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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 days ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 3 days ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 5 days ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 6 days ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 6 days ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 1 week ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 1 week ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 1 week ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 1 week ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 1 week ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 2 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 2 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 2 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 2 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 3 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 3 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 3 weeks ago
"Great experience"
Alison
Alison
5 3 weeks ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 4 weeks ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 4 weeks ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 4 weeks ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 4 weeks ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 4 weeks ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 4 weeks ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 1 month ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 1 month ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 1 month ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 1 month ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 1 month ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 1 month ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 1 month ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 1 month ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 1 month ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 1 month ago
"Excellent"
cruz yconchi
cruz yconchi
5 1 month ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 1 month ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 2 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 2 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 2 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 2 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 2 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 3 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 3 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 3 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 3 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 3 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 3 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 3 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 3 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 4 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 4 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 4 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 4 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 4 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 4 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 4 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 4 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 4 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 5 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 6 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 8 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Budget in Sacramento

Budget's counter at Sacramento International Airport (SMF) sits inside the consolidated rental car facility, reached by a complimentary shuttle that runs around the clock from both Terminal A and Terminal B. Allow 25 to 35 minutes from baggage claim to counter — the shuttle is frequent, but the wait and ride add up. Budget operates from 6:00 AM to midnight daily, so renters on late-night arrivals after 12:00 AM will need to plan accordingly. A credit card in the primary driver's name is required at pickup; the deposit hold typically runs around US$200 on prepaid bookings and US$250 on pay-at-counter rates, so international travelers with tighter credit limits should account for those funds being blocked during the rental. Sacramento's surface streets are largely toll-free, but Budget vehicles in California carry an e-Toll transponder: activating it triggers a convenience fee of roughly US$6.95 for each day a toll is incurred, capped at US$34.95 per rental period, on top of the actual toll charges. If your travels extend toward the Bay Area, FasTrak — California's electronic toll system — covers bridges and express lanes along that route. Fuel in Sacramento averages around US$5.78 per gallon for regular unleaded; return the tank full to avoid Budget's fuel service markup. Drivers whose license uses a non-Latin script should carry an International Driving Permit.

Best Car Rental Deals

4.5/ 5
Chevrolet Spark

Chevrolet Spark | Automatic

SMALL

or Small similar

4 2 Automatic
From / day
4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Mazda CX 50

Mazda CX 50 | Automatic

SUV

or SUV similar

5 2 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in Sacramento include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Sacramento, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Budget rental experience and peace of mind throughout your trip in Sacramento.

Will I face unexpected charges at the Budget counter in Sacramento when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Budget booking in Sacramento are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in Sacramento charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my Budget rental car at Sacramento International Airport?

Yes, picking up your Budget rental car at Sacramento International Airport (SMF) is straightforward once you know the process.

After collecting your baggage, exit the terminal and head to the center median or outer island curb to board the common rental car shuttle. This free shuttle runs 24 hours a day, arriving approximately every 10 minutes, and takes you to the consolidated rental car terminal at 6520 McNair Cir, Sacramento, CA 95837.

Allow 25 to 35 minutes total for the shuttle wait and ride, plus additional time for counter processing. During peak hours (4 to 10 a.m. and 8 p.m. to midnight), expect longer waits.

  • Follow signs to baggage claim first, then exit to the shuttle stop
  • Board the common rent-a-car shuttle (all brands share it)
  • Proceed to the Budget counter at the consolidated terminal
  • Present your documents and sign the rental agreement

The Budget counter at Sacramento Airport operates from 6:00 AM to 12:00 AM daily, with 24-hour drop-off available. If you arrive outside counter hours, plan accordingly as after-hours pickup is not available.

What are the Budget counter hours at Sacramento Airport and downtown locations?

Budget operates multiple locations in Sacramento with different hours, so it is important to confirm which location matches your reservation.

  • Sacramento International Airport (SMF), 6520 McNair Cir: open 6:00 AM to 12:00 AM daily, with 24-hour drop-off
  • Downtown Sacramento, 901 16th St (near I St): Monday to Friday 8:00 AM to 5:00 PM, Saturday and Sunday 9:00 AM to 12:00 PM
  • Downtown Sacramento, 500 12th St (near E St): Monday to Friday 8:00 AM to 4:00 PM, Saturday and Sunday 9:00 AM to 12:00 PM

If your flight arrives late or you plan to return the Budget vehicle outside these windows, the airport location is your best option since it offers 24-hour drop-off. After-hours returns are not available at the downtown Sacramento locations.

Always confirm hours on your booking confirmation, as hours can change on holidays or during special events in Sacramento.

Does Budget in Sacramento use FasTrak for tolls, and how does it work?

Yes, Budget rental cars in Sacramento and throughout California use the FasTrak electronic toll system, and all toll roads in the state are fully cashless.

