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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 3 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 3 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 4 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 4 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 4 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 4 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 4 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 4 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 1 month ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 1 month ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 1 month ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 1 month ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 1 month ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 1 month ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 2 months ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 2 months ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 2 months ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 2 months ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 2 months ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 2 months ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 3 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 3 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 3 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 3 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 3 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 3 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 3 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 3 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 3 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 3 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 3 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 3 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 3 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 3 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 3 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 4 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 4 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 4 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 4 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 4 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 4 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 5 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 5 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 5 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 5 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 5 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 5 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 5 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 5 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 5 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 5 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 5 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 5 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 5 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 6 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 6 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 6 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 6 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 6 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 6 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 6 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 6 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 6 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 8 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 11 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Alamo in Sacramento

Alamo's counter at Sacramento International Airport sits inside the consolidated rental car terminal at 6327 Aviation Drive, reached by a free shuttle that runs every ten minutes around the clock from both terminal baggage claim areas. Budget roughly 25 to 35 minutes for the shuttle wait and ride before you reach the counter, where the average queue runs about 13 minutes — Alamo's online Accelerated Check-In can trim that down. Counter hours run from 7:00 AM to midnight, with a brief closure around 12:00 AM to 12:30 AM, so late-arriving flights should verify timing in advance; a key drop box handles after-hours returns. Northern California runs on FasTrak, the regional electronic toll system covering Bay Area bridges and express lanes throughout the region. Without your own transponder, Alamo's TollPass program activates automatically when you use a toll lane, charging US$4.95 per day a toll is incurred, capped at US$34.65 per rental period, plus the actual toll amounts. Fuel prices in the Sacramento area run notably higher than the US national average, so refueling just before return is worth the detour to avoid Alamo's in-house refueling rate. The deposit hold — typically US$200 to US$400, higher for premium vehicle classes — requires a credit card in the primary driver's name; no debit cards are accepted. Drivers whose license uses a non-Latin script, such as Arabic, Chinese, or Cyrillic, must also present an International Driving Permit alongside the original license.

Best Car Rental Deals

4.5/ 5
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SUV

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Mitsubishi Mirage

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Toyota Corolla

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Audi A4

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Ford F150

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Frequently Asked Questions

What does my Hola Car Rentals booking with Alamo in Sacramento include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Sacramento, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Alamo rental experience and peace of mind throughout your trip in Sacramento.

Will I face unexpected charges at the Alamo counter in Sacramento when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Alamo booking in Sacramento are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in Sacramento charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my Alamo rental car at Sacramento International Airport?

When you arrive at Sacramento International Airport (SMF), follow the signs to baggage claim. After collecting your luggage, exit baggage claim and proceed down the ramp to the ground transportation area, where you will find the shuttle bus pick-up zone. Board the Alamo shuttle, which will take you to the rental facility at 6327 Aviation Dr, Sacramento, CA 95837.

At the Alamo counter, present your driver's license, a major credit card in your name, and your booking confirmation. If a self-service kiosk is available, you may be able to use Accelerated Check-In to speed up the process.

For after-hours returns at the Sacramento Alamo location, park as directed and drop your keys in the designated dropbox. The counter operates daily from 00:00 to 00:30 and again from 07:00 to 23:59, so plan your arrival accordingly.

What documents do I need to pick up my Alamo car in Sacramento?

To collect your Alamo rental in Sacramento, you must bring the following physical documents to the counter at Sacramento International Airport:

  • A valid, unexpired driver's license (original, not a digital copy)
  • A major credit card with your name printed on the card, in the main driver's name, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not mandatory at the Alamo Sacramento counter.

All documents must be physical. Digital versions shown on a phone or tablet are not accepted by Alamo or any other rental partner.

Does Alamo in Sacramento require a credit card for the deposit?

Yes, Alamo in Sacramento requires a physical major credit card in the main driver's name to place a security hold at pick-up.

The hold is a temporary authorization on your card, not a charge, and it reduces your available credit until it is released after you return the vehicle. For standard vehicles at a US location like Sacramento, the typical hold is approximately US$300 to US$400, though the exact amount is set by the Alamo desk and may vary by vehicle class or season.

