VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Budget in Harrisburg include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Harrisburg, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Harrisburg.
Will I face unexpected charges at the Budget counter in Harrisburg when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Harrisburg are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Harrisburg charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Budget counter at Harrisburg International Airport (MDT)?
The Budget counter at Harrisburg International Airport (MDT) is located in the ground transportation centre on the first floor of the car park. The car park is connected to the terminal via a climate-controlled Skybridge, so you do not need to go outside to reach it.
After collecting your baggage, follow signs for ground transportation and cross the Skybridge into the car park. Budget is situated alongside other hire providers on the first floor of that facility.
If you need to contact the Budget desk before arriving, the airport contact number is listed on your booking confirmation. Allow approximately 20 to 45 minutes from baggage claim to driving away, depending on queue times at the counter.
What are the Budget operating hours at the Harrisburg Jonestown Road location?
The Budget city centre location in Harrisburg is at 4612 Jonestown Rd, Harrisburg, PA 17109, near Colonial Park Mall. Operating hours at this location are Monday to Friday, 8:00 AM to 6:00 PM.
To reach the location by car, take I-83 to Exit 50 (Colonial Park Exit) and make a U-turn at the next traffic light past Colonial Park Mall. Budget is on the left side. A free collection service is also available from this location.
After-hours returns are managed by parking and locking the vehicle on-site, then placing your completed contract and keys in the drop box by the office door. If your Budget hire in Harrisburg is at the airport location, confirm counter hours directly on your booking confirmation, as airport hours may differ from the city centre schedule.
What documents do I need to pick up my Budget hire car in Harrisburg?
To collect your Budget hire car in Harrisburg, you must bring the following physical documents:
- A valid, original driving licence in the main driver’s name (digital licences are not accepted)
- A major credit card with the driver’s name printed on it, for the authorisation hold
- A passport or valid government-issued photo ID
- Your booking confirmation
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driving licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) as a translation. The IDP is not a standalone document and must be presented alongside your original licence.
Budget in Harrisburg does not accept digital driving licences. All documents presented at the counter must be physical originals. If you are paying with a debit card rather than a credit card, Budget may request additional identification such as a utility bill or bank statement dated within the last 60 days.
How do Pennsylvania Turnpike tolls work for a Budget hire in Harrisburg?
The main toll road near Harrisburg is the Pennsylvania Turnpike, which operates on a fully cashless system. There are no cash booths. Tolls are recorded either via an E-ZPass transponder or through Toll By Plate, where overhead cameras photograph the vehicle’s licence plate and bill the hire company.
When you collect your Budget hire in Harrisburg, you will typically have two options:
- Enrol in the hire company’s toll programme, which provides access to E-ZPass rates and charges a daily fee of approximately US$11 to US$25, plus the actual tolls
- Opt out and pay tolls manually where available, or allow Toll By Plate billing, which may result in higher per-toll rates plus administrative fees charged to your card days or weeks after you return the vehicle
Typical E-ZPass rates on the Pennsylvania Turnpike for a standard passenger vehicle are approximately US$0.073 per mile plus a segment fee. A 100-mile trip such as Harrisburg to Philadelphia may total US$8 to US$12 with E-ZPass, and more without it.
Pennsylvania has no congestion charges or urban emissions zones. Tolls apply only to specific roads and bridges, not to general city driving in Harrisburg.
Can I get toll cashback on my Budget hire in Harrisburg?
Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which allows you to recover up to 5% of your total booking value for tolls paid during your Budget hire in Harrisburg.
The Pennsylvania Turnpike is the primary toll road you are likely to use near Harrisburg, and any tolls paid on it or other cashless roads in Pennsylvania are eligible for the cashback.
To claim your refund:
- Email [email protected] within 30 days of returning the vehicle
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
- Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing the charges paid
The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your rate. You still pay tolls normally during the hire and claim reimbursement afterwards.
Is a credit card required to pick up a Budget hire in Harrisburg?
Yes, a major credit card in the main driver’s name with the driver’s name printed on it is required to collect your Budget hire in Harrisburg. The card is used to place a temporary authorisation hold, not a charge, on your available credit.
For standard vehicles at UK locations, the typical hold is approximately US$300 to US$400, though the exact amount is set by the Budget desk and may vary by vehicle class or season.
- Debit cards and prepay cards are not accepted for the authorisation hold
- Virtual or digital-only card numbers are not accepted; you must present the physical card
- The card must be in the main driver’s name, not a third party’s
Even if you prepaid your Harrisburg Budget booking online, you must still present a physical credit card at the counter for the hold. The hold is released after you return the vehicle, but your bank controls how quickly the funds become available again, which can take up to 15 working days. Bringing a backup credit card is recommended in case your primary card is declined.
What is the young driver surcharge for Budget hires in Harrisburg?
