Minivan Hire
in Hebron

Hola Car Rentals is the only premium partner of the top car hire brands operating in Hebron, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Hebron.

No. With Hola Car Rentals, all costs and charges for your booking in Hebron are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Hebron charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your minivan hire in Hebron is collected at the Cincinnati/Northern Kentucky International Airport (CVG) Rental Car Centre, located at 3057 Terminal Dr, Hebron, KY 41048. All major partner brands including Avis, Budget, Alamo, National, Payless, and Thrifty operate from this consolidated facility.

No shuttle or train is required. After collecting your luggage, follow signs towards Ground Transport West inside the terminal and walk directly to the Rental Car Centre. From there, it is a short walk to the vehicle lot where your minivan will be ready.

Counter hours are typically 6:00 AM to 12:00 AM (midnight) daily for most brands, though Payless operates Sunday to Friday from 6:00 AM to 10:00 PM and Saturday from 6:00 AM. Allow approximately 20 to 45 minutes from landing to driving away, accounting for baggage claim (5 to 10 minutes), counter service (10 to 20 minutes), and vehicle inspection (5 to 10 minutes).

Yes, you can return your minivan in Hebron after counter hours at the CVG Rental Car Centre.

After-hours returns are managed via self-service Fastbreak drop boxes at the facility at 3057 Terminal Dr, Hebron, KY 41048, without needing to visit the counter. Budget, for example, allows early lot returns from 3:00 AM Monday to Friday and from 4:00 AM on Saturday and Sunday. When using a Fastbreak box, log your mileage and fuel level and leave the keys in the designated envelope. Keep a photograph of the dashboard showing the fuel gauge as proof.

Note that your rental agreement concludes once the counter processes the return, which may occur the next business morning. Review your final receipt carefully and contact support if any post-rental charges appear unexpectedly.

To collect your minivan hire in Hebron at the CVG Rental Car Centre, you must present the following physical documents:

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on it, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driving licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory and must be carried alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. All documents must be physical originals; digital copies on a phone or tablet are not accepted at the counter.

Debit cards and prepaid cards are not accepted for the security deposit, even if you have prepaid your minivan booking online.

Kentucky operates entirely cashless toll collection, meaning there are no toll booths where you can pay with cash. When driving your minivan hire in Hebron and the surrounding region, tolls are collected electronically via licence plate photography at toll plazas.

The primary toll system in the area is RiverLink, which operates on bridges connecting Louisville and Southern Indiana, including the John F. Kennedy Memorial, Abraham Lincoln, and Lewis and Clark bridges. RiverLink also accepts E-ZPass and Pay-By-Plate accounts.

Your hire minivan is equipped with an electronic toll device. At the CVG counter in Hebron, you will typically be offered a pay-per-use TollPass programme, which charges a daily convenience fee of approximately US$4.95 per day (maximum US$30 to US$34.65 per rental period) plus the actual toll amounts at the applicable video or cash rate. This daily fee applies only on days when you use a toll road.

Alternatives to the rental company’s programme include using your own transponder or the NextPass app, where you register the vehicle’s licence plate directly. If you choose not to enrol in any programme and drive through a toll, the rental company will still bill the toll plus administrative fees to your card, often weeks after the hire ends.

Yes, a security deposit authorisation hold is required for every minivan hire in Hebron at the CVG Rental Car Centre.

The partner desk places a temporary authorisation on your credit card at collection. For standard hires in the United States, this hold is typically around US$300 to US$400, though the amount can be higher for larger vehicle classes such as a minivan. The hold is not a charge; it reduces your available credit until your bank releases it after the hire ends, which can take up to 15 working days.

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the main driver’s name printed on it
• Debit cards and prepaid cards are not accepted for the deposit
• The card must have sufficient available credit to cover the hold plus any expected charges
• Virtual or single-use card numbers are not accepted

Bring a backup credit card in your name in case your primary card is declined. If your bank may flag a large in-person authorisation in the United States, notify your bank before arriving at the Hebron counter.

Yes, Tolls Cashback is included with every minivan hire booked through Hola Car Rentals, including hires in Hebron.

Kentucky uses the cashless RiverLink toll system on major bridges near Louisville, and toll charges from your Hebron minivan hire are eligible for reimbursement of up to 5% of your total booking value. For example, if your booking total is US$600, the maximum cashback is US$30. If you paid US$18 in tolls, you receive US$18 back; if you paid US$50, you receive the US$30 cap.

To claim your cashback after returning the minivan:

• Email [email protected] within 30 days of the vehicle’s return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or invoice showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Late submissions after 30 days are not accepted.

No, drivers under 25 cannot hire a minivan in Hebron. Minivans are among the vehicle classes restricted to renters aged 25 and over at CVG and throughout the United States.

