Minivan Hire in Illinois

Hola Car Rentals is the only premium partner of the top car hire brands operating in Illinois, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Illinois.

No. With Hola Car Rentals, all costs and charges for your booking in Illinois are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Illinois charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up a minivan hire in Illinois, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher if required
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at any Illinois minivan hire counter.

Not always, but it depends on your licence. For a minivan hire in Illinois, an IDP is mandatory if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original licence and the IDP together.

If your licence is in English or uses a Latin alphabet but was issued outside the United States, an IDP is recommended but not strictly required by most Illinois hire counters. However, individual hire brands such as Hertz, Avis, or Enterprise may apply their own desk policies.

Important points to keep in mind:

• The IDP is a translation document only, not a standalone licence
• It must be obtained in your home country before travelling, as US-based organisations do not issue IDPs to non-US licence holders
• Presenting both your original licence and IDP together at the Illinois minivan counter is always the safest approach

Illinois has an extensive toll road network managed by the Illinois Tollway, and you are very likely to use at least one toll road during a minivan hire in Illinois, especially around the Chicago area.

The main toll roads and their approximate costs for standard vehicles are:

• Jane Addams Memorial Tollway (I-90, Chicago to Rockford): US$2.75 to US$5.50
• Illinois Tri-State Tollway (I-94/I-294/I-80): US$2.35 to US$4.70
• Ronald Reagan Memorial Tollway (I-88, Chicago to Dixon): US$5.10 to US$10.20
• Veterans Memorial Tollway (I-355): US$3.80 to US$7.60
• Chicago Skyway (I-90/I-94 to Indiana border): US$4.80 to US$47.60

Toll rates vary by time of day. Daytime rates (6 a.m. to 10 p.m.) are higher than overnight rates (10 p.m. to 6 a.m.). Illinois uses I-Pass and E-ZPass transponders for discounted rates, while a pay-by-plate system automatically bills the vehicle's licence plate at standard rates. There are no cash toll booths on most modern Illinois gantries.

Illinois has no congestion charges or emissions zones, so tolls are the only road fees you will encounter in your minivan.

Both options work for a minivan hire in Illinois, and the right choice depends on how many toll roads you plan to use.

The hire company toll pass, such as National's TollPass Waiver Programme at Chicago airport locations, costs approximately US$11.99 per hire day and covers all tolls incurred that day. This is convenient if you plan to drive Illinois toll roads frequently, but the daily fee applies even on days you do not use any tolls.

The pay-by-plate option requires no enrolment. Cameras at Illinois Tollway gantries automatically read your minivan's licence plate and bill the vehicle at the standard plate rate, which is slightly higher than the discounted I-Pass rate. The toll is then passed to you by the hire company, often with an administrative processing fee added.

A practical approach for most Illinois minivan hirers:

• If you will drive toll roads on most days of your hire, the daily toll pass may save money overall
• If you plan to use toll roads only once or twice, pay-by-plate plus any processing fee may cost less than paying the daily pass rate for every day
• Never ignore a toll. Unpaid tolls are linked to the plate and billed to the hire company, who will recharge you plus an administrative fee

Yes, you can get cashback on tolls paid during your minivan hire in Illinois. All Hola Car Rentals rates include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid on Illinois roads such as the Tri-State Tollway, the Jane Addams Memorial Tollway, or the Chicago Skyway.

How it works:

• Pay your Illinois tolls normally during the minivan hire, either through the hire company's toll programme or via pay-by-plate
• After returning the vehicle, email [email protected] within 30 days
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges

The refund is the lesser of the total tolls you paid or 5% of your booking total. For example, if your Illinois minivan booking totalled US$600, the maximum cashback is US$30. If you paid US$18 in tolls, you receive US$18 back. Refunds are processed to your original payment method within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

Picking up a minivan hire at Chicago O'Hare International Airport (ORD) in Illinois follows a specific process depending on your hire brand.

Most major brands, including Enterprise, Budget, Hertz, Avis, Alamo, Dollar, Thrifty, National, and Payless, operate from the Midway Minivan Facility (MMF) at 10255 W. Zemke Blvd. To reach it:

• Take the Airport Transit System (ATS) train from your arrival terminal towards the hire car facility
• Follow signs for the MMF (Midway Minivan Facility)
• Counters are located on floor 1 of the MMF building; vehicles are on floor 2

If your brand offers an express programme such as Budget Fastbreak, you may be able to proceed directly to the vehicle level without waiting at the counter. Check your booking confirmation for any express pickup instructions specific to your Illinois minivan reservation.

Bring all required documents: your driver’s licence, passport or ID, booking confirmation, and a major credit card in the main driver’s name for the authorisation hold. All documents must be physical originals.

The minimum age to hire a minivan in Illinois without a young-driver surcharge is 25. Drivers aged 21 to 24 may be able to hire certain vehicle classes but will pay a daily young-renter surcharge, and minivans are specifically listed as a restricted vehicle class for under-25 hirers at most Illinois hire brands.

