Budget Car Hire
in Dallas

Hola Car Rentals is the only premium partner of the top car hire brands operating in Dallas, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Dallas.

No. With Hola Car Rentals, all costs and charges for your booking in Dallas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Dallas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Dallas Fort Worth International Airport, Budget hire cars are not collected inside the terminals. The Budget counter is situated at the off-airport Rental Car Centre, which is accessible via the free purple Rental Car Shuttle from your terminal.

• After collecting your luggage, follow the Ground Transportation or Rental Car Shuttle signs to the lower-level curbside shuttle stops (lettered A through E depending on your terminal).
• The purple shuttle operates 24 hours a day, 7 days a week, every 8 to 15 minutes, and the journey to the Rental Car Centre takes approximately 10 to 20 minutes.
• Once at the Rental Car Centre, proceed to the Budget counter or kiosk, complete your paperwork, and then head to the garage bays to collect your vehicle.

From the moment you leave the arrivals area, allow 20 to 40 minutes before you are driving away, depending on baggage claim wait times and queue lengths. Completing online check-in prior to your Dallas trip can significantly reduce the time spent at the counter.

Dallas and the wider DFW metropolitan area have an extensive cashless toll network. Budget hire vehicles are equipped with an electronic toll device, either a transponder or a plate-based billing system, as cash toll booths are rare or non-existent on most Dallas highways.

At the Budget counter in Dallas, you will typically be offered two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per hire day, covering all tolls during your rental period.
• Pay per use: if you decline the package, the vehicle’s number plate is photographed at each gantry, and you are billed the toll amount plus an administrative or processing fee, which may appear on your card days or even weeks after returning the vehicle.

Key toll roads in Dallas include the Dallas North Tollway (managed by NTTA with TollTag), TEXpress Lanes on routes such as I-635 LBJ Managed Lanes, and North Tarrant Express. Driving without a toll programme on these roads results in ZipCash rates, which are higher than transponder rates, plus the rental company's processing fee.

Texas has no congestion charges or emissions zones, so the only road fees to consider in Dallas are standard tolls.

To collect your Budget hire car in Dallas, you must present the following physical documents at the counter:

• Your original, unexpired driving licence in the main driver’s name.
• A major credit card in the driver’s name, used for the authorisation hold.
• A valid passport or government-issued photo ID (required for international visitors).
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if travelling from abroad.

If your driving licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Budget counter in Dallas or at any other hire desk.

Yes, all Hola Car Rentals bookings, including Budget hires in Dallas, include Tolls Cashback, which allows you to recover up to 5% of your total booking value for tolls paid during your hire.

Given Dallas has one of the most extensive cashless toll networks in the United States, covering the Dallas North Tollway, TEXpress Lanes, and I-635 LBJ Managed Lanes among others, toll costs can accumulate quickly. The Tolls Cashback benefit helps offset these expenses.

To claim your cashback after your Dallas hire:

• Email [email protected] within 30 days of returning the Budget vehicle.
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period.
• Use the subject line: Tolls Cashback - followed by your confirmation number.

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

Yes, a major credit card in the main driver’s name with the cardholder’s name printed on the physical card is required to collect your Budget hire car in Dallas. The card is used to place a temporary authorisation hold, not a charge, on your available credit at the time of collection.

For standard vehicles at U.S. locations, the typical hold is approximately US$300 to US$400, though the exact amount is set by the Budget counter and may vary by vehicle class or season.

• Debit cards and prepaid cards are not accepted for the authorisation hold.
• Digital wallets, virtual card numbers, and single-use cards are not accepted.
• The card must be in the main driver’s name, not a third party’s.

Even if you have prepaid your Dallas Budget booking in full, you must still present a physical credit card at the counter for the hold. The hold is released after you return the vehicle, but your bank controls how quickly the credit reappears, which can take up to 15 working days. It is advisable to carry a backup credit card in your name.

Picking up a Budget hire car at Dallas Fort Worth International Airport will include several location-specific charges on top of your prepaid rate. These are standard fees applied to all airport hires in Dallas and are not exclusive to Budget.

• Airport Concession Recovery Fee: charged by the operator to recover costs of operating at the airport, typically a few dollars per day.
• Customer Facility Charge (CFC): a per-day fee funding the Rental Car Centre and shuttle operations at DFW.
• Texas state rental tax and Dallas city rental tax: combined, these surcharges can add 25% or more to the base rate.

These fees are disclosed in your booking confirmation under the section detailing charges payable at the destination. If your confirmation states that taxes and fees are included in your prepaid rate, you should not be billed again at the counter for these items. If you are, the No Extra Charges© guarantee may apply.

Renting from a Budget location outside DFW Airport, such as in a neighbouring city, can reduce or eliminate the airport-specific fees, but you would need to organise your own transport to that location.

Yes, Budget applies a young driver surcharge in Dallas for drivers aged between 21 and 24. At Dallas Fort Worth International Airport, this underage fee is US$25 per hire day, in addition to the base rate.

Drivers under 21 are generally not permitted to hire with Budget in Dallas or elsewhere in the United States outside New York and Michigan, where the minimum age is 18 by law.

Additional points about young driver policies for Budget in Dallas:

• Vehicle class restrictions: drivers under 25 are usually limited to economy, compact, intermediate, and compact SUV categories. Premium, luxury, full-size SUV, minivan, and convertible classes typically require the main driver to be 25 or older.
• For additional drivers aged 21 to 24, Budget and Payless generally require the additional driver to be at least 25 at the time of collection, so a young additional driver may not be accepted.
• If you are from Latin America or the Caribbean and your Hola Car Rentals confirmation explicitly states the underage fee is waived, you may qualify for the Avis and Budget underage fee exemption for eligible vehicle categories.