In Kentucky, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 may hire certain vehicle classes such as economy, compact, and intermediate sedans or compact SUVs, but minivans, full-size SUVs, vans, premium, and luxury categories are off-limits for under-25 renters at the Hebron CVG Rental Car Centre.

If you are aged 21 to 24 and require a vehicle in Hebron, consider booking a compact or intermediate class instead. A young-driver surcharge will still apply and is payable at the counter on top of your prepaid rate. The surcharge amount varies by partner brand.

One exception exists for Latin American and Caribbean travellers aged 21 to 24 booking through Hola Car Rentals with Avis or Budget: the underage fee may be waived on eligible rate plans for qualifying vehicle categories, but this exception does not extend to minivan hires.

When collecting a minivan in Hebron at the CVG Rental Car Centre, expect airport-specific fees and state taxes on top of your base rate. These are standard for all on-airport hires in the United States and are not unique to Hola Car Rentals.

• Airport Concession Recovery Fee (ACRF) and Customer Facility Charge (CFC): these are CVG-specific surcharges that typically add approximately US$10 to US$20 per day combined
• Kentucky state sales tax: approximately 7 to 10% applied to the hire total
• No additional city hire tax or tourism surcharge specific to Hebron applies beyond the above

Your booking confirmation will show which fees are included in your prepaid rate and which are listed under the total payable at destination. If your confirmation states taxes and fees are included and you are still charged for them at the Hebron counter, Hola Car Rentals' No Extra Charges© Coverage applies. Keep all paperwork and contact support after the hire ends.

Most minivan hires made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if an incident occurs while driving in or around Hebron, Kentucky.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This cover is designed for situations such as a medical emergency or accident while driving your Hebron minivan in local roads or highways near CVG. It does not cover damage to the hire vehicle itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/ALI/SLI).

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for Travel Assistance.

To reach assistance 24/7, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Your minivan hire in Hebron follows a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid additional charges at the CVG Rental Car Centre.

• At collection, verify the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Hebron lot
• Refuel within approximately 10 miles of the return location at 3057 Terminal Dr, Hebron, KY 41048, so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the minivan below the recorded starting level, the partner brand will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a service fee. For after-hours returns at CVG, leave the receipt in the drop envelope and keep a photo of the full gauge as evidence.

Yes, you can add an additional driver to your minivan hire in Hebron at the CVG Rental Car Centre counter.

Whether the additional driver is included at no extra cost or incurs a daily fee depends on the rate plan shown on your booking confirmation. If your confirmation states additional driver is included, the first extra driver is free. If not, daily fees apply by partner brand:

• Avis, Budget, and Payless: US$13 per hire day, maximum US$65 (plus taxes)
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, maximum US$189 (plus taxes)
• Alamo, National, and Enterprise: US$15 per day (plus taxes)

The additional driver must be present at the Hebron counter at collection with a valid driving licence and, if required, an International Driving Permit. For Avis, Budget, and Payless, additional drivers must be at least 25 years old. Only drivers listed on the hire agreement are covered by the minivan’s insurance protections; anyone not named on the contract who drives the vehicle may void cover.

Yes, one-way minivan hires from Hebron are possible, but a drop-off fee may apply depending on your return destination.

All minivan hires in Hebron originate from the CVG Rental Car Centre at 3057 Terminal Dr, Hebron, KY 41048. If you return the minivan to a different city or airport, the partner brand typically charges a one-way or drop-off fee. This fee varies by route, distance, vehicle class, and season, and is not included in your prepaid rate.

• The drop-off fee will appear under the total payable at destination section during checkout if applicable to your route
• Same-city airport to city centre returns often carry no drop-off fee, but different-city routes usually do
• Cross-state or long-distance one-way minivan returns from Hebron are subject to higher fees or may not be permitted by certain partner brands

Review your booking confirmation carefully before collection. If the counter charges a drop-off fee that was not disclosed on your Hola Car Rentals confirmation, keep all paperwork and contact support after the hire ends.

When hiring a minivan in Hebron at the CVG Rental Car Centre, two main types of cover are worth considering before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the minivan itself, including collision, theft, and vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or persons.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving your Hebron minivan. Kentucky does not universally mandate that hire companies include state-minimum liability, so coverage levels can vary by partner brand. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your minivan hire.

• CDW/LDW covers the hire minivan; LIS/ALI/SLI covers third parties
• Neither covers your personal belongings (Personal Effects Cover) or your own injuries (Personal Accident Insurance)
• Only drivers listed on the hire agreement at the Hebron counter are covered

Check your booking confirmation to see which protections are already included in your chosen rate plan before accepting add-ons at the counter.