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About renting a car at Providence Airport

At Rhode Island T.F. Green International Airport (PVD), every major rental brand operates from the same consolidated hub — the InterLink building at 700 Jefferson Boulevard — so there are no counters in the main terminal. After collecting your bags on the lower level, take the escalator up to the Skywalk, a covered elevated walkway with moving sidewalks that connects directly to InterLink; counters are on the third floor and vehicles are collected from the fourth. From baggage claim to driving out, plan on 20 to 45 minutes, with longer waits possible during busy travel periods. The main toll cost to plan for is the Claiborne Pell Newport Bridge, which connects Newport to Jamestown and runs on all-electronic tolling — a standard car billed by plate pays US$6.00 per crossing, while an E-ZPass transponder brings that cost down. Rental companies offer E-ZPass toll packages for a daily fee; ask at the counter to compare that against expected crossings. Fuel in the Providence area runs around US$3.30 per gallon for regular unleaded, and most agreements require a full tank at return or a service charge applies. A credit card in the primary driver's name is required at pickup, with deposit holds typically ranging from US$200 to US$500 depending on the company and vehicle class. Drivers whose licenses use a non-Latin script — Arabic, Chinese, Cyrillic, for example — should carry an International Driving Permit alongside the original license.

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Frequently Asked Questions

What does my Hola Car Rentals booking at Providence Airport include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating at Providence Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip at Providence Airport.

Will I face unexpected charges at the counter when I rent a car at Providence Airport through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking at Providence Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Providence Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my rental car at Providence Airport?

At Providence Airport, all rental car counters are located inside the Interlink Facility at 700 Jefferson Boulevard, Warwick, RI 02886. You do not need a shuttle to reach it.

After landing, the process is:

  • Clear U.S. immigration and customs on arrival (allow 30 to 90 minutes for international flights)
  • Collect your luggage from baggage claim on the terminal lower level
  • Take the escalator up and follow the covered Skywalk, an indoor elevated moving walkway with signage, to the adjacent Interlink Facility
  • Proceed to the rental counters on the 3rd floor of the Interlink Facility (Avis, Budget, Hertz, Enterprise, National, and others are all here)
  • After completing paperwork, collect your vehicle on the 4th floor

The walk from the terminal to the Interlink Facility takes roughly 5 minutes. Electric carts are available along the Skywalk if needed. From landing to driving away, international arrivals should Budget 60 to 150 minutes in total, accounting for immigration, baggage, and counter time.

What are the rental counter hours at Providence Airport?

Rental car counters at Providence Airport operate daily from 6:00 AM to 12:30 AM. Standard counter service is not available outside those hours, so if your flight lands after 12:30 AM you will need to wait until counters reopen at 6:00 AM.

A few things to keep in mind:

  • Preferred or loyalty program members may be able to access a vehicle on the 4th floor of the Interlink Facility using keys left in the car, but this option is only available before the 12:30 AM closing time
  • If your flight is delayed by less than 24 hours from your original pickup time, the rental company will hold your reservation
  • If a delay exceeds 24 hours, contact your booking provider as soon as possible, since the reservation may be forfeited without a refund if the hold window expires

When planning your arrival at Providence Airport, build in time for immigration, customs, and baggage claim before heading to the Interlink Facility, especially on late-night international flights.

What documents do I need to pick up a rental car at Providence Airport?

To collect your rental car at Providence Airport, you must present physical documents at the counter. Digital copies are not accepted.

  • Valid driver's license (original, unexpired, hard copy)
  • Passport, if you hold a license issued outside the United States or Canada
  • International Driving Permit (IDP), required if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. For all other foreign licenses an IDP is strongly recommended but not strictly mandatory
  • A major credit card in the main driver's name, with the name printed on the physical card, for the security deposit hold
  • Your booking confirmation or printed voucher
  • Proof of a return trip, such as a round-trip airline or cruise ticket, which may be requested from visitors traveling from outside the U.S. and Canada

At Providence Airport, the rental agreement is with the partner brand (Avis, Hertz, Enterprise, and others at the Interlink Facility), so their counter requirements and Rhode Island state rules govern. Bring all documents in physical form to avoid delays at pickup.

Do I need an International Driving Permit to rent a car at Providence Airport?

