Car Hire
in Nashville

Hola Car Rentals is the only premium partner of the top car hire brands operating in Nashville, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Nashville.

No. With Hola Car Rentals, all costs and charges for your booking in Nashville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Nashville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Nashville International Airport (BNA), all major hire brands including Avis, Budget, Enterprise, National, and Alamo operate from a consolidated Rental Car Centre located at 1 Terminal Dr, Nashville, TN 37214.

After collecting your bags, follow the ground transportation signs below baggage claim to reach the dedicated shuttle stop. A shuttle connects the terminal directly to the top-floor Customer Service Plaza of the Rental Car Centre. Once there, proceed to your brand's counter or use a self-service kiosk to complete check-in, collect your printed agreement, and walk to your vehicle on the lot. At the exit booth, show your agreement and driver's licence to drive away.

Counter hours vary by brand. As a general reference, Avis and Budget operate Monday through Friday from 6 AM to 2 AM and Saturday through Sunday from 6 AM to 1 AM. Enterprise operates daily from 7 AM to 7 PM. A 24-hour drop-off option is available at the Nashville BNA facility even when counters are closed.

If you are hiring from a downtown Nashville branch such as the Enterprise location at 1700 8th Ave S, no shuttle is needed. You travel directly to that address for pickup, but hours are typically shorter than at the airport.

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Tennessee, including in and around Nashville.

This means you can drive common routes such as I-40 between Nashville and Knoxville, or I-65 between Nashville and Memphis, without paying any tolls or needing a transponder. Hire company toll programmes such as Budget e-Toll, Avis E-Toll, Enterprise TollPass, or Hertz PlatePass are simply not necessary for driving within Tennessee.

There are also no congestion charges, emissions zones, or city-centre driving fees in Nashville.

If your Nashville trip includes driving into neighbouring states that do have toll roads, such as parts of Georgia or North Carolina, the toll device already installed in your hire vehicle will activate automatically when you pass through a cashless toll point. In that case, you can either enrol in the hire company's unlimited toll programme at the counter (typically GBP 11 to GBP 25 per day) or pay per use, where the actual toll plus an administrative processing fee will be charged to your card after the hire ends.

To pick up a hire car in Nashville, you must bring the following physical documents. Digital copies are not accepted at any counter.

• A valid, unexpired driver’s licence in the main driver’s name. If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside the original licence.
• A major credit card physically printed with the main driver’s name, with sufficient available credit to cover the authorisation hold (typically US$300 to US$400 for standard vehicles in the United States).
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or travel tickets if you are visiting from abroad.

The IDP is a translation document only and cannot be used without the original licence. If you think you may need one, obtain it in your home country before travelling to Nashville, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.

All named drivers must be present at the Nashville counter with their own valid licence and, if applicable, their IDP.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire period.

Since Tennessee has no toll roads, most driving within Nashville and the surrounding area will not generate any toll charges. However, if your Nashville hire takes you into neighbouring states that do have toll roads, any tolls you pay are eligible for the cashback benefit.

To claim your reimbursement after returning the vehicle in Nashville or elsewhere, email [email protected] within 30 days of the return date with the following:

• Your Hola Car Rentals reservation confirmation
• A copy of the hire agreement signed at pickup
• A receipt or statement showing the toll charges paid

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your Nashville booking totalled US$500, the maximum cashback is US$25. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, one-way hires are available from Nashville, allowing you to pick up a vehicle at BNA or a downtown Nashville location and return it to a different city.

When booking, simply enter your desired pickup location in Nashville and a different drop-off location. The system will calculate whether a drop-off fee applies and display it under the "To pay at destination" section before you confirm. This fee is set by the hire partner, varies by route and vehicle class, and cannot be prepaid.

Common Nashville one-way routes include trips to Memphis, Knoxville, or Pigeon Forge. Not every route incurs a drop-off fee, but longer distances and cross-state routes typically do. Premium and large vehicle classes often carry higher repositioning fees.

If you change your return location after booking, the hire will be re-priced and a new drop-off fee may apply. If the counter charges a fee that was not disclosed on your confirmation, keep all paperwork and contact support, as Hola Car Rentals' No Extra Charges© Coverage may apply.

Yes, a major credit card physically printed with the main driver’s name is required at every Nashville hire counter to cover the security deposit hold.

Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit, even if you have already prepaid your booking online. The credit card must belong to the main driver and must have sufficient available credit to cover the hold, which is typically US$300 to US$400 for standard vehicles at U.S. locations including Nashville.

The hold is a temporary authorisation, not a charge. It reduces your available credit until the hire company releases it after you return the vehicle. Your bank controls how quickly the hold disappears, and it can take up to 15 business days.

A few practical tips for your Nashville pickup:

• Notify your bank before travelling so the in-person authorisation is not flagged as suspicious
• Bring a backup credit card in your own name in case your primary card is declined
• Confirm the exact hold amount with the counter agent before they process the authorisation

In Nashville, the standard minimum age to hire a car without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-hire surcharge, and most vehicle classes are restricted to drivers aged 25 and older.

