Minivan Hire in Maryland

Hola Car Rentals is the only premium partner of the top car hire brands operating in Maryland, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Maryland.

No. With Hola Car Rentals, all costs and charges for your booking in Maryland are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Maryland charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Minivan hires at Baltimore-Washington International Thurgood Marshall Airport (BWI) in Maryland are not collected inside the terminal. All hire brands operate from the Consolidated Rental Car Facility, which is located off-site from the main terminal.

To reach the facility, follow the signs for Car Hire Shuttle after collecting your luggage. Shuttles run every 5 to 7 minutes and are marked with brand logos. The journey is short, and the facility houses all major brands offering minivans at BWI, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty.

When returning your Maryland minivan hire, follow the Car Hire Return signs from Airport Highway. There is 15 minutes of free parking at the facility. After dropping off the vehicle, take the shuttle back to your terminal. For after-hours returns, a key drop location is available at the facility.

Maryland has several toll roads you are likely to use when driving a minivan, and the system is primarily cashless. The main tolled facilities include:

• Fort McHenry Tunnel (I-95): US$3 to US$6 for standard vehicles
• Baltimore Harbour Thruway Tunnel (I-895): US$3 to US$6
• Governor Harry W. Nice Memorial Bridge (US-301): US$4.50 to US$9
• John F. Kennedy Memorial Highway (I-95): US$6 to US$12
• Intercounty Connector (MD 200): US$0.07 to US$0.35 per mile
• William Preston Lane Jr. Memorial Bay Bridge: US$2.50 with E-ZPass

Maryland uses E-ZPass as its primary electronic toll system. If you drive through a toll without enrolling in a programme, a camera captures your minivan's licence plate and a mailed invoice is sent. Unpaid tolls can result in civil penalties and vehicle registration suspension.

There are no congestion charges or emissions zones in Maryland, so your minivan hire will not face any city-centre driving fees.

When collecting your minivan hire in Maryland, you will typically be offered a toll programme by the hire company at the counter. Here is how the main options compare:

• Hire company transponder programme: approximately US$4.95 to US$25 per day (depending on the brand), plus actual toll charges. Some programmes have a maximum cap per hire period, for example US$34.65 with National's TollPass.
• Pay-per-use: if you decline the programme, the hire company bills actual tolls plus administrative processing fees to your credit card, often after the hire ends.
• Third-party apps such as NextPass allow you to add your minivan's licence plate and pay tolls directly, which can be an alternative to the counter programme.

If you plan to use your own toll pass, inform the counter agent at collection and ask them to deactivate the vehicle's default toll device to avoid duplicate charges.

Given that Maryland's major routes near BWI are cashless, some form of toll payment is essential for your minivan hire. Review the hire agreement carefully before signing to understand daily fees and any caps that apply.

Yes, you can get cashback on tolls paid during your minivan hire in Maryland. All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire period.

Given that Maryland has several cashless toll roads near BWI, including the Fort McHenry Tunnel, the Bay Bridge, and the Kennedy Memorial Highway, toll costs can add up during a minivan hire. The cashback benefit helps offset those expenses.

To claim your Tolls Cashback after returning your Maryland minivan:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid

The refund is processed to your original payment method and typically takes 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

To collect a minivan hire in Maryland, you must bring the following physical documents to the counter:

• Your original, unexpired driving licence in the main driver's name
• A major credit card with the driver's name printed on the card, used for the security deposit hold
• A passport or valid government photo ID
• Your booking confirmation or printed voucher if required
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the counter. Debit and prepaid cards are not accepted for the security deposit on a Maryland minivan hire.

Yes, there are age restrictions that apply to minivan hires in Maryland. Minivans fall into a restricted vehicle class, meaning most hire brands require the main driver to be at least 25 years old to hire one.

Drivers aged 21 to 24 are generally not permitted to hire a minivan in Maryland, even if they qualify for a young-driver rate on smaller vehicle classes. This restriction applies across major brands at BWI Airport including Avis, Budget, Hertz, Alamo, Enterprise, and National.

If you are between 21 and 24 and need a larger vehicle for your Maryland trip, consider booking a standard SUV or full-size saloon instead, as those classes may be available with a young-driver surcharge.

Drivers under 25 who do qualify for other vehicle classes will pay a daily young-driver surcharge at the counter. The exact amount varies by brand and location. A major credit card in the main driver's name is still required for the security deposit regardless of age.

