Car Hire
at Manchester Airport

Hola Car Rentals is the only premium partner of the leading car hire companies at Manchester Airport, giving you exclusive access to our All Inclusive+ rate. This rate offers additional benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance, covering up to GBP 100,000 for a maximum of 5 passengers in case of medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this at no extra cost, guaranteeing you a unique car hire experience with full protection and peace of mind throughout your trip at Manchester Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Manchester Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Manchester Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

There are no on-terminal hire counters at Manchester Airport. All major hire brands operate from the off-terminal Car Hire Village located at Ringway Road, Manchester Airport, M22 5WH.

To reach it, take the free shuttle bus from designated stops outside each terminal:

• Terminal 1 and Terminal 3: bus stops E, F, and C
• Terminal 2: follow signs to the shuttle stop outside arrivals

Shuttles run every 10 minutes between 5:00 AM and midnight. The journey takes approximately 5 minutes. Once at the Car Hire Village, proceed to your brand's counter inside the building to complete the hire process.

If you are collecting a Dollar vehicle, note that Dollar operates from the Delta Hotels by Marriott on Hale Road, which has a separate shuttle from the hotel entrance back to the airport.

Allow 60 to 120 minutes in total from landing to driving away at Manchester Airport, accounting for immigration, baggage collection, the shuttle ride, and counter processing.

Hire counter hours at Manchester Airport vary by brand, but most desks at the Car Hire Village on Ringway Road operate from approximately 06:30 AM to 11:00 PM, seven days a week. The free shuttle buses connecting the terminals to the Car Hire Village run from 5:00 AM to midnight.

After-hours collection is not standard at Manchester Airport. If your flight arrives late and you need to collect a vehicle outside normal counter hours, contact your hire brand directly in advance to confirm whether any arrangements can be made.

For returns after hours, most brands at Manchester Airport provide a key drop box or outside drop cabin at the Car Hire Village, and Avis offers a 24-hour drop-off facility at its car park. After dropping the keys, take the free shuttle bus from the Car Hire Village back to your terminal, showing your hire agreement to board.

If your flight is delayed by less than 24 hours from your original pickup time, your booking will generally be held. For delays beyond 24 hours, contact support as soon as possible to discuss your options.

When collecting your hire car at Manchester Airport, you must present all documents in physical form. Digital copies are not accepted at the counter.

• A valid, unexpired driving licence (physical card only)
• Your passport and any required entry visas
• A major credit card in the main driver's name, with the driver's name printed on the card, for the authorisation hold
• Your booking confirmation or printed voucher
• Proof of return travel, such as a return flight or cruise ticket

For driving licences issued in the United Kingdom, present the photo card. If your licence is not in English or uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.

In Great Britain, many visitors can drive on a full, valid foreign licence for a period after arrival, but requirements can vary depending on your licence origin and immigration status. Check official UK government guidance before travelling to Manchester Airport to confirm your entitlement.

There are no toll roads immediately at Manchester Airport itself, but toll roads exist in the wider UK road network that you may encounter depending on your route.

• The M6 Toll is the main motorway toll in the UK, a 26-mile stretch in the West Midlands connecting Junction 3a at Coleshill to Junction 11a at Wolverhampton. A car using all three zones pays approximately GBP 10.30; two zones cost approximately GBP 8.30.
• If you drive to London, the London Congestion Charge and Ultra Low Emission Zone (ULEZ) may apply depending on your vehicle and the time of day.
• Clean Air Zones and Low Emission Zones exist in several UK cities and may apply to your hire vehicle.

Most UK toll roads operate as cashless systems using number plate recognition, with charges billed after your journey. Tolls are the driver's responsibility unless otherwise stated in your hire agreement. Ask your hire brand at Manchester Airport about toll payment options before you drive away.

All bookings include Tolls Cashback from Hola Car Rentals: you can claim back up to 5% of your total booking value for tolls paid during your hire. Submit your claim with receipts to [email protected] within 30 days of returning the vehicle.

At Manchester Airport, the hire brand will place a temporary authorisation hold on your credit card at the time of collection. This hold is not a charge but reduces your available credit until it is released after you return the vehicle.

For hires in the United Kingdom, the typical hold is approximately GBP 300 to GBP 400 for a standard car. The exact amount varies by brand, vehicle class, and hire duration. Premium or specialised vehicles may carry a higher hold.

To avoid issues at the Manchester Airport counter:

• Bring a physical major credit card in the main driver's name, with the driver's name printed on the card
• Debit cards, prepaid cards, and virtual cards are not accepted for the authorisation hold
• Ensure your card has sufficient available credit to cover the hold plus any expected charges
• Notify your bank of international travel to prevent fraud blocks on the authorisation
• Bring a backup credit card in case your primary card is declined

After you return the vehicle, the hold is released. Your bank controls how quickly it reappears on your available credit, which can take up to 15 business days.

Whether you need an International Driving Permit (IDP) at Manchester Airport depends on the type of licence you hold.

If your driving licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, you must carry an IDP alongside your original licence. The IDP is a translation booklet only and is not valid without the original licence.

If your licence is in English or uses a Latin alphabet, an IDP is generally not required, though it is recommended as a precaution. In Great Britain, most visitors can drive on a full, valid foreign licence for a period after arrival, but the exact rules depend on your licence origin and immigration status. Check official UK government guidance before travelling to Manchester Airport.