Yes, a young driver surcharge applies to Budget hires in Harrisburg for drivers aged 21 to 24. The standard Budget fee is US$13 per hire day plus applicable taxes, with a maximum charge of US$65 plus taxes for the hire period.
Drivers under 21 are generally not eligible to hire in Pennsylvania. Drivers aged 25 and over are not subject to any underage surcharge.
In addition to the daily fee, drivers under 25 at the Harrisburg Budget location are typically restricted from hiring certain vehicle classes, including full-size saloons, SUVs, minivans, luxury vehicles, and convertibles. Economy, compact, and intermediate categories are usually available to younger renters.
One exception applies: if you are a resident or citizen of Latin America or the Caribbean aged 21 to 24, certain Hola Car Rentals rates with Budget may waive the underage fee. This waiver must be explicitly shown on your booking confirmation and applies only to eligible vehicle categories. Check your confirmation or contact Hola Car Rentals support to verify eligibility before your Harrisburg collection.
How does adding an extra driver work for a Budget hire in Harrisburg?
You can add an additional driver to your Budget hire in Harrisburg, but the cost depends on whether your rate includes it or not.
If your Hola Car Rentals confirmation explicitly states that an additional driver is included at no charge, you will not pay a fee at the counter for the first extra driver. If it is not included, Budget charges US$13 per hire day plus taxes, with a maximum of US$65 plus taxes for the full hire period.
Requirements for adding an extra driver at the Harrisburg Budget counter:
- The additional driver must be present at collection with a valid physical driving licence
- They must meet the same document requirements as the main driver, including an IDP if their licence uses a non-Latin alphabet
- For Budget, additional drivers must generally be at least 25 years old
- Both the main driver and the additional driver must sign the hire agreement
Only drivers listed on the hire agreement are covered by the vehicle’s protections. If someone not named on the contract drives the Budget vehicle in Harrisburg, cover may be void and additional charges could apply.
Does Budget in Harrisburg offer travel assistance if something goes wrong during my hire?
Yes, most Hola Car Rentals bookings include travel assistance cover through Terrawind Global Protection, which can be useful if you experience a medical emergency or other covered incident during your Budget hire in Harrisburg or while driving on Pennsylvania roads.
Core benefits typically include:
- Travel insurance with medical cover for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for baggage lost by the airline
- Flight cancellation insurance
To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.
Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Budget hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Pre-existing medical conditions are excluded. Always review the full terms in your booking confirmation for exact cover limits and conditions.
What should I know about driving on North Second Street with my Budget hire in Harrisburg?
North Second Street in Harrisburg was converted from a one-way northbound arterial to a two-way street in October 2022, and the layout may surprise drivers who are unfamiliar with the change or who rely on older navigation data.
Key features of the reconfigured street that affect Budget hire car drivers in Harrisburg:
- Mini roundabouts at several intersections, including Verbeke, Raleigh, and Kelker streets, replace traditional traffic signals
- Raised crosswalks require slower, more cautious speeds through pedestrian zones
- Traffic signals were reduced from six to two along the corridor
- A three-lane section includes a two-way left-turn lane, transitioning to a two-lane section with parking-separated cycle lanes
- No-load zones marked by cross-lined boxes prevent stopping in areas that block pedestrian pathways
If your GPS or navigation app has not been updated since late 2022, it may still show North Second Street as one-way northbound. Update your maps before driving in Harrisburg to avoid confusion. The street now carries two-way traffic, so approaching from the south is permitted where it was not before.
What is the fuel policy for my Budget hire in Harrisburg?
The standard fuel policy for Budget hires in Harrisburg is Full to Full. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
Steps to follow:
- At collection, confirm the fuel level with the Budget agent and ensure the starting level is recorded on the hire agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles of the return location before dropping off the vehicle
- Keep your final fuel receipt as proof in case of any dispute
If you return the Budget vehicle in Harrisburg with less fuel than recorded at collection, you may be charged for the shortfall at the partner’s refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.
Some Budget counters may offer a prepaid fuel option at collection. If you accept it, you pay for a full tank upfront and do not need to refuel before return, but unused fuel is generally non-refundable. The Full to Full policy offers better value if you refuel near the return point.
Can I return my Budget hire car in Harrisburg after hours?
Yes, after-hours returns are available at the Budget city centre location in Harrisburg. The process involves parking and locking the vehicle on-site at 4612 Jonestown Rd, then placing your completed hire agreement and keys in the drop box located by the office door.
Keep in mind that the Budget Harrisburg city centre operates Monday to Friday, 8:00 AM to 6:00 PM. If you return outside those hours, no agent will be present to inspect the vehicle at the time of drop-off.
