VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Budget in New Hampshire include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in New Hampshire, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in New Hampshire.
Will I face unexpected charges at the Budget counter in New Hampshire when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in New Hampshire are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in New Hampshire charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Budget counter at Manchester-Boston Regional Airport in New Hampshire?
The Budget counter at Manchester-Boston Regional Airport (MHT) in New Hampshire is located inside the terminal at 1 Airport Rd, Manchester, NH 03103. From the arrivals area, follow the car hire signs to reach the counter, and the car park is a short walk from there.
Budget also offers shuttle or airport pick-up services at MHT. If you are a Budget Fastbreak member, you can skip the counter queue and go directly to your vehicle.
Counter hours at Manchester Airport are:
- Sunday through Thursday: 8:00 AM to 12:00 AM
- Friday and Saturday: 8:00 AM to 11:00 PM
For after-hours returns at this New Hampshire location, follow the car hire return signs, record your mileage and fuel level on the hire agreement, and drop the keys in the Budget return box. No counter visit is required and your agreement will be posted within 48 hours.
What Budget locations are available in New Hampshire besides the airport?
Budget operates three locations across New Hampshire, giving you flexibility depending on where you need to pick up or drop off your vehicle.
- Manchester-Boston Regional Airport (MHT): 1 Airport Rd, Manchester, NH 03103 (airport location)
- Manchester off-airport: 367 South Willow Street, Manchester, NH (city location)
- Nashua: 94 E Hollis St, Nashua, NH 03060 (city location)
The Nashua Budget location in New Hampshire is an independent franchise with a long-standing history of personalised services, including vehicle delivery to businesses and customer pickups from homes, hotels, or dealerships. Hours at the Nashua location are Monday to Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 12:00 PM, and Sunday 9:00 AM to 12:00 PM.
Off-airport Budget locations in New Hampshire may offer lower rates compared to the airport location, as they can avoid certain airport concession fees and facility charges. Always compare rates during the booking process to find the best option for your trip.
What documents do I need to pick up a Budget hire car in New Hampshire?
To pick up your Budget hire car in New Hampshire, you must present the following physical documents at the counter:
- A valid, original driving licence in the main driver's name (physical card, not digital)
- A major credit card with the driver's name printed on the card, in the main driver's name, for the authorisation hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driving licence is not in English or uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), you must carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.
Debit cards and prepaid cards are not accepted for the authorisation hold at Budget locations in New Hampshire. Even if you prepaid your booking, a physical major credit card is still required at the counter. All documents must be physical originals; digital versions will not be accepted.
How do toll roads work for Budget hire cars in New Hampshire?
New Hampshire has several toll roads that Budget hire car drivers are likely to encounter, all operating on the E-ZPass electronic toll collection system. The main toll roads are:
- Blue Star Turnpike (I-95, from Seabrook to Portsmouth): up to US$2.00 per car at the Hampton plazas (US$1.40 with E-ZPass discount)
- F.E. Everett Turnpike (I-93/293, from Nashua to Concord): up to US$1.00 per car (US$0.70 with E-ZPass discount)
- Spaulding Turnpike (NH 16, from Portsmouth towards Rochester): also E-ZPass enabled
Your Budget hire vehicle in New Hampshire will include an electronic toll device. If you drive through an E-ZPass lane, Budget's e-Toll programme auto-enrols your vehicle and charges the actual toll amount plus a US$6.95 per day administrative fee (only on days you use a toll road, up to a maximum of US$34.95 per 30 days). An unlimited toll option is also available at US$10.99 to US$25.99 per day depending on location.
Cash lanes are still available at some New Hampshire toll plazas and can be used to avoid the rental company's toll programme fees. You can also use the official toll rate calculator at ezpassnh.com for exact route costs before your trip.
Can I get cashback on tolls paid during my Budget hire in New Hampshire?
Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Budget hire in New Hampshire.
New Hampshire toll roads such as the Blue Star Turnpike (I-95), the F.E. Everett Turnpike (I-93/293), and the Spaulding Turnpike (NH 16) all qualify. Whether you pay through Budget's e-Toll programme or at a cash lane, you can submit a claim after your hire ends.
To claim your Tolls Cashback:
- Email [email protected] within 30 days of returning the vehicle
- Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
- Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid
The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days will not be accepted. This benefit does not mean tolls are included in your Budget booking rate; you still pay tolls normally and receive reimbursement afterwards.
What taxes and fees apply to Budget hire in New Hampshire?
Budget hires in New Hampshire are subject to a 9% state hire surcharge. New Hampshire has no general sales tax, which makes this surcharge lower than the combined tax burden in many other U.S. states.
In addition to the state surcharge, standard Budget fees that may apply include:
- Customer facility charges at airport locations such as Manchester-Boston Regional Airport (MHT)
- Concession recovery fees at airport locations
- Budget e-Toll fee: US$6.95 per day on days you use a toll road (up to US$34.95 per 30 days), or an unlimited option at US$10.99 to US$25.99 per day
- Fuel charges if the vehicle is not returned at the recorded fuel level
Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Budget counter in New Hampshire. If your confirmation states that taxes and fees are included, you should not be billed again for those items at pick-up. The No Extra Charges© guarantee from Hola Car Rentals protects you against undisclosed counter charges that were not listed on your confirmation.
Is there a young driver surcharge for Budget hires in New Hampshire?
Yes, Budget in New Hampshire applies a young driver surcharge for renters under 25 years old. In most U.S. states including New Hampshire, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an additional daily fee.
