Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 1 week ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 1 week ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 4 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Dollar at The Venetian Hotel, Las Vegas

Dollar operates a rental counter inside The Venetian Hotel at 3355 Las Vegas Blvd S, sharing the 3rd floor near the valet and parking garage with the Hertz desk — a setup that differs from the airport rental car center model most travelers expect. Counter hours run 7:00 AM to 4:00 PM daily, so renters with late-afternoon or evening arrivals should plan around this window; after completing paperwork at the counter, vehicles are collected from the 10th floor of the hotel's parking garage. Travelers arriving from Harry Reid International Airport (LAS) typically reach The Venetian by taxi or rideshare — the trip covers roughly 4 miles and takes 15 to 30 minutes depending on traffic. Nevada has no toll roads on its public highways, so no toll transponder package is needed for driving in or around Las Vegas. Fuel in the area runs around US$5.05 per gallon for regular unleaded, noticeably above the national average, so budget accordingly and refuel before returning the vehicle to avoid the fuel service charge. Dollar requires a credit card in the primary driver's name at pickup; a deposit hold of up to US$200 is placed on that card and released after the vehicle is returned. International visitors whose license uses a non-Latin script — such as Arabic, Chinese, or Cyrillic — will need an International Driving Permit alongside their home license.

Frequently Asked Questions

What does my Hola Car Rentals booking with Dollar at The Venetian Hotel Las Vegas include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating at The Venetian Hotel Las Vegas, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip at The Venetian Hotel Las Vegas.

Will I face unexpected charges at the Dollar counter at The Venetian Hotel Las Vegas when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Dollar booking at The Venetian Hotel Las Vegas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter at The Venetian Hotel Las Vegas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Dollar rental counter at The Venetian Hotel Las Vegas?

The Dollar rental counter and vehicle pickup area at The Venetian Hotel Las Vegas are located inside the hotel's main self-parking garage, accessible via elevators from the casino level.

To reach the Dollar counter, you can take one of two routes:

  • From the main hotel check-in area, walk indoors through the casino floor following signs for Guest Elevators and Self-Parking, then take the elevator down to the designated rental car floor.
  • If arriving by taxi or rideshare with luggage, ask to be dropped directly at the self-parking garage entrance to minimize walking distance.

The Dollar pickup location is shared with guests of the adjacent Palazzo, as both towers use the same centralized self-parking garage facility. No shuttle or external transport is needed from within the hotel, making this a convenient option compared to traveling to Harry Reid International Airport's off-site Rent-A-Car Center.

What are the Dollar counter hours at The Venetian Hotel Las Vegas?

Counter hours for Dollar at The Venetian Hotel Las Vegas are limited compared to the 24-hour airport facility at Harry Reid International Airport.

Based on available information for nearby Strip locations, the Dollar desk at this on-site garage location operates during daytime hours only, with some Strip sites running from 7 a.m. to 1 p.m. daily. Hours can vary by day and season, so it is important to confirm the exact schedule before your arrival.

Key points to keep in mind:

  • If you plan an early morning or late-night pickup, the Dollar counter at The Venetian Hotel Las Vegas may not be open, and you may need to arrange pickup at the airport Rent-A-Car Center at 7135 Gillespie Street instead.
  • After-hours vehicle return to the self-parking garage is generally straightforward, as the garage is well-lit and accessible around the clock, but confirm key-drop procedures with Dollar at the time of pickup.
  • Always check your booking confirmation for the specific operating hours tied to your reservation.
What extra fees should I expect when renting a Dollar car at The Venetian Hotel Las Vegas?

Renting a Dollar car at The Venetian Hotel Las Vegas comes with a layered fee structure that is higher than most off-Strip or airport locations, and it is important to Budget for these costs in advance.

The main fees to expect include:

  • Nevada state rental surcharge: 10% of the base rate.
  • Nevada state sales tax: 6.85%.
  • Clark County tax: 2%.
  • Hotel Concession or Commission Fee Recovery (HCFR): up to 32% at Strip hotel locations like The Venetian Hotel Las Vegas. This fee is charged by the hotel to the rental company and passed on to the renter, and it is among the highest on the Las Vegas Strip.

In total, the combined surcharges at The Venetian Hotel Las Vegas can significantly exceed what you would pay at an off-airport city location or even at Harry Reid International Airport's Rent-A-Car Center. The convenience of picking up your Dollar vehicle on-site at the hotel may offset some of this cost if you are already staying there, but it is worth comparing rates before booking.

Your booking confirmation will show which taxes and fees are included in your prepaid rate versus what is due at the Dollar counter at pickup.

Are there toll roads near The Venetian Hotel Las Vegas for Dollar rental drivers?

No, there are no toll roads anywhere in Nevada, so Dollar rental drivers based at The Venetian Hotel Las Vegas will not encounter any toll charges on public highways, interstates, or state routes within the state.

