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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 3 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 4 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 4 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Budget in Philadelphia

Budget operates at Philadelphia International Airport's consolidated car hire facility, reached by a complimentary shuttle that departs from Zone 2 on the Arrivals Road — the ride takes roughly four minutes, but between 11:00 PM and 7:00 AM only one bus runs, cycling every 15 to 30 minutes, so late-night arrivals should factor in extra wait time. Once at the counter, paperwork typically takes 10 to 40 minutes depending on queue length; domestic arrivals can expect 45 to 75 minutes from landing to keys, whilst international travellers clearing immigration should allow 120 to 180 minutes. Pennsylvania's toll roads are fully cashless and use E-ZPass infrastructure, so Budget's e-Toll convenience fee of US$6.95 per day applies on top of actual toll charges — without any transponder arrangement, tolls are billed at pay-by-plate rates with additional admin fees. Fuel runs roughly US$3.11 to US$4.15 per gallon in the Philadelphia area; returning the car short of a full tank triggers Budget's per-gallon refuelling charge, which typically runs well above pump price. Budget places an authorisation hold of US$200 on standard reservations or US$250 on prepaid bookings, charged to a credit card in the primary driver's name — no debit cards are accepted. Drivers whose licence uses a non-Latin script must also present an International Driving Permit at pickup.

Best Car Rental Deals

4.5/ 5
Chevrolet Spark

Chevrolet Spark | Automatic

SMALL

or Small similar

4 2 Automatic
From / day
4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Mazda CX 50

Mazda CX 50 | Automatic

SUV

or SUV similar

5 2 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in Philadelphia include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Philadelphia, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Philadelphia.

Will I face unexpected charges at the Budget counter in Philadelphia when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Philadelphia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Philadelphia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How does Budget car pickup work at Philadelphia International Airport?

At Philadelphia International Airport (PHL), Budget hire collection follows a consolidated off-site process. After landing, collect your luggage at baggage claim, then follow the "Ground Transportation" and "Rental Car Shuttles" signs to Zone 2 on the arrivals roadway.

From Zone 2, board the free shuttle marked "Rental Car Shuttles" to reach the Rental Car Centre at 1 Arrivals Road, Philadelphia, PA 19153. Shuttles run 24 hours a day, 7 days a week, arriving every 5 to 15 minutes during the day. Between 11 PM and 7 AM, service runs every 15 to 30 minutes on a single bus, so allow extra time for late-night arrivals.

The shuttle ride to the Budget counter takes approximately 4 minutes. Once at the Rental Car Centre, proceed to the Budget counter to complete your paperwork and collect your vehicle.

If you are a Budget Fastbreak member, you can bypass the counter entirely. The shuttle driver will take you to the Fastbreak canopy, where you select your vehicle from a monitor and exit using your licence and hang tag.

From plane to driving away, expect roughly 25 to 45 minutes if you have checked bags, or 15 to 25 minutes without, plus additional time during peak periods.

What toll roads will I encounter with a Budget hire in Philadelphia?

Philadelphia and the surrounding Pennsylvania region use a predominantly cashless toll system, so Budget renters should plan ahead before hitting the road.

The main toll road is the Pennsylvania Turnpike, which uses E-ZPass for electronic tolling and Toll By Plate for licence plate-based billing. There are no cash booths on most sections. Tolls are recorded by overhead gantries and billed through the hire company.

Typical 2026 toll costs for a standard passenger vehicle on the Pennsylvania Turnpike include:

  • US$1.94 per common short segment with E-ZPass
  • US$3.88 per segment with Toll By Plate
  • A longer trip such as Philadelphia to Harrisburg (roughly 100 miles) may total US$8 to US$12 depending on entry and exit points

Your Budget hire vehicle comes equipped with an electronic toll device. At pickup you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use. If you opt out, tolls are billed via Toll By Plate at the higher non-E-ZPass rate, plus an administrative fee, and charges may appear on your card days or weeks after you return the vehicle.

Pennsylvania has no congestion charges, emissions zones, or city-centre driving fees. Tolls apply only to specific roads and bridges.

What documents do I need to pick up a Budget hire in Philadelphia?

To collect your Budget hire in Philadelphia, you must present the following physical documents at the counter:

  • A valid, unexpired driver’s licence with a photograph, covering the full hire period
  • A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

Digital documents are not accepted. All documents must be physical originals.

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For other non-English licences, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

Debit and prepaid cards are not accepted for the security deposit at Budget Philadelphia locations. Bring a major credit card with sufficient available credit to cover the hold, which is typically around US$300 to US$400 for standard vehicles in the United States.

Does Hola Car Rentals offer tolls cashback for Budget hires in Philadelphia?

