefits typically include:
- Travel insurance with medical cover for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
This cover is particularly relevant if you are driving your Philadelphia minivan on the Pennsylvania Turnpike or other highways far from the city centre, where a breakdown or accident could leave you in an unfamiliar area.
To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: Travel Assistance does not apply to residents of the United States or Canada. It also does not cover damage to the minivan itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your Philadelphia minivan hire.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe