VERIFIED REVIEWS
Holger Pfarr
"By far cheaper than all rental car offers."
Sharon Radford
"Quick and easy"
Bill Harshbarger
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off.
The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days.
Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy.
And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage.
Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing.
Their AI agent, perfectly better. Very good advice.
And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select.
Looking forward to booking with Hola again"
תמיר מורוביץ
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed.
Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference.
A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass.
My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
"Very easy to book
Very easy to pay
And the best deal I could find by quite a long way
Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
"great prices easy to book definitely use again"
constanza cecchi
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
"Hola is amazing, has everything you need.
Thanks"
Damien DE SOUSA
"Easy and fast booking process"
Jason Bishop
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou.
Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
"Good car and price"
Wheeling and dealing Uk
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
"Easy to use, great prices, all inclusive"
HaYoung Son
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
"So easy to book and a great price"
Jean-Francois WILMOTTE
"Perfect, no problems at all and a very attractive price."
amarthi rivera
"👌 EXCELLENT"
Jonne Miettinen
"Easy"
Hong-Anh Ha
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
"Awesome service"
JOSE LUIS MORA
"Excellent process, very easy"
K_Cantona95
"Excellent value for money!"
Ara Bermúdez
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
"Excellent experience"
Ole Alnes
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
"Everything was very quick and clear."
Artie Divin
"Very easy to book and very cheap"
Cristian Francisco Pastore
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
"Very easy to book etc, made it all so much better"
Robert Agati
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
"Best ever service I've experienced !
Well done !!!"
mrbstube
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
"EASY AND FAST."
Cristian Barbero
"The website format and information are very clear and accessible, with many options.
I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
"Everything is very intuitive and easy when managing reservations.
The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
"So far so good"
Judy Winkin
"Easy and good deal"
Samantha de León
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
"Very easy to book and competitive prices."
ju
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
"Very easy and accommodating"
denis dadoun
"Very good. Easy."
David Garciarena
"Easy to rent, best prices"
Jose J Rivera Indio Joe
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
"Very easy process and added extras were well appreciated"
Richard Gardiner
"booking process good, seems to have lots of inclusions"
sara l.
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
"Arranged so quickly and easily, top service..!!!"
Joseph
"Booking went smoothly"
Nathaniel Rosen
"Quick, clear and easy to understand."
Esther Ng
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
"Absolutely the best price."
Michael Parrish
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
"All done smoothly"
Kiran Sedoo
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
"Hola Car Rentals company is best car rental company,
and website is great."
Neil Flavin
"Quick hassle free booking with Hola.
Always a pleasure 👍"
Tomáš Kreitl
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
"Booking is very easy😊"
Tif Shukla
"Very easy and straight forward"
mindaugas liumpa
"Easy to book"
RICCARDO CARAMASCHI
"Great deals and easy booking!
Highly recommended"
Lynne Mathias
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
"Competitive rates and guarantees.
A reliable and responsive company."
Asher Wagner
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it.
At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost.
What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide.
One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent.
You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence.
Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
"Company with very good prices. Easy and quick booking process."
Mario Mejia
"An excellent experience, 100% recommended"
Michael Williamson
"Very easy great price"
vasilis ligdas
"Great prices and customer service"
Okan DOGAN
""Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Bj Virtue
"Booking was very easy, excited to cruise around on our holiday"
John Guevara
"Excellent service"
Tanner Blair
"Great car"
Hadar Blutrich
"Easy, fast, and no hidden fees."
Okan Doğan
"Şöyle yazabilirsin:
> Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained.
Bir tık daha doğal kısa versiyon:
> Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Daniel Koh
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Anne J Harris
"Good price, easy to use."
Joel Reculard
"Attractive prices and comprehensive insurance"
Daniel Woods
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process.
If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds.
Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot.
Collection location was Avis LAX
Will be using Hola again"
Ruth. Hwee Yan
"A variety of choices was available. Looking forward to picking up the car!"
Kendal Keung
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
"Perfect!"