It depends on your home country's license. At Providence Airport, an International Driving Permit (IDP) is mandatory if your driver's license uses a non-Latin alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script. In that case you must carry both your original license and the IDP together.

If your license is in the Latin alphabet and issued by a country that participated in the 1949 Geneva Convention on Road Traffic or has a reciprocal agreement with the United States, an IDP is not strictly required, though it is still recommended as a precaution.

Important practical notes for picking up at Providence Airport:

  • The IDP is a translation document only. It is not a standalone license and will not be accepted without your original license
  • You must obtain the IDP in your home country before traveling. U.S. issuers such as AAA do not issue IDPs to non-U.S. license holders
  • All documents presented at the Interlink Facility counter must be physical originals
How do toll roads work when renting a car near Providence Airport?

Rhode Island's main toll road relevant to renters picking up at Providence Airport is the Claiborne Pell Newport Bridge, which connects Newport on Aquidneck Island to Jamestown on Conanicut Island. Tolls for a standard passenger car on that bridge are:

  • E-ZPass (non-resident): US$4.00
  • Bill by Mail (no transponder, license plate capture): US$6.00

Rhode Island also has the RhodeWorks system, but those gantries charge trucks only. Passenger cars pay nothing at RhodeWorks locations.

Rental vehicles at Providence Airport come equipped with an electronic toll device. At the counter you can choose between:

  • An unlimited toll package at a fixed daily rate (typically US$11 to US$25 per day depending on the brand)
  • Pay-per-use, where actual toll charges plus administrative or processing fees are billed to your card after the rental

If you drive through a cashless toll without enrolling in a program, the rental company will bill the toll amount plus an administrative fee, which can exceed US$15 per toll event. Rhode Island has no congestion charges or emissions zones.

Hola Car Rentals includes Tolls Cashback on all bookings, so you can recover up to 5% of your total booking value for tolls paid during your Providence Airport rental. Submit your claim within 30 days of return to [email protected] with your rental agreement and toll receipt.

Is a credit card required to rent a car at Providence Airport?

Yes, a major credit card is required to rent a car at Providence Airport. Debit cards and prepaid cards are not accepted for the security deposit hold.

The credit card must meet these conditions:

  • Physical card only. Virtual cards, digital wallets, and single-use card numbers are not accepted at the counter
  • Issued in the main driver's name, with the name printed on the card
  • Sufficient available credit to cover the security hold, which is typically US$300 to US$400 for standard vehicles at U.S. airport locations

Even if you prepaid your booking online, you must still present a physical credit card at the Interlink Facility counter at Providence Airport when you pick up the vehicle. The hold is a temporary authorization, not a charge, and your bank releases it after the rental closes, though this can take up to 15 business days depending on your issuer.

It is a good idea to bring a backup credit card in your name in case your primary card is declined, and to notify your bank of international travel before arriving at Providence Airport.

How much is the security deposit for a rental car at Providence Airport?

At Providence Airport, the security deposit is placed as a temporary hold on your credit card at the time of pickup. For standard vehicles at U.S. airport locations, the typical hold is approximately US$300 to US$400.

A few things to keep in mind:

  • The exact amount is set by the rental partner's desk and may vary by brand, vehicle class, and season. Premium or specialty vehicles can carry higher holds
  • The hold reduces your available credit until your bank releases it after the rental closes, which can take up to 15 business days
  • Only a physical major credit card in the main driver's name is accepted for the deposit at the Interlink Facility counter at Providence Airport. Debit and prepaid cards are not accepted

If you are unsure whether your card has enough available credit, contact your bank before traveling to Providence Airport and set a travel notice to prevent the authorization from being flagged as suspicious.

Can I get Tolls Cashback on my rental from Providence Airport?

Yes, Tolls Cashback is included on all bookings made through Hola Car Rentals, including rentals picked up at Providence Airport.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your booking total is US$500, the maximum cashback is US$25. If you paid US$18 in tolls on the Newport Bridge or other Rhode Island toll roads during your Providence Airport rental, you receive US$18 back. If you paid US$40, you receive US$25 (the cap).

To claim your cashback after returning the vehicle at Providence Airport:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - followed by your reservation number
  • Attach your Hola Car Rentals booking confirmation, the rental agreement signed at pickup, and a toll receipt or statement showing charges paid during the rental period

Refunds are issued to the original payment method used for the booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Can I return my rental car after hours at Providence Airport?

