Hertz Car Rental in Jackson

Hola Car Rentals is the only premium partner of the top car rental brands operating in Jackson, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Jackson.

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Jackson are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Jackson charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Jackson-Evers International Airport (JAN) is located inside the terminal at 100 International Drive, Jackson, MS 39208. After completing paperwork at the counter, a shuttle transports you to the rental vehicle lot.

Counter hours at the Jackson airport Hertz location are:

• Monday through Friday: 07:00 to 23:00
• Saturday and Sunday: 08:00 to 22:00

If your flight arrives close to closing time, note that Hertz will hold your reservation for up to 24 hours from the original pickup time, provided you arrive during operating hours. Plan to go directly to the Hertz counter in the terminal upon arrival at Jackson-Evers, then follow staff instructions to board the shuttle to your vehicle.

Yes, Hertz has locations in Jackson beyond the airport. In addition to the main Hertz counter at Jackson-Evers International Airport (JAN), there is a downtown location at 235 W Capitol St, Jackson, MS 39201, which offers direct street-level counter access with no shuttle required. A third Hertz site operates in nearby Flowood at 2315 Lakeland Drive, Flowood, MS 39232, with hours of 08:00 to 22:00 Monday through Friday.

The downtown Jackson Hertz location is convenient if you are staying near Capitol Street and do not need airport pickup. Keep in mind that off-airport Hertz locations in Jackson may have more limited hours than the airport counter, so confirm your pickup time fits within their schedule before booking.

No, Mississippi has no toll roads, so driving your Hertz rental in and around Jackson will not involve any toll charges, cashless toll systems, or transponder programs. There are no toll booths, electronic toll lanes, or congestion charges anywhere in the state.

Because there are no tolls in Mississippi, you will not be enrolled in any toll program at the Hertz counter in Jackson, and no toll-related administrative fees will appear on your final bill for driving within the state.

If your trip takes you outside Mississippi into neighboring states that do have tolls, standard toll billing rules for your Hertz rental would apply in those states. In that case, the Tolls Cashback benefit included with your booking through Hola Car Rentals lets you claim up to 5% of your total booking value back for any tolls paid during your rental period, regardless of which state you drove through.

All bookings made through Hola Car Rentals, including Hertz rentals starting in Jackson, include the Tolls Cashback benefit. Since Mississippi itself has no toll roads, this benefit becomes relevant if you drive your Hertz vehicle into a neighboring state that does charge tolls.

The cashback covers up to 5% of your total Hola Car Rentals booking value. For example, if your booking total is US$500, the maximum cashback is US$25. You are reimbursed the lesser of what you actually paid in tolls or that 5% cap.

To claim after returning your Hertz vehicle in Jackson or elsewhere:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

To collect your Hertz rental in Jackson, you must present the following physical documents at the counter:

• Your original, unexpired driver's license in the main driver's name
• A physical major credit card with the driver's name printed on the card, used for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original license.

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Hertz counter in Jackson or at any other location.

Yes, a physical major credit card in the main driver's name is required to pick up your Hertz rental in Jackson. The Hertz counter will place a temporary security hold on the card at pickup, which reduces your available credit until the rental is closed and the hold is released.

Typical security deposit holds for standard vehicles in the United States range from US$300 to US$400, though the exact amount is set by Hertz at the Jackson counter and may vary by vehicle class.

• Debit cards and prepaid cards are not accepted for the deposit hold
• Virtual or single-use card numbers are not accepted; you must present the physical card
• The card must have the driver's name printed on it and sufficient available credit to cover the hold

Even if you prepaid your booking online, you must still present a physical credit card at the Hertz counter in Jackson. Bringing a backup credit card is recommended in case your primary card is declined.

Yes, the Jackson area has a few road features that can catch first-time drivers off guard in a Hertz rental.

• The so-called spaghetti bowl, where Interstate 20 and Interstate 55 overlap for approximately 2 miles in central Jackson, creates a complex interchange that can be confusing without advance preparation
• Interstate 220 forms a loop around central Jackson and connects to I-20 and I-55 in ways that are not always intuitive, particularly for drivers unfamiliar with the area
• Lynch Street in west Jackson has been undergoing repaving with added multi-use paths, causing phased lane disruptions that may affect navigation through mid-2025
• Some frontage roads along key corridors in Jackson are being converted from two-way to one-way flow, with indirect left-turn configurations that differ from typical road layouts

Using a GPS or navigation app is strongly recommended when driving your Hertz vehicle in and around Jackson, especially near the downtown core and the I-20 and I-55 interchange. Freight truck traffic on the interstates is also heavier than average due to the region's role as a logistics hub.