Yes, all Hola Car Rentals bookings, including Budget hires in Philadelphia, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Philadelphia sits near the Pennsylvania Turnpike and several cashless toll bridges, so toll costs can add up, especially on longer drives. This benefit helps offset those expenses.

To claim your cashback after returning your Budget vehicle in Philadelphia:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
  • Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

As an example, if your Philadelphia Budget booking total is US$500, the maximum cashback is US$25. If you paid US$18 in tolls, you receive US$18 back. If you paid US$40, you receive the capped US$25.

What local driving rules should I know before hiring a Budget in Philadelphia?

Philadelphia has several road characteristics that can catch first-time visitors off guard when driving a Budget hire vehicle.

The most notable feature is the extensive one-way street system throughout Centre City and beyond. Nearly every street in the downtown core is one-way, which can force drivers into zigzagging routes that significantly increase travel time compared to a direct path. Diagonal roads such as the Ben Franklin Parkway cut through the grid at unexpected angles, adding to the disorientation.

Other important points for Budget renters in Philadelphia:

  • Roosevelt Boulevard (US 1) is known for high-crash intersections, particularly at Red Lion Road and Grant Avenue. Drive with extra caution on this corridor
  • The city is actively expanding automated speed cameras on high-injury corridors under its Vision Zero programme. Fines from speed cameras are the renter's responsibility
  • Ongoing road construction and traffic calming projects on the High Injury Network can cause temporary daytime lane closures
  • Narrow lanes in older neighbourhoods naturally limit speeds, but bike lanes have replaced car lanes on several streets, reducing available road width

Pennsylvania has no congestion charges or emissions zones, so there are no special permits required to drive a Budget hire into Philadelphia's city centre.

How does the Budget car return process work at Philadelphia International Airport?

Returning a Budget hire at Philadelphia International Airport (PHL) is straightforward. Follow the "Rental Car Return" signs as you approach the airport, which will direct you to the Rental Car Centre at 1 Arrivals Road, Philadelphia, PA 19153.

Drive into the Budget return stalls at the Rental Car Centre, lock the vehicle, and drop the keys in the designated key drop box. An after-hours key drop is available for returns outside counter hours, so you are not required to wait for an agent.

Before leaving the vehicle, take a photo of the fuel gauge and odometer as a record. Budget Philadelphia uses a Full-to-Full fuel policy, meaning you should refuel before returning. Refuel within approximately 10 miles of the Rental Car Centre to avoid the gauge dropping before you arrive.

After dropping off your Budget vehicle in Philadelphia, board the return shuttle from the Rental Car Centre back to your terminal. Shuttles run 24 hours a day, 7 days a week, with reduced frequency between 11 PM and 7 AM.

Keep your final hire receipt and hire agreement, as these documents are required if you plan to claim Tolls Cashback through Hola Car Rentals after your Philadelphia trip.

What are the hire taxes and airport fees for a Budget in Philadelphia?

Hiring a Budget in Philadelphia involves several taxes and fees on top of the base rate. Philadelphia carries a higher combined tax burden than many other US cities.

Key charges to expect at the Philadelphia Budget counter include:

  • Pennsylvania state sales tax of 6% on the hire
  • Philadelphia city vehicle hire tax of approximately 17.9%, which is a city-specific surcharge on top of the state tax
  • PHL Airport Customer Facility Charge of approximately US$4.50 to US$10 per day for hires picked up at Philadelphia International Airport
  • Concession Recovery Fee of approximately 10% to 15% of the base rate, which covers the cost of operating at the airport

If your Hola Car Rentals confirmation shows "Taxes and Fees: Included," these charges should be covered in your prepaid rate. If the confirmation shows an amount due at destination, those local taxes are legitimately payable at the Budget counter in Philadelphia.

If you are charged for something not listed on your booking confirmation, Hola Car Rentals No Extra Charges© Coverage may apply. Keep all paperwork and contact support after completing your hire.

Is there a young driver surcharge for Budget hires in Philadelphia?

Yes, a young driver surcharge applies to Budget hires in Philadelphia for drivers under 25 years old.

In Pennsylvania, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire from Budget in Philadelphia but will be charged a daily young-renter fee. Based on Budget's standard UK policy, this fee is GBP 13 per hire day plus taxes, with a maximum charge of GBP 65 plus taxes for the hire period.

Drivers under 21 are generally not permitted to hire from Budget at Philadelphia locations.

Additionally, certain vehicle classes are restricted to renters aged 25 and older. Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV categories are typically available to younger drivers, while Full Size, Premium, Luxury, Minivan, and large SUV classes usually require the renter to be at least 25.

