Budget Car Hire
in Connecticut

Hola Car Rentals is the only premium partner of the top car hire brands operating in Connecticut, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Connecticut.

No. With Hola Car Rentals, all costs and charges for your booking in Connecticut are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Connecticut charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, Budget has a counter at Bradley International Airport (BDL) in Windsor Locks, Connecticut, and the pickup process has a few specific steps to follow.

After landing, head to the baggage claim level and exit the terminal. Cross over to the transportation centre, then proceed to the second level, where the Budget counter is located. Fastbreak members are escorted directly to the vehicle on the ready line on level two, bypassing the counter queue.

The Budget counter at BDL is open Sunday through Saturday from 5:00 AM to 1:30 AM. After-hours vehicle returns are handled by following the airport signs to the rental return area within the transportation centre.

If you are picking up at a different Connecticut location, Budget also operates counters at Tweed-New Haven Airport (HVN) at 155 Burr St and Groton-New London Airport (GON) at 155 Tower Ave, each with their own hours and return procedures.

Yes, Budget locations in Connecticut offer after-hours return options, though the process varies by location.

• Bradley International Airport (BDL): Follow airport signs to the rental return area in the transportation centre. After-hours returns are accepted and signage guides you through the process.
• Tweed-New Haven Airport (HVN): A Fastbreak return box is available. Record your mileage and fuel level, then drop the agreement in the box.
• Groton-New London Airport (GON): A Fastbreak return box is located in the rental area for after-hours drops.
• Hartford Downtown: A key drop box is available. Note that you remain liable for the vehicle until the next business day when staff check it in.
• New Haven Downtown and New Haven Union Station: Key drop boxes are available, with the same liability rule applying until the next business day.

When returning after hours at any Budget location in Connecticut, take photos of the fuel gauge and odometer before dropping the keys, and keep any receipts. This protects you in case of any post-hire fuel or damage disputes.

No, Connecticut itself does not have state-operated toll roads, so you will not encounter tolls while driving a Budget hire car within Connecticut's borders.

However, tolls do apply if you drive into neighbouring states. Common toll situations for Budget renters based in Connecticut include:

• Crossing into New York: the Mario Cuomo Bridge (formerly Tappan Zee) and the New York Thruway use cashless E-ZPass billing. A round-trip on the Mario Cuomo Bridge can cost roughly US$5 to US$15 for a two-axle vehicle.
• Driving into Massachusetts: the Massachusetts Turnpike (I-90) uses all-electronic tolling.
• Entering Rhode Island via I-95: cashless tolling applies on certain stretches.

All Budget hire vehicles come pre-equipped with an electronic toll device. If you drive through a cashless toll without enrolling in Budget's e-Toll programme, Budget will charge you the toll amount at the cash rate plus an administrative fee of approximately US$6.95 per toll day. Budget's e-Toll Unlimited option is also available at a fixed daily rate.

Since Connecticut has no in-state tolls, most Budget renters staying within Connecticut will not need a toll programme at all.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Budget hire in Connecticut or on nearby toll roads in neighbouring states.

Since Connecticut has no in-state toll roads, this benefit is most useful if your Budget hire takes you into New York, Massachusetts, or Rhode Island, where cashless E-ZPass tolls apply.

To claim your cashback after returning your Budget hire in Connecticut:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so submit promptly after your Budget hire in Connecticut ends.

To pick up a Budget hire car in Connecticut, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name. If your licence is not in English or uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) as a translation alongside your original licence.
• A physical major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit authorisation hold. Debit cards, prepaid cards, and virtual cards are not accepted.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Budget counter in Connecticut.

If you are adding an additional driver to your Budget hire in Connecticut, that person must also be present at pickup with their own valid driver’s licence and, if applicable, an IDP.

Yes, a physical major credit card is required for the security deposit authorisation hold when picking up a Budget hire car in Connecticut. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for this purpose.

The card must be in the main driver’s name with the driver’s name printed on the card, and you must present it physically at the Budget counter. For standard vehicles in the United Kingdom, the typical deposit hold is approximately US$300 to US$400, though the exact amount depends on the vehicle class, location, and Budget's current policy at the specific Connecticut counter.

The hold is a temporary authorisation, not a charge. It reduces your available credit until Budget releases it after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days.

A few tips before picking up your Budget hire in Connecticut:

• Notify your bank of your travel plans to prevent the authorisation from being flagged as suspicious.
• Bring a backup credit card in your name in case your primary card is declined.
• Confirm the exact hold amount with the Budget agent before they process the authorisation.

Yes, Budget charges a young driver surcharge in Connecticut for renters between the ages of 21 and 24. The standard Budget fee is US$13 per hire day plus applicable taxes, with a maximum charge of US$65 plus taxes for the hire period.

Drivers under 21 are generally not permitted to hire from Budget in Connecticut. Drivers aged 25 and older are not subject to any underage surcharge.

There is one notable exception for Budget hires in Connecticut: if you are a citizen or resident of Latin America or the Caribbean, aged 21 to 24, and your Hola Car Rentals confirmation explicitly shows the underage fee waived, you may qualify for the Avis and Budget underage fee exception. This waiver applies only to eligible vehicle categories such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV.