Yes, after-hours vehicle returns are available 24 hours a day at Providence Airport. The rental counters in the Interlink Facility close at 12:30 AM, but you can drop off your vehicle on the 4th floor of the Interlink Facility at any time.

For an after-hours return at Providence Airport:

  • Park the vehicle in the brand-specific lot or check-in lane on the 4th floor
  • Lock the car and place your keys and rental contract on the dashboard or in the designated drop box for your brand
  • Keep a photo of the dashboard showing the fuel gauge and odometer as evidence of the vehicle's condition at return

Note that after-hours pickup is not available at Providence Airport. If your flight arrives after 12:30 AM, you will need to wait until counters reopen at 6:00 AM before collecting a vehicle. Plan your arrival time accordingly, especially on late-night international flights.

What is the fuel policy for rental cars at Providence Airport?

Rental cars at Providence Airport follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow:

  • At pickup in the Interlink Facility, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the gauge and odometer before leaving Providence Airport
  • Refuel within roughly 10 miles of the Interlink Facility return location before dropping off, so the gauge does not drop below full on the drive back
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns at Providence Airport, leave the receipt in the return envelope and keep a photo of the full gauge

If you return the vehicle below the recorded starting level, the rental partner may charge a fuel shortfall at their own refueling rate, which is typically higher than retail pump prices, plus a service fee. Using the correct fuel type (gasoline versus diesel) is also your responsibility, as wrong-fuel incidents are not covered by the fuel policy.

How do I add an additional driver to my rental at Providence Airport?

Yes, you can add an additional driver to your rental at Providence Airport, but it must be done at the counter in the Interlink Facility at the time of pickup. Both the main driver and the additional driver must be present together.

Fee structure at U.S. locations including Providence Airport:

  • Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
  • Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
  • Alamo, National, and Enterprise: US$15 per day plus taxes

Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation before arriving at Providence Airport to see whether the additional driver fee is already covered.

Requirements for the additional driver:

  • Must appear in person at the Interlink Facility counter with a valid driver's license
  • Must meet the minimum age requirement (25 for most brands at Providence Airport)
  • Must present an IDP if their license uses a non-Latin alphabet
  • Must sign the rental agreement

Anyone who drives the vehicle without being listed on the agreement may void insurance protections.

Is there a young driver surcharge for renters under 25 at Providence Airport?

Yes, drivers aged 21 to 24 are subject to a young-renter surcharge at Providence Airport. The minimum age to rent without an additional fee is 25.

Key rules for Providence Airport rentals:

  • Drivers aged 21 to 24 can rent but will pay a daily young-renter surcharge on top of the base rate
  • Most vehicle classes, including full-size sedans, SUVs, minivans, convertibles, luxury, and premium categories, are restricted to renters aged 25 and older
  • Economy, compact, and intermediate vehicles are typically available to drivers aged 21 to 24

Rhode Island is not New York or Michigan, so the standard U.S. policy applies at Providence Airport: rental companies are not required to rent to drivers under 21, and the young-renter surcharge applies from age 21 through 24.

If you are between 21 and 24 and traveling from Latin America or the Caribbean, certain Hola Car Rentals rates fulfilled by Avis or Budget may waive the underage fee. Check your booking confirmation to see whether this exception is shown before arriving at Providence Airport.

Does Travel Assistance cover me if something goes wrong during my Providence Airport rental?

Yes, most bookings include Travel Assistance provided by Terrawind Global Protection, which can help if an emergency occurs during your Providence Airport rental or anywhere in Rhode Island.

Coverage typically includes:

  • Medical assistance for accidents and non-pre-existing illnesses, for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This benefit is designed for travelers renting abroad and is particularly useful if you need medical attention or legal support far from home after picking up at Providence Airport.

Important eligibility note: Travel Assistance does not apply to U.S. or Canadian residents. It is available to international visitors only.

To reach assistance 24 hours a day:

  • Call (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Travel Assistance does not cover damage to the rental vehicle (that is CDW/LDW) or liability to third parties (that is LIS/SLI). Check your booking confirmation for the exact terms that apply to your Providence Airport reservation.

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