Dollar Car Rental
in Boston

Hola Car Rentals is the only premium partner of the top car rental brands operating in Boston, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Boston.

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Boston are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Boston charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar counter at Boston Logan Airport (BOS) is located at the Rental Car Center (RCC), 100 Tomahawk Drive, East Boston, on Floor 1. You do not walk directly from the terminal to the Dollar counter.

To reach it, follow these steps after landing:

• After baggage claim, follow Ground Transportation signs to the lower level outside curb.
• Board the free blue On-Airport Shuttle (Routes 22, 33, or 55) marked Rental Car Center. Shuttles run every 5 to 6 minutes during the day; Route 55 covers early morning and late evening.
• The ride from the terminal curb to the RCC takes approximately 10 to 15 minutes including the wait.
• Once inside the RCC, go to Floor 1 for the Dollar counter, then proceed to the vehicle bay.

Plan for 30 to 60 minutes total from landing to driving away, accounting for baggage claim, the shuttle, counter processing, and vehicle inspection. The Dollar airport counter is open daily from 6:00 AM to 1:30 AM (with overnight gaps on some days).

Yes, Dollar has city center locations in Boston in addition to the airport counter. If you prefer to skip the shuttle ride to the Rental Car Center, you can pick up your Dollar rental directly at a downtown address.

Known Dollar city locations in Boston include:

• 3 Columbus Avenue, near Boston Common (close to the I-90 and I-93 interchange)
• 110 Huntington Avenue
• 30 Park Plaza (Boston Park Plaza area)

These downtown Boston Dollar locations offer walk-up access with no shuttle required. However, their hours are more limited than the airport counter, typically 8:00 AM to 3:30 PM daily including weekends, so plan your pickup time accordingly. After-hours pickup is not available at these city locations.

Keep in mind that renting at a downtown Boston Dollar location rather than at the airport may help you avoid some airport-specific fees such as the concession recovery fee and customer facility charge, which can add 15 to 20% to your total at BOS.

To pick up your Dollar rental car in Boston, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

• Valid driver's license (original, unexpired, physical card) in the main driver's name.
• International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original license.
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted for the hold.
• Passport or valid government photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside the United States).

At Dollar airport locations in Boston, renters using a debit card must also provide proof of a return travel ticket and two valid forms of ID in addition to a valid driver's license. A major credit card remains the strongly recommended option for the deposit.

All names on your documents should match the main driver listed on the rental agreement.

Massachusetts uses an entirely cashless toll system, so there are no cash booths anywhere in Boston or on the roads you are likely to drive. All tolls are collected electronically through the EZDriveMA system, which includes E-ZPass MA transponders and Pay By Plate MA license plate invoicing.

Common toll roads near Boston include the Massachusetts Turnpike (Mass Pike, I-90), the Tobin Memorial Bridge, the Sumner Tunnel, the Ted Williams Tunnel, and the Callahan Tunnel.

When you pick up your Dollar rental in Boston, you have two main options for handling tolls:

• Enroll in Dollar's toll program (TollPass or similar): you pay a daily convenience fee of approximately US$3.95 per day you use a toll road, capped at around US$19.75 per rental period, plus the actual toll amounts billed at undiscounted rates.
• Opt out and drive without a program: if you pass through a toll, Pay By Plate MA invoices the vehicle's registered owner (Dollar), who then bills the toll plus administrative fees to your credit card, typically 4 to 6 weeks after the rental ends.

E-ZPass MA offers lower toll rates than out-of-state E-ZPass or plate billing. For example, a full-length Mass Pike trip can cost around US$7.45 with E-ZPass MA versus US$9.35 with an out-of-state transponder.

Review the toll section of your Dollar rental agreement carefully before signing.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar rental in Boston.

Given that Boston roads are entirely cashless and toll charges on routes like the Mass Pike (I-90) or the Ted Williams Tunnel can add up quickly, this benefit is especially useful for drivers covering longer distances in the area.

To claim your Tolls Cashback after returning your Dollar rental in Boston:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the signed Dollar rental agreement, and a toll receipt or statement showing charges paid during the rental period.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay them normally and claim reimbursement afterward.

Renting a Dollar car at Boston Logan Airport (BOS) comes with several location-specific fees on top of your base rate. These are standard charges at the airport and are not unique to Dollar.

• Airport concession recovery fee: typically 7.5 to 10% of the base rate, depending on the brand.
• Customer facility charge (CFC): approximately US$4.62 per day, covering the cost of the Rental Car Center at 100 Tomahawk Drive.
• Massachusetts state sales tax: 6.25%.
• Boston city rental tax: 1%.

Combined, these airport-specific fees can add 15 to 20% to your total compared to renting at a downtown Boston Dollar location such as 3 Columbus Avenue or 110 Huntington Avenue, where the concession and facility charges do not apply.

If your booking confirmation shows Taxes and Fees as Included, you should not be billed separately for those items at the Dollar counter. If you are charged for something not listed on your confirmation, Hola Car Rentals No Extra Charges© Coverage may apply. Keep all paperwork and contact support after the rental is complete.

Yes, a young driver surcharge applies to renters under 25 years old at Dollar locations in Boston. In Massachusetts, the minimum age to rent without an additional fee is 25.

Drivers aged 21 to 24 can rent from Dollar in Boston but will be charged a daily young-renter surcharge. For Hertz Group brands including Dollar, this fee is approximately US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the rental period.

