Car Hire
at Greensboro Airport

Hola Car Rentals is the only premium partner of the top car hire brands operating at Greensboro Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Greensboro Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Greensboro Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Greensboro Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The hire car counters at Greensboro Airport (GSO) are located inside the terminal on the first floor, directly across from the baggage claim area. No shuttle, people mover, or off-site travel is required.

Major brands including Avis, Budget, Enterprise, and Hertz all operate on-site. After completing your paperwork at the counter, you walk a short distance outside the terminal to the on-site vehicle lot to collect your car. The hire car facility address is 1000 Ted Johnson Pkwy, Greensboro, NC 27409.

Counter hours vary by brand. As a general reference, Enterprise operates from 6:30 AM to 11:59 PM daily and Budget from 8:00 AM to midnight. Check your booking confirmation for the exact hours of your assigned brand at Greensboro Airport.

From landing to driving, plan for roughly 45 to 120 minutes at Greensboro Airport, depending on your flight origin and how busy the terminal is.

• Immigration and customs (international arrivals): 30 to 90 minutes, depending on flight volume and CBP processing times
• Baggage claim: 10 to 20 minutes
• Counter check-in and vehicle pickup: 15 to 30 minutes

Because the hire car counters at Greensboro Airport are directly across from baggage claim on the first floor with no shuttle required, the final leg of the process is quick. Once you have your keys, the vehicle lot is just outside the terminal.

If you are arriving on an international flight, allow extra time for passport control before heading to the hire car counter.

To collect your hire car at Greensboro Airport, you must present the following physical documents at the counter:

• Your original, unexpired driver’s licence
• A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the authorisation hold
• Your passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory at Greensboro Airport. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the counter.

North Carolina operates fully cashless, all-electronic tolling, so you will not find traditional toll booths when driving from Greensboro Airport. Cash is not accepted on any toll road in the state.

The main toll roads you may encounter when driving from Greensboro Airport to other parts of North Carolina include the Triangle Expressway (connecting the Raleigh-Durham area) and the Monroe Expressway. Typical costs for a standard 2-axle vehicle range from approximately US$ 2.66 to US$ 3.60 electronically, depending on the route.

Payment options include:

• NC Quick Pass prepaid account (offers a 35% discount off the bill-by-mail rate)
• E-ZPass, SunPass, or Peach Pass (all accepted on NC roads)
• Bill-by-mail invoice sent to the vehicle's registered owner if no transponder is used

Your hire vehicle at Greensboro Airport will include an electronic toll device. At the counter you can choose an unlimited toll package (typically US$ 11 to US$ 25 per day) or pay per use, where actual toll charges plus administrative fees are billed to your card after the hire ends.

Yes, a major credit card is required to hire a car at Greensboro Airport. The card must be in the main driver’s name, with the driver’s name physically printed on the card, and must have sufficient available credit to cover the authorisation hold.

Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit at Greensboro Airport hire counters.

A typical authorisation hold for a standard vehicle in the United States is approximately US$ 300 to US$ 400, though the exact amount varies by brand, vehicle class, and hire duration. This is a temporary authorisation, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your available balance, which can take up to 15 working days.

Even if you prepaid your booking online, you must still present a physical credit card at the Greensboro Airport counter when you collect the vehicle.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire, including any toll roads you use when driving from Greensboro Airport.

North Carolina uses fully electronic tolling, so tolls on routes like the Triangle Expressway or Monroe Expressway will be billed through your hire vehicle’s transponder or by mail. You can submit those charges for cashback after your hire ends.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period

The refund is issued to the original payment method used for your booking and typically processes within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

The minimum age to hire a car at Greensboro Airport without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge at the counter, and most vehicle classes are restricted to drivers aged 25 and older.

Vehicle classes typically available to drivers aged 21 to 24 at Greensboro Airport include Economy, Compact, and Intermediate categories. Classes such as Full Size, SUV, Minivan, Luxury, and Convertible generally require the main driver to be at least 25.

Young-driver surcharge amounts vary by brand:

• Avis and Budget: US$ 13 per hire day, capped at US$ 65
• Hertz, Dollar, and Thrifty: US$ 13.50 per hire day, capped at US$ 189
• Alamo, National, and Enterprise: US$ 15 per day

If you are from Latin America or the Caribbean and are aged 21 to 24, certain Hola Car Rentals rates with Avis or Budget at Greensboro Airport may waive the young-driver fee. Check your booking confirmation to see if the waiver is explicitly shown.