  • Debit cards and prepaid cards are not accepted for the deposit hold
  • Virtual or single-use card numbers are not accepted; you must present the physical card
  • The card must have the driver's name printed on it and match the rental agreement

Even if you prepaid your booking in full, Alamo Sacramento will still require a credit card at the counter for the hold. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on the authorization.

Do toll roads exist near Sacramento, and how does Alamo handle toll charges?

Yes, toll roads and cashless toll facilities exist in the broader California region, and driving from Sacramento toward the San Francisco Bay Area will expose you to bridge tolls and express lanes that use the statewide FasTrak electronic system.

Your Alamo rental vehicle in Sacramento comes equipped with an electronic toll device or a plate-based billing system. At the counter, you will typically be offered two options:

  • Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, covering all toll usage during the rental period
  • Pay per use: Alamo charges the actual toll amounts plus daily or administrative processing fees to your card, often weeks after the rental ends

If you plan to drive only within Sacramento and avoid Bay Area bridges or express lanes, your toll exposure may be minimal. However, if you cross Bay Area bridges (for example, the Bay Bridge at approximately US$8.50 per crossing or the Golden Gate Bridge at approximately US$9.75), tolls will be billed through the Alamo program or directly to your card.

You may also opt out at the Alamo Sacramento counter and pay tolls manually through the FasTrak website or toll agency portals, but inform the agent so the default device can be deactivated to avoid duplicate charges.

Can I get a toll cashback refund on my Alamo Sacramento rental?

Yes, all bookings made through Hola Car Rentals, including Alamo rentals in Sacramento, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the rental period.

This benefit is especially useful if you drive from Sacramento toward the Bay Area and pay bridge tolls or FasTrak express lane charges through the Alamo toll program.

To claim your cashback after returning your Sacramento rental:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals booking confirmation, the Alamo rental agreement signed at pick-up, and a toll invoice or statement showing the charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. Note that Tolls Cashback reimburses toll charges only, not administrative or processing fees added by Alamo.

Do I need an International Driving Permit to rent from Alamo in Sacramento?

An International Driving Permit (IDP) is not always mandatory to rent from Alamo in Sacramento, but whether you need one depends on your license.

  • If your license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic, etc.), an IDP is required alongside your original license at the Alamo Sacramento counter
  • If your license is in English or uses a Latin alphabet, an IDP is recommended but not strictly required
  • An IDP is a translation document only and cannot be used without your original license

At the Alamo counter at Sacramento International Airport (6327 Aviation Dr), you must present your original physical driver's license. Digital licenses are not accepted. If you think you may need an IDP, obtain it in your home country before traveling, as US issuers such as AAA do not issue IDPs to non-US license holders.

Regardless of IDP status, you will also need a valid passport or government-issued photo ID and a major credit card in your name for the security deposit hold.

Is there a young driver surcharge at Alamo in Sacramento for drivers under 25?

Yes, Alamo in Sacramento applies a young-driver surcharge for renters between the ages of 21 and 24. The minimum age to rent without any surcharge is 25.

For Alamo rentals in Sacramento, the young-driver fee is US$15 per day plus applicable taxes, paid at the counter. This fee is in addition to the base rental rate shown in your booking.

  • Drivers aged 21 to 24 are eligible to rent but will pay the daily surcharge
  • Certain vehicle classes (such as full-size SUVs, premium, luxury, minivans, and convertibles) are typically restricted to renters aged 25 and older
  • Economy, compact, and intermediate categories are generally available to younger renters

California does not have a state law requiring rentals to drivers under 21 (unlike New York or Michigan), so the minimum age at the Alamo Sacramento location is 21. If you are under 25, Budget for the daily surcharge when comparing total rental costs at Sacramento International Airport.

How does adding an extra driver work at Alamo in Sacramento?

Yes, you can add an additional driver to your Alamo rental in Sacramento, either as part of your booking or at the counter during pick-up.

For Alamo rentals in Sacramento, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation first: if it states additional driver free of charge, no fee applies for the first extra driver.

  • The additional driver must be present at the Alamo Sacramento counter at pick-up
  • They must show a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
  • Both the main driver and the additional driver must sign the rental agreement
  • Only drivers listed on the agreement are covered by protections such as CDW/LDW

If you need to add a driver after pick-up, you must visit an Alamo branch in person to update the agreement. Adding an unlisted driver mid-rental can void your coverage. Confirm the additional driver's name appears on your printed contract before leaving the Sacramento International Airport counter.