Graham Dopheide
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Anant Patel
"Excellent price"
About hiring a car with Budget in Ohio
Budget operates at all three of Ohio's major international airports, with pickup logistics that differ meaningfully between locations. At Cincinnati/Northern Kentucky International Airport (CVG), the car hire centre connects directly to the terminal — no shuttle required after baggage claim. Cleveland Hopkins International Airport (CLE) uses an airport-operated shuttle from the ground transportation level past baggage claim 1, a roughly five-minute ride to the consolidated facility. At John Glenn Columbus International Airport (CMH), follow the purple signage after luggage collection to board the consolidated car hire shuttle. Demand across Ohio peaks in summer and around major holiday periods, so booking several weeks ahead helps secure both availability and competitive pricing. Ohio's main toll road is the Ohio Turnpike, which runs on the E-ZPass electronic system; Budget's e-Toll service costs US$ 6.95 per day a toll is incurred, capped at US$ 34.95 per hire period, on top of the actual toll charges — cash payment remains available at plaza lanes if you prefer to opt out. Fuel across the state typically runs around US$ 3.70–3.90 per gallon, so refilling before return avoids the hire company's fuel service markup. A credit card in the primary driver's name is required at pickup, with an authorisation hold of around US$ 200–300 depending on vehicle class. Renters whose licence uses a non-Latin script — Arabic, Chinese, Cyrillic, or Japanese, for example — must also carry an International Driving Permit.
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Frequently Asked Questions
Which Cleveland airport terminals are closest to the rental car shuttle pickup at CLE, and how do I find the right stop after baggage claim?
Cleveland Hopkins International Airport (CLE) has a single, consolidated terminal, which makes the process simpler for all travellers. After you collect your luggage from the baggage carousels, look for overhead signs marked "Ground Transportation" and "Rental Cars." These signs will direct you to the designated shuttle bus pickup area just outside the terminal doors. All rental companies share a unified shuttle service that runs frequently to the nearby consolidated rental car facility.
If my flight lands late at night at Cleveland Hopkins, what’s the most realistic pickup flow to avoid wandering between terminals and parking areas?
The pickup process at CLE is straightforward, even late at night, as the area is well lit and clearly signed. Once you have your bags, simply follow the airport signs for the rental car shuttle — that will be your only required stop before reaching the rental counters. The shuttle takes you directly from the main terminal to the separate rental car facility. This centralised system is designed to prevent confusion and eliminates any need to navigate between different terminals or car parks on foot.
How early should I plan to arrive at the CLE rental car return on a Monday morning if I’m also checking a bag and going through security?
For a Monday morning flight, it's sensible to build in a generous time cushion. Plan to arrive at the rental car return centre at least 2.5 to 3 hours before your scheduled departure. This allows ample time to complete the vehicle return, take the shuttle back to the main terminal and check your luggage. Monday mornings are a peak time for business travel, so this buffer will help you cope with potentially long queues at airline check‑in and security without stress.
What’s the simplest first drive out of Cleveland Hopkins Airport if I’m headed downtown and want to avoid confusing interchanges right after pickup?
The most direct and least complicated route to downtown Cleveland is to follow the signs from the rental car facility for Interstate 71 North. This major motorway provides a straight route towards the city with minimal complex interchanges in the initial miles. As you get closer to the centre, your sat‑nav will guide you to the appropriate exit, such as East 9th Street. Staying on I‑71 North is a good way to get accustomed to the car before tackling city streets.
Where do people usually stop near Cleveland Hopkins to get situated—set up maps, connect phones, and adjust seats—without blocking airport traffic?
To get your bearings safely, it's best to drive a few minutes away from the immediate airport grounds. A good option is to pull into a parking bay at a nearby petrol station or a small shopping plaza along Brookpark Road, which runs parallel to the airport. These locations provide a safe, low‑traffic environment to programme your sat‑nav, connect your phone to the car's system and adjust mirrors and seats. This avoids causing congestion on the busy roads around the rental car facility.
If I’m meeting friends flying into CLE on different airlines, what’s a smooth plan for regrouping before picking up the rental car together?
The most effective meeting point is the main baggage claim area on the lower level of the terminal. Since all domestic arrivals are channelled into this single, large space, you can easily designate a specific baggage carousel number as a landmark. Once everyone in your party has arrived and collected their luggage, you can all proceed to the rental car shuttle stop together as a group, ensuring a coordinated and simple start to your trip.
What should I expect when renting a car at CLE during a Browns home game weekend in terms of airport road traffic and downtown congestion?