Regardless of age, all drivers picking up a Budget hire in Connecticut must present a valid driver’s licence, a physical major credit card in their name, and meet all standard document requirements. Vehicle class restrictions also apply to drivers under 25, with categories such as luxury, premium, full-size SUV, and vans typically reserved for renters aged 25 and older.

The insurance coverage included with your Budget hire in Connecticut depends on the rate plan you selected when booking through Hola Car Rentals. Here is a summary of the main protections to understand:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): Reduces your financial liability for damage to the Budget hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): Covers bodily injury and property damage you may cause to others while driving the Budget hire in Connecticut. Some UK states require a minimum level of liability, but not all do. Adding supplemental liability cover up to US$300,000 is strongly recommended.
• Personal Accident Insurance (PAI) and Personal Effects Cover (PEC) are optional add-ons and are not automatically included.

Connecticut requires hire car companies to hold a Rental Car Permit to offer cover in connection with vehicle hires. Always review your Hola Car Rentals confirmation and the Budget hire agreement at the counter to confirm exactly which protections are active and what deductibles apply before driving in Connecticut.

Yes, you can add an additional driver to your Budget hire in Connecticut, either as an included benefit or for a fee depending on your rate.

If your Hola Car Rentals confirmation shows "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, Budget charges US$13 per hire day plus taxes, with a maximum of US$65 plus taxes for the hire period.

Requirements for adding an additional driver at the Budget counter in Connecticut:

• The additional driver must be physically present at pickup to show a valid driver’s licence and sign the hire agreement.
• For Budget in Connecticut, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to the underage surcharge or may not be accepted as additional drivers.
• If the additional driver’s licence is not in English or uses a non-Latin alphabet, they must also present an International Driving Permit (IDP).

Only drivers listed on the Budget hire agreement in Connecticut are covered by the hire’s protections such as CDW and liability cover. Anyone who drives the vehicle without being named on the contract may void those protections entirely.

Budget hires in Connecticut follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return at any Budget location in Connecticut:

• At pickup, check the fuel gauge with the Budget agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During your hire in Connecticut, use the correct fuel type as shown in the vehicle or hire agreement.
• Before returning the car, refuel within approximately 10 miles or 15 km of the Budget return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.
• For after-hours returns at Connecticut Budget locations, leave the receipt in the return envelope and keep a photo of the full gauge on your phone.

If you return the Budget hire in Connecticut with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Returning full is always the most cost-effective option.

Yes, Budget operates a hire counter at New Haven Union Station in Connecticut, located at 50 Union Ave, New Haven. This is a convenient option if you are arriving by train or prefer a downtown pickup rather than an airport location.

The New Haven Union Station Budget counter is open Monday through Friday from 7:00 AM to 7:00 PM, and Saturday and Sunday from 8:00 AM to 4:00 PM. A key drop box is available for after-hours returns, though you remain responsible for the vehicle until staff check it in on the next business day.

Other Budget locations in Connecticut include:

• Bradley International Airport (BDL), Windsor Locks: open daily 5:00 AM to 1:30 AM
• Tweed-New Haven Airport (HVN), 155 Burr St: open daily 8:00 AM to 11:00 PM
• Groton-New London Airport (GON), 155 Tower Ave: weekdays 8:00 AM to 6:00 PM, weekends 9:00 AM to 1:00 PM
• Hartford Downtown, 274 Leibert Rd
• New Haven Downtown, 170 Olive St
• Bridgeport, 131 John St

When picking up at any non-airport Budget location in Connecticut, bring the exact address and confirm hours have not changed, especially on public holidays.

Yes, most bookings made through Hola Car Rentals include travel assistance cover provided by Terrawind Global Protection, and this applies to Budget hires in Connecticut as well. However, this benefit is available only to non-North American customers. Residents of the United Kingdom and Canada do not qualify.

For eligible renters, the travel assistance cover includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident during your Budget hire in Connecticut
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover is particularly useful if you experience a medical emergency or need legal support after an incident while driving your Budget hire on Connecticut roads or nearby motorways.

To reach the assistance line 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always check your specific booking confirmation to verify the exact cover terms and limits that apply to your Budget hire in Connecticut.

Yes, one-way Budget hires from Connecticut to another state are generally possible, but a drop-off fee may apply depending on the route, vehicle class, and season.

When booking a one-way Budget hire originating in Connecticut, the drop-off fee is shown during the booking process on the rate details page under the "To pay at destination" section. This fee is paid at the Budget counter and cannot be prepaid online.

A few things to keep in mind for one-way Budget hires from Connecticut:

• Routes between nearby cities or states (for example, Connecticut to New York or Massachusetts) often carry a drop-off fee that varies by distance and vehicle class.
• Premium, luxury, and large SUV categories typically carry higher repositioning fees.
• Cross-border hires into Canada or Mexico are subject to separate restrictions and may not be permitted.
• If you change your return location after booking, the drop-off fee may be recalculated and the rate may reprice.

Also note that driving a Budget hire from Connecticut into neighbouring states such as New York or Massachusetts means you will encounter cashless toll roads. Budget's e-Toll programme or pay-per-use billing will apply for those tolls, as Connecticut itself has no in-state toll roads.