What insurance coverage is included in my Alamo Sacramento booking?

The insurance coverage included in your Alamo Sacramento rental depends on the rate plan you selected when booking through Hola Car Rentals.

Most All Inclusive and All Inclusive+ rates include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the Alamo rental vehicle from a collision, theft, or vandalism. A deductible or excess may still apply unless your confirmation explicitly states zero deductible.

  • CDW/LDW covers damage to the Alamo vehicle you are driving, not damage or injury to third parties
  • Third-party liability (LIS/ALI/SLI) is a separate coverage that protects against bodily injury or property damage you cause to others; check your confirmation to see if it is included or optional
  • CDW/LDW does not cover tires, undercarriage, roof, keys, or personal belongings unless specifically stated
  • Coverage applies only to drivers listed on the Alamo rental agreement at the Sacramento counter

California does not universally mandate that rental companies include state-minimum third-party liability in every rental, so review your confirmation carefully. If third-party liability is not included, adding it at the Alamo Sacramento counter is strongly recommended.

What is the fuel policy for Alamo rentals in Sacramento?

Alamo rentals in Sacramento follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

  • At pick-up at the Sacramento International Airport counter, check the fuel gauge with the Alamo agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving
  • Refuel within approximately 10 miles of the Sacramento return location so the gauge does not drop below full before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Alamo vehicle in Sacramento below the recorded starting level, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

If the tank was not full at pick-up, ask the Alamo agent to note the exact level on the agreement and return it at that same level to avoid charges. For after-hours returns at the Sacramento dropbox, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone.

Can I pick up my Alamo car in Sacramento and return it in a different city?

Yes, one-way rentals are possible with Alamo, allowing you to pick up in Sacramento and return the vehicle at a different location, but a drop-off fee may apply depending on the route.

When booking through Hola Car Rentals, the drop-off fee for your Sacramento Alamo rental will be shown on the rate details page under the section labeled To pay at destination. This fee is route-specific and varies by destination, vehicle class, and season.

  • Same-city routes (for example, Sacramento airport to a Sacramento city location) often carry no drop-off fee
  • Routes between Sacramento and other California cities or other states typically include a drop-off fee
  • Long-distance or cross-country one-ways may carry higher fees or limited availability

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed in your booking confirmation. If you change your return location after booking your Sacramento Alamo rental, the fee may be recalculated and availability is not guaranteed. Always review your confirmation to confirm the exact fee before pick-up.

What should I know about driving in Sacramento with my Alamo rental?

Driving in Sacramento with your Alamo rental is straightforward on freeways, but the downtown area has some characteristics worth knowing before you navigate it for the first time.

Sacramento's downtown features an extensive network of one-way streets that were designed to move high volumes of traffic quickly. These streets are often three to four lanes wide and can carry speeds of up to 40 to 45 mph, which can feel more like a freeway than a city street. Drivers accustomed to calmer two-way urban grids may find the transitions disorienting.

  • Some streets are in the process of being converted back to two-way traffic, which can create unexpected direction changes mid-route; always follow your GPS rather than assumptions about street direction
  • The I-5 and J Street interchange downtown feeds into the one-way grid with dense ramps; allow extra time if navigating this area
  • Golden 1 Center events (approximately 189 per year) trigger temporary street closures and signal changes around the arena; check event schedules if your Alamo Sacramento itinerary takes you downtown on evenings or weekends

California uses right-hand traffic. Right turns on red are permitted after a full stop unless a sign prohibits it. All toll roads in the region are cashless and use the FasTrak system, so ensure your Alamo toll arrangement is confirmed at pick-up.

Does my Alamo Sacramento booking include travel assistance if something goes wrong?

Yes, most bookings made through Hola Car Rentals, including Alamo rentals in Sacramento, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is particularly relevant if you experience a medical emergency while driving in the Sacramento area or on California highways far from your home country. Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To access assistance 24 hours a day, contact Terrawind directly by calling +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. Check your Hola Car Rentals booking confirmation for the exact terms, limits, and any exclusions that apply to your Sacramento Alamo rental.

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