Important considerations for after-hours returns:
- Take photos of the vehicle’s exterior and fuel gauge before leaving the keys in the drop box
- Keep a copy of your completed hire agreement
- Note that liability for the vehicle may remain with you until Budget staff formally check it in the next working day
For airport returns at Harrisburg International Airport (MDT), follow the ground transportation centre instructions for the Budget location. If you are unsure of the exact after-hours procedure for your specific Budget location in Harrisburg, check your hire agreement or booking confirmation for drop-off instructions.
Is third-party liability insurance included in my Budget hire in Harrisburg?
Third-party liability cover (LIS/ALI/SLI) is not automatically included in all Budget hires in Harrisburg. Whether it is included depends on the specific rate plan shown on your booking confirmation.
In Pennsylvania, as in most US states, there is no universal requirement for hire companies to include state-minimum third-party liability in every hire. Where no minimum is mandated, your own personal auto insurance policy may extend to cover the hire, but terms vary widely.
If third-party liability is not included in your Budget Harrisburg rate, you have the option to add Liability Insurance Supplementary (LIS) cover, which protects you against bodily injury and property damage you may cause to others while driving. This is separate from CDW/LDW, which only covers damage to the Budget vehicle itself.
- Check your Hola Car Rentals confirmation to see if LIS/ALI/SLI is listed as included
- If not included, you can add it at the Budget counter in Harrisburg or during the booking process
- Only drivers listed on the hire agreement are covered
Adding liability cover is strongly recommended, especially when driving on busy routes such as the Pennsylvania Turnpike near Harrisburg.
- Choosing a selection results in a full page refresh.
- Opens in a new window.
Suggested Currencies
- $ USD - United States Dollar
- € EUR - Euro
Other Countries
-
Albania
-
Algeria
-
Andorra
-
Angola
-
Antigua & Barbuda
-
Argentina
-
Australia
-
Austria
-
Bahamas
-
Bahrain
-
Bangladesh
-
Barbados
-
Belgium
-
Belize
-
Benin
-
Bermuda
-
Bolivia
-
Bosnia & Herzegovina
-
Botswana
-
Brazil
-
British Virgin Islands
-
Bulgaria
-
Burkina Faso
-
Burundi
-
Cameroon
-
Canada
-
Cape Verde
-
Cayman Islands
-
Central African Republic
-
Chad
-
Chile
-
Colombia
-
Comoros
-
Congo - Brazzaville
-
Congo - Kinshasa
-
Costa Rica
-
Côte d’Ivoire
-
Croatia
-
Curaçao
-
Cyprus
-
Czechia
-
Denmark
-
Djibouti
-
Dominica
-
Dominican Republic
-
Ecuador
-
Egypt
-
El Salvador
-
Equatorial Guinea
-
Eritrea
-
Estonia
-
Eswatini
-
Ethiopia
-
Finland
-
France
-
Gabon
-
Gambia
-
Germany
-
Ghana
-
Greece
-
Grenada
-
Guatemala
-
Guinea
-
Guinea-Bissau
-
Guyana
-
Haiti
-
Honduras
-
Hong Kong SAR
-
Hungary
-
Iceland
-
India
-
Iraq
-
Ireland
-
Israel
-
Italy
-
Jamaica
-
Japan
-
Jordan
-
Kenya
-
Kuwait
-
Latvia
-
Lebanon
-
Lesotho
-
Liberia
-
Libya
-
Liechtenstein
-
Lithuania
-
Luxembourg
-
Madagascar
-
Malawi
-
Mali
-
Malta
-
Mauritania
-
Mauritius
-
Mexico
-
Moldova
-
Monaco
-
Montenegro
-
Morocco
-
Mozambique
-
Namibia
-
Netherlands
-
New Zealand
-
Nicaragua
-
Niger
-
Nigeria
-
Norway
-
Oman
-
Palestinian Territories
-
Panama
-
Paraguay
-
Peru
-
Philippines
-
Poland
-
Portugal
-
Qatar
-
Romania
-
Russia
-
Rwanda
-
San Marino
-
São Tomé & Príncipe
-
Saudi Arabia
-
Senegal
-
Serbia
-
Seychelles
-
Sierra Leone
-
Singapore
-
Sint Maarten
-
Slovakia
-
Slovenia
-
Somalia
-
South Africa
-
South Korea
-
South Sudan
-
Spain
-
St. Lucia
-
St. Vincent & Grenadines
-
Sudan
-
Sweden
-
Switzerland
-
Taiwan
-
Tanzania
-
Togo
-
Trinidad & Tobago
-
Tunisia
-
Türkiye
-
Turks & Caicos Islands
-
Uganda
-
Ukraine
-
United Arab Emirates
-
United Kingdom
-
United States
-
Uruguay
-
Vatican City
-
Venezuela
-
Yemen
-
Zambia
-
Zimbabwe