Car Hire
at New Windsor, NY Airport

Hola Car Rentals is the only premium partner of the top car hire brands operating at New Windsor, NY Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at New Windsor, NY Airport.

No. With Hola Car Rentals, all costs and charges for your booking at New Windsor, NY Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at New Windsor, NY Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At New Windsor, NY Airport (Stewart International Airport, SWF), all major hire car counters are located inside the single terminal building, directly in the baggage claim area. There is no separate Hire Car Centre, no shuttle, and no people mover required.

After clearing U.S. immigration and customs, simply proceed to baggage claim and you will find counters for Alamo, Avis, Budget, National, and Enterprise right there. Once you have completed the paperwork at the counter or a Fastbreak kiosk, walk outside to the adjacent parking lot to collect your vehicle. The lot is within walking distance of the terminal exit.

The terminal address is 118 International Drive, New Windsor, NY. Allow 30 to 90 minutes from landing to driving away if you are arriving on an international flight, since immigration and customs processing adds time before you reach the counter.

To collect your hire car at New Windsor, NY Airport, you must present the following at the counter:

• A valid, unexpired driver’s licence (physical original, not a digital copy or photocopy)
• A passport or valid government-issued photo ID (required for visitors arriving internationally)
• A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the authorisation hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are a foreign visitor

If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) as a translation alongside your original licence. The IDP is not a standalone document and will not be accepted without the original licence.

Debit cards and prepaid cards are not accepted for the authorisation hold at New Windsor, NY Airport. Bring a backup credit card in your name in case your primary card is declined.

Counter hours at New Windsor, NY Airport vary by hire brand and can differ by day of the week. Based on available information, Enterprise operates on a limited schedule that includes closures on certain days (for example, Wednesday and Saturday), with reduced hours on others. Budget operates during office hours with no after-hours pickup available.

After-hours vehicle returns are handled via key drop boxes located at the counters inside the baggage claim area. However, you remain financially responsible for the vehicle until the next business day inspection takes place.

Because hours change on holidays and can vary seasonally, always confirm the exact operating hours for your chosen brand directly on your booking confirmation before travelling to New Windsor, NY Airport. If your flight is delayed by less than 24 hours, the hire company will generally hold your reservation, but you must arrive during service hours to complete the pickup.

Toll roads near New Windsor, NY Airport connect directly to New York's extensive cashless toll network, including the NY State Thruway (I-87/I-287) and major bridges and tunnels around the New York City area. Cash payment is not available at most toll facilities in New York.

Your hire vehicle at New Windsor, NY Airport comes pre-equipped with an electronic toll device. At the counter you have two options:

• Unlimited toll package: typically US$11 to US$26 per hire day, covering all toll usage during the hire period
• Pay per use: the hire company charges the actual toll amount plus a daily administrative processing fee (approximately US$6.95 per day for non-corporate renters, capped at around US$34.75 per hire)

If you drive into Manhattan south of 60th Street, a separate NYC Congestion Relief Zone fee of approximately US$8.99 plus taxes applies per day, charged automatically via plate recognition. This fee is in addition to any bridge or tunnel tolls.

You may also bring a personal E-ZPass transponder to avoid the hire company's programme fees. Inform the counter agent so they can deactivate the vehicle's default device and prevent duplicate charges. Toll charges can appear on your card days or even weeks after you return the vehicle, as toll agencies process invoices in batches.

Yes, a young driver surcharge applies to renters under 25 at New Windsor, NY Airport, but New York State law makes this location more accessible for younger drivers than most U.S. destinations.

New York requires hire companies to rent to licensed drivers aged 18 and older, whereas most other U.S. states set the minimum at 21 or 25. A young-renter surcharge still applies and is estimated at around US$25 per day at New Windsor, NY Airport, subject to New York's 11% hire tax on top.

Additional restrictions to keep in mind:

• Most vehicle classes (full-size, SUV, premium, luxury, minivan, convertible) are restricted to drivers aged 25 and older
• Drivers aged 18 to 24 are generally limited to economy, compact, and intermediate categories
• A major credit card in the main driver’s name is still required for the authorisation hold

If you are aged 21 to 24 and travelling from Latin America or the Caribbean, certain Avis and Budget rates may waive the underage fee. Check your booking confirmation to see if this waiver is explicitly listed.

New York State caps the additional driver fee at New Windsor, NY Airport at just US$5 per day or US$35 per week per driver, which is significantly lower than the US$13 to US$15 per day charged in most other U.S. states.

Exemptions may apply for spouses, domestic partners, or drivers added for employer business purposes, depending on the hire company's policy.

To add an additional driver at New Windsor, NY Airport:

• The additional driver must be physically present at the counter at pickup
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• Both the main driver and the additional driver must sign the hire agreement
• Only drivers listed on the agreement are covered by protections such as CDW/LDW

Some rates booked through Hola Car Rentals include one additional driver at no extra cost. Check your booking confirmation for the line "Additional driver free of charge" before arriving at New Windsor, NY Airport.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your hire at New Windsor, NY Airport.

Given that New York's cashless toll network covers the NY State Thruway, major bridges, tunnels, and the NYC Congestion Relief Zone, toll costs can add up quickly when driving from New Windsor, NY Airport towards New York City or other tolled routes.