A few additional points to keep in mind:

• Digital driving licences are not accepted at Manchester Airport hire counters; you must present the physical original
• Obtain your IDP in your home country before travelling, as it cannot be issued abroad
• All additional drivers must also meet the same document requirements at the counter

Most hire cars collected at Manchester Airport operate on a Full-to-Full fuel policy. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

To follow the policy correctly:

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the Manchester Airport Car Hire Village on Ringway Road before returning the vehicle
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the car below the recorded starting level, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus an administrative fee.

Some counter locations at Manchester Airport may offer an optional prepaid fuel plan. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value for most renters.

Yes, by law all hire vehicles in the United Kingdom, including those collected at Manchester Airport, must carry third-party liability insurance, and this coverage is included in the hire price.

This means that if you cause injury to another person or damage to another vehicle or property while driving your hire car, the statutory minimum liability coverage is already in place. You do not need to purchase it separately as a basic requirement.

However, there are important considerations:

• The included liability coverage meets the legal minimum. If you want higher limits of protection, you can add supplementary liability insurance (LIS or SLI) at the Manchester Airport counter
• Third-party liability does not cover damage to the hire vehicle itself. For that, you need Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW)
• Coverage applies only to drivers named on the hire agreement. Any driver not listed is not covered
• Driving outside permitted areas or in breach of the hire agreement can void coverage

Review your booking confirmation before arriving at Manchester Airport to confirm exactly what protections are included in your rate and what optional extras may be worth considering.

Driving from Manchester Airport involves a few local road characteristics that can catch first-time visitors off guard.

• Traffic drives on the left in the United Kingdom. If you are not accustomed to left-hand driving, take a moment to orient yourself before leaving the Car Hire Village on Ringway Road
• The exit from Manchester Airport connects directly to the M56 motorway, which joins the M60 orbital ring road. The interchange signage can be dense and fast-moving, particularly for drivers heading south toward London or west toward Liverpool
• Average-speed cameras are active on the M56 and M60 near Manchester Airport. Speed limits in these zones range from 50 to 70 mph and are strictly enforced. Stay within posted limits at all times
• Roundabouts on Ringway Road and Shadowmoss Road near the hire lots use one-way systems that can be confusing on first approach. Follow lane markings carefully
• If you plan to drive into central London, the Congestion Charge and Ultra Low Emission Zone (ULEZ) apply and will be billed to your hire if your vehicle does not meet the required emission standard

Confirm with the counter agent at Manchester Airport that your hire vehicle meets any emission zone requirements relevant to your planned route.

Yes, you can add an additional driver to your hire at Manchester Airport, either as part of your rate or by paying a fee at the counter.

Some rates include one additional driver at no extra cost. Check your booking confirmation before arriving at Manchester Airport to see whether this is listed as included. If it is not included, a daily fee applies:

• Avis and Budget: approximately US$13 per hire day, capped at US$65
• Hertz, Thrifty, and Dollar: approximately US$13.50 per hire day, capped at US$189
• Alamo, National, and Enterprise: approximately US$15 per day

To add a driver at the Manchester Airport counter:

• The additional driver must be present at collection with their physical, valid driving licence
• If their licence uses a non-Latin alphabet, they must also carry an International Driving Permit
• Both the main driver and the additional driver must sign the hire agreement
• Only drivers listed on the agreement are covered by CDW, LDW, and liability protections

Anyone who drives the vehicle without being listed on the hire agreement is not covered, and any damage or incident involving an unnamed driver may result in full liability.

Early collection at Manchester Airport is possible but depends on vehicle availability at the time you arrive. It is not guaranteed.

If you arrive at the Car Hire Village on Ringway Road before your scheduled collection time, ask the counter agent whether the vehicle is ready. If an earlier collection is available, the hire period may be re-priced from the new start time, which could affect your total cost.

A few points to consider:

• The Car Hire Village shuttle from Manchester Airport terminals runs from 5:00 AM, so very early arrivals should confirm counter opening hours with their brand in advance
• If your flight lands significantly earlier than expected, allow time for immigration and baggage collection before heading to the shuttle stop
• Your booking confirmation shows your scheduled collection time. Any change to that time may trigger a reprice based on current availability and rates

If you need to modify your collection time before travelling, it is best to update your reservation in advance rather than requesting a change on arrival at Manchester Airport.

Every booking includes Tolls Cashback from Hola Car Rentals, which reimburses you for toll costs paid during your hire at Manchester Airport, up to 5% of your total booking value.

While there are no toll roads at Manchester Airport itself, you may encounter tolls if your route takes you to the M6 Toll in the West Midlands, into central London (Congestion Charge), or through other charged roads or tunnels across the UK.

To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of returning the car at Manchester Airport
• Use the subject line: Tolls Cashback, followed by your reservation number (for example, HOLA1000000)
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last four digits of the card used for your booking

The refund is issued to the same payment method used for your reservation and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, most bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to hires starting at Manchester Airport.

The coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This benefit is particularly relevant if you experience a breakdown or medical emergency while driving from Manchester Airport on the M56 or M60 motorways, or during a longer journey across the UK.

Please note that this coverage applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit.

If you need assistance during your hire, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact terms, limits, and any exclusions that apply to your Manchester Airport hire.