When you pick up your Budget vehicle at Sacramento International Airport or a downtown Sacramento location, you will typically have two options for handling tolls:

  • Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, covering unlimited toll usage during your rental
  • Pay per use: the actual toll amount plus daily or administrative processing fees charged to your card, often billed days or weeks after the rental ends

If you drive near the San Francisco Bay Area from Sacramento, bridge tolls are significant. The Bay Bridge costs approximately US$8.50 per crossing with FasTrak, and the Golden Gate Bridge costs US$9.75 southbound. Express lanes on routes such as I-10 and I-110 use dynamic pricing and require a FasTrak transponder.

You may also opt out of the Budget toll program and pay tolls directly through the FasTrak website or app, or by registering your rental plate. If you use your own transponder, inform the Budget counter agent so they can deactivate the vehicle's default device and prevent duplicate charges.

Can I get toll cashback on my Budget rental in Sacramento?

Yes, all Hola Car Rentals bookings, including Budget rentals in Sacramento, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

This benefit is especially useful in Sacramento because driving to the San Francisco Bay Area exposes you to bridge tolls of US$7 to US$15 per crossing, and express lanes on routes through Northern California add further costs. You still pay tolls normally through the Budget toll program or directly, and Hola Car Rentals reimburses you afterward.

To claim your cashback after returning your Budget vehicle in Sacramento:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback, followed by your reservation number
  • Attach your Hola Car Rentals reservation confirmation, the Budget rental agreement, and a toll receipt or statement showing charges paid

Example: if your Sacramento booking total is US$400, the cap is US$20. If you paid US$14 in tolls, you receive US$14 back. If you paid US$30, you receive US$20 (the cap). Refunds are processed to your original payment method within 7 to 10 business days after approval.

What documents do I need to pick up a Budget rental car in Sacramento?

To pick up your Budget rental car in Sacramento, you must bring a specific set of physical documents. Digital copies are not accepted at the counter.

  • Valid driver's license (original, physical, unexpired) in the main driver's name
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold (debit and prepaid cards are not accepted)
  • Passport or valid government photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

The IDP is a translation document only and must be carried alongside your original license. It cannot be used alone. Obtain your IDP in your home country before traveling to Sacramento, as it cannot be issued abroad.

All documents presented at the Budget counter in Sacramento must be physical originals.

Is a credit card required to pick up a Budget car in Sacramento?

Yes, a physical major credit card in the main driver's name is required to pick up your Budget rental car in Sacramento. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for the security deposit hold.

At the Budget counter in Sacramento, a temporary authorization hold will be placed on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class and location. The hold reduces your available credit until your bank releases it after the rental ends, which can take up to 15 business days.

  • The card must be physical, not a virtual or single-use number
  • The driver's name must be printed on the card
  • The card must have sufficient available credit to cover the hold plus any expected charges
  • Even if you prepaid your Budget booking, you must still present a credit card at the Sacramento counter

It is a good idea to bring a backup credit card in your name in case your primary card is declined. If you are traveling internationally, notify your bank before arriving in Sacramento to prevent fraud blocks on in-person transactions.

How do I add an additional driver to my Budget rental in Sacramento?

Yes, you can add an additional driver to your Budget rental in Sacramento, but the process must be completed in person at the counter.

The additional driver must be physically present at the Budget counter, either at Sacramento International Airport (6520 McNair Cir) or at a downtown Sacramento location, with a valid driver's license and any required identification. Both the main driver and the additional driver must sign the rental agreement.

Regarding fees for Budget in Sacramento:

  • The additional driver fee for Budget is US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes per rental period
  • If your Hola Car Rentals confirmation explicitly states that an additional driver is included at no charge, no fee applies
  • For Budget in Sacramento, additional drivers must generally be at least 25 years old at the time of pickup

Some family relationships may qualify for a fee waiver under Budget's policy. Confirm this directly at the Sacramento counter when adding the driver.

If someone drives the Budget vehicle who is not listed on the rental agreement, insurance protections such as CDW and liability coverage may be voided. Always add every driver before leaving the Sacramento pickup location.

Is there a young driver surcharge for Budget rentals in Sacramento?

Yes, Budget in Sacramento charges a young driver surcharge for renters between 21 and 24 years old. The standard minimum age to rent without a surcharge is 25.

For Budget at Sacramento International Airport and downtown Sacramento locations, drivers aged 21 to 24 are subject to a daily young-renter fee in addition to the base rental rate. Vehicle class restrictions also apply, with most premium, full-size, SUV, luxury, and specialty categories restricted to drivers 25 and older.

There is one notable exception for Budget in Sacramento. If you are a citizen or resident of Latin America or the Caribbean, aged 21 to 24, and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, you may avoid this surcharge. This exception applies only to eligible vehicle categories such as economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV.

  • Main driver must be 21 to 24 years old
  • Must hold a passport or ID proving Latin American or Caribbean nationality or residency
  • The waiver must appear on your Hola Car Rentals confirmation
  • Applies only to Budget rentals in the United States, including Sacramento

This exception does not apply to additional drivers aged 21 to 24, who remain subject to standard Budget surcharge rules at the Sacramento counter.

Can I pick up my Budget car in Sacramento and return it to a different city?