During a Browns home game weekend you can expect heavier traffic on the main motorways leading from the airport to downtown, especially I‑71 and I‑90. While the airport itself may not be substantially busier, the routes into the city will be. Allow extra travel time on game days and be prepared for road closures, diversions and significant pedestrian traffic around FirstEnergy Stadium.
How tricky is driving from Cleveland Hopkins to the Rock & Roll Hall of Fame area for a first-time visitor, and what common turns do people miss?
The drive is relatively straightforward for the most part, primarily using I‑71 North and I‑90 East. The most common challenge occurs when navigating the final exits into downtown. A frequent mistake is missing the East 9th Street exit, which comes up quickly after crossing the Innerbelt Bridge. Using a GPS with lane guidance is highly recommended to help you anticipate this turn and follow the subsequent signs for the lakefront attractions.
If I’m staying in Ohio City or Tremont, what’s the least stressful route from CLE and what kinds of streets can feel tight for unfamiliar drivers?
The most direct route is to take I‑71 North from the airport and then exit onto I‑490 West, which provides easy access to both neighbourhoods. Once you leave the motorway, be prepared for narrower residential streets. Many of the charming roads in Ohio City and Tremont are narrower than typical suburban streets and are often lined with parked cars, which can make them feel tight, especially in a larger rental vehicle.
What’s it like to park around Playhouse Square on a show night, and what should I plan for if I’m driving in from the airport?
On a performance night the area around Playhouse Square becomes very congested with both vehicles and pedestrians. The best strategy is to choose a specific car park ahead of time, such as the official Playhouse Square garage, and head straight to it. Plan to arrive in the theatre district at least 45 to 60 minutes before your show begins. This buffer accounts for slow‑moving traffic and the time it takes to park and walk to your theatre.
If my hotel is in Downtown Cleveland, when does traffic around I‑90 and the Innerbelt usually feel most difficult for visitors?
Traffic on I‑90 and the George V. Voinovich Innerbelt Bridge is typically most challenging during weekday rush hours, roughly from 07:00 to 09:00 and from 16:00 to 18:00. The complex interchange where I‑71, I‑77 and I‑90 converge can be particularly intimidating for first‑time visitors because of multiple merging lanes and quick exits. If possible, try to schedule your arrival or departure outside these peak commuting times.
What are the easiest places to start a Cuyahoga Valley National Park day trip from Cleveland—visitor centres, trailheads, or scenic roads that are straightforward to reach?
For a simple and informative start, drive to the Boston Mill Visitor Centre, which is easily accessible from I‑77. It offers maps, ranger advice and is located near popular spots like Brandywine Falls. Another excellent and easy‑to‑reach starting point is the Canal Exploration Centre, which provides ample parking and direct access to the flat, scenic Ohio & Erie Canal Towpath Trail. Both options are well‑signed and great for first‑time visitors to the park.
How much time should I set aside to drive from Cleveland to Cedar Point, and when do backups typically happen near Sandusky on summer weekends?
Under normal conditions the drive from Cleveland to Cedar Point takes about 60 to 75 minutes. However, on summer weekends, especially Saturday and Sunday mornings, you should budget extra time. Traffic backups commonly occur on Route 2 as you approach the Sandusky exits for the park. To minimise delays, it's best to leave Cleveland early in the morning to arrive before the park opens, or consider visiting on a weekday.
If I’m planning a Lake Erie shoreline drive, what towns near Cleveland make good first stops without complicated parking or one‑way street clusters?
For a relaxed start to a shoreline drive, head west to Bay Village or Avon Lake. Both communities are directly on Lake Road (Route 6) and feature numerous public parks and pull‑offs with simple, accessible parking right on the water. Spots like Huntington Reservation or Miller Road Park let you enjoy lake views without navigating complex downtown grids, making for a scenic and stress‑free first leg.
What’s the most visitor‑friendly approach to driving to West Side Market, especially if I want to avoid circling for parking?
The simplest strategy is to drive straight to the large, dedicated car park located immediately behind the market building. While this lot is very popular and can fill, it is the simplest option. To increase your chances of finding a space without circling, plan to arrive early in the morning, particularly on a Saturday, or visit on a less‑crowded weekday. Several other paid surface lots are also available within a one‑ to two‑block radius.
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