Minivan Hire
in Alaska

Hola Car Rentals is the only premium partner of the top car hire brands operating in Alaska, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Alaska.

No. With Hola Car Rentals, all costs and charges for your booking in Alaska are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Alaska charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your minivan hire in Alaska is collected at the consolidated Rental Car Centre at Ted Stevens Anchorage International Airport (ANC). The centre is situated below baggage reclaim in the South Terminal.

If you arrive at the North Terminal, a complimentary shuttle runs every 15 minutes to the Rental Car Centre. All major brands operating minivans in Alaska, including Enterprise, Alamo, Avis, Budget, Hertz, National, Dollar, and Thrifty, have counters within this facility.

Counter hours vary by brand:

• Alamo and National: 5:30 AM to 2:30 AM
• Avis: 5:00 AM to 1:30 AM
• Budget: 6:00 AM to 2:00 AM
• Enterprise: 5:30 AM to midnight (reduced hours in winter)
• Hertz: 5:30 AM to 2:00 AM
• Dollar and Thrifty: 6:00 AM to 2:00 AM

For after-hours minivan returns in Alaska, most brands provide a key dropbox at the counter. A shuttle service from the Rental Car Centre back to the terminals is also available after you return your vehicle.

Alaska has virtually no toll roads, so driving a minivan across the state's main highways is largely toll-free. The only tolled facility in Alaska is the Anton Anderson Memorial Tunnel, also known as the Whittier Tunnel, which connects the town of Whittier to Highway 1 near Anchorage.

A few key facts about this toll for minivan renters in Alaska:

• The toll is payable in cash only at a staffed booth. No electronic transponder or E-ZPass system operates in Alaska.
• The standard toll for a 2-axle vehicle such as a minivan is US$13 each way.
• Rental company toll programmes such as PlatePass or e-Toll do not apply here, so no daily programme fee is triggered by using this tunnel.
• You simply pay cash at the booth before entering. There is no automatic billing or risk of violation if you pay correctly.

There are no congestion charges or emissions zones anywhere in Alaska. If your minivan itinerary does not include a trip to Whittier, you will encounter no tolls during your Alaska hire.

Yes, several roads in Alaska are explicitly prohibited for hire minivans, and driving on them typically invalidates your insurance coverage. Before setting out in your Alaska minivan, review the hire agreement carefully for restricted routes.

Roads commonly prohibited for minivan hires in Alaska include:

• Dalton Highway
• Denali Highway (south of Parks Highway)
• Elliott Highway
• Steese Highway (north of Fox)
• McCarthy Road
• Nabesna Road
• Denali Park Road (beyond Savage River)
• Taylor Highway
• The Alaska/Canadian Highway section and other gravel or unmaintained dirt roads

These restrictions exist because Alaska's backcountry routes are unpaved, subject to extreme conditions, and can cause serious vehicle damage. A standard minivan is not designed for these surfaces, and hire partners will not cover damage incurred on prohibited roads.

For paved main highways around Anchorage and between major Alaska cities, a minivan is a suitable choice. If your plans include remote gravel routes, ask the hire counter about vehicles specifically cleared for off-road use before you book.

Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including minivan hires in Alaska, and it applies to the Whittier Tunnel toll even though payment is made in cash at the booth.

Here is how to claim it after your Alaska minivan hire:

• Email [email protected] within 30 days of returning your minivan.
• Use the subject line: Tolls Cashback, followed by your reservation number (for example, HOLA1000000).
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or proof of the toll payment.

The refund covers the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your Alaska minivan booking totals US$400, the maximum cashback is US$20. If you paid US$13 at the Whittier Tunnel, you would receive US$13 back.

Refunds are processed to the original payment method within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted, so keep your toll receipt from the Alaska tunnel booth.

To collect a minivan hire in Alaska, you must bring the following physical documents to the counter:

• A valid, original driving licence in the main driver's name. Digital copies are not accepted.
• A major credit card with the driver's name printed on the card, used for the authorisation hold. Debit and prepaid cards are not accepted.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting Alaska from abroad.

If your driving licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence. The IDP is a translation only and cannot be used without the original licence.

For minivan hires in Alaska, all named drivers must be present at collection and show their own valid licence. Obtain your IDP in your home country before travelling, as it cannot be issued to non-residents once you arrive in Alaska.

Yes, drivers aged 21 to 24 who hire a minivan in Alaska are subject to a young driver surcharge, and minivans are among the vehicle classes typically restricted to renters aged 25 and over.

In most UK regions, including Alaska, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire but will pay a daily underage fee. Typical surcharge amounts from Alaska hire partners are around GBP 20 per day.

Important restrictions to bear in mind for Alaska minivan hires:

• Minivans, full-size vehicles, vans, and premium classes are generally restricted to renters aged 25 and over at most partner brands.
• If you are 21 to 24 and need a larger vehicle for a group trip in Alaska, confirm with the specific brand at the counter whether a minivan is available to you.
• Drivers under 21 cannot hire a minivan in Alaska.

If your booking is fulfilled by Avis or Budget and you are a resident of Latin America or the Caribbean aged 21 to 24, a young driver fee waiver may appear on your confirmation for eligible vehicle categories. Minivans are not typically in the eligible category list for that exception, so verify before booking.