Always check your booking confirmation for the surcharge amount before arriving at the Budget desk in Dallas.

Yes, you can add an additional driver to your Budget hire in Dallas, either as part of your rate or by paying a fee at the counter.

If your Hola Car Rentals confirmation indicates that an additional driver is included, the first extra driver is covered at no extra cost. If not included, Budget charges US$13 per hire day plus taxes for an additional driver, with a maximum of US$65 plus taxes for the entire hire period.

Requirements for adding a driver at the Budget counter in Dallas:

• The additional driver must be present at collection to show a valid driving licence and sign the hire agreement.
• If the driver’s licence is not in a Latin alphabet, an International Driving Permit (IDP) is required.
• For Budget in Dallas, additional drivers are generally required to be at least 25 years old. Drivers aged 21 to 24 may not be accepted as additional drivers at Budget locations.
• Only drivers listed on the hire agreement are covered by protections such as CDW and liability cover.

If you need to add a driver after collection, you must visit a Budget branch in person to update the agreement. Requests by phone or chat alone are usually not sufficient.

Most Hola Car Rentals bookings, including Budget hires in Dallas, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. This is particularly useful in Dallas, where complex multi-level highway interchanges and high-speed frontage roads can create unexpected situations for first-time visitors.

Core benefits typically include:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses during the trip.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

To access assistance 24/7, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance does not apply to residents of the United States or Canada. It also does not cover damage to the hire vehicle itself (covered by CDW/LDW) or liability to third parties (covered by LIS/SLI). Check your booking confirmation for the exact coverage details applicable to your Dallas hire.

Budget hires in Dallas follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps for a smooth fuel return in Dallas:

• At collection, check the fuel gauge with the Budget agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During your hire, use the correct fuel type as indicated in the vehicle. Wrong-fuel incidents are not covered and can incur significant charges.
• Before returning the vehicle to the Dallas Budget location or DFW Rental Car Centre, refuel within approximately 10 miles of the return point so the gauge does not drop below full on the drive back.
• Keep your final fuel receipt showing the date, time, and station address as proof of a full tank.

If you return the Budget vehicle in Dallas with less than a full tank, you may be charged for the missing fuel at the partner’s refuelling rate, which is usually higher than pump prices, plus a refuelling service fee. For after-hours returns at the DFW Rental Car Centre, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

Dallas features some of the most complex motorway infrastructure in the United States, and first-time visitors driving a Budget hire car should be aware of several local road features that differ markedly from other cities.

• Multi-level stack interchanges: Dallas has some of the tallest motorway interchanges globally. The High Five Interchange at I-635 and US 75 rises five levels, akin to a 12-storey building, with 43 bridges. Drivers often find the flyover ramps disorienting and left-turn handling challenging.
• Frontage roads: Nearly every major highway in Dallas, including US 75 and I-635, runs parallel to frontage roads. These require frequent lane shifts between the frontage and main lanes, a layout uncommon outside Texas.
• High speeds: Dallas’s highway culture involves sustained speeds of 70 mph or more, including on frontage roads and elevated ramps, which can surprise visitors from cities with more frequent stops.
• US 75 (Central Expressway): A major north-south route carrying approximately 293,000 vehicles daily with heavy merge activity during peak times.

Texas does not use fixed speed cameras as commonly as European countries, but enforcement does occur. Allow extra time when navigating Dallas’s highway system in your Budget hire, especially around the DFW interchanges.

The insurance and protection options available for your Budget hire in Dallas depend on the rate plan selected when booking through Hola Car Rentals. It is important to understand what each coverage type does and does not include.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW and LDW do not cover damage caused to other vehicles or persons.
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage caused to others while driving the hire vehicle in Dallas. Some U.S. states require a minimum liability level, but not all. Adding supplementary liability cover up to US$300,000 is strongly recommended.
• Personal Accident Insurance (PAI) and Personal Effects Coverage (PEC): optional extras covering your own injuries and personal belongings, if not already covered by your personal insurance.

Review your Hola Car Rentals confirmation carefully to see which protections are included in your Dallas Budget booking and which are optional at the counter. Only drivers listed on the hire agreement are covered by these protections.

Yes, after-hours returns are available at the Dallas Fort Worth Airport Rental Car Centre, where the Budget drop-off bays are located. The Rental Car Centre operates 24/7, and the purple Rental Car Shuttle runs continuously to transfer you back to your terminal after drop-off.

Steps for an after-hours Budget return in Dallas:

• Follow the DFW Rental Car Centre signs and return the vehicle to the designated Budget garage bays.
• Use the key drop box or kiosk as instructed by Budget for after-hours returns. Confirm the procedure on your hire agreement or with the Budget counter before your hire begins.
• Refuel before arriving at the Rental Car Centre. There are no fuel stations inside the facility, so fill up beforehand to avoid refuelling charges on your Dallas Budget hire.
• Take photos of the vehicle, the fuel gauge showing full, and the odometer before leaving the car.
• Keep your key drop receipt or any confirmation reference provided.

Note that vehicle condition checks for after-hours returns are usually conducted the next working day. Any damage noted at that point may be attributed to your hire, so documenting the vehicle’s condition at drop-off is advisable.