After-hours returns are available at Greensboro Airport. Each major brand operating on-site has a key drop box at or near its counter on the first floor of the terminal.

To complete an after-hours return at Greensboro Airport:

• Drive to the on-site hire car return area, following airport signs for hire car returns (same location as pickup)
• Park the vehicle, note the mileage and fuel level, and take a photo of the dashboard
• Lock the vehicle and deposit the keys and hire agreement in the designated drop box for your brand
• Keep a copy of your hire agreement and any fuel receipts

Drop boxes at Greensboro Airport are checked regularly. Your hire agreement will be closed once staff process the return. If any discrepancy arises regarding fuel or condition, the photos you took at return will serve as your evidence.

If you have questions about your final receipt after an after-hours drop, contact the hire brand directly using the number on your hire agreement.

Most bookings made through Hola Car Rentals for pickup at Greensboro Airport include travel assistance coverage provided by Terrawind Global Protection. This benefit is available to non-North American customers. Residents of the United States and Canada do not qualify for this benefit.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This coverage does not include damage to the hire vehicle (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI). Pre-existing medical conditions are also excluded.

If you need assistance while driving in the Greensboro Airport area or anywhere during your trip, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call.

Yes, you can add an additional driver to your hire at Greensboro Airport, but the additional driver must be physically present at the counter at the time of pickup to show a valid driver’s licence and sign the hire agreement.

Additional driver fees at Greensboro Airport vary by brand:

• Avis and Budget: US$ 13 per day, capped at US$ 65 per hire
• Hertz, Dollar, and Thrifty: US$ 13.50 per day, capped at US$ 189 per hire
• Alamo, National, and Enterprise: US$ 15 per day

Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation before arriving at Greensboro Airport to see whether this is already included.

For Avis and Budget at Greensboro Airport, additional drivers must generally be at least 25 years old. All additional drivers must meet the same document requirements as the main driver, including an International Driving Permit if their licence uses a non-Latin alphabet.

Only drivers listed on the hire agreement are covered by the vehicle’s protections, so never allow an unlisted person to drive.

Hire cars at Greensboro Airport operate under a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, confirm the fuel level with the agent and ensure the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the gauge and odometer.

Before returning your vehicle to Greensboro Airport, refuel within approximately 10 miles of the return location so the tank does not drop below full during the drive back. Keep your fuel receipt as proof in case a charge is disputed.

If you return the vehicle below the recorded starting level, the hire company may charge:

• A fuel shortfall at the partner’s refuelling rate, which is typically higher than the retail pump price
• A refuelling service or administrative fee

For after-hours returns at Greensboro Airport, leave your fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone.

Yes, hiring at Greensboro Airport adds several location-specific fees on top of the base hire rate, as is standard at major U.S. airports.

Common fees you may see at Greensboro Airport include:

• Airport concession recovery fee: typically 10 to 12% of the base rate, charged by hire companies to recover the cost of operating at the airport
• Customer facility charge (CFC): approximately US$ 4.50 to US$ 5.00 per hire day, used to fund the on-site hire car facility
• North Carolina highway use tax: a 3% statewide tax applied to vehicle hires

These fees are standard across U.S. airports and are not unique to Greensboro Airport. Whether these charges are prepaid in your booking or due at the counter depends on the rate plan you selected. Check the confirmation for a breakdown of what is included versus what is listed under amounts due at pickup.

If a fee appears at the Greensboro Airport counter that was not disclosed in your booking confirmation, the No Extra Charges© guarantee may apply. Keep all paperwork and contact support after your hire is complete.

Yes, one-way hires are available from Greensboro Airport, allowing you to return the vehicle to a different city or airport. However, a drop-off fee typically applies and the amount varies by route, hire brand, vehicle class, and season.

When searching for a one-way hire from Greensboro Airport, the drop-off fee will be shown on the rate details page under the section listing amounts due at the destination. It is not included in the prepaid booking total and must be paid at the counter.

Key points to keep in mind:

• Same-city returns (for example, Greensboro Airport to a centre location in Greensboro) often carry no drop-off fee
• Interstate or long-distance one-ways from Greensboro Airport to cities in other states typically do carry a fee
• Cross-border one-ways (for example, driving into another country) may be restricted or require prior approval from the hire brand

If you need to change your return location after booking, contact support before your pickup date, as mid-hire route changes must be approved by the partner and may increase the fee.