When collecting a minivan hire in Maryland, the hire company will place a temporary authorisation hold on your credit card at the counter. For standard vehicles in the United States, typical holds range from US$300 to US$400, but minivans are a larger vehicle class and the hold may be higher depending on the brand, location, and hire duration.

The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 working days.

Important things to know before collecting your Maryland minivan:

• Only a physical major credit card in the main driver's name is accepted for the deposit
• Debit cards, prepaid cards, and virtual cards are not accepted
• Make sure your card has enough available credit to cover both the hold and any expected charges
• Notify your bank of your travel plans to prevent the authorisation from being flagged

If your primary card is declined, you may use another credit card in your own name. Third-party cards are not permitted.

Minivan hires in Maryland follow a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid additional charges.

At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer before leaving the BWI facility.

When returning your Maryland minivan, refuel within approximately 10 miles of the Consolidated Rental Car Facility at BWI to ensure the gauge does not drop before you arrive. Keep your final fuel receipt showing the date, time, and station address.

If you return the minivan below the recorded starting level, the hire company may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
• A refuelling service or administrative fee

For after-hours returns of your Maryland minivan, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge as evidence.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this benefit applies during your minivan hire in Maryland. However, this coverage is not available to residents of the United States or Canada.

If you qualify, the travel assistance covers scenarios such as a medical emergency while driving your minivan on Maryland highways, a flight cancellation affecting your hire dates, or baggage lost by the airline. Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover does not apply to damage to the minivan itself (that is handled by CDW/LDW) or to third-party liability (covered by LIS/ALI/SLI).

To use the assistance during your Maryland minivan hire, call the 24-hour line at +1 888 980 9992 or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Yes, you can add an additional driver to your minivan hire in Maryland, either as part of your rate or by paying a fee at the counter.

Check your booking confirmation to see if an additional driver is already included. If it is not, the daily fees at BWI vary by brand:

• Avis, Budget, and Payless: US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the BWI counter at collection with a valid driving licence. They must meet the same age and document requirements as the main driver. For minivan hires in Maryland, this means the additional driver must also be at least 25 years old, as minivans are a restricted vehicle class.

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Do not allow anyone not named on the contract to drive your Maryland minivan.

Whether CDW (Collision Damage Waiver) or LDW (Loss Damage Waiver) is included in your Maryland minivan hire depends on the rate plan you selected at booking. Check your Hola Car Rentals confirmation for a line showing car hire insurance or CDW/LDW cover.

If included, CDW/LDW reduces your financial liability for damage to the minivan from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.

CDW/LDW does not cover:

• Damage or injury caused to third parties (that requires LIS/ALI/SLI liability cover)
• Prohibited use such as off-road driving or driving under the influence
• Tires, undercarriage, roof, or keys unless specifically included
• Drivers not listed on the Maryland minivan hire agreement

At the BWI counter, confirm CDW/LDW appears on the hire agreement before signing. If an incident occurs during your Maryland minivan hire, report it to the hire company immediately using the number on your confirmation. Delays in reporting can invalidate the cover.

Yes, one-way minivan hires in Maryland are possible, but a drop-off fee may apply depending on your route. This fee is set by the hire partner and varies by destination, vehicle class, and season.

Common patterns for Maryland minivan one-way hires:

• Returning within the same metro area (for example, BWI to a centre in Baltimore): often no drop-off fee
• Returning to another city or state: a drop-off fee typically applies and can vary significantly
• Cross-border returns (for example, Maryland to Canada): often restricted or subject to high fees

During the booking process, any applicable drop-off fee for your Maryland minivan will appear under the "To pay at destination" section on the details page. This fee cannot be prepaid and is payable at the counter.

If you need to change your return location after booking, contact support before your collection date, as mid-hire route changes must be approved by the partner and may increase the fee or affect availability for your minivan.

If you arrive late to collect your minivan hire in Maryland, the hire company will generally hold your reservation for up to 24 hours from the original scheduled collection time. This applies to delays caused by flight arrivals or other circumstances.

If your delay is less than 24 hours, your minivan should still be available at the BWI Consolidated Rental Car Facility, provided you arrive during the counter's operating hours. Budget's BWI counter, for example, operates from 6:00 AM to 11:00 PM daily. Other brands at the facility have similar hours, so arriving after closing time may mean you cannot collect until the next morning.

If your delay will exceed 24 hours from the original collection time, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes are not guaranteed but the team will assist where possible.

If you do not collect within the hold window and do not contact support, the Maryland minivan reservation may be cancelled without a refund. Always communicate delays proactively to protect your booking.