Yes, Hertz offers one-way rentals from Jackson, allowing you to pick up your vehicle at a Jackson location and return it to a different Hertz location. A drop-off fee may apply depending on your route.

The drop-off fee is route-specific and varies based on the distance between pickup and return cities, the vehicle class, and the season. Key things to know:

• The fee is shown during the booking process under the section labeled as charges due at destination
• It is not prepaid and is paid directly at the Hertz counter in Jackson or at the return location
• Changing your return location after booking may reprice the rental and recalculate the fee

If the drop-off fee shown at the Hertz counter in Jackson differs from what appeared on your booking confirmation, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply to undisclosed fees.

Most bookings made through Hola Car Rentals, including Hertz rentals in Jackson, include a Travel Assistance benefit provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency on the road, a breakdown on one of Jackson's interstates, or a flight cancellation affecting your trip.

Core benefits typically include:

• Travel and medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day: call +1 888 980 9992 (toll-free), contact WhatsApp at +1 208 910 1001, or email [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to your Hertz rental vehicle (that is handled by CDW/LDW) or liability to third parties (covered by LIS/SLI).

An International Driving Permit (IDP) is mandatory for your Hertz rental in Jackson if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. In that case, you must carry both the IDP and your original license at all times.

If your license is in a Latin-based script but not in English, an IDP is strongly recommended, though not strictly required in most cases. Visitors can generally drive in Mississippi on a valid foreign license.

• The IDP is a translation document only and cannot be used without the original license
• You must obtain the IDP in your home country before traveling; it cannot be issued in the United States
• All documents presented at the Hertz counter in Jackson must be physical originals, not digital copies

When in doubt, obtaining an IDP before your trip is the safest approach to ensure a smooth pickup at the Hertz counter in Jackson.

Yes, a young driver surcharge applies to renters under 25 years old at the Hertz counter in Jackson. In Mississippi, the minimum rental age follows Hertz's standard policy, which allows drivers aged 21 to 24 to rent but charges a daily underage fee.

For Hertz, Thrifty, and Dollar, the young driver surcharge is US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the rental period. This fee is paid at the Hertz counter in Jackson at pickup, not prepaid online.

• Drivers under 25 are also restricted from renting certain vehicle classes such as full-size SUVs, luxury, premium, convertible, and van categories
• Economy, compact, intermediate, and compact SUV classes are generally available to drivers aged 21 to 24
• The additional driver must also meet age requirements if added to the Jackson Hertz contract

Drivers who are 25 or older are not subject to any underage surcharge at the Hertz location in Jackson.

Your Hertz rental in Jackson operates on a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup at the Hertz counter in Jackson, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.

When returning your Hertz vehicle in Jackson:

• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep the fuel receipt showing the date, time, and station address
• Show the full gauge to the agent at return

If you return the vehicle below the recorded starting level, Hertz may charge for the fuel shortfall at their refueling rate, which is typically higher than retail pump prices, plus a service fee. Returning the car full is always the most cost-effective option for your Jackson rental.

To add an additional driver to your Hertz rental in Jackson, the extra driver must be physically present at the Hertz counter at pickup with their valid driver's license and any required identification. They must sign the rental agreement to be officially listed and covered.

Whether the additional driver fee applies depends on your rate:

• If your booking confirmation states the additional driver is included, no extra fee is charged at the Jackson Hertz counter
• If not included, Hertz charges US$13.50 per rental day plus taxes, with a maximum of US$189 plus taxes for the full rental period

The additional driver must meet the same age and license requirements as the main driver. Drivers aged 21 to 24 may be subject to the young driver surcharge in addition to the additional driver fee. Anyone who drives the Hertz vehicle in Jackson without being listed on the rental agreement is not covered by CDW/LDW or liability protections, so it is essential to add all drivers at the counter before leaving.