Key age rules for Illinois minivan hires:

• 25 and older: no age surcharge, eligible for minivan hires subject to standard requirements
• 21 to 24: young-renter surcharge applies daily; minivans and other large vehicle classes are typically restricted and may not be available
• Under 21: most Illinois hire brands do not permit hires; exceptions apply only in New York and Michigan under state law, not in Illinois

Young-renter surcharge amounts vary by brand. As a reference, some Illinois airport locations charge US$22.00 per day for drivers under 25, with additional fees for drivers under 21. Always confirm the exact surcharge for your chosen brand at the Illinois counter before booking a minivan.

If you are aged 21 to 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows an underage fee waiver for Avis or Budget, though note that minivans are generally excluded from that exception.

Yes, a major credit card is required for the security deposit on any minivan hire in Illinois. The card must be a physical card in the main driver’s name, with the driver’s name printed on it, and must have sufficient available credit to cover the hold.

Typical deposit hold amounts in the United States range from US$300 to US$400 for standard vehicles. Minivans, as a larger vehicle class, may carry a higher hold at some Illinois locations. The hold is a temporary authorisation, not a charge, and is released after you return the minivan, though your bank may take up to 15 working days to reflect the release.

What is not accepted for the deposit:

• Debit cards
• Prepaid or gift cards
• Virtual or single-use card numbers
• Another person's card

Even if you prepaid your Illinois minivan booking online, you must still present a physical credit card at the counter. It is a good idea to bring a backup credit card in your own name in case your primary card is declined, and to notify your bank of your travel dates to prevent fraud blocks on the authorisation.

The standard fuel policy for a minivan hire in Illinois is Full-to-Full. You receive the minivan with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return in Illinois:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the Illinois return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the minivan below the recorded starting level, the hire company will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Illinois petrol prices have recently averaged around US$4.35 per gallon. Minivans typically achieve 15 to 25 miles per gallon, so plan your last refuel stop accordingly. Some Illinois hire counters may offer a prepaid fuel option at pickup; if you accept it, any unused fuel is generally non-refundable.

Yes, you can add an additional driver to your Illinois minivan hire, either at no cost if your rate includes it or for a daily fee paid at the counter.

If your booking confirmation states "Additional driver free of charge," the first extra driver is included. If not, daily fees by brand are approximately:

• Avis, Budget, and Payless: US$13.00 per day plus taxes, capped at US$65.00 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per day plus taxes, capped at US$189.00 plus taxes
• Alamo, National, and Enterprise: US$15.00 per day plus taxes

The additional driver must be present at the Illinois minivan pick-up counter with a valid driver’s licence and any required IDP. They must sign the hire agreement. Only drivers listed on the agreement are covered by the hire protections such as CDW and liability cover.

Age rules apply: for Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at pick-up. If the additional driver is under 25, a young-driver surcharge may apply or they may not be accepted depending on the Illinois location and brand.

It depends on the rate you select. Most Hola Car Rentals rates for a minivan hire in Illinois include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the minivan itself from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly shows zero deductible.

CDW and LDW do not cover:

• Damage or injury caused to other people or their property (third-party liability)
• Your own personal injuries
• Your personal belongings inside the minivan
• Excluded items such as tyres, undercarriage, or roof damage

For third-party liability in Illinois, some US states require hire companies to include state-minimum liability cover, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (LIS, up to US$300,000) to your Illinois minivan booking to ensure you are protected if you cause injury or property damage to others.

Review your booking confirmation carefully to see exactly which coverages are included in your Illinois minivan rate before you arrive at the counter.

If you return your minivan hire in Illinois after the agreed drop-off time, the hire company will typically apply a grace period of approximately 30 minutes. After that window, extra time charges apply, which may be billed as additional hours or a full extra day depending on the brand's policy, plus a potential late fee.

To avoid late return charges on your Illinois minivan:

• Plan your final refuel stop and drive to the return facility at 10255 W. Zemke Blvd (ORD) with enough time before your scheduled return
• If you know you will be late, contact the hire company directly using the number on your hire agreement as early as possible
• If you need more days, you can request an extension during the hire period

For after-hours returns at Illinois airport locations such as O'Hare, some brands offer a key-drop process. Record the minivan’s mileage and fuel level, leave the agreement in the return envelope, and keep a photo of the dashboard as evidence. Note that liability for the vehicle may continue until the branch formally checks it in the next working day.

Yes, most Hola Car Rentals bookings include travel assistance cover provided by Terrawind Global Protection, and this applies to your Illinois minivan hire as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are eligible, the travel assistance cover for your Illinois minivan hire typically includes:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of a road accident in Illinois
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This is not the same as CDW or liability insurance for the minivan itself. It is travel and medical assistance for the people in the vehicle.

If you need help during your Illinois minivan hire, for example after a highway breakdown or a medical situation on an Illinois interstate, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverages and conditions that apply to your Illinois minivan reservation.