To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or itemised invoice showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Submissions received after 30 days are not accepted. This benefit covers toll charges only, not administrative fees, fines, or penalties.

Yes, a major credit card in the main driver’s name is required to hire a car at New Windsor, NY Airport. The card must be a physical card with the driver’s name printed on it and must have sufficient available credit to cover the authorisation hold.

Debit cards and prepaid or gift cards are not accepted for the authorisation hold. Even if you have prepaid your booking in full, you must still present a physical credit card at the counter.

Typical authorisation holds at U.S. airport locations range from approximately US$300 to US$400 for standard vehicles, though the exact amount is set by the hire company at New Windsor, NY Airport and may be higher for premium vehicle classes or longer hires.

A few important tips before arriving at New Windsor, NY Airport:

• Notify your bank of your travel plans to prevent fraud blocks on in-person authorisations
• Bring a backup credit card in your name in case your primary card is declined
• Virtual cards, digital wallets, and single-use card numbers are not accepted at the counter

The hold is released after you return the vehicle, but your bank may take up to 15 business days to reflect the release.

Returning your hire vehicle at New Windsor, NY Airport is straightforward. Follow the hire car return signs on International Road back to the same terminal parking lot used for pickup, adjacent to the single terminal building.

Steps for a smooth return at New Windsor, NY Airport:

• Park in your hire company’s designated spaces in the lot
• Note the mileage and fuel level before locking the vehicle
• Refuel before arriving, as the full-to-full fuel policy requires you to return the tank at the same level recorded on your agreement
• Drop the keys and your contract in the key drop box at your company’s counter inside the baggage claim area (Budget, Enterprise, and National all have drop boxes)

If you return after hours, the key drop box is available, but you remain financially responsible for the vehicle until the next business day inspection. The grace period for late returns is typically 29 minutes. Returning 30 or more minutes late may trigger a charge of three-quarters of a day plus taxes, and returning 90 or more minutes late may result in a full additional day charge.

Keep a photo of the fuel gauge and odometer at return as documentation in case of any post-hire disputes.

Hiring at New Windsor, NY Airport means your total bill is subject to New York's 11% state hire tax, which applies to the entire hire amount including surcharges. This rate is higher than the combined average in many other U.S. states.

Additional fees that may appear on your bill at New Windsor, NY Airport include:

• Young driver surcharge (approximately US$25 per day for renters under 25, also subject to the 11% tax)
• Additional driver fee (US$5 per day under New York's state cap, taxed locally)
• Electronic toll processing fees (approximately US$6.95 per day for pay-per-use, or US$11 to US$26 per day for an unlimited package)
• NYC Congestion Relief Zone fee of approximately US$8.99 plus taxes per day if you drive into Manhattan south of 60th Street

If your booking confirmation shows "Taxes and Fees: Included," you should not be charged again at the counter for those items. If you are, Hola Car Rentals' No Extra Charges© Coverage allows you to report the discrepancy after your hire is complete for review and potential reimbursement.

An International Driving Permit (IDP) is not always mandatory at New Windsor, NY Airport, but it is strongly recommended in certain situations and required in others.

You must carry an IDP alongside your original licence if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. The IDP serves only as a translation document and is never valid on its own without the original licence.

If your licence is in English or uses the Latin alphabet, an IDP is generally not required at New Windsor, NY Airport, though individual hire companies may request one. Hire counters at New Windsor, NY Airport (Alamo, Avis, Budget, National, Enterprise) follow the desk requirements of each brand and local law.

Important reminders:

• Obtain your IDP in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders
• Photocopies, learner's permits, and temporary licences are not accepted
• Your passport or additional government-issued photo ID is also required alongside your licence at the counter

When hiring at New Windsor, NY Airport, two main types of cover are worth considering: protection for the hire vehicle itself, and protection for third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to or theft of the hire vehicle. A deductible may still apply unless your confirmation explicitly shows zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving. In New York, some minimum liability is included by law, but the limits may be low. Adding supplementary liability cover is strongly recommended when hiring at New Windsor, NY Airport, particularly if you plan to drive towards New York City or on busy tolled highways.

Neither CDW/LDW nor LIS/ALI/SLI covers:

• Your own personal injuries (that requires Personal Accident Insurance)
• Your personal belongings (that requires Personal Effects Cover)
• Toll charges, fines, or fuel shortfalls

Review your booking confirmation to confirm which coverages are included in your rate before arriving at New Windsor, NY Airport.

Yes, most Hola Car Rentals bookings include travel assistance cover provided by Terrawind Global Protection, and this applies to hires starting at New Windsor, NY Airport as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are eligible, the cover typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This is particularly useful if you experience a medical emergency or an accident while driving from New Windsor, NY Airport on the NY State Thruway or other regional highways far from urban centres.

To use the assistance, contact Terrawind 24 hours a day, 7 days a week before incurring expenses, as some reimbursements require prior authorisation. Check your booking confirmation for the exact coverage limits and terms that apply to your reservation at New Windsor, NY Airport. This cover does not replace CDW/LDW for vehicle damage or LIS/ALI/SLI for third-party liability.