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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Budget in Mobile

Budget's counter at Mobile Regional Airport sits inside the terminal in the baggage claim area, open daily from 7:00 AM to midnight, and the hire lot is a short walk from the terminal with no shuttle required — a straightforward pickup compared to larger consolidated facilities. Returns outside those hours use a key drop box at the counter, which remains accessible around the clock. Alabama's toll network is limited: the state has four toll bridges, including the Foley Beach Express and the Emerald Mountain Expressway, and most accept cash or card directly at the booth. If you pass through an electronic lane without paying, Budget's e-Toll programme activates automatically, adding a US$6.95 convenience fee per day tolls are incurred, capped at US$34.95 per hire period, on top of the toll itself at the undiscounted rate. Fuel in the Mobile area runs roughly US$3.55–3.83 per gallon; returning the tank full avoids Budget's per-gallon refuelling charge, though trips under 75 miles trigger a flat US$15.99 EZFuel fee unless you show a fuel receipt. Budget requires a credit card in the primary driver's name at pickup — no debit cards — with an authorisation hold of around US$250 on prepaid bookings or the estimated charges plus US$200, whichever is greater. Drivers whose licence uses a non-Latin script should carry an International Driving Permit alongside the original licence.

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in Mobile include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Mobile, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Mobile.

Will I face unexpected charges at the Budget counter in Mobile when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Mobile are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Mobile charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Budget counter at Mobile Regional Airport?

The Budget hire desk at Mobile Regional Airport (MOB) is situated inside the terminal at 8400 Airport Blvd, Mobile, AL 36608. After collecting your luggage, you can walk directly to the Budget counter; there is no shuttle, tram, or consolidated hire centre required.

Once you have checked in at the desk, the vehicle lot is just a short walk away. Budget counter hours at Mobile Regional Airport are from 7:00 AM to 12:00 AM daily, seven days a week.

Allow approximately 20 to 45 minutes from landing to driving away, depending on baggage collection times and queue length at the counter.

What are Budget's counter hours at Mobile Regional Airport?

The Budget counter at Mobile Regional Airport (MOB) in Mobile is open from 7:00 AM to 12:00 AM (midnight) every day, Sunday through Saturday.

If your flight arrives after midnight, the Budget counter will be closed. In such cases, you can use the on-site key drop box to return a vehicle, but vehicle collection outside of staffed hours is not available at this location. If you expect a very late arrival in Mobile, consider scheduling your Budget pick-up for the following morning when the counter reopens at 7:00 AM.

For flight delays of less than 24 hours from your original pick-up time, Budget will hold your reservation. If your delay exceeds 24 hours, contact support promptly to discuss your options.

How does after-hours car return work at Budget in Mobile?

Yes, you can return your Budget hire car in Mobile after the counter closes at midnight using the key drop box available at the vehicle lot at 8400 Airport Blvd, Mobile Regional Airport (MOB).

To ensure a smooth after-hours return, follow these steps:

  • Refuel the vehicle before returning it, ideally within 10 miles of the airport, to comply with the full-to-full fuel policy and avoid refuelling charges
  • Park the vehicle in the designated Budget return area at the lot
  • Place your keys in the key drop envelope and deposit them in the key drop box
  • Take a photo of the fuel gauge and odometer as evidence of the vehicle's condition at the time of return
  • Keep your final fuel receipt showing the station address and time

Note that until a Budget representative formally checks in the vehicle the following morning, you remain responsible for the vehicle. Keep all paperwork and photos until you receive your final hire receipt.

Are there toll roads near Mobile, and how do they work with a Budget hire?

Yes, Alabama has toll roads that you may encounter when driving your Budget hire vehicle in or around Mobile. The state uses the Alabama Freedom Pass system, and tolls can be paid with the Alabama Freedom Pass transponder, a credit or debit card, or cash at toll booths. Alabama does not use National systems such as E-ZPass or SunPass.

Typical toll costs for standard 2-axle vehicles in Alabama include:

  • Montgomery Expressway Bridge: US$1.50
  • Tuscaloosa Bypass: US$1.50
  • Emerald Mountain Expressway: US$1.75
  • Foley Beach Express Toll Bridge: US$2.75

Your Budget hire vehicle in Mobile may be equipped with an electronic toll device. At the counter, you can opt for an unlimited toll package (usually US$11 to US$25 per day depending on the programme) or pay per use, where Budget will bill the actual tolls plus an administrative fee to your card after the hire period.

If you prefer to pay cash at toll booths, inform the Budget agent at the Mobile counter and ask about opting out of the toll programme to avoid daily fees.

What documents do I need to pick up my Budget hire car in Mobile?

To collect your Budget hire car in Mobile, you must present the following physical documents; digital copies are not accepted at the counter:

  • Your original, unexpired driving licence in the main driver’s name
  • A major credit card with the driver’s name printed on it (debit and prepaid cards are not accepted for the security deposit)
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for international visitors)

If your driving licence is not in English and does not use a Latin (Roman) alphabet, for example, Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly necessary.

The IDP is a translation document only and is never valid without your original licence. Obtain it in your home country before travelling to Mobile, as it cannot be issued abroad.

All documents presented at the Budget counter in Mobile must be physical originals.

How do downtown Mobile's new two-way streets affect Budget hire car drivers?

Downtown Mobile is undergoing a significant and ongoing conversion of streets from long-standing one-way to two-way traffic, which directly impacts anyone driving a Budget hire car in Mobile.

Key changes to be aware of:

  • Multiple streets including North Dearborn, Warren, Scott, Bayou, N. Jefferson, St. Anthony, St. Joseph, Royal, and Franklin have been or are being converted from one-way to two-way flow
  • 26 traffic signals have been replaced with four-way stops, requiring drivers to stop and yield at intersections that previously had signal-controlled right-of-way
  • Temporary signage has been reported as inadequate, and rain can damage paper signs, leaving intersections poorly marked
  • Local drivers accustomed to decades of one-way habits have reported near-misses on newly converted streets

As a visitor driving a Budget hire car in Mobile for the first time, approach downtown intersections with extra caution, treat all four-way stops carefully, and do not assume a street runs in the direction you expect. Using a GPS or navigation app with up-to-date maps is strongly recommended, though even digital maps may lag behind the most recent street changes.

What is the security deposit for a Budget hire car in Mobile?

Yes, Budget will place a temporary authorisation hold on your credit card when you collect your hire vehicle in Mobile. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary depending on the vehicle class, hire duration, and the specific Budget location at Mobile Regional Airport.

Important points to note about the deposit:

  • The hold is a temporary authorisation, not a charge; it reduces your available credit until released after the vehicle is returned
  • Only a major credit card with the driver’s name printed on it is accepted; debit cards and prepaid cards are not accepted
  • Your bank controls how quickly the hold is released after the vehicle is returned; this can take up to 15 working days
  • Premium or specialised vehicle classes may require a higher authorisation amount

To avoid issues at the Budget hire desk in Mobile, notify your bank of your travel plans in advance, ensure you have sufficient available credit to cover the hold plus any expected charges, and consider bringing a backup credit card as a precaution.

Can I get tolls cashback on my Budget hire in Mobile?

Yes, all Hola Car Rentals bookings, including Budget hires in Mobile, include Tolls Cashback, which reimburses you up to 5% of your total booking value for tolls paid during your hire period.

Alabama toll roads near Mobile, such as the Foley Beach Express Toll Bridge (US$2.75) and other state routes, qualify for this benefit. You still pay tolls during your trip and then claim reimbursement afterwards.

To claim your Tolls Cashback after your Mobile hire:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
  • Attach your Hola Car Rentals booking confirmation, the signed hire agreement from Budget, and a toll receipt or statement showing charges paid
  • Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to your original payment method and usually process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts from your Mobile trip.

Can drivers under 25 rent a Budget car in Mobile?

Yes, drivers aged 21 to 24 can hire a Budget vehicle in Mobile, but a young-driver surcharge (underage fee) applies. The standard minimum age at Budget in the United States is 25 for no additional fee.

For Budget hires in Mobile, the underage fee is US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes for the main driver aged 21 to 24.

Additional restrictions for under-25 drivers at Budget in Mobile include:

  • Most vehicle classes are restricted; economy, compact, medium saloon, standard saloon, compact SUV, and medium SUV are typically eligible
  • Premium, luxury, full-size SUV, minivan, and convertible classes generally require the driver to be 25 or older
  • Additional drivers aged 21 to 24 at Budget and Payless locations must generally be at least 25 at the time of collection

If you are from Latin America or the Caribbean and aged 21 to 24, certain Hola Car Rentals rates with Budget in Mobile may waive the underage fee; check your booking confirmation to see if this waiver is explicitly shown.

How does the fuel policy work for Budget hires in Mobile?

Budget hires in Mobile follow a full-to-full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps for a smooth fuel experience in Mobile:

  • At pick-up, check the fuel gauge with the Budget agent and confirm the starting level is recorded on your hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot at Mobile Regional Airport
  • Refuel within approximately 10 miles of the return location at Mobile Regional Airport (8400 Airport Blvd) so the tank does not drop below full before you arrive
  • Keep your final fuel receipt showing the station address, date, and time
  • For after-hours returns, leave the receipt in the key drop envelope and keep a photo of the full gauge

If you return the Budget vehicle in Mobile with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is usually higher than retail pump prices, plus a refuelling service fee. Returning the vehicle full is always the most economical option.

Can I add an additional driver to my Budget hire in Mobile?

Yes, you can add an additional driver to your Budget hire in Mobile, either as part of your rate or by paying a fee at the desk.

For Budget hires in Mobile where an additional driver is not included in your rate, the fee is US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes. Check your booking confirmation to see if an additional driver is already included at no extra cost.

Requirements for adding an additional driver at the Budget desk in Mobile:

  • The additional driver must be present at collection with a valid driving licence
  • They must meet the same document requirements as the main driver, including an IDP if their licence uses a non-Latin alphabet
  • For Budget in Mobile, additional drivers must generally be at least 25 at the time of collection
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Budget hire agreement in Mobile are covered by protections such as CDW/LDW. Anyone driving the vehicle without being named on the contract may void cover and incur additional charges.

Does my Budget hire in Mobile include travel assistance coverage?

Yes, most Hola Car Rentals bookings, including Budget hires in Mobile, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to residents of the United States or Canada.

For eligible travellers, the coverage typically includes:

  • Travel insurance with medical cover for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

This coverage is particularly useful if you experience a medical emergency or accident while driving your Budget hire car in Mobile or on roads around the area. It does not cover damage to the hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

To access assistance 24/7, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always check your specific booking confirmation for the exact terms and coverage limits applicable to your Mobile hire.

Can I pick up a Budget car in Mobile and return it in a different city?

Yes, one-way hires with Budget are available, allowing you to collect in Mobile and return the vehicle in a different city, but a drop-off fee may apply depending on your route.

Key points about one-way Budget hires from Mobile:

  • The drop-off fee is route-specific and varies by destination city, distance, season, and vehicle class
  • The fee is displayed during the booking process under the "To pay at destination" section; if no fee appears, your route does not incur one
  • The drop-off fee cannot be paid in advance and is payable at the Budget desk at the end of your hire
  • Cross-state or long-distance one-ways from Mobile usually carry a drop-off fee; same-city airport-to-downtown routes often do not
  • Some vehicle classes such as premium, luxury, or large SUVs may carry higher repositioning fees or may not be available for one-way hires

If you change your return location after booking your Budget hire in Mobile, the rate will be re-quoted and the drop-off fee may change. Always confirm the fee on your booking confirmation before collection to avoid surprises at the desk.

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