Additional restrictions that apply to under-25 renters at Dollar in Boston include:

• Most premium, full-size, luxury, convertible, minivan, and SUV vehicle classes are restricted to renters aged 25 and older.
• Economy, compact, and intermediate categories are typically available to younger renters.
• A major credit card in the main driver's name is still required for the security deposit hold.

Renters aged 18 to 20 are generally not eligible to rent at Dollar locations in Boston, as Massachusetts does not have the same exception as New York or Michigan. If you are unsure about eligibility for your specific age and vehicle class, contact Hola Car Rentals customer service before booking.

Yes, you can add an additional driver to your Dollar rental in Boston, either as part of your rate or by paying a fee at the counter.

For Dollar rentals in Boston, the additional driver fee is approximately US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes for the rental period. Check your booking confirmation first, as some Hola Car Rentals rates include one additional driver at no extra cost.

Requirements for adding an additional driver at the Dollar counter in Boston:

• The additional driver must be present at pickup and show a valid driver's license.
• If their license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), they must also present an International Driving Permit.
• The additional driver must meet the minimum age requirement. For Dollar in Boston, drivers aged 21 to 24 may be subject to a young-driver surcharge on top of the additional driver fee.
• Both the main driver and the additional driver must sign the rental agreement.

Only drivers listed on the Dollar rental agreement are covered by protections such as CDW/LDW. If someone not listed on the contract drives the vehicle in Boston, coverage may be void and additional charges could apply.

Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this applies to your Dollar rental in Boston as well. This benefit is particularly relevant if you experience an incident on Boston's complex highway network, such as a breakdown on I-93 or the Mass Pike (I-90).

Core benefits typically included are:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in case of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. Always check your specific booking confirmation for the exact terms, limits, and exclusions that apply to your Dollar rental in Boston.

Yes, a major credit card in the main driver's name with the driver's name printed on the card is required to pick up your Dollar rental in Boston. This card is used to place a temporary security hold at the counter.

For Dollar rentals in Boston, the typical security hold on a standard vehicle is approximately US$300 to US$400, though the exact amount varies by vehicle class, rental duration, and the specific Dollar location (airport versus downtown Boston).

Key points to keep in mind:

• The card must be physical. Virtual cards, digital wallets (Apple Pay, Google Pay), and single-use card numbers are not accepted.
• Debit and prepaid cards are not accepted for the security hold.
• The card must have sufficient available credit to cover the hold in addition to any other charges.
• Someone else's card is not permitted. The card must belong to the main driver.

After you return the Dollar vehicle in Boston, the hold is released. Your bank controls how quickly the funds become available again, which can take up to 15 business days. Notify your bank of your travel plans in advance to avoid the authorization being flagged as a suspicious transaction.

Dollar rentals in Boston follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow to avoid fuel charges on your Boston Dollar rental:

• At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.
• Use the correct fuel type for your vehicle. Wrong-fuel incidents are not covered by the fuel policy.
• Before returning the car, refuel within approximately 10 miles of the Dollar return location at 100 Tomahawk Drive (airport) or your downtown Boston Dollar drop-off point. Refueling too far away risks the gauge dropping before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Dollar vehicle in Boston with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Returning the car full is always the most cost-effective option.

Yes, one-way rentals are possible with Dollar in Boston, but a drop-off fee may apply depending on your return location. This fee is route-specific and varies by destination, vehicle class, and season.

Common patterns for one-way Dollar rentals starting in Boston:

• Returning to a different Dollar location within the same metro area (for example, from Boston Logan Airport to a downtown Boston Dollar location) often carries no drop-off fee.
• Returning to a Dollar location in a different city or state typically does incur a one-way drop-off fee.
• Cross-border returns (for example, returning to Canada) may be restricted or carry significantly higher fees. Always confirm cross-border permissions with Dollar before driving out of the United States.

When booking through Hola Car Rentals, any applicable drop-off fee for your Boston Dollar rental will be shown on the rate details page under the To Pay at Destination section before you complete your booking. Review your confirmation to verify the fee listed matches what you saw during checkout.

If the Dollar counter in Boston charges a drop-off fee that was not disclosed on your Hola Car Rentals confirmation, keep all paperwork and contact support after the rental. No Extra Charges© Coverage may apply.

Boston has several driving characteristics that can surprise first-time visitors picking up a Dollar rental in the city.

Road layout and navigation:

• Boston's streets follow a 19th-century layout with dense one-way grids rather than a standard city grid. Navigation apps are strongly recommended.
• Rotaries (traffic circles) are common. In Massachusetts, circulating traffic has the right of way, which is the opposite of rules in the United Kingdom and some other countries.
• Interchanges such as Sullivan Square and sections of I-93 near downtown Boston involve tight merges and unexpected ramp configurations that can confuse unfamiliar drivers.

Speed enforcement:

• Massachusetts does not use widespread automated speed or red-light cameras. Enforcement is primarily by police patrol. As of mid-2025, Boston has not yet activated any municipal speed camera program, though legislation allowing opt-in cameras at high-crash intersections and school zones was passed in 2025.

Fuel costs:

• Fuel prices in the Boston metro area are typically 10 to 20% above the U.S. National average, driven partly by Massachusetts state excise taxes. Budget accordingly when planning refueling stops for your Dollar rental.

There are no congestion charges, emissions zones, or city-center driving fees in Boston.