Minivan hires in Alaska follow a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid additional charges.

Steps to follow during your Alaska minivan hire:

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard.
• Use the correct fuel type as shown in the vehicle. Wrong-fuel incidents are not covered and may generate charges.
• Before returning your minivan in Alaska, refuel within approximately 10 miles or 15 kilometres of the return location so the gauge does not drop below full.
• Keep your final fuel receipt showing the date, time, and station address.
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge.

If you return the minivan below the recorded level, you may be charged for the fuel shortfall at the hire partner's rate, which is often higher than the pump price, plus a refuelling service fee. Planning ahead is especially important in Alaska, where petrol stations can be sparse outside of Anchorage and major towns.

When hiring a minivan in Alaska, two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the minivan itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible. CDW and LDW do not cover damage to other vehicles or injuries to other people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the minivan in Alaska. Some UK regions require hire companies to include a state-minimum liability amount, but not all do. Adding supplementary liability cover is strongly recommended.

Additional points specific to Alaska minivan hires:

• CDW and LDW are void if you drive on prohibited roads such as the Dalton Highway or other gravel routes listed in your hire agreement.
• Only drivers named on the hire agreement are covered. Add all additional drivers at the counter.
• Tires, undercarriage, and roof damage are commonly excluded from standard CDW, which is relevant given Alaska road conditions.

Review your booking confirmation to confirm which coverages are included in your rate before collecting your Alaska minivan.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this benefit can be especially valuable when driving a minivan across Alaska's remote highways far from major cities.

Coverage typically includes:

• Medical assistance for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Alaska minivan hire, contact Terrawind 24 hours a day, 7 days a week. Have your Hola Car Rentals confirmation number ready when you call.

Important eligibility note: this travel assistance benefit applies only to non-North American customers. Residents of the United Kingdom and Canada do not qualify for this benefit, regardless of where they hire their minivan in Alaska.

This cover does not replace CDW or LDW for damage to the minivan itself, nor does it cover third-party liability. Check your booking confirmation for the exact terms and coverage limits that apply to your Alaska reservation.

Yes, one-way minivan hires in Alaska are possible, but availability and charges depend on the route, the hire brand, and the season.

Minivan availability outside Anchorage (ANC) is limited. Most partner brands concentrate their fleets at Ted Stevens Anchorage International Airport, and other Alaska airports such as Fairbanks (FAI), Juneau (JNU), or Ketchikan (KTN) may have very limited or no minivan stock.

Key points to know before booking a one-way Alaska minivan hire:

• A drop-off fee applies when you return the minivan to a different location than collection. This fee is route-specific and is shown under the "To pay at destination" section during checkout.
• The drop-off fee cannot be prepaid and is paid directly to the hire partner at the counter.
• Cross-border one-way trips, for example driving a minivan from Alaska into Canada, may be restricted or require prior authorisation from the hire brand. Check your hire agreement for territory rules.
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee.

Review your booking confirmation to confirm the drop-off fee for your specific Alaska minivan route before you travel.

When you collect a minivan in Alaska, the hire partner will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicles in the United States, typical holds range from US$300 to US$400, though minivans and larger vehicle classes may carry a higher hold amount.

Important things to know about the deposit for your Alaska minivan hire:

• The hold is not a charge. It temporarily reduces your available credit and is released after you return the minivan, provided all hire terms are met.
• Your bank controls how quickly the hold disappears after release. It can take up to 15 working days to reflect on your statement.
• Only a physical, major credit card with the driver's name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
• Bring a backup credit card in your name in case your primary card is declined.
• Notify your bank of your Alaska travel dates to prevent fraud blocks on the authorisation.

The exact deposit amount is set by the hire partner at the counter and may vary by brand, location, and season. Ask the agent to confirm the hold amount before they process your card.

Yes, you can add an additional driver to your minivan hire in Alaska, either as part of your rate or for a fee payable at the counter.

If your booking confirmation shows "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, daily fees apply by brand:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

Requirements for adding a driver to your Alaska minivan hire:

• The additional driver must be present at the counter at collection with a valid driving licence.
• If their licence is not in English and uses a non-Latin alphabet, an IDP is required.
• For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the hire agreement are covered by CDW, LDW, and liability protections during the Alaska minivan hire. Do not allow anyone not named on the contract to drive.

If you return your minivan in Alaska after the agreed drop-off time, a grace period of approximately 30 minutes usually applies, though this is not guaranteed at every location. After this, the hire partner may charge for extra hours or an additional hire day, plus a late fee.

Steps to avoid late return charges on your Alaska minivan:

• Plan your return time carefully, especially if driving from remote areas of Alaska where distances to the Anchorage Rental Car Centre can be significant.
• Refuel your minivan within 10 to 15 kilometres of the return location before heading to the ANC.
• If you need more time, contact the hire partner directly to extend your Alaska minivan hire before the original return time. Extensions are subject to availability and may reprice the hire.
• For after-hours returns, use the key dropbox at the counter and keep a photo of the odometer, fuel gauge, and vehicle condition.

If your return is delayed due to a flight change or unforeseen circumstances in Alaska, contact the hire partner as soon as possible using the number on your hire agreement. Waiting until after the event may result in higher charges.