Yes, one-way rentals with Budget in Sacramento are possible, but a drop-off fee may apply depending on your return location.

When you book a one-way rental picking up in Sacramento and returning to a different city or airport, the drop-off fee is route-specific and varies by distance, vehicle class, and season. This fee is set by Budget and cannot be prepaid through Hola Car Rentals. It will appear under the "To pay at destination" section during the booking process and on your confirmation.

  • Same-city routes (for example, Sacramento Airport to downtown Sacramento) often have no drop-off fee
  • Routes between Sacramento and other California cities or states typically carry a drop-off fee
  • Cross-country or remote routes may carry higher fees or may not be permitted
  • Premium and large vehicle classes may have stricter one-way rules

Cross-border one-way rentals, such as returning a Budget vehicle from Sacramento to Canada or Mexico, are generally restricted or require prior authorization. Always check your booking confirmation for the exact drop-off fee and any territory restrictions before departing Sacramento.

If the Budget counter charges a different drop-off fee than what appears on your confirmation, keep all paperwork and contact support after the rental.

What insurance is included with a Budget rental in Sacramento?

The insurance and coverage included with your Budget rental in Sacramento depends on the rate plan selected when booking through Hola Car Rentals.

Most Hola Car Rentals rate plans for Budget in Sacramento include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the rental vehicle from a collision, theft, or vandalism. A deductible or excess may still apply unless your confirmation explicitly states zero deductible.

CDW and LDW do not cover:

  • Third-party liability, meaning injury or property damage you cause to others
  • Tires, wheels, undercarriage, or roof damage (unless specifically included)
  • Damage caused by prohibited use such as off-road driving or driving under the influence
  • Drivers not listed on the Budget rental agreement in Sacramento

For third-party liability protection in Sacramento, you can add Liability Insurance Supplementary (LIS) to your booking. In California, state-minimum liability is not always automatically included, so reviewing your confirmation carefully is important.

Always verify what is listed on your Hola Car Rentals confirmation and confirm coverage details with the Budget agent at the Sacramento counter before signing the rental agreement.

What local fees and taxes should I expect on top of my Budget rate in Sacramento?

Yes, renting a Budget car in Sacramento involves several local fees and taxes that are added on top of your base rental rate. These are standard California and airport-related charges.

Common fees you may see at the Budget counter in Sacramento or on your final receipt include:

  • Airport concession recovery fee (ACRF): typically 10 to 12% of the base rate, applied at Sacramento International Airport (SMF)
  • Customer facility charge (CFC): approximately US$4.50 per day, covering the consolidated rental car terminal at SMF
  • Vehicle license fee or vehicle license recovery fee: typically 9 to 10% of the base rate
  • California state and local rental taxes

If your Hola Car Rentals confirmation shows "Taxes and Fees: Included," these charges should be covered in your prepaid rate and you should not be billed again at the Budget counter in Sacramento. If you are charged for items already marked as included, keep your paperwork and contact support after the rental, as the No Extra Charges© guarantee may apply.

Renting from a downtown Sacramento Budget location rather than the airport may reduce or eliminate some airport-specific fees such as the ACRF and CFC, though the base rate difference varies.

Are there driving rules in Sacramento I should know before picking up my Budget car?

Yes, Sacramento has some driving characteristics that are worth knowing before you pick up your Budget rental car, particularly if you are unfamiliar with the city's street layout.

Downtown Sacramento has an extensive network of one-way streets that were historically engineered for high-capacity, highway-like traffic flow. These streets are currently undergoing conversion to two-way operations as part of the Central City Mobility Project, which means signage, lane configurations, and access points are actively changing. This can cause confusion, especially near Sacramento Valley Station and the central grid.

  • Some streets that were previously one-directional now operate in both directions, with reduced lane counts
  • Bike lanes and pedestrian infrastructure have been added in areas where lanes were removed
  • Navigation apps may not always reflect the most recent street direction changes in downtown Sacramento

California uses a fully cashless toll system called FasTrak. Your Budget rental vehicle will include an electronic toll device or plate-based billing. There are no cash toll booths on California roads.

California law requires all drivers to carry proof of insurance. Your Budget rental agreement in Sacramento serves as this documentation. Speed limits are posted in miles per hour, and right turns on red are generally permitted unless a sign prohibits it.

Does my Budget rental in Sacramento include travel assistance if something goes wrong?

Yes, most Hola Car Rentals bookings, including Budget rentals in Sacramento, include travel assistance provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to residents of the United States or Canada.

If you are visiting Sacramento from outside North America and something goes wrong during your rental, such as a medical emergency on a Sacramento highway or a legal situation following an accident, this coverage can help.

Included benefits typically cover:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To get help 24 hours a day, 7 days a week:

When you call, provide your full name, your Hola Car Rentals confirmation number, your location in or around Sacramento, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports for any reimbursement claims.

This coverage does not include damage to the Budget rental vehicle (that is CDW) or liability to third parties (that is LIS). Check your booking confirmation for the exact terms applicable to your Sacramento rental.

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