Common routes you can drive toll-free include:

  • I-15 toward the California or Utah state lines.
  • US-95 toward Henderson or the northwest.
  • SR-160 toward Valley of Fire State Park (note: state park entry fees of around US$10 per vehicle apply at the booth but are not tolls).

Because Nevada has no toll infrastructure, there is no need to enroll in a transponder program such as PlatePass (used by Dollar in states with tolls) during your rental at The Venetian Hotel Las Vegas. No penalties or violations can occur from skipping a toll program here.

If you plan to drive your Dollar rental beyond Nevada into California, toll roads do exist there, including FasTrak-operated express lanes and bridges. In that case, the Tolls Cashback benefit included with your booking can help offset those costs.

What documents do I need to pick up my Dollar rental at The Venetian Hotel Las Vegas?

To collect your Dollar rental at The Venetian Hotel Las Vegas, you must bring a complete set of physical documents. Digital copies are not accepted at the counter.

Required documents include:

  • Your booking confirmation or printed voucher from your reservation.
  • A valid, original driver's license in the main driver's name (not expired).
  • A passport or valid government-issued photo ID.
  • A major credit card physically in the main driver's name, with the name printed on the card, for the security deposit hold. Debit and prepaid cards are not accepted.
  • Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and cannot be used without your original license.

All named drivers must be present at the Dollar counter at The Venetian Hotel Las Vegas with their own valid license and ID to be added to the rental agreement.

Does Dollar at The Venetian Hotel Las Vegas require a credit card for the deposit?

Yes, a physical major credit card in the main driver's name is required at the Dollar counter at The Venetian Hotel Las Vegas to cover the security deposit hold at pickup.

Key points about the deposit:

  • The card must be a major credit card (Visa, Mastercard, Amex, or similar) with the driver's name printed on it. Debit cards, prepaid cards, and virtual or digital-only cards are not accepted.
  • A typical security hold for a standard vehicle in the United States is approximately US$300 to US$400, though the exact amount is set by Dollar at the counter and may vary by vehicle class or rental duration.
  • The hold temporarily reduces your available credit but is not a charge. It is released after you return the vehicle, though your bank may take up to 15 business days to reflect the release.
  • If your primary card is declined at The Venetian Hotel Las Vegas counter, you may present a second credit card in your own name. A third party's card is never accepted.

It is a good idea to notify your bank of your travel plans before arriving at the Dollar counter to prevent fraud blocks on an in-person authorization.

Can I get Tolls Cashback on my Dollar rental from The Venetian Hotel Las Vegas?

Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including Dollar rentals picked up at The Venetian Hotel Las Vegas, and it applies whenever you pay tolls during your rental period.

Since Nevada itself has no toll roads, this benefit is most relevant if you drive your Dollar rental into neighboring states such as California, where FasTrak-operated toll roads and bridges are common.

How the cashback works:

  • You receive up to 5% of your total booking value back for tolls paid during the rental.
  • Example: if your booking total is US$500, the maximum cashback is US$25. If you paid US$18 in tolls, you receive US$18 back. If you paid US$40, you receive US$25 (the cap).
  • To claim, email [email protected] within 30 days of returning your Dollar vehicle, with your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges.
  • Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval.

This benefit does not mean tolls are prepaid. You still pay tolls normally during the rental and claim reimbursement afterward.

How does the Dollar pickup process work if I fly into Harry Reid Airport instead of going straight to The Venetian Hotel Las Vegas?

If you fly into Harry Reid International Airport (LAS) and plan to pick up your Dollar rental there before driving to The Venetian Hotel Las Vegas, the process involves an off-airport consolidated facility rather than a terminal counter.

Step-by-step process from the airport:

  • After collecting your baggage, follow signs to the rental car shuttle stop outside the terminal.
  • Board the blue rental car shuttle bus, which runs continuously to the off-airport Rent-A-Car Center at 7135 Gillespie Street, Las Vegas, NV 89136. The shuttle ride takes approximately 5 to 10 minutes.
  • At the Rent-A-Car Center, proceed to the Dollar counter to complete paperwork and collect your vehicle.
  • Drive to The Venetian Hotel Las Vegas, approximately 3 miles from the center. Using back roads such as Swenson Street to Koval Lane can help you avoid Strip congestion.

Allow a realistic total of 45 to 90 minutes from landing to driving away: roughly 20 to 30 minutes for baggage and the shuttle, 15 to 30 minutes at the Dollar counter, and 10 to 20 minutes to reach The Venetian Hotel Las Vegas. Budget extra time during peak periods.

Alternatively, if you are already staying at The Venetian Hotel Las Vegas, picking up your Dollar rental directly from the hotel's self-parking garage avoids the airport trip entirely.

Is there a young driver surcharge for under-25 renters at the Dollar counter at The Venetian Hotel Las Vegas?