One important exception: if you are a driver aged 21 to 24 from Latin America or the Caribbean, certain Hola Car Rentals rates with Budget in Philadelphia may waive the underage fee. This waiver must be explicitly shown on your Hola Car Rentals confirmation and applies only to eligible vehicle categories. Check your confirmation or contact Hola Car Rentals support to verify eligibility before your Philadelphia pickup.

Does Hola Car Rentals include travel assistance for Budget hires in Philadelphia?

Yes, most Hola Car Rentals bookings, including Budget hires in Philadelphia, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is particularly useful in Philadelphia, where driving on high-traffic corridors like Roosevelt Boulevard or the Pennsylvania Turnpike can involve unexpected situations. Coverage typically includes:

  • Travel and medical insurance for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you need assistance during your Philadelphia Budget hire, contact Terrawind 24 hours a day, 7 days a week:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

When you call, have your full name and Hola Car Rentals confirmation number ready (format: HOLA1000000), along with your location and a description of the situation.

Important: this travel assistance benefit does not apply to US or Canadian residents. It is designed for international visitors hiring in Philadelphia. Coverage limits and exclusions vary, so review the full terms on your booking confirmation.

Can I add an additional driver to my Budget hire in Philadelphia?

Yes, you can add an additional driver to your Budget hire in Philadelphia, either as an included benefit or for a fee paid at the counter.

Check your Hola Car Rentals confirmation first. If it states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost. If it is not included, Budget's standard UK rate applies: GBP 13 per hire day plus taxes, with a maximum charge of GBP 65 plus taxes for the full hire period.

To add a driver at the Philadelphia Budget counter:

  • The additional driver must be physically present at pickup
  • They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
  • Both the main driver and the additional driver must sign the hire agreement
  • For Budget Philadelphia locations, additional drivers must generally be at least 25 years old

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW and liability cover. If someone drives the Budget vehicle in Philadelphia without being named on the contract, cover may be void and additional charges could apply.

If you need to add a driver after pickup, visit a Budget branch in Philadelphia to update the agreement, as phone or chat requests are typically not sufficient.

Can I pick up a Budget car in Philadelphia and return it in a different city?

Yes, one-way hires are available with Budget in Philadelphia, allowing you to pick up at Philadelphia International Airport or another Philadelphia location and return the vehicle in a different city.

A drop-off fee may apply depending on your route. This fee is route-specific and varies by destination, vehicle class, season, and distance. When booking through Hola Car Rentals, the drop-off fee will be shown on the rate details page under the "To pay at destination" section before you confirm your Philadelphia Budget booking. Review this carefully before completing your hire.

General patterns for one-way hires from Philadelphia:

  • Philadelphia to a nearby city in the same region: a drop-off fee typically applies and varies by distance
  • Philadelphia to a distant city or cross-country: a drop-off fee almost always applies and can be significant
  • Cross-border one-ways (for example, Philadelphia to Canada): may be restricted or require special authorisation from Budget

If you change your return location after booking, the hire will be re-priced and the drop-off fee may increase. Mid-hire route changes must be approved by the Budget location directly.

If the counter charges a drop-off fee that differs from what your Hola Car Rentals confirmation showed, keep all paperwork and contact support after completing the hire.

What insurance coverage is included in a Budget hire in Philadelphia?

The insurance coverage included in your Budget hire in Philadelphia depends on the rate plan selected when booking through Hola Car Rentals. Review your confirmation carefully to understand what is covered.

The main coverage types available for Budget hires in Philadelphia are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Budget vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to third parties
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Budget car in Philadelphia. Some US states require a minimum level of liability; Pennsylvania renters are strongly advised to add supplemental liability cover
  • Travel Assistance: included with most Hola Car Rentals bookings for non-US and non-Canadian residents, covering medical emergencies, legal assistance, and flight cancellation during your Philadelphia trip

CDW/LDW does not cover tyres, undercarriage, roof damage, or personal belongings. Only drivers named on the Budget hire agreement in Philadelphia are covered by these protections.

If you are unsure what your specific Philadelphia Budget booking includes, check the rate details on your Hola Car Rentals confirmation before pickup.

What fuel policy applies to Budget hire in Philadelphia?

Budget hires in Philadelphia use a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, verify the fuel level with the Budget agent at the Philadelphia counter and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the fuel gauge and odometer as a record.

When returning your Budget vehicle in Philadelphia:

  • Refuel within approximately 10 miles of the Rental Car Centre at 1 Arrivals Road, Philadelphia, PA 19153, so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address
  • Show the gauge at Full when you hand back the vehicle

If you return the Budget vehicle in Philadelphia with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Some Budget Philadelphia counter locations may offer an optional Prepaid Fuel plan at pickup. If you accept it, you pay for a full tank upfront and return the car at any fuel level, but unused fuel is generally non-refundable. Hola Car Rentals recommends the Full-to-Full policy for most renters as the better value option.

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