For Budget in New Hampshire, the young driver surcharge is US$13 per hire day plus applicable taxes, with a maximum charge of US$65 plus taxes for the hire period.
Drivers under 21 are generally not permitted to hire at Budget locations in New Hampshire. Additionally, certain vehicle classes such as full-size SUVs, minivans, luxury, premium, and convertible vehicles are typically restricted to renters aged 25 and older.
One exception applies to drivers aged 21 to 24 from Latin America and the Caribbean: certain Hola Car Rentals rates fulfilled by Budget waive the underage fee for the main driver when the waiver is explicitly shown on the booking confirmation and the vehicle falls within an eligible category (economy, compact, medium sedan, standard sedan, compact SUV, or medium SUV). Check your confirmation to see if this waiver applies to your New Hampshire Budget hire.
What is the security deposit for a Budget hire in New Hampshire?
When you pick up your Budget hire car in New Hampshire, the counter will place a temporary authorisation hold on your credit card. This is not a charge; it is a hold that reduces your available credit until it is released after you return the vehicle.
For standard vehicles at Budget locations in the United States, including New Hampshire, the typical hold is approximately US$300 to US$400. Premium or speciality vehicle classes may carry a higher hold amount.
Important requirements for the deposit at Budget in New Hampshire:
- You must present a physical, major credit card with the driver's name printed on the card
- The card must be in the main driver's name
- Debit cards, prepaid cards, and virtual cards are not accepted for the authorisation hold
- You must have sufficient available credit to cover the hold plus any expected charges
After you return the vehicle, Budget releases the hold. Your bank or card issuer controls when the credit becomes available again, which can take up to 15 working days. Bringing a backup credit card is recommended in case your primary card is declined at the New Hampshire Budget counter.
Does Budget in New Hampshire include insurance cover in the hire rate?
Budget hire rates in New Hampshire do not automatically include full insurance cover. What is included depends on the specific rate plan you selected when booking.
There are two main types of cover to consider for your Budget hire in New Hampshire:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.
- Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or their property while driving. Some U.S. states require a minimum level of liability cover, but not all do. New Hampshire is one of the few U.S. states that does not mandate auto insurance by default, so confirming your liability cover before picking up your Budget hire is especially important.
CDW/LDW does not cover third-party liability, and LIS/ALI/SLI does not cover damage to the hire vehicle itself. Review your booking confirmation to see exactly which protections are included in your New Hampshire Budget rate, and consider adding any missing cover at checkout or at the counter.
What is the fuel policy for Budget hires in New Hampshire?
Budget hires in New Hampshire follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
To avoid fuel fees on your New Hampshire Budget hire:
- Check the fuel gauge with the agent at pick-up and confirm the starting level is recorded on the hire agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
- Keep your final fuel receipt showing the date, time, and station address
- For after-hours returns at Manchester Airport, leave the receipt in the return envelope and keep a photo of the full gauge
If you return the Budget vehicle in New Hampshire below the recorded fuel level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Some Budget counter locations may offer a prepaid fuel option; if you accept it, any unused fuel is generally non-refundable.
Can I add an additional driver to my Budget hire in New Hampshire?
Yes, you can add an additional driver to your Budget hire in New Hampshire, but fees and conditions apply depending on your rate.
If your booking confirmation explicitly states that an additional driver is included at no charge, the first extra driver is free. If it is not included, Budget in New Hampshire charges US$13 per hire day plus taxes for each additional driver, with a maximum of US$65 plus taxes per hire period.
Requirements for adding a driver at the Budget counter in New Hampshire:
- The additional driver must be present at pick-up with a valid driver's licence
- They must meet the minimum age requirement (generally 25 for Budget; a young driver surcharge applies for ages 21 to 24)
- For Budget and Payless, additional drivers must generally be at least 25 years old at pick-up
- Both the main driver and the additional driver must sign the hire agreement
Only drivers listed on the hire agreement are covered by protections such as CDW/LDW and liability cover. Anyone who drives the New Hampshire Budget hire without being named on the contract may void those protections and result in additional charges.
What travel assistance is included with my Budget hire in New Hampshire?
Most bookings made through Hola Car Rentals include travel assistance cover provided by Terrawind Global Protection, which can be valuable if you experience an emergency during your Budget hire in New Hampshire, such as a breakdown on the F.E. Everett Turnpike or a medical situation in a more remote part of the state.
Cover typically includes:
- Travel and medical insurance for up to 5 passengers
- Legal assistance in case of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this cover. It also does not cover damage to the Budget hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your New Hampshire trip.
Can I pick up a Budget car in New Hampshire and return it in a different state?
Yes, one-way hires are generally permitted with Budget in New Hampshire, allowing you to pick up at a location such as Manchester-Boston Regional Airport and return the vehicle in another state. However, a drop-off fee may apply depending on the route.
Key points to know before booking a one-way Budget hire from New Hampshire:
- The drop-off fee is route-specific and varies by destination, vehicle class, and season
- The fee is listed under the "To pay at destination" section during the Hola Car Rentals checkout process and on your booking confirmation
- The drop-off fee cannot be prepaid and is settled at the Budget counter
- Cross-border one-ways (for example, driving into Canada) may be restricted or carry higher fees; confirm with Budget before booking
If no drop-off fee appears during checkout for your selected New Hampshire Budget route, no fee applies for that specific itinerary. Changing your return location after booking may reprice the hire and add or increase the drop-off fee. Always review your confirmation to verify the exact amount due at the New Hampshire Budget counter before your trip.
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