Yes, a young driver surcharge applies to renters aged 21 to 24 at the Dollar counter at The Venetian Hotel Las Vegas, as Nevada follows the standard U.S. rental policy for underage drivers.

Key details for young renters:

  • The minimum age to rent without a surcharge is 25. Drivers aged 21 to 24 can rent but will pay a daily young-renter fee. For Dollar (part of the Hertz group), this fee is approximately US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes.
  • Drivers under 21 are generally not permitted to rent at The Venetian Hotel Las Vegas location.
  • Certain vehicle classes, including full-size, SUV, luxury, premium, convertible, minivan, and van categories, are typically restricted to renters aged 25 and older. Economy, compact, and intermediate vehicles are usually available to younger renters.
  • The young driver surcharge is paid directly at the Dollar counter at The Venetian Hotel Las Vegas and is not included in your prepaid booking rate.

If you are between 21 and 24 and from Latin America or the Caribbean, check your booking confirmation to see whether an underage fee waiver applies through Avis or Budget instead, as Dollar does not offer this exception.

How do I add an additional driver to my Dollar reservation at The Venetian Hotel Las Vegas?

Yes, you can add an additional driver to your Dollar reservation at The Venetian Hotel Las Vegas, either as an included benefit or for a fee paid at the counter, depending on your rate.

How to add an additional driver:

  • Check your booking confirmation first. If it states Additional Driver Free of Charge, the first extra driver is included at no cost. If not, a daily fee applies.
  • For Dollar (Hertz group) at The Venetian Hotel Las Vegas, the additional driver fee is approximately US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes.
  • The additional driver must be physically present at the Dollar counter at The Venetian Hotel Las Vegas at pickup with their own valid driver's license and photo ID.
  • If the additional driver's license is not in English or uses a non-Latin alphabet, they will also need an International Driving Permit.
  • Both the main driver and the additional driver must sign the rental agreement. Only named drivers on the agreement are covered by the rental protections.

Do not allow anyone not listed on the Dollar rental agreement to drive the vehicle, as this can void your coverage and result in additional charges.

What is the fuel policy for Dollar rentals at The Venetian Hotel Las Vegas?

Dollar rentals at The Venetian Hotel Las Vegas follow a Full-to-Full fuel policy by default, meaning you receive the vehicle with a full tank and must return it full to avoid fuel charges.

What to do at pickup:

  • Check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the rental agreement.
  • Take a photo of the dashboard showing the odometer and fuel gauge.
  • Ask the agent for the nearest gas station to the return location.

What to do at return:

  • Refuel within approximately 10 miles or 15 kilometers of the return point so the gauge does not drop before you arrive.
  • Keep your fuel receipt showing the date, time, and station address as proof.
  • If returning after hours to The Venetian Hotel Las Vegas self-parking garage, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

If you return the Dollar vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus an administrative service fee. Returning the tank full is always the most cost-effective option.

What insurance coverage is included with a Dollar rental at The Venetian Hotel Las Vegas?

The insurance and protection options included with your Dollar rental at The Venetian Hotel Las Vegas depend on the rate plan you selected at booking. It is important to review your confirmation carefully before arriving at the counter.

Common coverage types to understand:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess. CDW and LDW do not cover damage to third parties.
  • Third-Party Liability (LIS or SLI): covers bodily injury and property damage you may cause to other people or vehicles. In Nevada, state-minimum liability may be included, but limits can be low. Adding supplemental liability up to US$300,000 is strongly recommended.
  • CDW and LIS together do not cover your personal injuries (that requires Personal Accident Insurance) or your belongings (that requires Personal Effects Coverage).

At the Dollar counter at The Venetian Hotel Las Vegas, the agent may offer additional products. Decline anything not on your confirmation if you do not want it, and verify that your agreement matches what your booking shows before signing.

Does Travel Assistance apply to my Dollar rental at The Venetian Hotel Las Vegas?

Travel Assistance provided by Terrawind Global Protection is included with most Hola Car Rentals bookings, including Dollar rentals at The Venetian Hotel Las Vegas, but it does not apply to customers who are residents of the United States or Canada.

If you are eligible, the coverage includes:

  • Travel insurance with medical coverage for up to 5 passengers in the vehicle.
  • Legal assistance in the event of a road accident.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

This benefit is particularly useful if you experience a medical emergency or accident while driving your Dollar rental away from The Venetian Hotel Las Vegas, for example on a longer drive toward Valley of Fire or the Nevada desert, where medical facilities may be distant.

To activate assistance at any time, call the 24-hour line at +1 888 980 9992 (toll-free or collect), or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This coverage is not a substitute for CDW or LDW on the Dollar vehicle itself, and it does not cover pre-existing medical conditions. Check your booking confirmation for the exact terms applicable to your reservation.

Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo