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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Budget in Jackson

Budget's counter at Jackson-Medgar Wiley Evers International Airport sits on the lower level of the terminal in the baggage claim area, and the hire lot is directly across from the lower-level exit doors — no shuttle required. Counter hours run 6:00 AM to 11:30 PM Monday through Friday, with a slightly later 7:00 AM start on weekends; plan your arrival accordingly if you land close to the 11:30 PM closing time. One practical advantage of driving in Mississippi is that the state has no toll roads, so there is no electronic toll system to sign up for and no pay-by-plate admin fees to worry about after you return home. Fuel in the Jackson area averages around US$3.80 per gallon for regular petrol, so refilling before you return the vehicle is straightforward and far cheaper than Budget's fuel service charge, which typically runs US$7–9 per gallon. Budget places an authorisation hold on a credit card in the primary driver's name at pickup — debit cards are not accepted — and the hold generally ranges from US$200 to US$300 for a standard vehicle, adjusted at return. If your licence uses a non-Latin script such as Arabic, Chinese, or Cyrillic, bring an International Driving Permit alongside your native licence. Drivers under 25 may face an underage surcharge at the counter.

Best Car Rental Deals

4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Kia Soul

Kia Soul | Automatic

SMALL

or Small similar

5 3 Automatic
From / day
4.5/ 5
Mazda CX 50

Mazda CX 50 | Automatic

SUV

or SUV similar

5 2 Automatic
From / day
4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 4 Automatic
From / day
4.5/ 5
GMC Yukon Denali 7 Passengers

GMC Yukon Denali 7 Passengers | Automatic

7 PASSENGERS

or 7 Passengers similar

7 4 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in Jackson include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Jackson, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Jackson.

Will I face unexpected charges at the Budget counter in Jackson when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Jackson are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Jackson charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Budget counter at Jackson-Evers International Airport?

The Budget counter at Jackson-Evers International Airport (JAN) is located near baggage claim on the lower level of the terminal, at 100 International Drive, Jackson, MS 39208. No shuttle or train is needed to reach the Budget counter from the arrival gates; the hire car counters are within walking distance of baggage claim.

Once you collect your luggage, follow the signs towards the hire car area. After completing your paperwork at the Budget counter, your vehicle will be in the car park across from the terminal or in the on-site hire car rows.

Budget operates at JAN with hours from 6:00 AM to 11:30 PM Monday to Friday and 7:00 AM to 11:30 PM on Sundays. After-hours vehicle returns are available at the airport via designated drop areas. Allow roughly 15 to 45 minutes from baggage claim to driving away, depending on queue length and document checks.

Are there toll roads in Jackson, Mississippi for Budget hire car drivers?

No, there are no toll roads in Jackson, Mississippi. Budget hire car drivers travelling in and around Jackson will not encounter any toll systems, cashless toll lanes, transponder requirements, or toll-related charges anywhere in the state of Mississippi.

Because Mississippi has no toll infrastructure, programmes such as E-ZPass, SunPass, or any other electronic toll collection system do not operate here. You will not be billed for toll usage, administrative toll fees, or plate-based toll invoices during a Budget hire based in Jackson.

If your travel plans take you beyond Mississippi into neighbouring states that do have toll roads, your Budget hire vehicle may include an electronic toll device. In that case, you can choose an unlimited toll package at the counter (typically GBP 11 to GBP 25 per day, depending on the partner) or pay per use, with actual toll charges plus processing fees billed to your card after the hire.

What documents do I need to pick up a Budget hire car in Jackson?

To pick up a Budget hire car in Jackson, you must present the following physical documents at the counter:

  • A valid, original driver’s licence in good condition (not a digital copy)
  • A physical major credit card with your name printed on it, in the main driver’s name, for the authorisation hold
  • A passport or valid government-issued photo ID (required for international visitors)
  • Your booking confirmation or printed voucher
  • Round-trip flight tickets or travel itinerary showing your return date (required for visitors from outside the United States)

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the Budget counter in Jackson. Make sure the name on your credit card, licence, and passport all match.

Does my Hola Car Rentals booking include Tolls Cashback for a Budget hire in Jackson?

Yes, all Hola Car Rentals bookings include Tolls Cashback, even for a Budget hire based in Jackson where Mississippi itself has no toll roads.

If your Jackson itinerary takes you into neighbouring states that do have toll roads, you can claim back up to 5% of your total Hola Car Rentals booking value for tolls paid during the hire period. The reimbursement covers the lesser of your actual toll costs or the 5% cap.

To claim your cashback after returning your Budget vehicle:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

What is the security deposit amount for a Budget hire car in Jackson?

When you pick up a Budget hire car in Jackson, the counter will place a temporary authorisation hold on your credit card. For standard vehicles rented in the United States, this hold is typically between GBP 300 and GBP 400, though the exact amount varies by vehicle class, hire location, and season.

A few important points to keep in mind:

  • The hold is a temporary authorisation, not a charge. It reduces your available credit until your bank releases it after the hire ends.
  • You must present a physical major credit card with your name printed on it. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Budget counter in Jackson.
  • Premium or speciality vehicle classes may carry a higher hold amount.
  • After you return the vehicle, the hold is released by the Budget counter, but your bank controls when the funds appear back on your statement, which can take up to 15 working days.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on the authorisation.

What should I know about driving the I-20 and I-55 interchange in Jackson with a Budget hire?

The I-20 and I-55 interchange in central Jackson, commonly called the spaghetti bowl, is one of the most confusing motorway junctions in the region and frequently surprises first-time drivers. The two interstates overlap for approximately 2 miles, creating a dense tangle of ramps and merges that are not intuitive, especially if you are unfamiliar with the area.

A few things to be aware of when driving your Budget hire in Jackson:

  • The I-220 loop forms a closed ring around the core of the city, which can disorient drivers trying to navigate from south to north.
  • Some frontage roads along the interstates have been converted from two-way to one-way, with indirect left turns and exclusive right-turn lanes that differ from standard UK road layouts.
  • Approximately 25% of arterial and collector lane-miles in Jackson are rated in poor or very poor condition, concentrated on principal arterials in and around central Jackson. This can result in a rougher ride than you might expect on the interstates.

Before setting out in your Budget hire, programme your satnav with your full route and review the interchange layout in advance. Allowing extra time for navigation in central Jackson is strongly recommended.

What is the fuel policy for a Budget hire in Jackson?

Budget hire cars in Jackson follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

Here is how to handle fuel correctly during your Jackson hire:

  • At pickup, check the fuel gauge with the Budget agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the gauge and odometer.
  • Use the correct fuel type for your vehicle. Using the wrong fuel is not covered by the fuel policy and may generate additional charges.
  • Refuel within approximately 10 miles or 15 kilometres of the return location at Jackson-Evers International Airport so the gauge does not drop below full before you arrive.
  • Keep your final fuel receipt showing the date, time, and station address.

If you return the Budget vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Regular petrol in the Jackson area averages around GBP 2.50 per litre, so refuelling locally before return is the most cost-effective option.

Is there a young driver surcharge for Budget hires in Jackson for drivers under 25?

Yes, a young driver surcharge applies to Budget hires in Jackson for drivers between the ages of 21 and 24. The standard Budget underage fee in the United States is GBP 11 per hire day plus applicable taxes, with a maximum charge of GBP 55 plus taxes for the hire period.

Drivers must be at least 21 years old to hire from Budget in Jackson. Drivers under 21 are not eligible to hire. Additionally, vehicle class restrictions apply to under-25 drivers, with most premium, full-size, luxury, and speciality categories reserved for drivers aged 25 and older.

One exception applies for eligible renters from Latin America and the Caribbean: certain Hola Car Rentals rates fulfilled by Budget waive the underage fee for the main driver aged 21 to 24, provided the waiver is explicitly shown on the booking confirmation and the vehicle selected falls within an eligible category such as Economy, Compact, Medium Saloon, Standard Saloon, Compact SUV, or Medium SUV. This exception does not apply to travellers from Europe, Asia, Africa, or other regions outside Latin America and the Caribbean.

If you are an additional driver aged 21 to 24 on a Budget hire in Jackson, the underage fee may still apply or the additional driver may not be accepted, depending on location rules.

Does Travel Assistance come with a Budget hire booked through Hola Car Rentals in Jackson?

Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, and this applies to Budget hires in Jackson as well. However, this benefit is available only to travellers who are not residents of the United States or Canada.

Travel Assistance can be especially useful in Jackson given the city's road conditions. Approximately 25% of arterial roads in the area are rated poor or very poor, and the I-20 and I-55 spaghetti bowl interchange can create stressful driving situations for unfamiliar visitors. If you experience a medical emergency, a legal issue following an accident, or a flight disruption during your trip, Travel Assistance provides support.

Core benefits typically include:

  • Travel and medical cover for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. This benefit does not cover damage to the Budget hire vehicle itself; that is handled by CDW or LDW cover.

Can I add an additional driver to my Budget hire in Jackson?

Yes, you can add an additional driver to your Budget hire in Jackson, but the additional driver must be present at the counter at the time of pickup with their own valid driver’s licence.

For Budget hires in Jackson, the additional driver fee is GBP 11 per hire day plus taxes, with a maximum charge of GBP 55 plus taxes. This fee is waived if your Hola Car Rentals booking confirmation explicitly states that an additional driver is included at no charge.

Requirements for adding an additional driver to a Budget hire in Jackson:

  • The additional driver must be physically present at the Budget counter at pickup
  • They must present a valid driver’s licence in good condition
  • For Budget, additional drivers must generally be at least 25 years old at the time of pickup
  • If their licence uses a non-Latin alphabet, an International Driving Permit is also required
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by the vehicle's protections. Anyone who drives the Budget car in Jackson without being named on the contract may void cover and result in additional charges.

Can I pick up a Budget hire in Jackson and return it in a different city?

Yes, one-way hires are possible with Budget in Jackson, but a drop-off fee may apply depending on your return location, the distance between cities, and the vehicle class you select.

Here is what to expect for a one-way Budget hire from Jackson:

  • Returning to a different city or airport in the same region typically incurs a drop-off fee that varies by route and car class.
  • Long-distance or cross-state one-way hires usually carry higher drop-off fees.
  • Cross-border one-way trips, such as returning the vehicle in another country, may be restricted or require prior authorisation from Budget.

When booking through Hola Car Rentals, any applicable drop-off fee for your Jackson departure will be shown on the rate details page under the section labelled as amounts due at the destination. This fee cannot be prepaid and is paid directly to Budget at the counter.

If you change your return location after booking, the hire may be re-priced and the drop-off fee recalculated. Always confirm the one-way fee on your booking confirmation before pickup at Jackson-Evers International Airport or any other Budget location in Jackson.

What insurance coverage is included with a Budget hire in Jackson?

The insurance and protection options included with your Budget hire in Jackson depend on the rate plan you selected when booking through Hola Car Rentals. Here is a summary of the main coverages relevant to driving in Jackson:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): Reduces your financial liability for damage to the Budget hire vehicle from a collision or covered incident. A deductible may apply unless your confirmation shows zero deductible. This does not cover damage you cause to other vehicles or people.
  • Third-Party Liability (LIS or SLI): Covers bodily injury and property damage you may cause to others while driving the Budget car in Jackson. Some US states require a minimum level of liability; we strongly recommend adding supplementary liability cover up to GBP 300,000 for full protection.

CDW and LDW do not cover tyres, the undercarriage, the roof, or personal belongings. Cover applies only to drivers named on the Budget hire agreement, so ensure all drivers are added at the Jackson counter before departing.

If you are unsure which protections are included in your specific booking, review your Hola Car Rentals confirmation, which lists all included and optional coverages for your Jackson hire.

What are the counter hours for Budget at Jackson-Evers Airport and how does after-hours return work?

The Budget counter at Jackson-Evers International Airport (JAN) in Jackson operates from 6:00 AM to 11:30 PM Monday to Friday and from 7:00 AM to 11:30 PM on Sundays. If your flight arrives outside these hours, plan your pickup accordingly or contact Budget directly to confirm current hours before travel.

For after-hours vehicle returns at the Jackson airport, designated drop areas are available at the hire car facility across from the terminal. When returning your Budget car after hours in Jackson:

  • Park the vehicle in the designated Budget return row or parking area at JAN
  • Note the fuel level and take a photo of the dashboard before leaving the vehicle
  • Leave your fuel receipt inside the vehicle or in the provided envelope
  • Keep a copy of all paperwork and photos for your records in case any post-hire charges are disputed

Be aware that when you drop off a Budget hire after hours in Jackson, the vehicle is not formally checked in until a staff member inspects it during operating hours. Any damage noted at that inspection may be attributed to your hire period, so documenting the vehicle's condition at return is important.

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