Vehicle classes typically restricted to 25 and older include full-size saloons, full-size SUVs, minivans, vans, convertibles, luxury, and premium categories. Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact or intermediate SUV classes.

Typical daily young-hire surcharges at Nashville counters vary by brand:

• Avis, Budget, and Payless: GBP 11 per hire day, capped at GBP 55
• Hertz, Thrifty, and Dollar: GBP 13.50 per hire day, capped at GBP 189
• Alamo, National, and Enterprise: GBP 15 per day

If you are aged 21 to 24 and are a citizen or resident of Latin America or the Caribbean, certain Hola Car Rentals rates with Avis or Budget may waive the young-hire surcharge. Check your booking confirmation to see if this waiver is shown. Tennessee is not one of the states (like New York or Michigan) that requires hires to drivers under 21.

Yes, you can add an additional driver to your Nashville hire, either at no cost if your rate includes it or by paying a daily fee at the counter.

Check your booking confirmation for the phrase "Additional driver free of charge." If it is not listed, the following daily fees apply at Nashville counters:

• Avis, Budget, and Payless: GBP 11 per day, capped at GBP 55
• Hertz, Thrifty, and Dollar: GBP 13.50 per day, capped at GBP 189
• Alamo, National, and Enterprise: GBP 15 per day

The additional driver must be physically present at the Nashville pickup counter with a valid driver’s licence and, if required, an International Driving Permit. Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the vehicle without being listed on the agreement is not covered by the hire’s protections, including CDW/LDW.

For Avis, Budget, and Payless Nashville locations, additional drivers must generally be at least 25 years old. If you need to add a driver after leaving the counter, you must visit a branch in person to update the agreement.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which covers up to 5 passengers on your Nashville trip. This benefit is available to non-North American customers. Residents of the United States and Canada do not qualify.

Coverage typically includes:

• Travel insurance with medical cover for accidents and non-pre-existing illnesses
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a breakdown on a Nashville motorway, a medical emergency, or any other covered incident during your hire, contact the assistance line immediately before incurring expenses, as some reimbursements require prior authorisation.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This cover does not include damage to the hire vehicle (covered by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always review your Nashville booking confirmation for the exact terms and limits that apply to your reservation.

Nashville hire cars follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, verify the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the Nashville counter.

When returning your vehicle to Nashville International Airport (BNA) or a downtown Nashville branch, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Keep the fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, the hire company may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price
• A refuelling service or administrative fee

For after-hours returns at Nashville BNA, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence. Ask the Nashville counter agent at pickup to recommend the nearest fuel stations to the return facility.

For a Nashville hire, two types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving in Nashville. Some U.S. states require hire companies to include state-minimum liability, but not all do. Tennessee does not mandate a specific minimum, so cover levels can vary. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Nashville booking.

These two covers work together: CDW/LDW protects the hire vehicle, while LIS/ALI/SLI protects others. Neither covers your personal injuries (that falls under Personal Accident Insurance) or your belongings (Personal Effects Cover).

Check your Nashville booking confirmation to see which protections are already included in your selected rate before deciding whether to add anything at the counter.

Yes, after-hours returns are available at Nashville International Airport (BNA), which offers 24-hour drop-off at the consolidated Rental Car Centre at 1 Terminal Dr.

To complete an after-hours return at Nashville BNA, follow these steps:

• Drive to the Rental Car Centre and follow the signs for your hire brand's return lane
• Check the vehicle for personal belongings before leaving
• Leave the keys in the vehicle or in the designated key drop box as instructed by your hire agreement
• Take a photo of the fuel gauge showing a full tank and note the odometer reading
• Keep your fuel receipt from the station nearest to Nashville BNA

Be aware that when you drop off after hours, the vehicle condition is not formally inspected until the next business day. Any damage noted at that inspection may be attributed to your hire period, so documenting the vehicle's condition with photos at the time of return is strongly recommended.

Downtown Nashville branches such as the Enterprise location at 1700 8th Ave S operate with shorter hours and may not offer after-hours drop-off. Confirm the return procedure for your specific Nashville location on your booking confirmation before your return date.

An International Driving Permit (IDP) is not always mandatory to hire a car in Nashville, but it is required in specific situations.

You must carry an IDP alongside your original licence if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. Nashville hire counters will not accept a licence in those scripts without an accompanying IDP translation.

If your licence is in a Latin-alphabet language other than English, an IDP is recommended but not strictly required at most Nashville counters. However, having one reduces the risk of complications at the counter.

Important points to keep in mind for your Nashville pickup:

• The IDP is a translation document only. It is invalid without your original licence and cannot be used as a standalone ID.
• You must obtain your IDP in your home country before travelling to Nashville. U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.
• All documents presented at the Nashville counter must be physical originals. Digital copies are not accepted.

If you are unsure whether your licence requires an IDP for your Nashville hire, check your booking confirmation or contact Hola Car Rentals support before your travel date.